La Quinta Inn by Wyndham San Antonio Lackland ico

La Quinta Inn by Wyndham San Antonio Lackland

Hotels Near Of MeTexasBexar CountySan AntonioSouth SideMilitary Drive West

6511 Military Dr W, San Antonio, TX 78227, USA

3.0

⚠️ Health Hazard – Filthy, Infested, and Unfit for Families ⚠️ This was hands-down the worst hotel experience I’ve ever had. I was traveling with two young kids and arrived late at night, so canceling or switching hotels wasn’t an option. What made it worse is that this was the second room I was given — the first one was somehow even worse. According to the front desk, this second room was the “inspector room,” which is especially concerning given what I experienced. Here’s what I encountered: 1. The room was filthy — nothing looked clean or properly maintained. 2. The toilet was dirty — clearly hadn’t been cleaned before our arrival. 3. Roaches and bugs — I saw insects crawling around and even mosquitoes flying inside. 4. Towels were moldy and smelled bad — they felt sticky and unpleasant to use. 5. Floors were filthy — sticky, stained, and clearly hadn’t been mopped in ages. 6. No microwave, which is standard even in budget motels. 7. No hairdryer, no iron, and no hangers — not even the bare essentials were provided. 8. The refrigerator was unplugged, and when I opened it, it released a horrible, rotten smell that made me gag. I didn’t just get an unlucky room — this seems to be how the property is maintained. And if the room I was moved to was truly meant for inspections, as the front desk said, it’s alarming that this location is still allowed to operate under the La Quinta/Wyndham brand. What’s even more upsetting is that my 8-year-old, who was completely fine before the trip, fell severely ill just one night into our stay — vomiting yellow bile, shivering, and later recorded a dangerously high 104.9°F ear temperature at urgent care. She was diagnosed with a viral fever. While I can’t definitively say the hotel caused it, the unsanitary conditions absolutely raise serious concerns. I had no choice but to cancel our SeaWorld plans and return home early — heartbroken, with the entire trip and expenses wasted. This property is not safe for families, and it should not be trusted based on the misleading reviews online. Anyone who left more than one star either got extremely lucky or is leaving a fake or biased review. If there’s any hotel inspection authority or health department reading this, I strongly urge you to visit this location. It’s not just run-down — it is a potential health hazard, and it has no business housing guests in its current condition.

Kader
  • Overview
  • (210) 674-3200
  • www.wyndhamhotels.com

La Quinta Inn by Wyndham San Antonio Lackland Introduce

For Texans planning a trip to San Antonio, whether for military graduations, family visits, or exploring the vibrant city, finding a suitable place to stay is a top priority. The La Quinta Inn by Wyndham San Antonio Lackland often appears as an option due to its brand recognition and location. This article aims to provide a factual and comprehensive overview of this hotel, drawing from publicly available information and recent guest experiences, to help you make an informed decision for your travels.

It's important to approach hotel selections with a clear understanding of what to expect. While hotel brands typically maintain certain standards, individual property conditions can vary. For the La Quinta Inn by Wyndham San Antonio Lackland, guest feedback presents a mixed picture, highlighting both its intended amenities and significant concerns raised by some travelers. We'll delve into the details to give you a clearer perspective on what this hotel might offer for your next stay in the Alamo City.

Location and Accessibility

The La Quinta Inn by Wyndham San Antonio Lackland is conveniently located at 6511 Military Dr W, San Antonio, TX 78227, USA. This address places it strategically in West San Antonio, offering particularly easy access for those visiting or affiliated with Lackland Air Force Base. Military Drive West (also known as SW Military Drive) is a significant thoroughfare, making the hotel quite accessible by car.

The hotel's location is especially beneficial for:

  • Lackland Air Force Base Visitors: Being "adjacent to the Lackland Air Force Base gates" and just minutes from the Lackland Air Force Base Visitor Center, it's a primary choice for military families attending basic training graduations, visiting active-duty personnel, or conducting official business on base.
  • SeaWorld San Antonio: The hotel is roughly a 15-20 minute drive from SeaWorld San Antonio, a major family attraction.
  • Downtown San Antonio: While not immediately in the downtown core, the hotel's location off a major loop (SW Loop 410 is nearby, though the address is on Military Drive) provides relatively straightforward access to popular downtown attractions like the River Walk, The Alamo, and Historic Market Square, typically within a 15-25 minute drive depending on traffic.
  • Transportation: Its proximity to major roads ensures relatively easy driving to and from San Antonio International Airport (SAT), usually around a 20-25 minute drive.
  • Local Amenities: The surrounding area likely offers a variety of dining options and convenience stores, catering to immediate guest needs.

The location makes it a practical choice for those with specific destinations on the west side of San Antonio, offering a balance between accessibility to key attractions and a setting removed from the busiest city center.

Services Offered

Based on general brand standards for La Quinta Inn by Wyndham and information available through various booking platforms, the La Quinta Inn by Wyndham San Antonio Lackland typically advertises a range of services and amenities designed to enhance guest comfort. However, it is crucial to note that guest reviews, as provided, indicate that the actual availability and quality of these services can sometimes be a point of concern.

Advertised services generally include:

  • Complimentary Bright Side Breakfast®: Usually includes hot items like waffles and eggs, along with cereal, fresh fruit, coffee, and juice.
  • Free Wi-Fi: High-speed internet access is typically offered throughout the property.
  • Outdoor Pools: The hotel is listed as having two outdoor pools.
  • Fitness Center: An on-site gym for guest use.
  • Pet-Friendly Rooms: La Quinta is generally known for its pet-friendly policy.
  • In-Room Amenities: These commonly include a coffee maker, flat-screen HDTV, and ironing amenities. Official listings also mention a microwave and refrigerator in every room, though a recent review contradicts the microwave availability.
  • 24-Hour Front Desk: For assistance around the clock.
  • Guest Laundry Facilities: Self-serve laundry options are typically available.
  • Free Parking: Ample parking for cars, and often for RVs/buses/trucks.
  • Non-Smoking Rooms: The hotel is generally advertised as 100% smoke-free.

It is highly recommended for potential guests to verify the availability and condition of specific amenities directly with the hotel, especially those crucial to their stay, given the varied guest feedback regarding certain in-room provisions like microwaves and hairdryers.

Features / Highlights

The customer reviews paint a vivid and concerning picture regarding the state of the La Quinta Inn by Wyndham San Antonio Lackland. While the hotel intends to offer certain features, the actual guest experience varies significantly.

Advertised/Intended Highlights:

  • Proximity to Lackland AFB: This remains its strongest, undisputed selling point for a specific demographic.
  • Brand Affiliation: Being a La Quinta by Wyndham suggests a certain level of expected quality and amenities for many travelers.
  • Complimentary Breakfast: A key amenity for many budget-conscious travelers.
  • Pet-Friendly Policy: A valuable feature for those traveling with animals.

Reported Guest Experience (Significant Concerns):

  • Cleanliness Issues: Multiple reviews vehemently describe the rooms as "filthy," with "dirty" toilets, "sticky" and "stained" floors, and "moldy" towels. This is a recurring and severe concern.
  • Pest Infestations: Reports of "roaches and bugs," including mosquitoes, indicate a significant problem that poses health and comfort risks.
  • Lack of Basic Amenities: Contrary to typical hotel standards and even some official listings, guests reported no microwave, hairdryer, iron, or hangers in their rooms. A non-functional or foul-smelling refrigerator was also cited.
  • Poor Maintenance and Disrepair: The "outside of the building is in disrepair," with "black mold" and "holes in wall" noted inside rooms. The elevator was described as "barely functioning."
  • Health Concerns: One review directly links the unsanitary conditions to a child falling "severely ill," raising serious health hazard alarms.
  • Misleading Representations: Guests feel that online photos and implied standards are misleading, given the actual condition of the property.

It is clear from the recent reviews that while the location is a draw, the condition and cleanliness of the property are significant and critical issues impacting the guest experience.

Promotions or Special Offers

As a part of the Wyndham Hotels & Resorts family, the La Quinta Inn by Wyndham San Antonio Lackland would typically participate in the brand's loyalty program and general promotions. While specific property-level promotions would need to be confirmed directly with the hotel, standard Wyndham offers often include:

  • Wyndham Rewards: Guests can earn and redeem points for stays, often including member-exclusive rates.
  • "The Summer of Rewards": Wyndham often runs seasonal promotions allowing members to earn bonus points or free nights.
  • Seasonal Sales: General discounts for booking during specific periods or for particular travel dates.
  • AAA/AARP Discounts: Special rates for members of these organizations.
  • Military and Government Rates: Given its proximity to Lackland AFB, it's highly probable they offer specific rates for military personnel and government employees.
  • Long-Term Stay Discounts: Potentially available for guests needing extended accommodation.

However, based on the severe issues raised in recent guest feedback, potential promotions would need to be weighed against the reported conditions of the property. Travelers prioritizing cost savings should carefully consider if the discounted rate adequately compensates for the potential challenges described by other guests. It is always advisable to contact the hotel directly to inquire about current promotions and, if possible, clarify the current condition of the rooms.

Contact Information

For direct inquiries, reservations, or to verify any information about the La Quinta Inn by Wyndham San Antonio Lackland, you can reach them using the following contact details:

Address: 6511 Military Dr W, San Antonio, TX 78227, USA

Phone: (210) 674-3200

Mobile Phone: +1 210-674-3200

It is strongly recommended that anyone considering a stay here call ahead to discuss their concerns regarding cleanliness and amenities, and perhaps even ask for current photos or a virtual tour if available.

Conclusion: Why this place is suitable for locals

For Texans, the choice of where to stay in San Antonio often comes down to convenience, value, and reliability. While the La Quinta Inn by Wyndham San Antonio Lackland offers an undeniably strategic location, particularly for those connected to Lackland Air Force Base, the suitability of this hotel for locals requires careful consideration based on the overwhelmingly negative recent reviews.

Historically, a La Quinta Inn near a military base would be a straightforward choice for Texas families attending graduations or visiting loved ones. The ease of access to the base is a significant draw, minimizing travel time and stress during potentially emotional visits. For locals seeking a budget-friendly option for a short "staycation" or temporary housing due to home issues, a well-maintained La Quinta could fit the bill.

However, the severe and consistent complaints regarding cleanliness, pest infestations, lack of basic amenities, and general disrepair, as detailed in the provided customer feedback, present a serious concern. The health implications mentioned by one family, though not definitively linked, raise a red flag that no local family would want to encounter.

While the convenience to Lackland AFB remains, Texans value a comfortable, clean, and safe environment, especially when traveling with children. The reviews suggest that this particular property, at least recently, may not meet fundamental expectations for hygiene and maintenance, regardless of the brand name or location. Therefore, while its proximity to the base is a factor, locals would be well-advised to thoroughly research recent, independent reviews and perhaps consider other lodging options in the vicinity that demonstrate a consistent commitment to guest safety and satisfaction, even if it means a slightly longer drive to Lackland. The comfort and well-being of family and oneself should always be the priority.

La Quinta Inn by Wyndham San Antonio Lackland Photos

La Quinta Inn by Wyndham San Antonio Lackland 5
La Quinta Inn by Wyndham San Antonio Lackland 5
La Quinta Inn by Wyndham San Antonio Lackland 5
La Quinta Inn by Wyndham San Antonio Lackland 5
La Quinta Inn by Wyndham San Antonio Lackland 5
La Quinta Inn by Wyndham San Antonio Lackland 5
La Quinta Inn by Wyndham San Antonio Lackland 5
La Quinta Inn by Wyndham San Antonio Lackland 5
La Quinta Inn by Wyndham San Antonio Lackland 5
La Quinta Inn by Wyndham San Antonio Lackland 5

La Quinta Inn by Wyndham San Antonio Lackland Location & Map

6511 Military Dr W, San Antonio, TX 78227, USA

Reviews

⚠️ Health Hazard – Filthy, Infested, and Unfit for Families ⚠️ This was hands-down the worst hotel experience I’ve ever had. I was traveling with two young kids and arrived late at night, so canceling or switching hotels wasn’t an option. What made it worse is that this was the second room I was given — the first one was somehow even worse. According to the front desk, this second room was the “inspector room,” which is especially concerning given what I experienced. Here’s what I encountered: 1. The room was filthy — nothing looked clean or properly maintained. 2. The toilet was dirty — clearly hadn’t been cleaned before our arrival. 3. Roaches and bugs — I saw insects crawling around and even mosquitoes flying inside. 4. Towels were moldy and smelled bad — they felt sticky and unpleasant to use. 5. Floors were filthy — sticky, stained, and clearly hadn’t been mopped in ages. 6. No microwave, which is standard even in budget motels. 7. No hairdryer, no iron, and no hangers — not even the bare essentials were provided. 8. The refrigerator was unplugged, and when I opened it, it released a horrible, rotten smell that made me gag. I didn’t just get an unlucky room — this seems to be how the property is maintained. And if the room I was moved to was truly meant for inspections, as the front desk said, it’s alarming that this location is still allowed to operate under the La Quinta/Wyndham brand. What’s even more upsetting is that my 8-year-old, who was completely fine before the trip, fell severely ill just one night into our stay — vomiting yellow bile, shivering, and later recorded a dangerously high 104.9°F ear temperature at urgent care. She was diagnosed with a viral fever. While I can’t definitively say the hotel caused it, the unsanitary conditions absolutely raise serious concerns. I had no choice but to cancel our SeaWorld plans and return home early — heartbroken, with the entire trip and expenses wasted. This property is not safe for families, and it should not be trusted based on the misleading reviews online. Anyone who left more than one star either got extremely lucky or is leaving a fake or biased review. If there’s any hotel inspection authority or health department reading this, I strongly urge you to visit this location. It’s not just run-down — it is a potential health hazard, and it has no business housing guests in its current condition.

May 26, 2025 · Kader

While it was not the the most expensive place to stay I would have expected more. It was also not the cheapest but it was utterly disgusting and run down. The pool water was so cloudy you couldn’t have paid me to get in to. The outside of the building is in disrepair, but the lobby looked decent so I figured it could t be that bad but the entire room was so run down and gross. There was black mold, holes in wall and dirty. The ONLY thing is ha sgoing for it is it is close to the base but there are so many hotel/motels that are close and probably won’t make you wonder if you need to burn all the belongings you took into the room.

Jun 06, 2025 · Robin Fournier

Came here for the first time. You get what you pay for. My wife and I were in town for an event and just needed a place to stay for a night. We weren’t here for the amenities or the free breakfast or even just to hang out. We weren’t even in our hotel room until we had to shower and sleep. This is one of the smallest hotel rooms that I’ve encountered here in TX. The closet was bigger than the shower itself. If you’re 6ft or taller and med-heavier built, good luck using the toilet and showering because it’s tight. The main room area had a nice king bed and bathroom sink and lights looked new, but that’s about it. There were signs of damages to their bathroom walls and areas that need repainting. Outdoor lights were flickering, no elevators, outside looks dirty, Overall, cheap and convenient if you’re looking to stay a night, anymore than that, I’d look somewhere else. Roadway to this building was bumpy and it was shady at night. Lots of homeless people living under the bridge just outside us so I was pretty worried about my car. The staff are friendly.

Apr 27, 2025 · K. T.

Not great! Had to be let in our room as our key card did not work more than once. The mini fridge went out and we couldn't keep cold drinks or leftovers. The pool and the pool area was dirty. The water needed to be cleaned. The breakfast area was always dirty. Nobody cleaned off tables as guest left and you had to eat at a dirty table or go back to your room.

Jun 13, 2025 · Nikki Canada

Horrifying. There is a 'homeless highway' (cement canal used for transit by homeless) right next to the hotel with no fence/protection. There were moldy beans in the bathroom sink drain. Cockroaches as well. The scariest/most dangerous thing, however, was the hole drilled in the window that allows the latch to be pushed open from outside. I showed this to management and they didn't care/did nothing. They offered to call the police if someone broke in... just insane. The room where the hole exists as of May/June 2025 is #119 (see pic). The only thing that this place has going for it is its proximity to Lackland. Otherwise, it should be demolished or placed under new management. I booked this because I've had very good experiences & value for the price at La Quinta. This is a glaring exception.

Jun 02, 2025 · Robert Wiggs

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