Hotel Metro, Autograph Collection

Hotels Near Of MeWisconsinMilwaukee CountyMilwaukeeJuneau TownEast Mason Street

411 E Mason St, Milwaukee, WI 53202, USA

4.0

Great area, great hotel, fantastic front desk, great room, great housekeeping, just great. Parking a little pricey, but overall a great place to stay. Pufferfish - the bar. If you are over 12 years old you should stay away from the pufferfish on the top of the hotel. It has a great concept with limited seating inside and out, but the bar is handled by 20 somethings that serve about 5 drinks an hour and focus more on trying to impress the underage girls with free drinks.

B Polich
  • Overview
  • (414) 272-1937
  • www.marriott.com

Hotel Metro, Autograph Collection Introduce

For us Wisconsinites, especially those who cherish the vibrant energy of Milwaukee, Hotel Metro, Autograph Collection, offers a truly distinctive and luxurious experience. This isn't just another hotel; it's a piece of Milwaukee's history, a beautifully restored Art Deco masterpiece that blends classic elegance with modern comforts. Nestled in the heart of downtown, it provides an exceptional escape, whether you're planning a romantic getaway, attending a show, visiting for business, or simply enjoying a sophisticated staycation in our great city.

Many locals who have stayed here praise its unique atmosphere and the feeling of stepping into a grand, yet welcoming, space. From the moment you're greeted by the fantastic front desk staff to the comfort of the "beautiful and huge" suite-style rooms, Hotel Metro lives up to its reputation for delivering a "great experience from beginning to end." It's a place where every detail is considered, ensuring your visit to Milwaukee is truly memorable.

Location and Accessibility

Hotel Metro, Autograph Collection, boasts an enviable address at 411 E Mason St, Milwaukee, WI 53202, USA. This puts it squarely in downtown Milwaukee, placing guests right in the thick of the city's most exciting offerings. For Wisconsin locals, this means unparalleled convenience to many of our beloved landmarks and entertainment venues.

Imagine being just steps away from iconic spots! You're within easy walking distance to the shores of Lake Michigan, where you can explore its waterfront paths or visit the stunning Milwaukee Art Museum. The vibrant Historic Third Ward, known for its galleries, boutiques, and diverse dining scene, is also easily accessible. For sports fans and concert-goers, the Fiserv Forum, home of the Milwaukee Bucks and a major concert venue, is just a short walk or quick ride away. The Pabst Theater and Marcus Performing Arts Center, offering world-class theatrical performances, are also moments from the hotel.

Beyond the immediate vicinity, the hotel's central location provides excellent connectivity to other Milwaukee attractions. The Harley-Davidson Museum, Discovery World, Milwaukee Public Museum, and the lively Milwaukee Public Market are all within a short drive or an easy public transport ride. While valet parking is available on-site for a surcharge, its central location makes it feasible for many to explore on foot, by bike (complimentary bicycle rentals are available!), or using ride-sharing services, reducing the typical city parking hassles. Louis Armstrong New Orleans International Airport (MSY) is not relevant for this location; however, General Mitchell International Airport (MKE) is Milwaukee's primary airport, located approximately 15-20 minutes' drive south, providing easy access for out-of-town visitors.

Services Offered

  • 24-Hour Front Desk and Concierge Service: Always available to provide warm welcomes, swift check-ins, and expert local recommendations, as consistently praised by guests.
  • Valet Parking: Convenient on-site valet parking with in/out privileges is available for a surcharge, a valuable amenity in downtown Milwaukee.
  • Room Service: Enjoy delicious meals and beverages delivered directly to your room, available during restaurant hours.
  • Daily Housekeeping: Ensures your room remains immaculate and comfortable throughout your stay.
  • Pet-Friendly Accommodation: Your furry friends are welcome at Hotel Metro (charges may apply), making it easier for locals to travel with their beloved pets.
  • Complimentary Wi-Fi: High-speed wireless internet access is available throughout the hotel and in all guest rooms, keeping you connected.
  • Fitness Center: A well-equipped fitness center is available for guests who wish to maintain their workout routine while traveling.
  • Spa Services: Indulge in rejuvenating spa treatments, including massages and facials, available on-site for ultimate relaxation.
  • Meeting and Event Facilities: Elegant ballroom and meeting spaces are available for corporate events, weddings, and social gatherings, supported by dedicated catering services.
  • Dry Cleaning/Laundry Service: Convenient services to keep your wardrobe fresh during your stay.
  • Luggage Storage: Available for guests to securely store their belongings before check-in or after check-out.
  • Complimentary Newspapers: Available in the lobby for guests.
  • Free Bicycle Rentals: Explore Milwaukee's scenic waterfront paths and downtown area with complimentary bicycle rentals, a fantastic perk for locals looking to enjoy the outdoors.

Features / Highlights

  • Stunning Art Deco Architecture and Design: Housed in a beautifully restored 1930s building, the hotel features elegant Art Deco interiors with a modern twist, including a fireplace in the lobby and a sophisticated ambiance throughout.
  • Spacious Suite-Style Rooms: Many guests highlight the "beautiful and huge" rooms, often described as suites, offering more space and comfort than typical hotel rooms. They are individually decorated and feature premium bedding, Egyptian cotton sheets, pillow-top mattresses, and blackout drapes for a restful sleep.
  • Luxurious Bathrooms: Rooms boast large, beautiful showers, often with rainfall showerheads, and designer toiletries, providing a spa-like experience.
  • In-Room Comforts: Each room includes a minibar, refrigerator, coffee/tea maker, in-room safe, and a 42-inch HDTV with premium channels and streaming access (Netflix/Hulu/YouTube). Many suites also feature romantic fireplaces and whirlpool tubs.
  • Oggie's Restaurant: The on-site restaurant, Oggie's, offers a "Modern European menu with a Mid-Western charm," serving delicious breakfast, lunch, and dinner. Guests praise the excellent service, as exemplified by a "wonderful breakfast" and an "excellent server."
  • PufferFish Rooftop Bar: Milwaukee's only rooftop tiki bar, PufferFish, offers unique island vibes, refreshing cocktails, and breathtaking city views. While some reviews note service could be slow at times, the concept and views are highly regarded.
  • Rooftop Terrace and Garden: Beyond the bar, the hotel features a lovely rooftop terrace and a tranquil garden, providing inviting outdoor spaces for relaxation.
  • "Green Certified" Hotel: As Milwaukee's first "green certified" hotel, it offers hypoallergenic rooms and eco-friendly practices, appealing to environmentally conscious guests.
  • Unique Signature Experience: Guests can engage with a vintage 1930s typewriter in the lobby and use a special kit to type and mail a letter through the original 1930s mail chute on each floor, a delightful touch of local history.

Promotions or Special Offers

As an Autograph Collection hotel, Hotel Metro is part of the Marriott Bonvoy loyalty program, offering a wealth of opportunities for guests to enjoy special rates and earn rewards. For our Wisconsin locals, some common promotions include:

  • Marriott Bonvoy Member Rates: Enjoy exclusive discounted rates when you book directly as a Marriott Bonvoy member.
  • Earn & Redeem Points: Earn Marriott Bonvoy points on every eligible stay, which can be redeemed for free nights, unique experiences, or transferred to airline miles. Special "2K Every Day" packages are sometimes available, offering an additional 2,000 points per night.
  • Elite Status Benefits: Marriott Bonvoy elite members (Silver, Gold, Platinum, Titanium, Ambassador) receive perks such as bonus points, complimentary room upgrades (subject to availability), late check-out, and welcome amenities.
  • Exclusive Deals & Vacation Packages: The hotel regularly offers special packages that may include discounted room rates, spa credits, dining vouchers, or enhanced experiences. Check their "Milwaukee Hotel Deals" section on their website.
  • Senior Discounts: Special rates are often available for senior citizens.
  • Government and Military Rates: Discounted rates are provided for qualified government employees and military personnel.
  • Event and Wedding Packages: For those planning special occasions, the hotel offers tailored packages for weddings, banquets, and corporate events.

For the most current and specific promotions that align with your travel plans, it's always recommended to visit Hotel Metro, Autograph Collection's official Marriott page or contact the hotel directly.

Contact Information

To book your luxurious stay or inquire about events at Hotel Metro, Autograph Collection, please use the following contact details:

Address: 411 E Mason St, Milwaukee, WI 53202, USA

Phone: (414) 272-1937

Mobile Phone: +1 414-272-1937

Conclusion: Why this place is suitable for locals

For us Wisconsinites, Hotel Metro, Autograph Collection, is far more than just a place for out-of-state visitors; it's a prime destination for a truly special local experience. Its suitability for locals is multifaceted. Firstly, its downtown Milwaukee location is unbeatable for those looking to immerse themselves in the city's culture without the hassle of a long commute. Whether it's catching a Bucks game at Fiserv Forum, enjoying a performance at the Pabst, or exploring the vibrant Third Ward, everything is conveniently at your fingertips. This makes it perfect for a luxurious "staycation," allowing you to rediscover Milwaukee from a pampered perspective.

The hotel's unique blend of historic Art Deco charm and modern suite-style accommodations offers a sense of escape and luxury that's hard to find elsewhere. Locals can indulge in the world-class dining at Oggie's or unwind with a drink and stunning views at the PufferFish rooftop bar. The on-site spa provides an excellent opportunity for a day of local pampering and relaxation.

Furthermore, the consistently praised "fantastic" and "very friendly" staff make every guest feel genuinely valued, creating a welcoming atmosphere that resonates with Wisconsin's well-known hospitality. For special occasions like anniversaries, birthdays, or even intimate celebrations, the elegant setting and exceptional service provide the perfect backdrop. And with perks like complimentary bicycle rentals, it's an inviting way for locals to explore their own city's lakefront and neighborhoods in a fresh new way. Hotel Metro truly offers an elevated slice of Milwaukee life, making it a preferred choice for our community.

Hotel Metro, Autograph Collection Location & Map

411 E Mason St, Milwaukee, WI 53202, USA

Reviews

Great area, great hotel, fantastic front desk, great room, great housekeeping, just great. Parking a little pricey, but overall a great place to stay. Pufferfish - the bar. If you are over 12 years old you should stay away from the pufferfish on the top of the hotel. It has a great concept with limited seating inside and out, but the bar is handled by 20 somethings that serve about 5 drinks an hour and focus more on trying to impress the underage girls with free drinks.

Jun 07, 2025 · B Polich

We had a great experience from beginning to end. We were able to pull up in front and leave the car for the very friendly valet. The check in was quick and easy and the desk agent was great and dressed very nicely too. Our room was beautiful and huge. It’s really a suite. The shower was large and very nice. We had a wonderful breakfast at Oggies and the server (Megan) was excellent.

Mar 02, 2025 · Dale Bjerning

This boutique hotel was exceptional! I stayed in the presidential suite. I loved relaxing on the sofa in front of the fire place. The room was elegant, comfortable and had great amenities. The bar and the restaurant onsite was a plus. I would definitely pick this hotel again in the future.

Mar 15, 2025 · Shekethia “Miss Worldwide” Claiborne

Our room wasn't ready when we arrived so they upgraded us to a spa king suite! Beautiful old historic building as fits the bill for the autograph collection. Great stay!

Mar 01, 2025 · Luke Bushman

We booked our room directly through the hotel website. We received a standard confirmation email and number. And then we arrived at the hotel, the front desk person claimed to have no such reservation on record. Not by last name or confirmation number. The day before check-in, I received my Marriott "check in now" email. So during the confusion at the front desk, I completed my Marriott check-in through my email -- because the front desk person was not offering any ideas for problem solving. He simply kept repeating that he could not find the reservation. Once I completed that email check-in, the front desk person was able to find my reservation. But rather than offering any help or apology, he simply said, "Next time you book here, be sure to book through Marriott instead of the hotel. The two systems don't talk to each other." Which is of course ridiculous. It's not MY problem if the systems don't talk; it's the hotel's problem. And it's not helpful to talk about "next time" if the current problem is about "this time." Additionally, if the hotel has two separate "systems," shouldn't he have looked on both systems for the reservation? Completely unhelpful. And frankly, kind of mean and condescending. The room was fine, but the service was negative. I would not stay here again or recommend this hotel to anyone.

Feb 05, 2025 · Ben van Loon

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