Hotels Near Of MeNew YorkSullivan CountyMonticelloBroadway
392 Broadway, Monticello, NY 12701, USA
Look- anyone looking to book a stay at a fancy, luxurious hotel is simply not going to book here so it is unfair to rate it with the assumption it will be anything close to that. It is not in the greatest area, it is not overly clean and the rooms aren’t anything to rave about. We booked our stay because we needed a place to sleep for the night. This was perfect. The beds were actually very comfortable. Our expectation was low and the price was great. It served the exact purpose we needed it for. So thank you to the staff. Be fair with your reviews folks.
The Inn At Monticello, located at 392 Broadway, Monticello, NY 12701, USA, serves as a very basic and budget-conscious option for travelers utilizing the "Hotels Near Of Me" platform. This establishment caters primarily to individuals or groups who require an affordable place to sleep for a night or a short duration, without the expectation of luxurious amenities, extensive services, or a pristine environment. It is important for prospective guests to align their expectations with the hotel's offering as a no-frills, economical lodging choice.
The Inn At Monticello is situated on Broadway in Monticello, NY. While it provides a functional address, its immediate surroundings come with certain considerations. The hotel is noted to be very close to the Sullivan County Jail and directly adjacent to a rehabilitation/recovery/drug treatment center. This proximity can lead to a noticeable presence of "shady characters walking around and/or hanging out in the area," as described by a past guest. For travelers seeking a quiet or picturesque setting, this immediate environment may not be ideal.
Monticello itself is a hamlet in Sullivan County, New York, known for its harness racing track and proximity to the Catskills region. While the broader area offers natural beauty and attractions, the specific location of the Inn At Monticello is more functional than scenic. The hotel's exterior still prominently features an "Econo Lodge" sign, which, despite claims from management that they no longer operate under that name, indicates a potentially outdated aesthetic and a likely reluctance to invest in significant external renovations. This visual aspect, combined with observations of general lack of upkeep on the property, suggests an environment that prioritizes minimal overhead over aesthetic appeal or modern standards.
The services at the Inn At Monticello are best described as minimal and basic, aligning with its budget accommodation status. Guests should anticipate a stripped-down approach to hospitality.
Upon check-in, guests have reported that the process does not always include the opportunity to review the room prior to charging the credit card, despite management claims of this being an "obligation" of the guest. The "no refund policy" posted further reinforces a firm stance on booking commitments. This operational style might be a point of concern for some travelers who prefer a more flexible or transparent check-in procedure.
Housekeeping services appear to be inconsistent. One guest noted that room service did not inquire about service until late in the afternoon (around 3 PM) on one day, and did not appear at all on another day, leading to a lack of fresh towels and toiletries. There is no indication of "Do Not Disturb" signs being available, which could contribute to issues with service timing.
A significant discrepancy noted by guests is the advertised "free breakfast" when booking online. However, guests have reported that there is no breakfast provided at all, with the designated breakfast room appearing closed off and used as a storage area. Similarly, there is no coffee maker in the rooms, and no coffee available, which would typically be a basic amenity even in budget hotels.
Guest interactions with staff, while not extensively detailed, include one particularly unusual observation at check-out, where an infant's diaper was being changed on the front counter. This highlights a very informal and potentially unprofessional environment at the front desk. The phone to reach the front desk in the rooms has been reported as non-functional, missing its handset, suggesting a lack of basic in-room communication with staff.
The features of rooms at the Inn At Monticello are sparse and functional, focused solely on providing a place to sleep.
The primary "promotional" aspect of the Inn At Monticello is its likely very competitive price point. For travelers with extremely low expectations and a sole focus on affordability for a brief overnight stay, it might serve its purpose. As one guest candidly stated, "Our expectation was low and the price was great. It served the exact purpose we needed it for." This perspective emphasizes that the hotel's value is purely transactional – a cheap bed for a night.
However, it is crucial for potential guests to be fully aware of the significant drawbacks and manage their expectations accordingly. Reviews consistently highlight issues with cleanliness, maintenance, amenities, and the immediate surrounding environment. The discrepancy regarding the "free breakfast" should also be noted.
In summary, if you are searching on "Hotels Near Of Me" specifically for the absolute cheapest available option in Monticello, and are prepared to overlook significant cleanliness issues, a challenging immediate environment, and a complete lack of standard amenities and services, then the Inn At Monticello might fit your very specific needs for a transient overnight stop. However, for anyone expecting even basic levels of comfort, cleanliness, safety, or standard hotel services, it is highly recommended to consider other options.
392 Broadway, Monticello, NY 12701, USA
Get directionsLook- anyone looking to book a stay at a fancy, luxurious hotel is simply not going to book here so it is unfair to rate it with the assumption it will be anything close to that. It is not in the greatest area, it is not overly clean and the rooms aren’t anything to rave about. We booked our stay because we needed a place to sleep for the night. This was perfect. The beds were actually very comfortable. Our expectation was low and the price was great. It served the exact purpose we needed it for. So thank you to the staff. Be fair with your reviews folks.
Aug 13, 2024 · Cee KayeDirty and unmaintained. I've stayed in cheaper places that were taken better care of, had more amenities, and were more professional. -The Inn is located Very close to Sullivan County Jail and right next to a rehabilitation/recovery/drug treatment center. There are a lot of shady characters walking around and/or hanging out in the area. -The BIG Econo Lodge sign is still attached to the side of the building (despite the owner's claim in a response to another person's review that they do not go by that name). I'm guessing they do not want to pay to have it taken down, nor for any reasonable amount of upkeep for that matter. -We were not given the opportunity to "review the room before checking in" despite the owner's claim to multiple past reviews of previous tenants that it is our "obligation to review the room" The man at the front desk asked for the credit card and charged it before telling us the room number or giving us the option to see it. Combine that with the posted no refund policy and you can guess how they stay in business. -The hallways were filthy with lots of cigarette butts, cobwebs, used tissues, and other garbage. I don't think they ever sweep them. -The hot water took about 20 minutes to reach us on the second floor. Turn the water on and wait for it to warm up or take an ice bath. -The sink was either clogged or the drain was mostly closed. The drain stem to open and close it was not connected. Teeth brushing resulted in a 20 minute wait for the water to drain. - No blankets, just thin comforter and sheets. -The sheets and pillow cases had been washed, but they had horrible stains of questionable nature and holes from cigarette burns. Even the curtain for the window had a cigarette burn hole. -The curtain rod was broken on one side making it difficult to fully cover the window from passersby. -The paint on the walls in the bathroom had bubbles from water damage (probably a previous leak from the roof). -The door to the room had visible gaps above and on the side where outside air freely passed into the room affecting the temperature. -The security chain on the door was broken off. -The phone to reach the front desk was missing the handset and was found lying in the drawer of the nightstand looking dejected. -The cable box was not connected to the wall, but it worked once we located the cord. However, there was no remote for the TV, so we had to get up to switch it on and off. -There was no coffee maker in the room. -The first night it smelled like cigar smoke, and the tenants in the room next to us were yelling and arguing from 4 am till about 5 am in the morning. -Room service did not come by until almost 3 pm to ask if we needed service. We are Jewish and it was Saturday which is Shabbat so we had to decline. We would have put up a do not disturb sign, but the room did not have one. -The second night it smelled very heavily like marijuana, but at least there were no loud arguments. -Room service did not come by to inquire if we needed service. Although it would have been welcome if they did because we were out of towels and toiletries and it was no longer Saturday, but hey whatever. -When we booked the room online, it listed a free breakfast. However, there was no breakfast at all. There wasn't even any coffee! The breakfast room was closed off and looked like a big abandoned storage unit with ladders and discarded furniture. -When it was finally time to check out, the woman behind the front desk was changing an infant's poopy diaper on the counter.
May 08, 2025 · John ConverseI never even stayed here. I booked it, and immediately cancelled and the policy stated that the location would handle the refund 24 hours prior. I cancelled it an hour after booking, and they have yet to give me my refund. I’ve been waiting for more than a year. I emailed, called and still waiting.
Nov 06, 2024 · Daniella LondonoPlace felt like a homeless shelter. Kids didn't feel safe. Place was filthy. Was afraid to use the bathroom or even take our shoes off. We didn't dare sleep under the sheets because they were stains and hair all over the bed. Slept on top of the sheets because we were more afraid of what the bed would look like. Was the most uncomfortable 10 hours we've had in any place. The place was filthy and we had already been given a different room because the first room smelled like pot and had large stains all over the sheets. If we had a choice, we would have slept in our car instead.
Jan 11, 2024 · John DoeThe rooms don't actually rate a star... Holes in walls, red jacuzzi that was painted white has no plug for the drain, mattress is soft but the frame is broken, no trash can, front of the AC is busted out, bathtub looks like its had the enamel stripped out of the inside (white tub outside, brown inside with a nasty rubber mat)! Ceiling creeks with every step of the upstairs tenant! The rooms also cost what the average RedRoof Inn cost back home. The only positive thing about it I can say is the clerk and owner are both really nice, friendly ladies! The only business I have been in for the last 2 days that speak English! They in fact are so far the only ones in the Catskills Mountains that have been friendly and welcoming to an out of stater!
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