Holiday Inn San Antonio N - Stone Oak Area by IHG ico

Holiday Inn San Antonio N - Stone Oak Area by IHG

Hotels Near Of MeTexasBexar CountySan AntonioFar North CentralRedland Road

19280 Redland Rd, San Antonio, TX 78259, USA

3.0

Buyers beware!!! rooms are not locking. You can actually just push the door open and your room card is worthless (see video below). We stayed there one night on 06/02/2025 and my husband realized the next day that he didn’t need a card to get into our room and we slept all night like that!!! completely unacceptable 😡worse than third world country, the maintenance employee, or whoever is responsible to fix the doors or the checklist that they have to ensure that the doors are locking; is not following the internal procedures and they need to be fired. I have to call the police because I reported it to the lobby and then by talking to other guests about the situation that happened to me, they told me that they had a similar experience because their door was **jamming** the night before also; hence the person at the Lobby lied to me by telling me that this never happened in that hotel, so ***be aware**** that your door may not be working and you may be sleeping in a room with the door fully open to strangers. I highly encourage the IHG corporate offices to put together multiple auditors throughout the hotels because the subcontracted management company is incompetent. I learned today that IHG **is not the one managing the hotel** but they subcontract other companies to manage their hotels well, you’re still responsible for IHG and you need to respond to your guests if anything fails . Also, the other thing that we noticed was that the cleaning lady had a CHILD with her working in the hotel so I don’t know if IHG corporate knows that there are CHILDREN STAYING WITH THEIR MOTHERS CLEANING THE ROOMS with the employee. What if that employee or the CHILD falls? then the IHG hotel will be sued as well. Management is unprofessional. I told the Manager Theresa about my situation and another guest jammed door and she went and talked to that other guest to solve their situation as well. WHOEVER IS VERIFYING THAT THE DOORS ARE LOCKING IS INCOMPETENT!! OR ARE THEY DOING THIS ON PURPOSE?kind of makes you think…

C V
  • Overview
  • (210) 298-8820
  • www.ihg.com

Holiday Inn San Antonio N - Stone Oak Area by IHG Introduce

Howdy, Texans! Planning a trip to San Antonio, particularly the growing Stone Oak area in the north? Whether you're visiting for business, a family event, or exploring the vibrant North San Antonio region, finding a comfortable and convenient hotel is always a priority. The Holiday Inn San Antonio N - Stone Oak Area by IHG offers a familiar brand experience for travelers. As part of the InterContinental Hotels Group (IHG) family, this hotel aims to provide a consistent level of service and amenities that guests have come to expect from the Holiday Inn brand.

Holiday Inn hotels are generally known for their reliability, offering comfortable accommodations and convenient facilities for various types of travelers. This location in the Stone Oak area provides a base for exploring the northern reaches of San Antonio and beyond. While individual experiences can vary, understanding the general offerings and what to expect can help you determine if this hotel is the right fit for your upcoming visit to the Alamo City. This article will delve into the specifics of the Holiday Inn San Antonio N - Stone Oak Area, covering its location, services, and features, and concluding with its suitability for locals.

Introduction / Overview

The Holiday Inn San Antonio N - Stone Oak Area by IHG is designed to serve as a practical and accessible hotel option in North San Antonio. The Holiday Inn brand typically focuses on providing comfortable rooms, essential amenities, and a family-friendly atmosphere. This particular location aims to meet those brand standards, offering conveniences that cater to both leisure and business travelers. Guests often look for properties that provide ease of access, a comfortable night's sleep, and standard hotel services, all of which this Holiday Inn aims to deliver.

While the hotel strives for a positive guest experience, it's important for potential visitors to be aware of all aspects of a stay. The aim here is to provide a factual overview based on publicly available information and general brand standards. The hotel generally offers amenities common to the Holiday Inn brand, focusing on providing a comfortable and functional environment for guests exploring or working in the Stone Oak area.

Location and Accessibility

The Holiday Inn San Antonio N - Stone Oak Area by IHG is located at 19280 Redland Rd, San Antonio, TX 78259, USA. This address places it in the expanding Stone Oak area, a desirable part of North San Antonio known for its upscale residential communities, growing business districts, and numerous dining and shopping options. Its location offers several advantages in terms of accessibility:

  • Major Roadways: Situated off Redland Road, the hotel provides relatively easy access to major highways such as US-281 and Loop 1604, which are key arteries for navigating San Antonio. This makes it convenient for reaching various parts of the city.
  • Stone Oak Area Amenities: Guests will find themselves surrounded by a plethora of restaurants, cafes, retail centers, and medical facilities within the Stone Oak area, providing ample choices for dining and errands without traveling far.
  • San Antonio International Airport (SAT): The hotel is a manageable drive from San Antonio International Airport, making it a convenient choice for air travelers.
  • Attractions: While not in the immediate vicinity of downtown attractions like the Riverwalk or The Alamo, its northern location makes it a good base for accessing other popular San Antonio destinations such as Six Flags Fiesta Texas and The Shops at La Cantera/The Rim (a longer drive, but still accessible via major roads).

The hotel's location is particularly appealing for those whose activities or business are concentrated in the northern part of San Antonio, offering a local base within a thriving community.

Services Offered

Holiday Inn hotels typically offer a range of services designed for guest convenience. The Holiday Inn San Antonio N - Stone Oak Area by IHG generally provides the following common amenities, though it's always advisable to confirm specifics directly with the hotel:

  • On-Site Dining: Many Holiday Inn locations feature an on-site restaurant and/or bar, offering breakfast (often for a fee) and dinner options.
  • Room Service: Limited room service may be available during restaurant operating hours.
  • Free Wi-Fi: Complimentary high-speed internet access is usually provided throughout the hotel and in guest rooms.
  • Parking: On-site parking facilities are generally available, and often free for guests.
  • 24-Hour Front Desk: Ensures around-the-clock assistance for check-in, check-out, and guest inquiries.
  • Business Services: Typically includes a business center with computers, printing, and fax capabilities.
  • Guest Laundry Facilities: Self-service laundry facilities may be available for guest use.
  • Housekeeping: Daily housekeeping services are generally provided.
  • Meeting Rooms: The hotel may offer meeting and event spaces for corporate gatherings or social events.

Features / Highlights

The Holiday Inn San Antonio N - Stone Oak Area typically offers features aimed at providing comfort and leisure to its guests. Based on standard Holiday Inn offerings, these could include:

  • Swimming Pool: Many Holiday Inn locations feature a swimming pool, which could be indoor or outdoor, providing a recreational option for guests.
  • Fitness Center: An on-site gym is commonly available, allowing guests to maintain their fitness routines.
  • Comfortable Guest Rooms: Rooms usually include standard amenities such as flat-screen TVs, work desks, and coffee makers.
  • Air Conditioning: All rooms are equipped with air conditioning for comfort, especially during hot Texas summers.
  • Accessibility Features: Hotels often provide accessible rooms and features for guests with disabilities.

Potential guests should be aware that, as noted in some guest reviews, there might be issues with sound transfer between rooms or from hallways, and it's always advisable to confirm specific room features and the hotel's current condition directly with the property.

Promotions or Special Offers

As an IHG brand hotel, the Holiday Inn San Antonio N - Stone Oak Area by IHG frequently offers various promotions and special rates. These are typically available through the official IHG website and can include:

  • IHG One Rewards Member Rates: Exclusive discounts for members of the IHG One Rewards loyalty program, along with opportunities to earn points for free nights and other benefits.
  • Advance Purchase Rates: Savings for booking your stay a certain number of days in advance.
  • Stay Longer & Save: Discounts for extended stays (e.g., 3+ nights).
  • AAA/AARP Member Discounts: Special rates for members of these organizations.
  • Government & Military Rates: Discounted rates for federal government employees, military personnel (active and retired), and first responders.
  • Seasonal Sales: Various promotions offered throughout the year, such as percentage discounts on stays or bonus points promotions.

For the most current offers and to ensure you get the best value for your stay, it is highly recommended to check the official Holiday Inn website for the San Antonio N - Stone Oak Area location or call the hotel directly.

Contact Information

For reservations, inquiries, or any assistance regarding your stay at the Holiday Inn San Antonio N - Stone Oak Area by IHG, you can reach them through the following contact details:

Address: 19280 Redland Rd, San Antonio, TX 78259, USA

Phone: (210) 298-8820

Mobile Phone: +1 210-298-8820

Conclusion: Why This Place is Suitable for Locals

For Texans looking for a convenient place to stay in North San Antonio, especially within the thriving Stone Oak area, the Holiday Inn San Antonio N - Stone Oak Area by IHG offers a practical option. Its location off Redland Road provides good accessibility to local amenities, businesses, and major routes like US-281 and Loop 1604. This makes it a suitable choice for locals attending events, visiting family or friends in the area, or needing temporary accommodation for business within North San Antonio's rapidly developing corporate landscape.

While some guests have noted areas for potential improvement, such as soundproofing or the condition of certain features, the hotel still provides standard Holiday Inn comforts. For a local looking for a familiar brand experience with essential services like Wi-Fi and parking, and a location that minimizes travel time within the northern part of the city, this Holiday Inn serves as a functional and accessible base. Its proximity to local dining and shopping options in Stone Oak also adds to its convenience for Texans wanting to explore their own city's northern charms.

Holiday Inn San Antonio N - Stone Oak Area by IHG Photos

Holiday Inn San Antonio N - Stone Oak Area by IHG 5
Holiday Inn San Antonio N - Stone Oak Area by IHG 5
Holiday Inn San Antonio N - Stone Oak Area by IHG 5
Holiday Inn San Antonio N - Stone Oak Area by IHG 5
Holiday Inn San Antonio N - Stone Oak Area by IHG 5
Holiday Inn San Antonio N - Stone Oak Area by IHG 5
Holiday Inn San Antonio N - Stone Oak Area by IHG 5
Holiday Inn San Antonio N - Stone Oak Area by IHG 5
Holiday Inn San Antonio N - Stone Oak Area by IHG 5
Holiday Inn San Antonio N - Stone Oak Area by IHG 5

Holiday Inn San Antonio N - Stone Oak Area by IHG Location & Map

19280 Redland Rd, San Antonio, TX 78259, USA

Reviews

Buyers beware!!! rooms are not locking. You can actually just push the door open and your room card is worthless (see video below). We stayed there one night on 06/02/2025 and my husband realized the next day that he didn’t need a card to get into our room and we slept all night like that!!! completely unacceptable 😡worse than third world country, the maintenance employee, or whoever is responsible to fix the doors or the checklist that they have to ensure that the doors are locking; is not following the internal procedures and they need to be fired. I have to call the police because I reported it to the lobby and then by talking to other guests about the situation that happened to me, they told me that they had a similar experience because their door was **jamming** the night before also; hence the person at the Lobby lied to me by telling me that this never happened in that hotel, so ***be aware**** that your door may not be working and you may be sleeping in a room with the door fully open to strangers. I highly encourage the IHG corporate offices to put together multiple auditors throughout the hotels because the subcontracted management company is incompetent. I learned today that IHG **is not the one managing the hotel** but they subcontract other companies to manage their hotels well, you’re still responsible for IHG and you need to respond to your guests if anything fails . Also, the other thing that we noticed was that the cleaning lady had a CHILD with her working in the hotel so I don’t know if IHG corporate knows that there are CHILDREN STAYING WITH THEIR MOTHERS CLEANING THE ROOMS with the employee. What if that employee or the CHILD falls? then the IHG hotel will be sued as well. Management is unprofessional. I told the Manager Theresa about my situation and another guest jammed door and she went and talked to that other guest to solve their situation as well. WHOEVER IS VERIFYING THAT THE DOORS ARE LOCKING IS INCOMPETENT!! OR ARE THEY DOING THIS ON PURPOSE?kind of makes you think…

Jun 02, 2025 · C V

The pole shows the address. I had a hard time finding the actual hotel. Rooms were ok and it said they were updating but it should have been updated long ago. Transfer of sound was BAD. Every door slam, neighbors TV, etc. Evening check in guy was very helpful and answered all my questions. Easily found up front parking at all times. Seemed to always be some kind of salesperson using their lobby areas to negotiate with their clients???

Mar 31, 2025 · Carin Johnson

I wouldn't suggest this place to anyone who cares about the safety of there self and vehicle. My truck was broken into 1 hour after I arrived at this hotel. The staff didn't try to call me or let me know about this situation. My truck wasnt the only one broken into that night either. When I spoke to management she promised me some reward points the would amount to cost of the replacement of my window but I never did receive these points. Hands down worst place to stay

Mar 21, 2025 · TacoTacoBurrito

Ok so we travel alot and always stay at Holiday inn express, this time we decided to stay at a regular holiday inn, well I won't do that again, one of the beds in our room wasn't even made up and the refrigerator was hardly cooling, not to mention the front desk clerks were rude not even a Hello, how are you doing?, welcome to our holiday inn , if there is anything you need let us know, nothing, we went to dinner and when we came back to the hotel the 2 front desk clerks looked at us like, who are you and what are you doing here. I told my husband we will never stay here again, I definitely don't recommend this Hotel.

Feb 21, 2025 · Sandra Servin (Honestly)

I spent 3 nights at this hotel and the service was EXCELLENT. Natalie, the front desk girl was amazing and so so kind. She went above and beyond during our stay. The other girls were incredibly sweet and attentive as well but she really stood out. The room was clean and very neat. The cleaning staff was very respectful and only went in when we were out. Made sure to leave everything in its place and did little decorations with the tissue paper. It was really cute. Over all 10/10 service.

Sep 19, 2024 · Katia Galicia

Hotels Near Of Me

Courtyard San Antonio North/Stone Oak at Legacy

Courtyard San Antonio North/Stone Oak at Legacy

1803 E Sonterra Blvd, San Antonio, TX 78259, USA

Hyatt Place San Antonio-North/Stone Oak

Hyatt Place San Antonio-North/Stone Oak

1610 E Sonterra Blvd, San Antonio, TX 78258, USA

Best Western Plus Hill Country Suites

Best Western Plus Hill Country Suites

18555 U.S. Hwy 281 N, San Antonio, TX 78258, USA

Home2 Suites by Hilton San Antonio North Stone Oak

Home2 Suites by Hilton San Antonio North Stone Oak

1807 N Loop 1604 E, San Antonio, TX 78232, USA

Residence Inn San Antonio North/Stone Oak

Residence Inn San Antonio North/Stone Oak

1115 N Loop 1604 E, San Antonio, TX 78232, USA

Hampton Inn San Antonio Stone Oak

Hampton Inn San Antonio Stone Oak

2127 Gold Canyon Rd, San Antonio, TX 78232, USA

Comfort Suites San Antonio North - Stone Oak

Comfort Suites San Antonio North - Stone Oak

1754 N Loop 1604 E, San Antonio, TX 78232, USA

Fairfield Inn & Suites San Antonio North/Stone Oak

Fairfield Inn & Suites San Antonio North/Stone Oak

80 Trailcrest St, San Antonio, TX 78232, USA

La Quinta Inn & Suites by Wyndham San Antonio N Stone Oak

La Quinta Inn & Suites by Wyndham San Antonio N Stone Oak

1017 N Loop 1604 E, San Antonio, TX 78232, USA

Drury Plaza Hotel San Antonio North Stone Oak

Drury Plaza Hotel San Antonio North Stone Oak

823 N Loop 1604 E, San Antonio, TX 78232, USA

Staybridge Suites San Antonio - Stone Oak by IHG

Staybridge Suites San Antonio - Stone Oak by IHG

808 N Loop 1604 E, San Antonio, TX 78232, USA

WoodSpring Suites San Antonio Stone Oak

WoodSpring Suites San Antonio Stone Oak

2619 N Loop 1604 E, San Antonio, TX 78232, USA