La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein ico

La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein

Hotels Near Of MeTexasBexar CountySan AntonioNortheast SideInterstate 35

12822 I-35, San Antonio, TX 78233, USA

2.0

Alarming and Unsanitary Experience — Not Recommended Unfortunately, our stay was extremely negative and concerning. In the early hours of April 25th, around 3:00 a.m., my family and I began to feel uncomfortable due to multiple bites while we were sleeping. Upon inspecting the bed, we were shocked to discover the presence of insects, which, after researching online, we identified as bedbugs. Faced with this situation, we decided to leave the hotel immediately at around 6:30 a.m. to protect our health. In addition to the bedbug issue, the room was in unacceptable sanitary condition: the floor was sticky, the coffee maker was dirty, the bathroom had a foul odor, and the overall environment was unsanitary. These conditions are not only uncomfortable but pose a serious risk to guests. We hope this review helps other travelers make an informed decision. We will definitely not be returning to this hotel.

Deyhanira Carmona Lara
  • Overview
  • (210) 657-5500
  • www.wyndhamhotels.com

La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein Introduce

Howdy, Texans! When your travels bring you through or to the bustling city of San Antonio, especially along the I-35 corridor in the northeast, finding a place that offers both convenience and value is always a win. Whether you're passing through on a road trip, visiting family or friends, attending an event at nearby military bases, or simply exploring the many attractions our city has to offer, a comfortable and budget-friendly hotel can make all the difference. Today, we're taking a closer look at La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein.

San Antonio is a vast and diverse metropolitan area, with different neighborhoods offering unique appeals. The northeast side, characterized by its accessibility to major interstates and proximity to military installations like Randolph Air Force Base, is a frequent stop for many travelers. La Quinta Inn, a well-known brand under the Wyndham umbrella, generally aims to provide consistent, comfortable stays with essential amenities like complimentary breakfast and a pet-friendly policy. These features can be particularly appealing to a wide range of guests, from families on vacation to business travelers.

In this article, we'll delve into the specifics of what La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein offers. We’ll cover its strategic location and how accessible it is from various points of interest, the array of services it provides, its key features and highlights, and common brand promotions. Crucially, we’ll also incorporate direct and candid feedback from recent customers. This factual and comprehensive overview is designed to help you, our fellow Texans, make a truly informed decision for your next stay in San Antonio.

Location and Accessibility

La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein is strategically located at 12822 I-35, San Antonio, TX 78233, USA. This position directly off Interstate 35 North makes it an exceptionally convenient stop for travelers commuting along this major highway, providing excellent visibility and easy on/off access.

Its designation "at Toepperwein" further clarifies its position in the northeast part of San Antonio, specifically in the Live Oak area. This location offers quick access to several important local landmarks and attractions. Randolph Air Force Base is within a close proximity (approximately 10 miles or 16 km), making it a practical lodging option for military personnel, their families, and visitors to the base. Northeast Methodist Hospital is also nearby, benefiting those visiting for medical reasons.

For leisure, major San Antonio attractions like the historic River Walk and The Alamo in downtown San Antonio are approximately 12-13 miles (around 20-21 km) away, a reasonable drive via I-35. Other attractions like Morgan's Wonderland and Six Flags Fiesta Texas are also accessible, though they require a slightly longer drive. The hotel's position also puts it within reach of shopping centers and dining options along the I-35 corridor and in nearby communities like Live Oak. San Antonio International Airport (SAT) is roughly 10 miles (around 16 km) away, offering a convenient commute for air travelers. The availability of free self-parking is an added convenience for guests traveling with their own vehicles. The area also provides easy access to nearby hiking and biking trails for outdoor enthusiasts.

Services Offered

La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein aims to provide a straightforward and comfortable stay with a focus on core services that appeal to a wide range of travelers.

  • Complimentary Bright Side Breakfast: A key feature of the La Quinta brand, this hotel offers a free daily hot breakfast buffet. Guests have described it as "delightful," providing a convenient and cost-saving start to the day. The breakfast typically includes waffles, hard-boiled eggs, yogurt, fresh fruit, coffee, and more.
  • Free High-Speed Wi-Fi: Complimentary wireless internet access is available throughout the hotel and in guest rooms, allowing guests to stay connected for work or leisure.
  • Seasonal Outdoor Pool: The hotel features a seasonal outdoor swimming pool, providing a refreshing option for relaxation and a break from the Texas heat. It is typically open from May to September.
  • Pet-Friendly Policy: La Quinta is renowned for being pet-friendly. This location allows up to two pets (dogs and cats) weighing up to 75 lbs each, for an additional fee of $25 per night. There is a designated pet relief area on the property. Guests are advised to confirm specific policies and fees directly with the hotel.
  • 24-Hour Front Desk: Ensures that assistance is available at any time for check-in, check-out, or any guest needs. Reviews highlight "excellent service" and "very courteous" staff who are "always willing to help out and go the extra mile."
  • Guest Laundry Facilities: Self-serve laundry facilities are available on-site, a practical amenity for guests on longer stays.
  • Meeting/Conference Space: The hotel offers meeting facilities, including approximately 1500 sq ft of meeting space capable of holding up to 50 people, making it suitable for small business gatherings.
  • Free Self-Parking: Ample complimentary self-parking is available on-site.
  • Vending Machines: Convenient access to snacks and beverages.
  • Daily Housekeeping: Ensures that rooms are serviced regularly. One positive review specifically mentioned their room was "always clean with plenty of towels, soaps, and other essentials."
Features / Highlights

La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein offers several features that, for many travelers, contribute to a positive and convenient stay.

  • Pet-Friendly Accommodation: A significant highlight is its welcoming pet policy, allowing guests to travel with their furry companions. This is a huge convenience for many Texans who view their pets as family. The presence of a designated pet relief area further adds to this appeal.
  • Excellent Customer Service: Despite some negative feedback regarding other aspects, the staff repeatedly receives high praise. Guests note "excellent service," "very courteous" interactions, and a front desk that is "always willing to help out and go the extra mile." This commitment to hospitality is a strong asset.
  • Complimentary Bright Side Breakfast: The free daily breakfast, described as "delightful" with "plenty of options," is a consistent highlight. It adds significant value to the stay, providing a convenient and tasty start to the day without additional cost.
  • Convenient Interstate Access: Located directly off I-35 N, the hotel offers unparalleled ease of access for road travelers, simplifying commutes to various parts of San Antonio and beyond.
  • Proximity to Military Bases and Hospitals: Its close distance to Randolph Air Force Base and Northeast Methodist Hospital makes it particularly suitable for military visitors or those with medical appointments in the area.
  • Basic Room Amenities: Guest rooms typically include flat-screen HDTVs with premium channels, coffee makers, microwaves, refrigerators, hair dryers, and ironing facilities, providing essential comforts for travelers. Pillowtop beds and blackout drapes are also available, aiming for a restful sleep.

However, it is crucial to present a balanced and factual overview by addressing a significant concern raised in recent customer feedback. One review described an "alarming and unsanitary experience," specifically detailing the presence of "bedbugs" and an "unacceptable sanitary condition" in the room, including a sticky floor, dirty coffee maker, and a foul odor in the bathroom. This indicates a serious lapse in cleanliness and pest control that would be a major concern for any traveler. While another review praises cleanliness ("always clean"), this stark contrast suggests inconsistency in housekeeping standards or specific room issues that are critical. This highlights the importance for potential guests to be vigilant upon check-in.

Promotions or Special Offers

As a member of the Wyndham Hotels & Resorts family, La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein participates in the Wyndham Rewards loyalty program, offering various promotions and discounts to its guests. While specific, limited-time offers should always be confirmed directly, here are common types of promotions you can generally expect:

  • Wyndham Rewards Member Discounts: Members of the free Wyndham Rewards program typically receive exclusive, lower rates, along with the ability to earn and redeem points for free nights, gift cards, and other perks.
  • "Summer of Rewards" and Other Bonus Points Promotions: Wyndham Rewards frequently runs promotions where members can earn accelerated points per stay (e.g., earn 15,000 bonus points for 4+ consecutive nights, or up to 12,500 for 2-3 nights during specific periods), helping them reach elite status or free nights faster.
  • Advance Purchase Rates: Booking your stay well in advance can often unlock discounted, non-refundable rates. For instance, AARP members might save 20% by booking 7 days in advance.
  • AAA/AARP Discounts: Special rates are commonly available for members of AAA or AARP, often providing 10-15% off standard rates, with potential upgrades for multi-night stays for AARP members.
  • Military & Government Rates: Discounts are often extended to active military personnel, veterans, and government employees.
  • Senior Discounts: Special pricing may be offered for senior travelers.
  • Seasonal Sales & Flash Deals: Wyndham Hotels often runs system-wide or regional sales during various times of the year, which can include percentage discounts on room rates or packages. For example, a summer sale might offer 10% off 1 night, 15% off 2 nights, and 20% off 3+ nights for Wyndham Rewards members.
  • Flexible Payment Options: Some promotions may include "Flex Pay" options allowing guests to spread the cost of their stay.

To discover the most current and specific promotions available for La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein, it is always best practice to visit the official Wyndham or La Quinta website, or to directly contact the hotel using the provided phone number. This ensures you get the most accurate and up-to-date information on any special offers that could apply to your travel dates.

Contact Information

For reservations, detailed inquiries about amenities, or any other assistance regarding your stay at La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein, please use the following contact details:

Address: 12822 I-35, San Antonio, TX 78233, USA

Phone: (210) 657-5500

Mobile Phone: +1 210-657-5500

You can also find more information and book your stay directly through the official Wyndham or La Quinta website by searching for the hotel name.

Conclusion: Why this place is suitable for locals

For Texans planning a visit to San Antonio, particularly those traveling along the I-35 corridor or needing convenient access to the northeast side of the city, La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein presents a mixed, yet potentially suitable, option. Its suitability for locals hinges on balancing its strong advantages against significant concerns raised by some guests.

On the positive side, the hotel's location is a definite asset. Its direct access to I-35 North makes it an excellent choice for those on a road trip or needing quick routes to places like Randolph Air Force Base, Northeast Methodist Hospital, or even downtown San Antonio. The complimentary Bright Side Breakfast, consistently praised as "delightful," offers a convenient and money-saving start to the day, which is a big plus for any traveler. Furthermore, the hotel's pet-friendly policy is a huge draw for many Texans who travel with their furry companions, providing a welcoming environment for the whole family. The staff's "excellent service" and "courteous" demeanor, going "the extra mile," also stand out as a strong positive, reflecting genuine Texas hospitality.

However, it is paramount for locals to acknowledge the "alarming and unsanitary experience" reported by one guest, including the presence of bedbugs and general uncleanliness. While another review praises cleanliness, this disparity is a critical point of concern that prospective guests should be aware of. It suggests that while the service and some amenities are commendable, there might be inconsistencies in property maintenance and pest control that could significantly impact a stay.

In conclusion, for Texans who prioritize an accessible location, a free hot breakfast, and a pet-friendly environment with friendly staff, La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein could be considered. However, given the serious cleanliness concerns, it would be wise to inspect the room carefully upon arrival and be prepared to address any issues with the front desk immediately. By being informed and proactive, locals can potentially enjoy the benefits this hotel offers while mitigating potential downsides.

La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein Photos

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La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein 5
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein 5
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein 5
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein 5
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein 5
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein 5

La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein Location & Map

12822 I-35, San Antonio, TX 78233, USA

Reviews

Alarming and Unsanitary Experience — Not Recommended Unfortunately, our stay was extremely negative and concerning. In the early hours of April 25th, around 3:00 a.m., my family and I began to feel uncomfortable due to multiple bites while we were sleeping. Upon inspecting the bed, we were shocked to discover the presence of insects, which, after researching online, we identified as bedbugs. Faced with this situation, we decided to leave the hotel immediately at around 6:30 a.m. to protect our health. In addition to the bedbug issue, the room was in unacceptable sanitary condition: the floor was sticky, the coffee maker was dirty, the bathroom had a foul odor, and the overall environment was unsanitary. These conditions are not only uncomfortable but pose a serious risk to guests. We hope this review helps other travelers make an informed decision. We will definitely not be returning to this hotel.

Apr 30, 2025 · Deyhanira Carmona Lara

Excellent price. Excellent service. Very courteous. The front desk was always willing to help out and go the extra mile. My room was always clean with plenty of towels, soaps, and other essentials. Breakfast was delightful. I enjoyed my stay here as I’m sure you will too! When I comeback into town for business I will definitely be booking my stay with these great folks here. WHAT ARE YOU WAITING FOR? GO MAKE YOUR RESERVATION NOW and see for yourself

Mar 25, 2025 · Adrien Anderson

The price was low and no deposit was a plus, I hate it when hotels take security deposits that take 3-4 days to return to my card, so no deposit was a plus their dog policy is reasonable and they are very polite keeping to themselves yet willing to help you if necessary. It's not the MGM Grand or even the Hilton but it's not bad if you're just traveling through town and need a warm bed to sleep in. I give it 3 stars.

Jun 13, 2025 · Robert Delossantos

I should never have come here. The shower barely has anything remotely related to water pressure. The shower curtain looks like it's made from the cheapest bed sheet. The fridge doesn't work at all. The room phone doesn't work at all. I made a complaint to the hotel MGR that someone enteredy room and stole my property. He said he would check the security cameras and return my call. I left for the day and returned at night. I found again that someone had entered my room again but they left dirty nasty sheets on the 2nd bed that I was not using. I made another complaint and the mgrs response was he was going to call the police and evict me from the room. I immediately called the customer service number and filed a complaint. The team there called the manager and instructed him not to retaliate against me. I will never ever stay here again.

Jun 18, 2025 · Syris Rodello

The room smelled musty. They provided an iron, but no ironing board. The juice Machine had no juice. They ran out of creamer for the coffee. We asked the front desk for more and we were told that they ran out. Mind you, this was at 7:30 am! They don’t accommodate for diabetics. No artificial sweeteners were offered. We asked for some as well and we told that they didn’t have any.

May 18, 2025 · Bernice Hernandez

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