Hampton Inn Atlanta NW Cumberland

Hotels Near Of Me Georgia Cobb County Atlanta Cumberland Cumberland Parkway Southeast

2775 Cumberland Pkwy SE, Atlanta, GA 30339, USA

3.0

The room was clean and comfortable, and I didn’t have any major complaints. It’s a decent, above-basic hotel—nothing fancy, but it gets the job done. My only real issue was that the hot water wasn’t hot, which was a bit disappointing ( I like to was h my hands in warm water) Overall, it’s a solid option if you just need a clean place to stay without too many frills.

Sophia H.R.

Overview

(770) 333-6006
www.hilton.com

Hampton Inn Atlanta NW Cumberland Introduce

Hampton Inn Atlanta NW Cumberland, located at 2775 Cumberland Pkwy SE, Atlanta, GA 30339, USA, positions itself as a reliable and accessible choice within the "Hotels Near Of Me" category for visitors to Atlanta. As a member of the well-regarded Hampton by Hilton brand, this hotel emphasizes comfort, convenience, and value for both business and leisure travelers exploring the vibrant northwest Atlanta area.

Environment and Location:

The hotel's location in the Cumberland area is a significant advantage, particularly for those interested in sports, entertainment, and business. It is strategically positioned near major highways, including I-285 and I-75, providing excellent connectivity to various parts of the greater Atlanta metropolitan area. A key highlight is its proximity to Truist Park, home of the Atlanta Braves, and the expansive entertainment complex of The Battery Atlanta. This means guests can often walk to games, concerts, and enjoy a wide array of dining, shopping, and nightlife options without needing a car. Cumberland Mall, a large regional shopping center, is also within walking distance, offering additional retail and dining choices. Furthermore, the Cobb Galleria Centre, a major convention and exhibition venue, is very close by, making the hotel a practical base for attendees of conferences, trade shows, and other events. While it offers a more suburban feel than downtown Atlanta, the area is active and well-developed, with numerous corporate offices and local businesses.

Services and Amenities:

Hampton Inn Atlanta NW Cumberland is designed to provide a comfortable and straightforward stay, equipped with a range of essential services and amenities. The hotel features 127 guest rooms, which include standard rooms with king or queen beds, and some deluxe king or king study rooms that may offer additional space and seating areas with sofa beds. In-room amenities typically include flat-screen televisions with premium cable channels, a desk, iron/ironing board, and complimentary wireless internet access. Many rooms also feature a mini-fridge and microwave, offering guests the convenience of storing and reheating snacks or light meals.

A hallmark of the Hampton Inn brand is the complimentary hot breakfast, served daily. This breakfast typically includes a variety of hot items like eggs and sausage, alongside lighter options such as fresh fruit, yogurt, cereals, and pastries, providing a convenient and cost-saving start to the day. While there are no full-service restaurants on-site, the hotel's location offers easy access to a multitude of dining establishments in the surrounding Cumberland and Battery areas.

For recreation and fitness, the hotel provides a fitness center equipped for various workouts. There is also a seasonal outdoor pool, offering a refreshing retreat during warmer months. Additional amenities include a 24-hour front desk with multilingual staff, a business center with printing services, and meeting facilities for small gatherings. The hotel also offers dry cleaning/laundry services and self-serve laundry facilities, which are particularly beneficial for guests on longer stays. Notably, the hotel is pet-friendly, allowing dogs and cats with a non-refundable fee that varies based on the length of stay, making it a suitable option for travelers with pets.

Features and Highlights:

The Hampton Inn Atlanta NW Cumberland prides itself on delivering consistent quality and reliable service, backed by the Hilton "100% Hampton Guarantee." Its prime location is a key differentiator, providing unparalleled accessibility to Truist Park, The Battery Atlanta, and the Cobb Galleria Centre. The complimentary hot breakfast and free self-parking (a significant benefit in this bustling area) further enhance its value proposition. Recent renovations, undertaken between 2023 and 2024, have focused on updating the exterior, bathrooms, and public areas, aiming to improve the guest experience and modernize the property. Staff members, such as Mrs. Quinn, are frequently highlighted in reviews for their warm personalities and exceptional hospitality, suggesting a strong commitment to guest satisfaction from many team members.

Promotional Information and Important Considerations:

While Hampton Inn Atlanta NW Cumberland offers many positive attributes, potential guests should be mindful of certain points, as reflected in customer feedback, to set appropriate expectations for their stay.

Despite recent renovations, some reviews suggest that certain aspects of the hotel, particularly the decor in guest rooms, might still feel "a bit old and a bit outdated" to some guests. While these concerns are subjective, they indicate that the hotel, while functional and clean, might not offer the most contemporary aesthetic compared to newer properties. Guests have also mentioned issues such as less comfortable beds and flat pillows, and occasional problems with hot water availability, which can impact the overall comfort of the stay. The channel display on TVs and lack of comprehensive kitchenware in rooms with mini-fridges have also been noted.

Parking is free and on-site, which is a major convenience in this area. However, guests should be aware that the parking area can become tight during peak times, especially when major events are happening at Truist Park. While the hotel is pet-friendly, guests should be aware of the applicable non-refundable fees per stay.

As a Hilton property, Hampton Inn Atlanta NW Cumberland participates in the Hilton Honors loyalty program. This program offers members benefits such as earning points towards free nights, exclusive member rates, digital check-in and digital key access, and personalized stay preferences. Guests are encouraged to utilize the Hilton Honors app and website to find the best available rates and any ongoing promotions or packages. Special discounts for AAA/CAA members, seniors, and government/military personnel are often available, providing further opportunities for savings. Direct booking through Hilton channels is generally recommended to ensure access to these benefits and best rate guarantees.

In summary, Hampton Inn Atlanta NW Cumberland presents a solid and practical lodging option in the Cumberland area. Its prime location near major attractions, coupled with complimentary breakfast, free parking, and recent renovations, makes it an attractive choice for various travelers. While some aspects of the property may not be brand new, the hotel strives to provide a clean, comfortable, and friendly environment, making it a reliable pick within the "Hotels Near Of Me" category for a value-oriented stay.

Hampton Inn Atlanta NW Cumberland Photos

Hampton Inn Atlanta NW Cumberland Location

Hampton Inn Atlanta NW Cumberland

2775 Cumberland Pkwy SE, Atlanta, GA 30339, USA

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Reviews

May 19, 2025 · Sophia H.R.

Mrs. Quinn, one of the sweetest staff members from St. Thomas, made our stay comfortable. Her wonderful personality and warm demeanor make her the heart of the place. Everyone knows her, and she knows everyone, including every guest she meets. The hotel itself is a bit old and a bit outdated, but it didn’t affect my sleep or the quality of my stay. The staff works hard to keep things running smoothly and clean. Breakfast is included, and it is decent. There are plenty of food and entertainment options in the area to keep you occupied during your stay. It’s a great place to stay if you’re a Braves fan.

Apr 25, 2025 · Brittany A

This hotel is absolutely disgusting and the worst Hilton affiliated hotel I’ve ever experienced. I stayed at this hotel May 12-16 2025 for a work trip. Upon my arrival, I immediately noticed the carpet was filthy which is a direct reflection that the hotel has aged poorly. I entered my room and turned on the shower, NO hot water. I slid the glass shower door closed and it completely fell off it’s runner. Now I’m in a cold shower attempting to put the entire glass door back on the runner. After fixing the door, I called the front desk and subsequently moved to another room, which they ensured hot water. NO HOT WATER. I turned on the TV and there was a huge crack in the plasma screen. I then attempted to call the front desk, and guess what? The phone in the room didn’t work!!! I went down to the front desk and expressed my dissatisfaction. The next morning I spoke to the front desk representative and request a new TV and phone for the room. Upon my return that evening from the office, does anyone reading this review think there was a new TV or working phone in the room? Well you’re right, NOPE. I again expressed my dissatisfaction and managements solution was that I could check out. I pride myself that I am not a complainer, but this was ridiculous. Just a horrible hotel and the condition of the facility is a direct reflection of management, if you can call it that…. Stay away at all costs!!!

May 17, 2025 · andrew rodgers

I'm gonna say hit or miss. I've spent most of the past 5 months in the hotel. The rooms vary a great deal in quality. Most are dated. Some have been recently updated. 432 was my favorite. 402 not so much. Some doors work with the app, some don't. In many rooms the shower doors don't stay closed. I wedged a towel in the tracks to keep from getting water all over. Breakfast is ready around 6 AM. The breakfast staff was friendly. Actually, all of the staff were friendly. No issues there. The mall is easy walking distance. The stadium a little bit more but certainly doable ~ 1 mile. I stay at a lot of Hamptons... this one is on the lower end. It's a reasonable value when the Braves are out of town. Dynamic pricing is a bit of a pain and it's frustrating to pay $200/ night depending on activities in the area.

May 16, 2025 · David Montgomery

This business is predatory. While booking this hotel online the website crashed, we did not receive any confirmation texts or emails in regards to our first attempt, so we tried again and successfully booked our room. Upon arrival the front desk staff told us we had two rooms booked, although we only had confirmation for one, and refused a refund. We contacted the help number on the website only to be told over again that they would not refund the second room although we never got a confirmation for said room. After trying to no avail to get help for this hotel's mistake, we noticed a shower full of black mold and human hair, a human-feces stain on the office chair, popcorn and human hair in the bed sheets, and dead bugs in the drawers. We asked the staff for clean sheets, but the gentleman couldn't find pillow cases or blankets even though ours had obviously been used. This is absolutely unacceptable, unbelievable, and shocking for the expense of this room. I have never in my 30 years experienced such poor service, such a disgusting hotel, and absolute refusal to return stolen money for an absolutely atrocious room. I wouldn't recommend this hotel to anyone. They are thieves, they don't clean, they are overpriced, and offer absolutely no help or remorse. Upon arrival to the front desk to check out the woman was in an argument with another couple because she was refusing to help them as well. Once the couple gave up trying to rectify their own issue caused by the hotel, the woman at the front called a friend and began chatting and laughing and told us to wait to be helped checking out. She did not help us check out so we left the room keys at the front. After finally leaving I see multiple additional unauthorized charges on my card and no one at the hotel will answer the phone. This woman did not have a name tag and refused us contact with a manager after being asked. I have reported this to the Better Business Bureau and will be disputing these charges, aside from the single charge for our one room, as theft.

Apr 02, 2025 · Ailene P