Holiday Inn Express & Suites North Conway by IHG ico

Holiday Inn Express & Suites North Conway by IHG

Hotels Near Of MeNew HampshireCarroll CountyConwayNorth ConwayWhite Mountain Highway

1732 White Mountain Hwy, North Conway, NH 03860, USA

3.0

I rented a one night stay for my kids and I as a suprise treat for them. It was far from a treat. The room was DIRTY!! the floors in the room were not vaccimed, the entire parameter of the room had dust collected at the baseboards. I actually found a bean or a seed that was not from us. There was a hair in one of the beds when the blankets were turned down again it was not from us, and the heat was on high the entire time and we were so incredibly HOT we couldn't get any sleep. We seriously did NOT sleep!! I even tried to open the window (it only opens 2 inches) We even attempted to get the AC on and it kept heating the room at 80° anyway. The kids went swimming and I sat in the pool area with them. Ants kept crawling all over me while I sat in one of the patio chairs at the table. The woman who checked us in after 7pm gave the impression that we were an imposition. She 1st was sitting in the coffee area talking with some other people when we walked in(maybe worj related? Benefit of the doubt), she said she would be right with us? We waited like 5 minutes. Then she had computer difficulties checking us in. She rushed through the intake process but did mange to say as we were going to be on the 2nd floor that there was no ice machine. She gave our room keys and directed us to our room. (Only one of the 2 keys worked by the way) The guy at breakfast in the morning was super nice and friedly. He offered to help my son at the juice machine, and he asked those of us eating if we would be bothered by his cleaning under another table as we ate. And lastly, as we were gathering our luggage to carry out, we had a knock on the door by a house keeping guy like 5 minutes before our expected checkout. Ive NEVER had anyone knock on our door like that prior to our check out. I found that rather assuming and rude! I had chosen this hotel because I'd stayed there with my sister and a friend in the past and our stay at that time was wonderful (ten +/- yrs ago). I wil NOT be back at this hotel! I could not wait to be home after our fun day elsewhere to write this review.

Sarah
  • Overview
  • (603) 356-2551
  • www.ihg.com

Holiday Inn Express & Suites North Conway by IHG Introduce

For local users exploring options on platforms like "Hotels Near Of Me," the Holiday Inn Express & Suites North Conway by IHG stands as a well-known lodging choice in the heart of New Hampshire's scenic White Mountains. Located at 1732 White Mountain Hwy, North Conway, NH 03860, USA, this hotel provides a practical and amenity-rich base for guests seeking to explore the abundant outdoor activities, charming shops, and dining experiences that North Conway has to offer. It's important for prospective guests to be aware that the hotel is currently undergoing renovations, which may impact the guest experience.

Environment: Gateway to White Mountain Adventures

The Holiday Inn Express & Suites North Conway is strategically positioned on the White Mountain Highway (Route 16), providing excellent accessibility to the region's top attractions. The environment is characterized by its proximity to the stunning natural beauty of the White Mountains, offering picturesque views and easy access to outdoor recreational opportunities. During winter, it serves as a convenient hub for skiing and snowboarding enthusiasts with multiple ski resorts nearby. In warmer months, hiking, biking, and exploring scenic routes like the Kancamagus Highway are popular. While the immediate surroundings are commercial, typical of a highway location with other hotels, restaurants, and retail outlets (including Settlers Green Outlet Village), the grander natural landscape of the White Mountains is always just a short drive away. This blend of accessibility to amenities and natural wonders makes its location highly desirable for tourists and outdoor adventurers.

Services and Features: Core Comforts and Ongoing Enhancements

As part of the IHG brand, Holiday Inn Express & Suites aims to deliver a consistent level of comfort and essential amenities. However, recent guest feedback indicates that the hotel is undergoing renovations, which suggests both potential inconveniences and future improvements. Here’s an overview of its features and services:

  • Accommodations: The hotel offers a range of guest rooms and suites designed for comfort and practicality. Rooms typically include air conditioning, flat-screen TVs with cable channels, mini-fridges, microwaves, and coffee/tea makers. A work desk and complimentary WiFi are standard, catering to both leisure and business travelers. Private bathrooms come with essential toiletries and hair dryers. While some rooms may have dated decor or issues with cleanliness (as noted in one review about dusty baseboards and unvacuumed floors), others describe rooms as clean and comfortable, suggesting inconsistencies possibly related to the renovation schedule. Guests might encounter variations in room quality depending on whether their room has been recently updated. The presence of high ceilings in some rooms can give a luxurious feel.
  • Complimentary Hot Breakfast: A significant highlight for many guests is the free Express Start™ Breakfast, typically served daily. Reviews often praise the breakfast offerings, with some guests specifically commending the friendly and helpful staff, like the chef Leslie, who goes above and beyond to assist guests. This amenity provides a convenient and cost-saving start to the day.
  • Indoor Pool: The hotel features an indoor pool, which is a popular amenity, especially for families and during cooler months. While one review mentioned ants in the pool area, the pool itself is generally operational, offering a space for relaxation and fun.
  • Fitness Center: A fitness center is typically available, allowing guests to maintain their workout routines while traveling.
  • Connectivity and Business: Free WiFi is accessible throughout the hotel. A business center with computer access is generally provided, and meeting rooms are available for small gatherings or corporate needs.
  • Guest Services: The hotel operates a front desk, though experiences with staff responsiveness can vary, as highlighted in one review concerning check-in. Housekeeping services are available, and while some guests have reported issues with early knocks for checkout, others describe the staff as friendly, helpful, and engaging. Laundry facilities are available for guest use. Free self-parking is provided on site.
  • Pet-Friendly Policy: The Holiday Inn Express & Suites North Conway is a pet-friendly hotel, welcoming pets (typically dogs and cats) with an additional fee. This is a significant advantage for travelers who wish to bring their furry companions along, and the hotel's welcoming attitude towards pets has been positively noted by guests.
  • Renovations: The hotel is "in the process of renovating," which suggests that while some areas might still be undergoing work or awaiting upgrades, others are likely to be refreshed and improved. This means that future stays could offer a better experience, and the price is often reasonable, considering these ongoing improvements.

Promotional Information and Target Audience on "Hotels Near Of Me"

When promoting the Holiday Inn Express & Suites North Conway on a platform like "Hotels Near Of Me," the messaging should focus on its location, core amenities, and commitment to improvement. It caters to several key target audiences:

  • Families: With an indoor pool, complimentary breakfast, and a pet-friendly policy, it's an attractive option for families exploring the White Mountains.
  • Outdoor Adventurers: Its proximity to ski resorts, hiking trails, and scenic drives makes it an ideal base for those engaging in outdoor activities throughout the year.
  • Budget-Conscious Travelers: The "reasonable price" and inclusion of free hot breakfast provide good value for money.
  • Pet Owners: The welcoming stance towards pets makes it a top choice for travelers with furry companions.
  • Shoppers: Its location near Settlers Green Outlet Village makes it convenient for those interested in shopping.

Promotional messages for "Hotels Near Of Me" could emphasize:

  • "Searching for 'Hotels Near Of Me' in North Conway? The Holiday Inn Express & Suites offers a comfortable stay with free hot breakfast and an indoor pool, perfectly situated for your White Mountain adventures!"
  • "Your ideal base for exploring New Hampshire's scenic beauty! Holiday Inn Express & Suites North Conway welcomes families and pets, with ongoing renovations for an even better experience."
  • "Start your day right with our complimentary breakfast and enjoy the convenience of our location on White Mountain Highway. Book your stay at the Holiday Inn Express & Suites North Conway for comfort and value."
  • "Experience the convenience and welcoming atmosphere of the Holiday Inn Express & Suites North Conway, your trusted choice for a reliable and comfortable stay in the heart of the White Mountains."

For inquiries and reservations, guests can contact the Holiday Inn Express & Suites North Conway by IHG directly at (603) 356-2551 or mobile phone: +1 603-356-2551. While some past reviews indicate challenges with cleanliness and temperature control in specific rooms, newer feedback highlights improvements and a friendly staff. It is always advisable for prospective guests to contact the hotel directly to inquire about the status of renovations, specific room features, and to address any concerns regarding their stay to ensure their expectations are met.

Holiday Inn Express & Suites North Conway by IHG Photos

Holiday Inn Express & Suites North Conway by IHG 5
Holiday Inn Express & Suites North Conway by IHG 5
Holiday Inn Express & Suites North Conway by IHG 5
Holiday Inn Express & Suites North Conway by IHG 5
Holiday Inn Express & Suites North Conway by IHG 5
Holiday Inn Express & Suites North Conway by IHG 5
Holiday Inn Express & Suites North Conway by IHG 5
Holiday Inn Express & Suites North Conway by IHG 5
Holiday Inn Express & Suites North Conway by IHG 5
Holiday Inn Express & Suites North Conway by IHG 5

Holiday Inn Express & Suites North Conway by IHG Location

Holiday Inn Express & Suites North Conway by IHG

1732 White Mountain Hwy, North Conway, NH 03860, USA

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Reviews

I rented a one night stay for my kids and I as a suprise treat for them. It was far from a treat. The room was DIRTY!! the floors in the room were not vaccimed, the entire parameter of the room had dust collected at the baseboards. I actually found a bean or a seed that was not from us. There was a hair in one of the beds when the blankets were turned down again it was not from us, and the heat was on high the entire time and we were so incredibly HOT we couldn't get any sleep. We seriously did NOT sleep!! I even tried to open the window (it only opens 2 inches) We even attempted to get the AC on and it kept heating the room at 80° anyway. The kids went swimming and I sat in the pool area with them. Ants kept crawling all over me while I sat in one of the patio chairs at the table. The woman who checked us in after 7pm gave the impression that we were an imposition. She 1st was sitting in the coffee area talking with some other people when we walked in(maybe worj related? Benefit of the doubt), she said she would be right with us? We waited like 5 minutes. Then she had computer difficulties checking us in. She rushed through the intake process but did mange to say as we were going to be on the 2nd floor that there was no ice machine. She gave our room keys and directed us to our room. (Only one of the 2 keys worked by the way) The guy at breakfast in the morning was super nice and friedly. He offered to help my son at the juice machine, and he asked those of us eating if we would be bothered by his cleaning under another table as we ate. And lastly, as we were gathering our luggage to carry out, we had a knock on the door by a house keeping guy like 5 minutes before our expected checkout. Ive NEVER had anyone knock on our door like that prior to our check out. I found that rather assuming and rude! I had chosen this hotel because I'd stayed there with my sister and a friend in the past and our stay at that time was wonderful (ten +/- yrs ago). I wil NOT be back at this hotel! I could not wait to be home after our fun day elsewhere to write this review.

May 01, 2025 · Sarah

We stayed 2 nights. Rooms were clean and comfortable. The front desk was friendly, helpful and engaging. The breakfast was delicious. We had the pleasure of meeting Leslie, he is the chef there. There was biscuits and gravy that were so good. The area was very clean, leaslie even offered to clear away our plates. After a few bad hotel experiences that week, our stay here was a relief. They are in the process of renovating so it will only get better. The price was also reasonable. We will stay there again and sgain.

May 12, 2025 · Patty Wakefield

Our first room at holiday inn express was awful. We found a dirty old sock, mold throughout the bathroom ceiling with a vent that hasn't been cleaned in forever. Worrying about my children's asthma, I always check the filter in the hotel ac as well as mattress covers on the bed. The mattress covers were nonexistent and was told that's not the company standard and to sanitize mattresses, they use club soda and laundry detergent. We found a sock from another person who stayed in that room before us when my 5 year old came walking over with it. The floors were not vacuumed. There was hair all over the bathroom. The mattress were really old and super uncomfortable. They are also remodeling as well BUT it didn't interfere with the pool, breakfast or anything. The second floor ice machine is gone and the soda machine did not work. There was ice on the first floor though. They have bath mats that go in the tub that should definitely just be done away with. They are old and stained and must be a super pain for housekeeping to keep dealing with. I just stand directly in the shower that i always sanitize myself anyways. When we went to talk to the front about our room the next day, they upgraded us to the queen suite and did everything they could to help us feel comfortable. As someone who previously managed a hotel, I see the difficulty of being a housekeeper, front desk and manager. You are shortstaffed, overworked and mistakes happen. This new room was cleaned by Cheryl and absolutely immaculate. The bathroom was spotless, vent in AC was clean and although there were no mattress covers, the beds did feel newer. The room was bigger and also had a couch. It wasn't as run down as the last room. It made our stay 100% better. We are very comfortable here now and went from wanting to leave to booking another night! Housekeeping is very attentive. This is the FIRST hotel I've been to where I didn't have to chase supplies down. They are in here daily to replenish towels, tissues, toilet paper and whatever else we need! They also supply dove shampoo, conditioner and body wash which is a huge plus! There is a gentleman that works in the breakfast area every morning by the name of Leslie!. He is literally the light of my children's day. They wake up ready to see him and although they get very shy with him sometimes, he makes them so happy! He helped my daughter open her milk when I stepped away to make coffee. When my son spilled ketchup, he ran over to help him with no issues. No matter what he is smiling and always making sure our day starts off right! When were my kids done eating, he came over to grab their plates and said, "Mama is on vacation so we got it ok?" This employee is an absolute gem and this company hopefully understands what an amazing employee they have!!!! When talking about vacation for August my kids said "We have to come here so we can see him again. He is so funny and nice." He also remembers the small details for everyone including when my birthday was! He asked how everything was the day after. With everyone he sees and talks to, I was so surprised he even remembered. He is one of the best!

Mar 27, 2025 · Erica DelloRusso

Room was filthy nothing like the pictures posted online. Under construction dirt everywhere hallways and room not vacuumed. Room smelled musty, bed was awful not comfortable at all, and even though they cited a hair dryer they claim that they do not offer hair dryers in every room. The AC did not work our room did not get below 73°. The staff tried to control the unruly guest from partying in the hallway until 1:00 a.m. in the morning - they failed. They were threatened to be thrown out but nothing was done. The only good thing was the breakfast area and the gentleman who served our breakfast to us He was amazing with kind sweet caring took a lot of pride and what he did in the breakfast was excellent! Staff was nice but not helpful. Skip it not worth the money.

Apr 30, 2025 · Jennifer Hartley

Staff was extremely friendly to our family. Pleasant, helpful, and upbeat. A gentleman asked our boys why we were in North Conway. we were in the area for our son’s 3rd birthday and surprise trip to the indoor water park. They got him a Spider-Man balloon and few small gifts. Was by far the most nicest thing they could have done. And he was totally surprised. Definitely made his day.

Feb 10, 2025 · johnny cADDY

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