Inn On The Square, Ascend Hotel Collection ico

Inn On The Square, Ascend Hotel Collection

Hotels Near Of MeSouth CarolinaGreenwood CountyGreenwoodCourt Avenue East

104 Court Ave E, Greenwood, SC 29646, USA

4.0

I travel frequently, and I can confidently say that I’ve never had a worse experience than I did at the Inn on the Square. Years ago, I stayed here for work and found it charming and quiet, so I thought it would be a great choice for a personal trip—especially when I needed to be up at 5 a.m. after already losing an hour to daylight saving time. Unfortunately, this stay was riddled with issues, both minor and major. First, despite booking a room for three people, we were provided only two towels. We spent 20 minutes trying to call the front desk for more, but no one ever answered. My husband eventually had to go down in person just to get a basic request fulfilled. Then came the noise. A loud event in the ballroom went on well past 10 p.m., and at 1 a.m., a rowdy frat party broke out in the room next to ours, lasting until 4 a.m. The guests were shouting both inside the room and in the hallways, making sleep impossible. Once again, we tried calling the front desk, but no one answered. After barely two hours of sleep, we woke up to ice-cold showers. When we finally got through to the main hotel number using my cell phone (since no one still would pick up) we were informed that the hot water had been out since the previous day—something that should have been disclosed at check-in. On top of all that, our room was missing an iron, and when I went to the desk to request one, the one they provided was broken. For the price, this stay was an absolute disappointment. The lack of customer service, noise control, and basic amenities made for a miserable experience. I would strongly advise against staying here.

Michelle Patterson
  • Overview
  • (864) 330-1010
  • innonthesquare.net

Inn On The Square, Ascend Hotel Collection Introduce

For us South Carolinians, there’s something truly special about a place that blends historic charm with modern comfort, especially right in the heart of a vibrant downtown. The Inn On The Square, Ascend Hotel Collection, in Greenwood, SC, offers just that. Part of the Ascend Hotel Collection, this hotel is known for its unique character and commitment to providing a distinctive experience. Situated in a beautifully renovated historic building in Uptown Greenwood, it aims to be more than just a place to sleep; it’s a destination in itself, offering full-service amenities and a taste of local elegance.

However, as with any historic property, experiences can sometimes vary. While one guest wholeheartedly recommends it for its "wonderful location," being "convenient to everything," and "walkable 10/10" for a softball tournament trip, highlighting its "charming, clean and great staff," others have faced challenges. One frequent traveler recounted a "worst experience" with issues like a lack of towels, unresponsive front desk, significant noise from a ballroom event and a "rowdy frat party" lasting until 4 a.m., an unexpected cold shower due to a hot water outage, and missing or broken in-room amenities. These varying accounts underscore the hotel's potential for both excellent and less-than-ideal stays, often hinging on noise levels from events or responsiveness of late-night staff. Despite this, the allure of its "charming" atmosphere, central location, and the helpfulness of staff, as noted by several, remain strong selling points for many considering a visit to Greenwood. The hotel also boasts a complete renovation, opened in October 2015, which aimed to preserve its classic style while offering modern comforts.

Location and Accessibility

The Inn On The Square, Ascend Hotel Collection, boasts an enviable address right in the heart of Uptown Greenwood, SC, at 104 Court Ave E, Greenwood, SC 29646, USA. This central location is a significant advantage for guests, offering immediate and "walkable" access to a plethora of local attractions, dining, and shopping experiences.

Being in Uptown Greenwood means guests are perfectly positioned to explore the city on foot. You can easily stroll to charming boutiques, local eateries, and cultural sites. The hotel is within walking distance of many of Greenwood's highlights, including the Greenwood Community Theatre, The Arts Center, and various unique shops and businesses that line the historic streets. For those attending events or visiting the nearby Lander University, the hotel provides a convenient and comfortable base. While not directly off a major interstate, Greenwood is well-connected by US-25 and SC-72, allowing for relatively easy driving access from other parts of South Carolina, such as Columbia (approximately an hour and a half drive) or Greenville (about an hour's drive). Its setting in a vibrant downtown area means you're immersed in the local flavor, with everything from casual cafes to upscale dining options just steps away. The complimentary self-parking on-site further adds to the convenience for those arriving by car.

Services Offered

The Inn On The Square, Ascend Hotel Collection, prides itself on being a full-service boutique hotel, offering a comprehensive range of amenities and hospitality services to enhance every guest's stay.

  • 24-Hour Front Desk: The hotel provides around-the-clock front desk service, with staff available to assist with check-in, check-out, and guest inquiries, though responsiveness can vary during peak event times. Concierge services are also available.
  • On-Site Dining: The Inn features multiple dining options, including the upscale Cambridge Chophouse and the more casual Fox & Hound Lounge. This means guests can enjoy diverse culinary experiences without leaving the hotel. Limited room service is also available.
  • Event and Meeting Facilities: With over 5,000 square feet of versatile event space, including a ballroom, meeting rooms, and an outdoor patio courtyard, the hotel is well-equipped to host weddings, conferences, and various social gatherings. On-site catering services are also available.
  • Complimentary WiFi: Free high-speed wireless internet access is available throughout the hotel, in both public spaces and guest rooms.
  • Complimentary Self-Parking: Guests benefit from free uncovered self-parking on-site.
  • Business Services: A business center is available, and guest rooms include desks and phones with free local calls.
  • Fitness Center: A 24-hour fitness center is on-site for guests to maintain their workout routines.
  • Guest Rooms Amenities: All 48 well-appointed guest rooms feature premium bedding, pillowtop beds, air conditioning, LCD TVs with cable channels, mini-fridges, microwaves, coffee/tea makers, and designer toiletries. Iron/ironing boards and hair dryers are also provided.
  • Housekeeping: Daily housekeeping services are typically provided to ensure rooms are clean and comfortable.
  • Terrace and Garden: Guests can enjoy outdoor spaces, including a terrace and a garden, providing areas for relaxation.
  • Elevator Access: The hotel has an elevator, ensuring easy access to all floors.
  • Wedding Services: The hotel offers dedicated wedding services, leveraging its elegant venues for ceremonies and receptions.
  • Luggage Storage & Front-Desk Safe: Convenient services for storing belongings securely.

Features / Highlights

The Inn On The Square, Ascend Hotel Collection, offers several distinctive features that make it a compelling choice for travelers seeking a unique and comfortable experience in Greenwood, SC.

  • Historic Boutique Charm: As a completely renovated hotel in a historic building dating back to the early 20th century, the Inn provides a charming and elegant atmosphere that sets it apart from typical chain hotels. It maintains its classic style while offering modern comforts.
  • Prime Uptown Location: Its position directly in Uptown Greenwood means guests enjoy unparalleled "walkable" access to the city's vibrant downtown, including restaurants, shops, and cultural attractions, as repeatedly highlighted by guests.
  • Full-Service Dining On-Site: The presence of both an upscale restaurant (Cambridge Chophouse) and a casual bar/lounge (Fox & Hound Lounge) within the hotel provides exceptional convenience and diverse dining options without having to leave the premises.
  • Comprehensive Event Venues: With significant meeting and event space, including a ballroom and outdoor patio, the hotel is a premier choice for weddings, corporate events, and social gatherings in Greenwood.
  • Attentive Staff: Many guest reviews praise the "great staff" and "helpful staff," with one specifically mentioning staff "offered to feed us even after the kitchen closed!" and a front desk clerk's thoughtful gesture regarding a personal situation, indicating a strong commitment to guest service.
  • Well-Appointed Rooms: Guest rooms are described as "clean," "spacious," and "beautifully decorated," featuring premium bedding, pillowtop beds, and essential amenities like mini-fridges, microwaves, and designer toiletries.
  • Free Parking: The availability of complimentary self-parking is a convenient bonus for travelers.
  • Ascend Hotel Collection Affiliation: As part of Choice Hotels' Ascend Hotel Collection, the Inn is designed to offer a distinct, unique experience that reflects its local community, often found in historic or boutique properties.

Promotions or Special Offers

As part of the Ascend Hotel Collection and the wider Choice Hotels family, the Inn On The Square frequently participates in various promotions and special offers designed to provide value to guests. While specific deals can vary by season and demand, here's what South Carolina locals and other travelers can generally look for:

  • Choice Privileges® Member Rates: Joining the free Choice Privileges loyalty program is one of the most consistent ways to access exclusive member-only discounts, earn points towards free nights, and receive other benefits.
  • Advance Purchase: Booking your stay a certain number of days in advance often qualifies you for a lower rate.
  • AAA/AARP Discounts: Members of AAA or AARP are typically eligible for special discounted rates.
  • Senior & Government/Military Rates: Specific discounts are usually available for guests aged 60 and over, as well as for government employees and military personnel.
  • Seasonal Promotions: Keep an eye out for Choice Hotels' global and regional promotions, which might offer percentage-based discounts, bonus points, or package deals during specific travel periods or for local events.
  • Group Rates: For those traveling with a group for a softball tournament, family reunion, or other event, the hotel can often provide special group rates. Inquire directly with the hotel's sales team.
  • Wedding and Event Packages: Given its extensive event facilities, the Inn often has specialized packages for weddings, banquets, and corporate events that may include room blocks or catering incentives.

To find the most current and specific promotions applicable to your travel dates at the Inn On The Square, it is highly recommended to check the official Choice Hotels website (choicehotels.com/ascend), or the hotel's direct website (innonthesquare.net). You can also contact the hotel directly at the provided phone number to inquire about any ongoing specials or to get the best available rate for your stay.

Contact Information

For direct inquiries, reservations, or any questions regarding your stay or events at the Inn On The Square, Ascend Hotel Collection, you can use the following contact details:

Address: 104 Court Ave E, Greenwood, SC 29646, USA

Phone: (864) 330-1010 or +1 864-330-1010

The front desk is available 24 hours a day to assist guests.

Conclusion: Why This Place Is Suitable for Locals

For us South Carolinians, especially those who appreciate history, charm, and the convenience of a vibrant downtown, the Inn On The Square, Ascend Hotel Collection, in Greenwood is a compelling choice. It’s more than just a place to stay; it offers an experience that resonates with our local pride and preferences.

The biggest draw for locals is undoubtedly its "walkable" location right in "Uptown Greenwood." This means we can enjoy the local shops, diverse restaurants, and community events without needing to drive. Whether it's a date night, a weekend getaway to explore a different part of the state, or attending a local festival, being able to step out and immediately be immersed in Greenwood's charm is a significant advantage. The historic character of the building itself, combined with its modern renovations, provides a unique and elegant backdrop that many of us appreciate.

While some guests have experienced service inconsistencies, particularly regarding noise control and late-night front desk responsiveness, the general sentiment regarding the "great staff" and "attentive staff" suggests a hotel that genuinely aims to please. The on-site dining options, especially the upscale Cambridge Chophouse and the lively Fox & Hound Lounge, offer convenient and quality choices for meals and social gatherings, eliminating the need to leave the hotel for entertainment. For South Carolinians looking for a full-service hotel that offers a touch of historic elegance, convenient access to a charming downtown, and a place to host memorable events, the Inn On The Square stands out as a distinctive and suitable option for both leisure and business in our beautiful state.

Inn On The Square, Ascend Hotel Collection Photos

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Inn On The Square, Ascend Hotel Collection Location & Map

104 Court Ave E, Greenwood, SC 29646, USA

Reviews

I travel frequently, and I can confidently say that I’ve never had a worse experience than I did at the Inn on the Square. Years ago, I stayed here for work and found it charming and quiet, so I thought it would be a great choice for a personal trip—especially when I needed to be up at 5 a.m. after already losing an hour to daylight saving time. Unfortunately, this stay was riddled with issues, both minor and major. First, despite booking a room for three people, we were provided only two towels. We spent 20 minutes trying to call the front desk for more, but no one ever answered. My husband eventually had to go down in person just to get a basic request fulfilled. Then came the noise. A loud event in the ballroom went on well past 10 p.m., and at 1 a.m., a rowdy frat party broke out in the room next to ours, lasting until 4 a.m. The guests were shouting both inside the room and in the hallways, making sleep impossible. Once again, we tried calling the front desk, but no one answered. After barely two hours of sleep, we woke up to ice-cold showers. When we finally got through to the main hotel number using my cell phone (since no one still would pick up) we were informed that the hot water had been out since the previous day—something that should have been disclosed at check-in. On top of all that, our room was missing an iron, and when I went to the desk to request one, the one they provided was broken. For the price, this stay was an absolute disappointment. The lack of customer service, noise control, and basic amenities made for a miserable experience. I would strongly advise against staying here.

Mar 09, 2025 · Michelle Patterson

All around great! Wonderful location, convenient to everything. Walkable 10/10! Went for a softball tournament. Very charming, clean and great staff! Offered to feed us even after the kitchen closed! We let him go home. 🤣 Front desk even had the front of mind to move the ex wife to the other end of the building!🤣 Thank you! Recommended whole heartedly!

Mar 06, 2025 · Casey Allen

My actual stay at Inn on the Square was great, which is why I gave 5 stars for both the Rooms and the Location. However, 2 days after my stay (1 night), I was charged again for the price of the room. When I called to inquire about it, the receptionist was incredibly dismissive and told me that I was charged again because the room was booked for 2 nights. I know (and have the emails to confirm) that I only booked it for 1 night. To my frustration, she kept trying to insist that I booked it for 2 nights. She said that she would call me back. No call from her. I had to call back just for her to say that the manager would call me back. Never got a call from the manager either, just a "no-reply" email with an invoice that shows the new charge will be reversed. Thanks, I guess but it would've been nice to for the manager to actually reach out an apologize for the inconvenience...or tell me when I should expect the money back in my account...or why my card was charged again in the first place...

May 23, 2025 · Schuyler Williams

This is a great hotel in the middle of Greenwood South Carolina. Enjoyed my state tremendously the rooms were comfortable and clean and the on-site restaurant and bar were amazing. The staff went over and above to make my stay enjoyable.

May 16, 2025 · Charles Hawver

My daughter attends Lander University and her birthday was Monday. I went to surprise and needed a place to stay overnight. Inn on the Square came up in my search. So I stayed and M so happy I did. It’s close to everything and is so cute and comfortable. The best hotel I’ve stayed in Greenwood so far. So may be my only choice in the future. The staff is super nice.

Nov 26, 2024 · Veronica M

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