Holiday Inn Express & Suites Baltimore West - Catonsville by IHG

Hotels Near Of MeMarylandBaltimore CountyCatonsvilleBaltimore National Pike

5701 Baltimore National Pike, Catonsville, MD 21228, USA

4.0

Blackout curtains do not work, they cover 1/4 of the window, they do not have the he capability to go past that. Flew in at 4am the prior morning, tried to sleep but there are blinding bright lights coming in from the parking lot with no way to block them out, the light level at midnight is the same as noon at a normal hotel. Would never stay here again. Tried calling front desk to see if there’s any way to fix this, sat on hold for 15 minutes and gave up. Do not stay here, rooms suck, service is terrible, worse hotel experience of my life. Forget this place ever existed. Also, “free” breakfast is the most plastic tasting bs I’ve ever had. Not worth your time or money.

Joe Oliver
  • Overview
  • (443) 251-2000
  • www.ihg.com

Holiday Inn Express & Suites Baltimore West - Catonsville by IHG Introduce

When planning a visit to the western Baltimore area, particularly around Catonsville, whether for business, a family gathering, or exploring local attractions, finding a reliable and convenient hotel is a crucial part of the experience. For residents of Maryland, or those who frequently travel within the state, understanding the offerings of local accommodations is essential for making informed choices for themselves or their guests. The Holiday Inn Express & Suites Baltimore West - Catonsville, part of the extensive IHG family of brands, positions itself as a practical option for travelers seeking essential amenities and a straightforward stay.

The Holiday Inn Express brand is generally known for its focus on delivering a comfortable and efficient experience, often highlighted by complimentary services such as a hot breakfast and free Wi-Fi. This particular location in Catonsville strives to meet those expectations, providing a base for guests to refresh and recharge. However, like any hotel, individual guest experiences can vary significantly, as highlighted by some challenging reviews that point to areas needing attention, such as issues with blackout curtains, maintenance, and staff interaction in certain instances. Despite these concerns, the hotel aims to offer fundamental comforts and conveniences, making it a consideration for those visiting the area.

This article will provide a comprehensive overview of the Holiday Inn Express & Suites Baltimore West - Catonsville, covering its strategic location, the range of services and features it offers, any potential promotions, and key contact information. Our goal is to present factual information from publicly available data, allowing you to weigh the various aspects and determine if this hotel aligns with your specific needs for a stay in the Catonsville region.

Location and Accessibility

The Holiday Inn Express & Suites Baltimore West - Catonsville by IHG is strategically located at 5701 Baltimore National Pike, Catonsville, MD 21228, USA. This address places it directly on a major thoroughfare, also known as US Route 40, offering excellent accessibility for travelers arriving by car. Its proximity to major interstates, particularly I-695 (the Baltimore Beltway) and I-70, makes it an advantageous spot for navigating the wider Baltimore metropolitan area, including quick routes to downtown Baltimore, BWI Thurgood Marshall Airport, and surrounding suburbs like Ellicott City and Columbia.

The hotel's location is particularly convenient for visitors to nearby academic institutions such as the University of Maryland, Baltimore County (UMBC), and Community College of Baltimore County (CCBC) Catonsville campus. This makes it a suitable choice for prospective students, visiting faculty, or families attending campus events. Beyond educational hubs, the hotel is within reasonable driving distance to downtown Baltimore attractions, including the National Aquarium, Inner Harbor, Oriole Park at Camden Yards, and M&T Bank Stadium, generally a 15-minute drive away. While direct public transportation links might require a short walk or ride to a bus stop that connects to the broader MTA system, the easy access to major roads is a significant benefit. The surrounding area along Baltimore National Pike also provides access to various dining options, from fast food to local restaurants, and essential retail, offering convenience for guests' everyday needs. The balance of highway accessibility and proximity to key regional points of interest underscores its strategic placement.

Services Offered

  • Complimentary Express Start™ Breakfast: Guests receive a free hot breakfast daily, typically featuring popular items like eggs, bacon/sausage, biscuits, and Holiday Inn Express's signature cinnamon rolls, alongside fruit, yogurt, and coffee.
  • Complimentary Wi-Fi: High-speed wireless internet access is provided free of charge in all guest rooms and public areas, ensuring connectivity for all guests.
  • Seasonal Outdoor Pool: The hotel features a seasonal outdoor swimming pool, offering a refreshing option for relaxation during warmer months.
  • 24-Hour Fitness Center: A 24-hour fitness center is available, equipped with various machines to help guests maintain their workout routines.
  • 24-Hour Business Center: For those needing to work, print, or access computers, a business center is available around the clock.
  • Meeting Room Facilities: The hotel offers meeting space suitable for small gatherings, business meetings, or training sessions, with a reported capacity of up to 50 people in its ballroom.
  • On-Site Self-Parking: Complimentary on-site parking is provided for guests.
  • Laundry Facilities: Self-serve laundry facilities are available, which is particularly useful for extended stays or for guests needing to refresh their clothes.
  • Daily Housekeeping: Regular housekeeping services are provided to ensure a clean and comfortable environment.
  • Front Desk Service: A 24-hour front desk is available for check-in, check-out, and any guest inquiries, though one review noted difficulty reaching the front desk.
  • Vending Machines and Snack Bar/Deli: For quick bites and beverages, vending machines and a snack bar/deli are on-site.

Features / Highlights

  • Complimentary Express Start™ Breakfast: The free hot breakfast is a significant draw, offering convenience and value to start the day.
  • Free High-Speed Wi-Fi: Reliable internet access throughout the property is essential for both leisure and business travelers.
  • Convenient In-Room Amenities: Rooms typically include a refrigerator, microwave, and coffee/tea maker, allowing for easy storage of food and beverages and quick preparation.
  • Seasonal Outdoor Pool: The availability of an outdoor pool offers a recreational outlet during pleasant weather, particularly for families.
  • Fitness Center: For guests committed to their exercise routines, the 24-hour fitness center provides accessibility to equipment.
  • Strategic Location: Positioned on Baltimore National Pike with easy access to I-695 and I-70, the hotel is convenient for reaching downtown Baltimore, BWI Airport, and local universities.
  • Accessibility Features: The hotel offers various accessibility features, including wheelchair-accessible parking, paths of travel, and accessible rooms, ensuring comfort for guests with diverse needs.
  • Guest Room Features: Rooms come with air conditioning, desks, ironing facilities, hair dryers, and private bathrooms, offering standard comforts.
  • Option for Suites: Suites may offer separate living areas and sofa beds, providing more space for families or extended stays.

Promotions or Special Offers

As an IHG (InterContinental Hotels Group) property, the Holiday Inn Express & Suites Baltimore West - Catonsville by IHG frequently participates in various IHG One Rewards promotions, offering guests numerous opportunities to save on their stays or earn bonus points. Common promotions often include discounts for booking in advance, such as "Save with Your Rate," which can offer exclusive member savings. IHG One Rewards members can also take advantage of "Bonus Point Packages," earning extra points on eligible stays that can be redeemed for free nights, merchandise, or experiences. Special rates may be available for AAA/CAA members, seniors, and government/military personnel. Seasonal promotions, often advertised on the official IHG website, might offer percentage discounts on room rates for specific travel periods or destinations. For the most current and specific promotions available at the Holiday Inn Express & Suites Baltimore West - Catonsville, it is always recommended to check the official IHG website or contact the hotel directly at (443) 251-2000. These offers can significantly enhance the value and affordability of your stay in Catonsville.

Contact Information

Holiday Inn Express & Suites Baltimore West - Catonsville by IHG

Address: 5701 Baltimore National Pike, Catonsville, MD 21228, USA

Phone: (443) 251-2000

Conclusion: Why this place is suitable for locals

For residents of Maryland, particularly those in the Baltimore County area, the Holiday Inn Express & Suites Baltimore West - Catonsville offers a practical and functional option for several local scenarios. If you find yourself in need of temporary housing due to home renovations, unexpected emergencies, or even for a local "staycation" that provides a change of scenery without a long commute, this hotel could be a viable choice. Its standard amenities, including the complimentary breakfast and in-room microwave and refrigerator, offer a level of convenience that can make a temporary stay feel more like home, helping to manage daily routines and reduce dining-out expenses.

For locals hosting out-of-town guests, recommending or booking a room at this Holiday Inn Express can provide visitors with a comfortable base close to major roadways, simplifying their travel around the region. Its proximity to UMBC and other local institutions also makes it convenient for parents visiting students or attending campus events. While some customer reviews highlight significant concerns—such as ineffective blackout curtains, blinding parking lot lights, reported mold issues and strong odors, uncomfortable skin reactions, and extremely negative interactions with staff regarding billing discrepancies and communication at inconvenient hours—these are serious points that prospective guests should consider. However, these negative experiences should be weighed against the general promise of Holiday Inn Express amenities. For a local seeking a budget-conscious option with essential free amenities and a good location, and who is prepared to address any potential in-room issues upon arrival, the Holiday Inn Express & Suites Baltimore West - Catonsville by IHG remains a presence in the Catonsville hospitality landscape. It’s important for locals to set expectations and communicate directly with the hotel for any concerns to ensure their specific needs are met.

Holiday Inn Express & Suites Baltimore West - Catonsville by IHG Location & Map

5701 Baltimore National Pike, Catonsville, MD 21228, USA

Reviews

Blackout curtains do not work, they cover 1/4 of the window, they do not have the he capability to go past that. Flew in at 4am the prior morning, tried to sleep but there are blinding bright lights coming in from the parking lot with no way to block them out, the light level at midnight is the same as noon at a normal hotel. Would never stay here again. Tried calling front desk to see if there’s any way to fix this, sat on hold for 15 minutes and gave up. Do not stay here, rooms suck, service is terrible, worse hotel experience of my life. Forget this place ever existed. Also, “free” breakfast is the most plastic tasting bs I’ve ever had. Not worth your time or money.

Jun 15, 2025 · Joe Oliver

Something broke out my skin really bad and left me itching and having to go see medical. Not cool after driving 11 hours from Georgia to support my family during surgery. Also someone called my hotel room from the front desk and demanded I come down stairs or he was going to call the police. That is not how you talk to an army veteran especially not one that is on asleep and on medication. I will never stay at this hotel again also I could see they have a bad issue with mold Update: do not try to fool them. Who doesn’t keep their card locked with all of the fraud going on. Your staff not running the card for the correct amount is an issue on your end. You don’t call someone room almost 6am and demand they come see you or your calling the cops. Who are you talking to? …like I said your rooms have a really bad mold problem and a strong oder. I would give zero stars if I could

May 19, 2025 · Sincerely Army Veteran

The location was good. The check-in girl was very nice. Housekeeping should spend more time cleaning. There were crumbs on the window sill and toothpaste splatters on the mirror. Check-out was at 11:00, but housekeeping knocked on the door at 9:30, asking if we were ready to have our room cleaned.

Jan 02, 2025 · Lisa Layton

Beds were a little stiff, but may just be my preference. Probably the best breakfast at any Holiday Inn I've stayed at! Very friendly desk & staff.

May 11, 2025 · Phil varlese

Looking tired around the edges. Parking is a little tight too. Neighborhood is sketchy. The parking lot is on a small hill so beware specially if snowy. All around it’s screaming for a refresh as the carpets and everything seems tired. No benefits for Premium Members since this is an Express property. Sam’s club across the street… get your gas there if you are member. Good location and plenty of shops around. There is a huge garbage bin at the back of the hotel that gets serviced at 6 AM! It’s noisy and we’ll wake you up. Avoid lower rooms from about X14, evens, at the back!!

Jan 22, 2025 · Scott Natte

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