Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG

Hotels Near Of MeMarylandBaltimore CountyOwings MillsRed Run Boulevard

11509 Red Run Blvd, Owings Mills, MD 21117, USA

4.0

Hotel guests BEWARE… room had BED BUGS!! I woke up the next morning covered in bed bug bites. I informed the front desk… and even showed pictures. Not only were there bed bugs, the towels were DIRTY and torn! Bath tub was disgustingly dirty! The front desk clerk told me they would comp our entire stay. The next day, the hotel manager Louris contacted me and tells me they are at full capacity and can not move us to another room. We did not complain, argue, fight or give any of the staff a hard time. We even stayed in the current room and just slept in the other bed. Not like it would make a difference. I am 7 months pregnant. Not an ounce of care or concern was given to us. The day we were to check out, my husband was sick and I asked if we could either have a late check out or stay an additional night. Louris was at the front desk with a woman name Loma; who is supposedly a supervisor. He told me we can check out at 2pm or stay an additional night. I went back to the room to get ready for work. 11:15am I hear a woman pounding on the door and entered our room. I am in the shower and all I hear is “YOU NEED TO CHECKOUT!” My husband is in bed SICK! I opened the door to the bathroom and asked my husband who that was. He said an Indian woman. That would be Loma. I call the front desk and Louris answered. He apologized and then said he would discount the room for the additional day we stayed. He also said that she was aware that we were either checking out late or staying and doesn’t know why she did that. While there, my card kept being charged for random charges to which no one could explain. I asked to speak to Louris when we checkout and he told me that would be fine and that he would be in at 9am. Upon checkout, he is nowhere to be found. Loma told me he would be in shortly and that she would have him call me. No call was ever made to me. I contacted the hotel an hour later and then hours later… still no call. That evening, a hotel representative said he was not there. I am leaving this review to warn others. I will be calling corporate and filing fraud against these charges!

Kiana
  • Overview
  • (443) 744-8200
  • www.ihg.com

Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG Introduce

For Maryland residents and visitors alike, selecting the right hotel for a business trip, family visit, or even a local staycation often comes down to a balance of convenience, comfort, and value. The Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG aims to provide just that. As part of the globally recognized IHG brand, this hotel is designed to offer a straightforward and often refreshing experience, focusing on essential amenities that make a difference for busy travelers. While every hotel has its unique guest experiences, the Holiday Inn Express brand is generally known for its consistent offerings, particularly the complimentary breakfast and reliable service.

Located in the bustling Owings Mills area, this Holiday Inn Express & Suites seeks to serve as a practical base for exploring the surrounding Baltimore region or for those with specific business needs in the local area. From its recently renovated rooms to its on-site facilities, the hotel endeavors to provide a welcoming atmosphere. It’s important to note that, as with any bustling establishment, individual experiences can vary, and direct communication with the hotel for any specific concerns is always recommended to ensure your needs are met.

The Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG is strategically located at 11509 Red Run Blvd, Owings Mills, MD 21117, USA. This puts it in a prime position within the Red Run Corporate Center, a hub for many businesses and medical facilities in the Owings Mills area. Its placement offers excellent accessibility for those traveling by car, being just off I-795, which provides a direct link to the Baltimore Beltway (I-695) and other major routes throughout Maryland.

For locals, this location is advantageous for various reasons. If you're hosting out-of-town guests, attending a local event, or require a convenient base for business within Owings Mills or nearby Reisterstown, the hotel's easy-to-reach address minimizes travel time. While it doesn't offer direct Metro access like some hotels further into Owings Mills Metro Centre, its strong road connections mean that driving to downtown Baltimore attractions such as the Inner Harbor, Oriole Park at Camden Yards, or M&T Bank Stadium is a straightforward journey. The hotel also provides complimentary self-parking, which is a valuable perk, especially in a busy area like Owings Mills.

The Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG is designed with a focus on core services that enhance the guest experience, particularly for those on the go. These services aim to provide convenience and value during your stay:

  • 24-hour Front Desk: Always available for check-ins, check-outs, and any guest assistance needed.
  • Complimentary Express Start™ Breakfast: A key highlight, offering a variety of hot and cold options, including the popular waffle station. Available daily in the lobby area.
  • Free Wi-Fi: High-speed internet access is complimentary in all guest rooms and public areas, keeping you connected.
  • Complimentary Self-Parking: Ample parking space provided for guests at no additional charge.
  • Dry Cleaning/Laundry Service: Convenient for extended stays or for keeping clothes fresh.
  • Self-Service Laundry Facilities: Available for guests who prefer to do their own laundry.
  • Business Center: Equipped with computers, internet access, and printing services for your work needs.
  • Meeting Facilities: Conference space available for small meetings or gatherings.
  • Express Check-in/Check-out: Designed to streamline your arrival and departure process.
  • Luggage Storage: Secure storage for your belongings before check-in or after check-out.
  • Snack Bar/Deli: Offers a selection of snacks and beverages for purchase on-site.
  • Newspapers in Lobby: Complimentary newspapers are available for guests.

This Holiday Inn Express & Suites offers several features and highlights aimed at providing comfort and functionality during your visit. These amenities are designed to cater to both leisure and business travelers:

  • Indoor Swimming Pool: An excellent amenity for relaxation and recreation, available year-round for guests to enjoy a refreshing dip.
  • 24-hour Fitness Center: A well-equipped gym with cardio machines and weights, allowing guests to maintain their fitness routine at their convenience.
  • Clean Guest Rooms: The hotel aims for high standards of cleanliness in its rooms, which are equipped with modern furnishings.
  • Microwave and Refrigerator in All Rooms: These appliances provide added convenience for storing and preparing snacks or light meals.
  • Flat-Screen Televisions with Premium Cable Channels: For in-room entertainment and relaxation.
  • Coffee/Tea Makers: Available in every room for a quick hot beverage.
  • Desk and Ergonomic Chair: Designed for guests who need to work comfortably from their room.
  • Blackout Shades: To ensure a restful night's sleep by blocking out unwanted light.
  • Connecting Rooms: Available upon request, ideal for families or groups traveling together.
  • Accessible Rooms: The hotel offers rooms and facilities designed to accommodate guests with mobility or hearing needs, including features like grab bars in bathrooms and communication aids.
  • IHG One Rewards Program: Guests can earn and redeem points for stays and enjoy various member benefits.
  • Non-Smoking Property: The hotel maintains a strict non-smoking policy throughout its premises.

As an IHG property, the Holiday Inn Express & Suites Owings Mills-Baltimore Area frequently participates in various global and regional promotions offered through the IHG One Rewards program. These promotions can provide excellent value for both frequent travelers and those planning a one-time stay. Typical offers include:

  • IHG One Rewards Member Rates: Members often receive exclusive discounted rates when booking directly through IHG channels.
  • Bonus Point Offers: Opportunities to earn extra IHG One Rewards points on eligible stays, which can be redeemed for free nights, merchandise, or other benefits.
  • Stay Longer and Save: Discounts for booking extended stays, often for two or more nights.
  • Seasonal Sales: Special rates tied to specific seasons or holidays, which may include percentage discounts off standard rates.
  • Early Booking Discounts: Savings for guests who plan and book their stays in advance.
  • Package Deals: While less commonly advertised for this specific property, some IHG hotels offer packages that may include breakfast (beyond the complimentary offering), parking, or local attraction tickets.

To discover the most current promotions and special offers applicable to your travel dates, it is highly recommended to visit the official Holiday Inn Express website or contact the hotel directly. Signing up for IHG One Rewards can also unlock exclusive benefits and personalized offers.

Should you need to contact the Holiday Inn Express & Suites Owings Mills-Baltimore Area for reservations, inquiries about your stay, or any specific requests, you can reach their team using the following information:

Address: 11509 Red Run Blvd, Owings Mills, MD 21117, USA

Phone: (443) 744-8200

Mobile Phone: +1 443-744-8200

For those of us living in Maryland, the Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG serves as a suitable and practical option for a range of local needs. Its location within the Red Run business corridor makes it particularly convenient for business travelers with engagements in Owings Mills, Reisterstown, or neighboring areas. It's also a sensible choice for locals hosting out-of-town relatives or friends, offering a comfortable and familiar brand experience with essential amenities. The complimentary Express Start™ Breakfast, including the popular waffle station, provides a great start to the day without additional cost, which is a significant value for families or those looking to save on dining expenses. The presence of an indoor pool offers a great recreational option, particularly appealing for families with children or anyone looking to unwind. While specific past customer experiences have highlighted concerns regarding cleanliness and front desk service at certain times, the brand's commitment to continuous improvement and the typical Holiday Inn Express standards often mean that issues are addressed. For locals seeking a reliably clean room, convenient amenities, and good value in the Owings Mills area, this Holiday Inn Express & Suites remains a strong contender. It provides a straightforward, comfortable, and accessible base for various local purposes, embodying the practicality that Maryland residents appreciate in their local accommodations.

Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG Location & Map

11509 Red Run Blvd, Owings Mills, MD 21117, USA

Reviews

Hotel guests BEWARE… room had BED BUGS!! I woke up the next morning covered in bed bug bites. I informed the front desk… and even showed pictures. Not only were there bed bugs, the towels were DIRTY and torn! Bath tub was disgustingly dirty! The front desk clerk told me they would comp our entire stay. The next day, the hotel manager Louris contacted me and tells me they are at full capacity and can not move us to another room. We did not complain, argue, fight or give any of the staff a hard time. We even stayed in the current room and just slept in the other bed. Not like it would make a difference. I am 7 months pregnant. Not an ounce of care or concern was given to us. The day we were to check out, my husband was sick and I asked if we could either have a late check out or stay an additional night. Louris was at the front desk with a woman name Loma; who is supposedly a supervisor. He told me we can check out at 2pm or stay an additional night. I went back to the room to get ready for work. 11:15am I hear a woman pounding on the door and entered our room. I am in the shower and all I hear is “YOU NEED TO CHECKOUT!” My husband is in bed SICK! I opened the door to the bathroom and asked my husband who that was. He said an Indian woman. That would be Loma. I call the front desk and Louris answered. He apologized and then said he would discount the room for the additional day we stayed. He also said that she was aware that we were either checking out late or staying and doesn’t know why she did that. While there, my card kept being charged for random charges to which no one could explain. I asked to speak to Louris when we checkout and he told me that would be fine and that he would be in at 9am. Upon checkout, he is nowhere to be found. Loma told me he would be in shortly and that she would have him call me. No call was ever made to me. I contacted the hotel an hour later and then hours later… still no call. That evening, a hotel representative said he was not there. I am leaving this review to warn others. I will be calling corporate and filing fraud against these charges!

Feb 25, 2025 · Kiana

The hotel was nice and clean for the most part. However, the walls were very thin. You can literally hear folks walking upstairs and various conversations.

Apr 20, 2025 · Katrina Davis

The hotel would be amazing if it didn't smell so bad like pot. In the morning and mid-day it's fine. We have stayed here 3 times and each time in the evening the pot smell is so bad it gives you a headache. Enforce the fine, make people stop smoking inside.

Mar 02, 2025 · Laura Jansen

Beds are very comfortable, and the front desk staff is amazing and very helpful. Just wish the pool was open. As we work nights and sleep during the day, the hotel was still very quiet, and we were able to sleep uninterrupted.

Feb 20, 2025 · Alice Lipscomb

This hotel is very nice, breakfast is good with a nice variety of options. The staff is really friendly, and the rooms are very clean. Great place to stay!

May 25, 2025 · Tashia Craft

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