Holiday Inn Auburn-Finger Lakes Region by IHG ico

Holiday Inn Auburn-Finger Lakes Region by IHG

Hotels Near Of MeNew YorkCayuga CountyAuburnNorth Street

75 North St, Auburn, NY 13021, USA

3.0

I stayed from July 2024 till November 2024 working in the area. I have stay in 100s of hotels in my life time due to working on the road. I must say this was the best! Andy and Sarah was amazing bartenders, Nikki, Nicole and Hannah was excellent Desk clerks, always took time for you, help with what ever I needed, made me feel at home. Rooms were always clean w no issue. The food menu could have been better, but it worked. Breakfast was a little slow. But still good. Was nothing but a great experience for me and I highly recommend this place anyone!!!

DAVID TRUAX
  • Overview
  • (315) 253-4531
  • www.ihg.com

Holiday Inn Auburn-Finger Lakes Region by IHG Introduce

For local users in Auburn, New York, and those exploring the picturesque Finger Lakes Region, searching for "Hotels Near Of Me," the Holiday Inn Auburn-Finger Lakes Region by IHG stands as a well-regarded and comprehensive lodging option. Located at 75 North St, Auburn, NY 13021, USA, this hotel offers a blend of convenient amenities, comfortable accommodations, and a notable emphasis on guest service, making it a strong contender for various travel needs.

Environment: Modern Design in a Convenient Location

The Holiday Inn Auburn-Finger Lakes Region is a contemporary property with a design aimed at providing a pleasant and functional stay. The hotel was built in 1999 and renovated in 2017, ensuring a relatively modern aesthetic and updated facilities. It features three floors and 160 rooms, accessible via interior corridors for enhanced guest privacy and security. The common areas, including the lobby and restaurant space, are designed to be welcoming and comfortable, often featuring modern furnishings and decor. The hotel's architecture and layout are typical of a modern Holiday Inn, offering a consistent experience across the brand.

The location on North Street (US-20) is highly convenient, offering easy access to the main thoroughfares of Auburn and quick connections to the wider Finger Lakes Region. This makes it an ideal base for exploring local attractions such as the Harriet Tubman Home, the Seward House Museum, the Willard Memorial Chapel, and the Finger Lakes wineries. For business travelers, its proximity to local businesses and the city center is advantageous. The hotel is situated across from the Fingerlakes Mall, providing immediate access to shopping and dining options. While some guests mention potential noise issues in certain parts of the hotel (e.g., rooms overlooking the pool), the overall environment is generally well-maintained and conducive to a comfortable stay.

Services: Comprehensive Hospitality and Guest Support

The Holiday Inn Auburn-Finger Lakes Region prides itself on providing a wide array of services, with a strong focus on guest satisfaction, as evidenced by numerous positive customer reviews. The 24-hour front desk is consistently lauded for its "excellent" and "amazing" staff members, like Nikki, Nicole, and Hannah, who are noted for always taking "time for you, help with whatever I needed, made me feel at home." This personalized and attentive service contributes significantly to a positive guest experience.

Key services include:

  • On-site Dining: The hotel features a restaurant, currently known as The Great Room Restaurant & Bar, which serves breakfast, lunch, and dinner. While the "food menu could have been better" and "Breakfast was a little slow" according to some reviews, the availability of on-site dining is a major convenience. Breakfast is often complimentary for two with the room, a value-added service. The bar staff, such as Andy and Sarah, are also highlighted as "amazing bartenders."
  • Complimentary Wi-Fi: High-speed internet access is available throughout the hotel, keeping guests connected for work or leisure.
  • Indoor Pool & Fitness Center: The hotel offers a heated indoor pool, a popular amenity for relaxation and family fun, along with a well-equipped fitness center for guests to maintain their workout routines.
  • Business & Event Facilities: The hotel provides meeting and conference facilities, including a business center, making it suitable for corporate events and gatherings. It boasts 10,000 sq ft of event space across multiple rooms, accommodating up to 500 guests. Event services include audio/visual equipment, catering, and event planning assistance.
  • Parking: Free self-parking is available on-site, including space for trucks and buses.
  • Pet-Friendly: The hotel welcomes pets (dogs up to 80 lbs, two pets max per room) for a non-refundable fee ($50 for 1-6 nights, $100 for 7+ nights), which is a significant plus for travelers with animals.
  • Laundry Services: On-site laundry facilities are available for guest use.

The hotel's dedication to service often means rooms are "always clean w no issue," indicating consistent housekeeping standards, though there was a mention of "not up to par" rooms in the "back bottom half" of the hotel, suggesting some variability in room quality or recent renovation status. The overall sentiment from long-term guests is overwhelmingly positive regarding the staff's efforts to make them "feel at home."

Features: Comfort, Recreation, and Productivity

The Holiday Inn Auburn-Finger Lakes Region offers a range of features designed to enhance guest comfort and provide various options for leisure and productivity. Guest rooms are equipped with standard amenities expected from an IHG property, including comfortable beds, air conditioning, a flat-screen TV with cable channels, a work desk, coffee maker, iron/ironing board, and a private bathroom with toiletries and a hairdryer. Some rooms may also feature a mini-fridge and microwave, though availability can vary. The rooms are generally described as clean.

Beyond the individual rooms, key features include:

  • Heated Indoor Pool: A popular amenity, especially for families or for unwinding after a day of exploring the Finger Lakes.
  • Fitness Center: Equipped for various workout needs, allowing guests to maintain their fitness routines while traveling.
  • Restaurant & Bar: The Great Room Restaurant & Bar provides convenient on-site dining. While food quality reviews are mixed ("super salty sausage, no flavor bacon, eggs eh, fresh fruit was awesome"), the convenience of having a full-service dining option is a notable feature. The bar area offers a relaxed setting for drinks.
  • Meeting & Event Spaces: With substantial event space, the hotel is well-suited for hosting conferences, weddings, and social gatherings, providing a versatile venue for local events.
  • Business Center: Equipped with computers and printers, essential for business travelers.
  • Family-Friendly Amenities: The hotel is equipped with a kids' stay and eat free program (where kids under 12 eat free at the on-site restaurant), making it particularly appealing for families. High chairs and cribs are available upon request.

The overall experience is often described as "nothing but a great experience," with the quality of the staff being a consistent highlight, compensating for any minor shortcomings in specific amenities like breakfast food quality or room acoustics near the pool.

Promotional Information: Value Through IHG Rewards and Special Offers

As a Holiday Inn property, the Holiday Inn Auburn-Finger Lakes Region participates in the IHG One Rewards loyalty program. This program offers significant benefits to guests, including:

  • Points Earning and Redemption: Guests can earn points for every stay, which can be redeemed for free nights, merchandise, or other travel benefits.
  • Exclusive Member Rates: IHG One Rewards members often receive preferential rates when booking directly through IHG channels.
  • Elite Status Benefits: Higher-tier members may enjoy perks like late check-out, room upgrades (subject to availability), and bonus points.

In addition to the loyalty program, the hotel frequently runs various promotions to attract guests. These can include:

  • Seasonal Packages: Special offers tied to local events, holidays, or tourist seasons in the Finger Lakes region (e.g., wine trail packages).
  • Advance Purchase Rates: Discounts for booking stays a certain number of days in advance.
  • AAA/AARP Discounts: Reduced rates for members of these organizations.
  • Military & Government Rates: Special pricing for eligible service members and government employees.
  • Pet Packages: While there's a standard pet fee, sometimes promotional packages might reduce or waive this for specific bookings.

Guests looking for "Hotels Near Of Me" in Auburn are encouraged to visit the official IHG website for the Holiday Inn Auburn-Finger Lakes Region or call the hotel directly at (315) 253-4531 or +1 315-253-4531. This allows potential visitors to inquire about current promotions, confirm specific room availability, and discuss any particular needs, especially regarding room location for noise preference or pet accommodation. The consistent praise for the staff's dedication to making guests feel "at home" is a compelling promotional aspect that goes beyond standard discounts.

Holiday Inn Auburn-Finger Lakes Region by IHG Photos

Holiday Inn Auburn-Finger Lakes Region by IHG 4
Holiday Inn Auburn-Finger Lakes Region by IHG 4
Holiday Inn Auburn-Finger Lakes Region by IHG 4
Holiday Inn Auburn-Finger Lakes Region by IHG 4
Holiday Inn Auburn-Finger Lakes Region by IHG 4
Holiday Inn Auburn-Finger Lakes Region by IHG 4
Holiday Inn Auburn-Finger Lakes Region by IHG 4
Holiday Inn Auburn-Finger Lakes Region by IHG 4
Holiday Inn Auburn-Finger Lakes Region by IHG 4
Holiday Inn Auburn-Finger Lakes Region by IHG 4

Holiday Inn Auburn-Finger Lakes Region by IHG Location

Holiday Inn Auburn-Finger Lakes Region by IHG

75 North St, Auburn, NY 13021, USA

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Reviews

I stayed from July 2024 till November 2024 working in the area. I have stay in 100s of hotels in my life time due to working on the road. I must say this was the best! Andy and Sarah was amazing bartenders, Nikki, Nicole and Hannah was excellent Desk clerks, always took time for you, help with what ever I needed, made me feel at home. Rooms were always clean w no issue. The food menu could have been better, but it worked. Breakfast was a little slow. But still good. Was nothing but a great experience for me and I highly recommend this place anyone!!!

Dec 15, 2024 · DAVID TRUAX

Make sure you don't get put in the back bottom half of the hotel (not up to par). Got moved to a king deluxe in the middle of the hotel overlooking the pool great! No,not great, super loud, and echoes. Breakfast was free for 2 with room. If I had to pay for this, I would be upset not because of the people working in the dining room or kitchen.It's the product that is being served,super salty sausage, no flavor bacon, eggs eh, fresh fruit was awesome. The front desk staff were awesome to deal with if I didn't mention

Mar 09, 2025 · Jay Yelincic

We had a nice stay at the Holiday Inn Auburn. Nichole at check-in was wonderful, providing great recommendations for local spots. The room was decent, though we were disappointed with stains on the chair and couch. I understand that housekeeping might not be the top priority, but it was a minor setback. Overall, the hotel was quiet, comfortable, and conveniently located near local events.

Dec 20, 2024 · Greg W

Staff is friendly I am giving this hotel acknowledgement for going above and beyond in our community Allowing myself to dump trash in their dumpster that was strone all over the highway. Every time I have encountered staff they have been friendly, upbeat and accommodating From my experience the hotel is quiet, clean and friendly. Thank you for your service to guests and the community. ✨🌳🐾

Mar 03, 2025 · Jessica Thompson

Stayed out here for a wedding on NYE, when we got back from the venue something happened and none of the room keys worked so no one could get into their rooms. I believe the front desk or manager was Steve, which he was a wonderful man and assisted everyone the best he could. It was resolved in a nice neat fashion, so thank you and shout out to the staff working!

Jan 01, 2025 · nick matthews

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