Homewood Suites by Hilton Newark-Cranford ico

Homewood Suites by Hilton Newark-Cranford

Hotels Near Of MeNew JerseyUnion CountyCranfordJackson Drive

2 Jackson Dr, Cranford, NJ 07016, USA

4.0

Great hotel. Was in town for Rutgers graduation and stayed 4 nights. King size suite. Clean and very big room. Comfy bed, kitchenette, living room, separate bed room, big bathroom. Complimentary breakfast was delicious and so much to choose from. Front desk was very friendly and helpful. Great location off the Garden State Parkway. Would stay here again and would highly recommend.

marty jayne
  • Overview
  • (908) 709-1980
  • www.hilton.com

Homewood Suites by Hilton Newark-Cranford Introduce

When searching for "Hotels Near Of Me" with a particular focus on extended stay accommodations in the Newark-Cranford area of New Jersey, the Homewood Suites by Hilton Newark-Cranford presents itself as a compelling option. Located at 2 Jackson Dr, Cranford, NJ 07016, USA, this hotel is designed to provide guests with a comfortable and convenient home-away-from-home experience. For inquiries and reservations, the hotel can be reached at (908) 709-1980 or via mobile at +1 908-709-1980.

The environment of the Homewood Suites by Hilton Newark-Cranford is generally perceived as excellent. Guests describe it as a "Great hotel," with rooms that are "clean and very big." The overall ambiance is one of comfort and spaciousness, which is crucial for extended stays where guests spend more time in their accommodations. The hotel's design and layout, typical of the Homewood Suites brand, aim to create a residential feel with separate living and sleeping areas. Its location "off the Garden State Parkway" suggests a setting that offers good accessibility while potentially maintaining a quieter atmosphere compared to properties directly on major highways. However, like any hotel, individual experiences can vary, and a single negative review regarding a late-night service interaction points to the importance of consistent customer service across all shifts.

The services at the Homewood Suites by Hilton Newark-Cranford are designed to cater specifically to the needs of extended stay guests. A standout feature is the "complimentary breakfast," which is described as "delicious and so much to choose from." This inclusion adds significant value, especially for longer visits, helping guests save on dining expenses and start their day with a convenient meal. The front desk staff generally receives high praise for being "very friendly and helpful," contributing to a welcoming and positive experience. This positive interaction is a key aspect of good hospitality and fosters a sense of being well-cared for.

However, one review highlights a severe lapse in service during a late-night urgent issue, describing a "frustrating experience" with a "rude" and "unprofessional" representative who allegedly hung up and caused unnecessary delays. While this appears to be an isolated incident, it underscores the critical need for consistent, high-quality customer service at all times, especially during off-peak hours when guests might face urgent situations. Management's attention to such feedback is crucial for ensuring the overall integrity of the service promise.

Beyond these specific points, standard Homewood Suites services would include a 24-hour front desk, free Wi-Fi throughout the property, and periodic housekeeping services for extended stays. The hotel also typically offers a complimentary evening social with snacks and beverages on select nights, further enhancing the value for guests and providing a chance to socialize.

The features of the Homewood Suites by Hilton Newark-Cranford are particularly well-suited for extended stays, offering amenities that go beyond a typical hotel room. The "King size suite," as described by a guest, includes a "kitchenette, living room, separate bedroom, big bathroom." This configuration provides distinct areas for sleeping, relaxing, and dining/working, mimicking the layout of a home. The kitchenette typically includes a full-size refrigerator, microwave, dishwasher, and stovetop, enabling guests to prepare their own meals. This is a critical feature for long-term comfort and cost savings. The "comfy bed" further contributes to a restful stay.

Other common features for a Homewood Suites property would include a fitness center, allowing guests to maintain their exercise routines, and often an indoor pool for recreation and relaxation. A business center is typically available for guests needing to work, print, or access office equipment. The hotel is also generally pet-friendly, accommodating guests traveling with their furry companions, which is a significant advantage for extended stays. Free on-site parking is another expected amenity, vital for guests with vehicles.

From a promotional standpoint, the Homewood Suites by Hilton Newark-Cranford effectively positions itself as a "great hotel" offering "great value." Its strategic location "off the Garden State Parkway" is a major draw for travelers, providing easy access to major transportation routes and connecting to a wide range of destinations, including Newark Liberty International Airport (EWR), which is often a key consideration for visitors to this area. Proximity to Rutgers University, as mentioned in a review regarding graduation, makes it an excellent choice for families and visitors attending university events or conducting business there.

The complimentary breakfast and spacious suite layouts with full kitchens are significant selling points, appealing to both business travelers on long assignments and families on vacation. The hotel's affiliation with Hilton Honors allows guests to earn and redeem points, adding loyalty value. The overall positive feedback on room quality, comfort, and general staff friendliness reinforces its promotional claims. While the isolated negative service experience is a concern, the overwhelmingly positive reviews regarding the physical property and the majority of the staff suggest that it remains a highly recommended option for those seeking extended stay comfort and convenience in the Newark-Cranford area.

Homewood Suites by Hilton Newark-Cranford Photos

Homewood Suites by Hilton Newark-Cranford 4
Homewood Suites by Hilton Newark-Cranford 4
Homewood Suites by Hilton Newark-Cranford 4
Homewood Suites by Hilton Newark-Cranford 4
Homewood Suites by Hilton Newark-Cranford 4
Homewood Suites by Hilton Newark-Cranford 4
Homewood Suites by Hilton Newark-Cranford 4
Homewood Suites by Hilton Newark-Cranford 4
Homewood Suites by Hilton Newark-Cranford 4
Homewood Suites by Hilton Newark-Cranford 4

Homewood Suites by Hilton Newark-Cranford Location

Homewood Suites by Hilton Newark-Cranford

2 Jackson Dr, Cranford, NJ 07016, USA

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Reviews

Great hotel. Was in town for Rutgers graduation and stayed 4 nights. King size suite. Clean and very big room. Comfy bed, kitchenette, living room, separate bed room, big bathroom. Complimentary breakfast was delicious and so much to choose from. Front desk was very friendly and helpful. Great location off the Garden State Parkway. Would stay here again and would highly recommend.

May 21, 2025 · marty jayne

I had an extremely frustrating experience trying to resolve an urgent issue at 1:30 AM. Initially, I contacted Expedia, who directed me to Hilton. When I reached out to the front desk at Hilton, I was transferred again and ended up dealing with a representative who was incredibly rude. They hung up on me, made me wait unnecessarily, and were unprofessional throughout the interaction. This left me stranded in a very difficult situation in the middle of the night. Such poor service is unacceptable, and I will be reporting this experience. I hope the management takes steps to improve their customer service.

May 19, 2025 · Abdullah Baday

Rooms are big however the furniture, curtains and carpets all need to be replaced asap. They are very worn out, carpet had stains and sofa had rips. The only positive is that they have rooms with 2 bedrooms and 2 bathrooms which is great for more than 4 people. Also, the breakfast was borderline acceptable, the eggs had a very bad smell to them to the point we had to toss it away.

Mar 11, 2025 · Nabeel Sheikh

I had never been to this hotel before, but my family and I were staying there for a weekend trip near Newark. The lobby was clean and had a pleasant smell. Our room was decent, but it felt a bit dirty, and the shower was even worse. There was rust around the drain, which made the shower look and feel unhygienic; it needs to be cleaned or repaired. We had breakfast the next morning, and while the food was acceptable, I would recommend going to a local breakfast spot instead. Overall, I would suggest staying here, especially if you need to catch a flight to Newark.

Feb 06, 2025 · Brent Borowski

The worst hotel I ever stayed at. Will never stay there again. They had childrens sleep study in the room next to mine and child was screaming for many hours during the night. Went to the front desk to let them know and was told that they would kick me out of the hotel if I complained again. The child sounded like they were being abused and there was no other voices or activity coming from the room. Didn't offer to move my room. Was told manager would talk to me about some comp but never heard a thing. Stayed there in the past and always thought this hotel was sort of sketchy. They made me pay a $150.00 deposit as well. In all my travels, never ever had to pay a deposit. Have been a Hilton rewards member for years.

Jan 31, 2025 · Jay Robinson

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