La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria ico

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

Hotels Near Of MeGeorgiaCobb CountyAtlantaCumberlandPaces Ferry Road Southeast

2415 Paces Ferry Rd SE, Atlanta, GA 30339, USA

3.0

We had a terrible experience. First, there was no air conditioning in the lobby and hallways. Second, there was terrible service. This is a pet friendly hotel. While we took our son to the aquarium I got a call that my neighbors heard my dog bark and that we had to return to the hotel immediately. We were told that if there were any other complaints we would have to pay for their room. So if they made up any complaint we would be charge. Including if they complained my baby was crying. We decided to leave early. We made our reservations through booking, and upon checking out Tony refused to check us out and give us confirmation that we checked so that we couldn’t request a refund. Also, not only did we leave early, but also we got told we might have a late check out fee for leaving so late (4:15 PM) even though it was a day early. Tony was very unprofessional. He was very dismissive. Also, it is just a dirty hotel. We had a dirty socks in our room when we arrived. There is also glass and razors in the parking lot. As a side note the breakfast is terrible. There were no eggs or sausage. No juice. No fresh fruit. The waffles tasted like feet. We do not recommend this hotel to anyone.

Morganne Manuel
  • Overview
  • (770) 421-5658
  • www.wyndhamhotels.com

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria Introduce

For local users searching for "Hotels Near Of Me" in the vibrant Atlanta metropolitan area, particularly near the Cobb Galleria and Truist Park, La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria presents itself as a conveniently located option. Situated at 2415 Paces Ferry Rd SE, Atlanta, GA 30339, USA, this hotel aims to provide a comfortable and accessible stay for various travelers. You can reach them at (770) 421-5658 or +1 770-421-5658.

Operating within the "Hotels Near Of Me" platform category, this establishment emphasizes its readiness to serve guests seeking immediate lodging solutions in its vicinity. This category focuses on offering services and goods for sale that are geographically convenient, making La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria a prominent choice for those looking for a hotel in the Cobb Galleria and Ballpark area.

Let's explore the environment, services, features, and promotional information associated with this hotel:

Environment and Location:

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria boasts a highly strategic location. It is positioned just off the junction of Interstate 285 and Interstate 75, offering excellent connectivity for guests traveling by car. This prime spot allows for quick access to various parts of the city. Specifically, the hotel is minutes away from Truist Park, the home of the Atlanta Braves, and The Battery Atlanta, a bustling entertainment and dining complex. The Cobb Galleria Centre and Cumberland Mall are also within a short drive (approximately 5 minutes), making it convenient for convention-goers, shoppers, and those attending events. Other notable nearby attractions include Six Flags Over Georgia (a few minutes' drive), Cobb Energy Performing Arts Center, and Dobbins Air Force Base. For daily needs, guests have noted the presence of Panera Bread right next door, along with other restaurants and shopping options in the vicinity. While some guests have praised its location for easy access to the city (being able to get anywhere in about 30 minutes outside of true rush hour), one particular customer review highlighted a concerning aspect of the immediate environment, mentioning the presence of "glass and razors in the parking lot," suggesting a potential need for more diligent property maintenance in external areas.

Services and Amenities:

As a La Quinta Inn & Suites property, the hotel aims to offer a range of amenities designed to enhance the guest experience:

  • Accommodation: The hotel features 140 air-conditioned rooms, including suites, spread across 7 floors. Each room typically comes with a flat-screen HDTV with premium channels, free wired and wireless internet access, a microwave, refrigerator, coffee maker, and an iron/ironing board. Beds feature premium bedding, and both firm and soft pillows are generally provided. Bathrooms are equipped with a shower/tub combination and complimentary toiletries. Some rooms may include a laptop-friendly workspace. The hotel offers non-smoking rooms and accessible room options.
  • Complimentary Breakfast: La Quinta's signature "Bright Side Breakfast" is offered free of charge daily. This typically includes a hot continental breakfast with options such as fresh fruit, muffins, pastries, hot cereal, and coffee. However, a specific customer review explicitly stated that their breakfast experience was "terrible," with "no eggs or sausage. No juice. No fresh fruit. The waffles tasted like feet." This indicates that the quality and variety of the breakfast offering can be inconsistent or vary significantly from the brand's standard expectation, which is an important point for prospective guests.
  • Connectivity: Free Wi-Fi is available throughout the hotel, in both rooms and public areas, ensuring guests can stay connected for business or leisure.
  • Recreational Facilities: The hotel features a seasonal outdoor pool, which provides a refreshing option for relaxation, especially during warmer months. There is also a 24-hour fitness center for guests to maintain their workout routines. Some sources also mention a hot tub in the pool area.
  • Pet-Friendly Policy: La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria is a pet-friendly hotel, allowing guests to bring their dogs or cats. While specific fees may apply (typically around $25 per pet, per night, with a maximum of two pets and weight limits, though it's always best to confirm directly), this is a significant advantage for travelers with pets. However, one review highlighted a negative experience with the hotel's pet policy, where a guest was reportedly called about their dog barking and threatened with charges for other guests' rooms, implying a potentially strict or challenging enforcement of the policy that could lead to unexpected costs or early departures.
  • Parking: Free self-parking is available on-site, including free extended parking and RV/bus/truck parking, which is a valuable amenity for guests traveling by vehicle, particularly for those attending events at Truist Park or the Galleria.
  • Guest Services: The hotel provides a 24-hour front desk, multilingual staff, luggage storage, and a snack bar/deli for convenience. A business center with printing services and a meeting room (650 sq ft) are also available, catering to business travelers. Dry cleaning and laundry facilities are offered for guest use.
  • Security: The property often employs security measures such as electronic key/lock systems and may have staff present during late hours.

Features and Considerations:

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria is generally categorized as a 3-star property, aiming to provide a balance of comfort and value. Its key features include its strategic location, pet-friendly policy, and standard amenities like free breakfast and Wi-Fi.

However, it is imperative to address the significantly mixed customer reviews, which present a stark contrast in guest experiences. One review describes a "terrible experience," highlighting a lack of air conditioning in the lobby and hallways, "terrible service," a dirty room with a dirty sock upon arrival, and glass and razors in the parking lot. This review also points to an unprofessional front desk staff member ("Tony") who allegedly refused to provide check-out confirmation for a refund and threatened late check-out fees despite an early departure. Furthermore, the review specifically mentions that the lobby and hallways had no air conditioning and that there was "terrible service." This contrasts sharply with another customer's experience, who described the hotel as "amazing," praising the "immaculate" room, "off the chain, comfortable, clean" bedding (specifically mentioning "clean sheets and towels"), and the "nicely manicured" property, including a clean pool area. This guest also specifically commended "Tony at the front desk" as "so awesome," "attentive," "personable," and "genuine," directly contradicting the negative portrayal of the same individual. These conflicting accounts, particularly concerning the same staff member and critical aspects like cleanliness and comfort (e.g., A/C functionality), suggest a high degree of variability in guest experiences. Overall review aggregations typically show average ratings (e.g., 7.4/10 on Hotels.com, 4.1/5 on Skyscanner), with cleanliness and property conditions often rating lower than staff and location. For example, Hotels.com rates property conditions & facilities at 6.6/10 and cleanliness at 7.4/10, while staff & service is 8.2/10 and location 8.9/10. This indicates that while the location and staff responsiveness can be strong points, the consistency of property upkeep and amenity function might be areas where guests face challenges. Guests should be prepared for potential inconsistencies in their experience, especially regarding cleanliness and specific aspects of customer service.

Promotional Information:

As part of the Wyndham Hotels & Resorts family, La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria participates in the Wyndham Rewards loyalty program. This allows guests to earn points on their stays that can be redeemed for free nights, gift cards, and other travel benefits. Common promotions include:

  • Wyndham Rewards Member Rates: Exclusive discounted rates for members booking directly through Wyndham's official channels.
  • Seasonal Sales and Deals: Wyndham frequently offers promotions tied to holidays or specific travel periods, such as discounts for booking in advance or staying for multiple nights. These sales are often advertised on their website and through email newsletters.
  • AAA/AARP Discounts: Special rates are often available for AAA and AARP members, providing savings on published rates.
  • Military and Government Rates: Discounts for active and retired military personnel and government employees are typically offered.
  • "Stay Longer, Save More" Offers: While a standard hotel, longer stays might be eligible for reduced nightly rates, encouraging extended visits.
  • Flexible Booking Options: Many Wyndham properties offer flexible cancellation policies for peace of mind, allowing guests to modify or cancel their reservations without penalty within a specified timeframe.
  • "Kids Stay Free" Policy: Children typically stay free when sharing existing bedding with an adult, making family travel more affordable.
  • Package Deals: Sometimes, the hotel may offer packages that include local attraction tickets or dining credits, enhancing the overall value of the stay.

To ensure the most accurate and up-to-date promotional information, it is always advisable to visit the official Wyndham or La Quinta website or contact the hotel directly at (770) 421-5658 or +1 770-421-5658. Given the varied customer reviews, it is strongly recommended that potential guests factor in these experiences when making their booking decision and, if possible, confirm specific amenities and conditions (such as the functionality of air conditioning in common areas and the precise nature of the breakfast offerings) directly with the hotel upon reservation or arrival to ensure their expectations align with what the hotel can provide.

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria Photos

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria 5
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria 5
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria 5
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria 5
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria 5
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria 5
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria 5
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria 5
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria 5
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria 5

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria Location

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

2415 Paces Ferry Rd SE, Atlanta, GA 30339, USA

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Reviews

We had a terrible experience. First, there was no air conditioning in the lobby and hallways. Second, there was terrible service. This is a pet friendly hotel. While we took our son to the aquarium I got a call that my neighbors heard my dog bark and that we had to return to the hotel immediately. We were told that if there were any other complaints we would have to pay for their room. So if they made up any complaint we would be charge. Including if they complained my baby was crying. We decided to leave early. We made our reservations through booking, and upon checking out Tony refused to check us out and give us confirmation that we checked so that we couldn’t request a refund. Also, not only did we leave early, but also we got told we might have a late check out fee for leaving so late (4:15 PM) even though it was a day early. Tony was very unprofessional. He was very dismissive. Also, it is just a dirty hotel. We had a dirty socks in our room when we arrived. There is also glass and razors in the parking lot. As a side note the breakfast is terrible. There were no eggs or sausage. No juice. No fresh fruit. The waffles tasted like feet. We do not recommend this hotel to anyone.

May 18, 2025 · Morganne Manuel

This hotel is amazing. It’s a great location you have 285 and 75 right there. As long as it’s not true rush-hour, you can get anywhere in the city from this area in 30 minutes . Tony at the front desk was so awesome. He was attentive he was personable. He was genuine. I really enjoyed him. The room was immaculate. The bedding was off the chain, comfortable clean, clean sheets and towels. The property is manicured so nicely, the pool area was clean.. I missed breakfast so I just scooted On over to Panera, which is right next-door and got a fantastic breakfast. I actually wanted to stay a second night because that bad was so comfortable. The pillows are amazing. I just loved it..

May 10, 2025 · Elizabeth Hare

Disappointing Stay – Would Not Recommend Our experience at this hotel was far from pleasant. We checked in around 2 AM, completely exhausted, only to be met with an unhelpful and arrogant receptionist who provided vague and dismissive responses. This was not the welcome we expected after a long journey. The issues didn’t stop there. The elevator was wobbling so much that we genuinely feared getting stuck, but with our room on the 6th floor, we had no choice but to use it. Upon reaching our room, we found that the door handle was broken, and the window had been left open, allowing bees to enter the room. The bathroom was another major disappointment—it had a terrible smell, and even the towels had an unpleasant odor. To top it all off, the breakfast was just as bad, with the scrambled eggs being particularly unappetizing. Overall, this was a horrible experience, and I would not recommend this hotel to anyone. There are definitely better options out there for the price they charge.

Apr 03, 2025 · Anil kumar

The room was decent. The bed was comfortable for me. The bathroom was ready for a remodel. The fixtures worked properly (tub drained, plenty of hot water, etc.) The shower head was dated, but it did spray. Management was not good. Main person at desk was more concerned about being right than listening to me. Definitely lack of customer service training. I was surprised to find out that the key card system was totally outdated. Basically only worked right after programmed. Like most people I was here for baseball games. Seems the check-in at the ball park wipes key card memory. Company management should have been on top of that problem. I chose to stay an extra night. The system would not give me the extra night until after I checked out on my original last day!?! Again the desk manager was not very helpful and showed an attitude. When I am paying for all this I expect better service!

May 13, 2025 · OldPopcorn36

Pre-planned stopover on a long-distance trip. There was a discrepancy with the confirmed booking, which was handled with grace. I truly appreciated the handling of the matter, especially given that we arrived late at night. Pleasant experience at this establishment. Pet friendly, centrally located between the major highways and food selections. The grounds were nicely kept, and the property is quite large, so the pictures may not do it justice. Ample parking, comfortable bedding, clean, spacious, efficient rooms, and personable exchanges with front desk staff checking in/out, as well as housekeeping. The only disappointment to this stay was the light water pressure in the shower. Otherwise, overall great choice.

Mar 21, 2025 · Trae Alécia

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