MainStay Suites Gatlinburg Downtown Area ico

MainStay Suites Gatlinburg Downtown Area

Hotels Near Of MeTennesseeSevier CountyGatlinburgEast Parkway

803 East Pkwy, Gatlinburg, TN 37738, USA

4.0

I have stayed at many hotels in this area and this is one of the best. It's clean, quiet, and the staff is so friendly. The trolley stop is right next to it (blue route if you have trouble reading the map like I did). It's a wonderful way to save money than trying to find parking downtown. When I say it's quiet, I mean almost dead silent day or night. After being super exhausted from the drive and being out all day, we came back and slept like royalty. It was super comfortable! The shower is instantly hot which absolutely shocked me bc I even work at a hotel and never heard of such things. We had an issue with a pot missing from the room and they fixed it without question. The curtain blocks 99% of the light from outside during the day so if you want to sleep in, it's no trouble. The room was very spacious and plenty of linens. They have a safety feature for the cook top which is very unique and confusing at first but all you have to do is turn the timer on the outlet and it'll work just fine. The staff is very knowledgeable and if they dont know something they find it out quick. The soap they provide is the best hotel soap I have ever used. It's made my hair super soft and silky and my skin felt so clean. I was a little skeptical before staying but now that ive been here, I know this will be my go to every trip if it's available.

Katie Jackson (KayKay)
  • Overview
  • (865) 412-2570
  • www.choicehotels.com

MainStay Suites Gatlinburg Downtown Area Introduce

For our fellow Tennesseans, or anyone planning a visit to the beautiful Great Smoky Mountains, finding the perfect place to stay can make all the difference. When your trip calls for more than just a quick overnight, or you simply prefer the comforts of home while on the road, the MainStay Suites Gatlinburg Downtown Area stands out as an excellent choice. This extended stay hotel is designed to be your home away from home, offering spacious suites and amenities that cater to longer visits, ensuring you have everything you need for a relaxing and convenient stay in the heart of the Smokies.

MainStay Suites is a brand known for providing residential-style accommodations, and their Gatlinburg Downtown Area location certainly lives up to that reputation. Guests consistently praise its cleanliness, quiet atmosphere, and the genuinely friendly and helpful staff. From fully equipped kitchens in every suite to thoughtful features like instant hot water in the shower and excellent blackout curtains, this hotel goes the extra mile to enhance your comfort. It’s a place where you can truly unpack, settle in, and enjoy your time in one of Tennessee’s most beloved destinations, whether for a few days, weeks, or even longer.

Location and Accessibility

The MainStay Suites Gatlinburg Downtown Area is ideally situated at 803 East Pkwy, Gatlinburg, TN 37738, USA. This location offers a fantastic balance of convenience and tranquility. While it's slightly set back from the absolute busiest part of downtown Gatlinburg, allowing for a quieter atmosphere, it remains incredibly accessible to all the attractions.

A significant highlight of its location is the direct access to the Gatlinburg trolley system, with a trolley stop conveniently located right next to the hotel (the blue route, for those navigating the map!). This is an invaluable feature, especially in Gatlinburg, where parking downtown can be a challenge and expensive. The trolley provides a stress-free way to explore Ripley's Aquarium of the Smokies, Anakeesta, the Gatlinburg Space Needle, and the myriad of shops, restaurants, and entertainment options along the Parkway.

Beyond the trolley, the hotel is within easy walking distance or a very short drive to several dining establishments. As mentioned by guests, within 50 yards of the entrance, you can find a pancake house, a Mexican restaurant, an upscale steakhouse like Alamo Steakhouse and Saloon, and even a donut and ice cream shop. This immediate access to diverse culinary choices adds to the convenience of your stay. For those interested in outdoor beauty, a 25-foot wide creek runs in front of the hotel, providing a pleasant natural backdrop, especially during spring and summer. The hotel is also noted as being the closest hotel to Rocky Top Sports World, a major draw for sports enthusiasts and teams. The proximity to Route 321, also known as East Parkway, ensures straightforward driving access to and from the property, connecting you efficiently to Pigeon Forge, Dollywood (about 9.5 miles away), and the entrance to the Great Smoky Mountains National Park (approximately 2.1 miles).

Services Offered
  • Fully Equipped Kitchens: Each suite comes with a full-sized kitchen, including a refrigerator/freezer, dishwasher, microwave, toaster, and coffee/tea maker. This allows guests to prepare their own meals, offering significant savings and convenience for extended stays.
  • Complimentary Hot Breakfast: Start your day with a free hot continental breakfast, providing a variety of options to energize you for your Gatlinburg adventures.
  • Indoor Pool: Enjoy a swim regardless of the weather in the hotel's indoor swimming pool, perfect for relaxation or a bit of exercise.
  • Fitness Center: Stay on track with your workout routine at the on-site fitness center.
  • Free WiFi: Complimentary high-speed wireless internet access is available throughout the hotel, including in all guest suites.
  • On-Site Laundry Facilities: For guests on extended stays, the 24-hour self-serve laundry facilities are a huge convenience, allowing for fresh clothes throughout your visit.
  • 24-Hour Front Desk: The hotel features a 24-hour reception desk, ensuring assistance is always available for check-in, check-out, and any needs during your stay.
  • Free Parking: Ample complimentary on-site self-parking is provided for guests.
  • Business Center: For those needing to work, a business center with computer access and printing facilities is available.
  • Housekeeping Services: Weekly housekeeping service is provided, with daily service available upon request.
  • Water Dispenser: A water dispenser is available in common areas.
  • Grocery/Convenience Store: A small on-site market offers snacks and essentials.
Features / Highlights
  • Spacious Suites: The hotel boasts generously sized rooms, often with separate living and sleeping areas, and enough space for families or those needing extra room to spread out.
  • Exceptional Soundproofing: Guests frequently commend the quietness of the rooms, allowing for truly restful sleep even after a busy day of exploring.
  • Instant Hot Water & Great Water Pressure: A standout feature highlighted by guests is the immediate availability of hot water and excellent water pressure in the showers, ensuring a comfortable bathing experience.
  • Effective Blackout Curtains: The rooms are equipped with curtains that block out 99% of external light, perfect for sleeping in or taking a daytime nap.
  • Knowledgeable and Friendly Staff: The staff consistently receives high praise for their professionalism, helpfulness, and willingness to assist guests promptly and efficiently.
  • Trolley Stop at Your Doorstep: The immediate proximity to a Gatlinburg trolley stop is a major advantage, providing easy, affordable access to downtown attractions without the hassle of driving and parking.
  • Comfortable Bedding: Guests report comfortable beds that provide a solid medium firmness, contributing to a good night's sleep.
  • Safety Feature for Cooktop: The unique timer safety feature for the cooktop, though initially confusing for some, demonstrates a commitment to guest safety in the in-room kitchens.
  • High-Quality Toiletries: Even the complimentary hotel soap is noted for its quality, making hair soft and skin feel clean.
Promotions or Special Offers

As part of the Choice Hotels family, MainStay Suites Gatlinburg Downtown Area frequently participates in Choice Privileges loyalty program offers and other promotions. Tennessee residents and all travelers should check the official Choice Hotels website or call the hotel directly to inquire about current special offers. These can include discounts for extended stays (weekly or monthly rates), AAA and AARP member discounts, military and government rates, and seasonal promotions. By joining the free Choice Privileges Rewards program, guests can earn points on their stays which can be redeemed for free nights, gift cards, and other perks, making repeat visits even more rewarding. Be sure to ask about any specific packages that might combine your stay with local Gatlinburg attractions.

Contact Information

For reservations, inquiries, or more information about the MainStay Suites Gatlinburg Downtown Area, please use the following contact details:

Address: 803 East Pkwy, Gatlinburg, TN 37738, USA

Phone: (865) 412-2570

Mobile Phone: +1 865-412-2570

Conclusion: Why This Place is Suitable for Locals

For those of us living in Tennessee, especially when planning a trip to the beloved Great Smoky Mountains, the MainStay Suites Gatlinburg Downtown Area is an exceptionally suitable choice for a variety of reasons. Firstly, its design as an extended stay hotel with fully equipped kitchens means you can truly settle in, prepare your own meals, and save on dining out, which can be a significant benefit for longer vacations or family trips. This "home away from home" atmosphere fosters a more relaxed and less rushed experience, allowing you to enjoy Gatlinburg at your own pace.

The strategic location, just slightly off the main Parkway but with direct access to the Gatlinburg trolley, is a game-changer. For locals who know how challenging and expensive downtown parking can be, the ability to hop on a trolley right outside your door to explore attractions like Ripley's Aquarium or Anakeesta is a massive convenience. This allows you to fully immerse yourself in the Gatlinburg experience without the added stress of traffic and parking.

Furthermore, the positive guest feedback consistently highlights the quietness of the rooms, the comfort of the beds, and the outstanding hot water pressure—small but significant details that contribute to a truly restful stay. The highly praised, friendly, and knowledgeable staff, always ready to assist, adds another layer of comfort and makes you feel genuinely welcomed. Whether you're planning a quick weekend escape, a week-long family adventure, or even a longer stay for business or leisure, MainStay Suites Gatlinburg Downtown Area provides the perfect blend of comfort, convenience, and value, making it an ideal choice for any Tennessean looking to explore our stunning mountain region.

MainStay Suites Gatlinburg Downtown Area Photos

MainStay Suites Gatlinburg Downtown Area 4
MainStay Suites Gatlinburg Downtown Area 4
MainStay Suites Gatlinburg Downtown Area 4
MainStay Suites Gatlinburg Downtown Area 4
MainStay Suites Gatlinburg Downtown Area 4
MainStay Suites Gatlinburg Downtown Area 4
MainStay Suites Gatlinburg Downtown Area 4
MainStay Suites Gatlinburg Downtown Area 4
MainStay Suites Gatlinburg Downtown Area 4
MainStay Suites Gatlinburg Downtown Area 4

MainStay Suites Gatlinburg Downtown Area Location & Map

803 East Pkwy, Gatlinburg, TN 37738, USA

Reviews

I have stayed at many hotels in this area and this is one of the best. It's clean, quiet, and the staff is so friendly. The trolley stop is right next to it (blue route if you have trouble reading the map like I did). It's a wonderful way to save money than trying to find parking downtown. When I say it's quiet, I mean almost dead silent day or night. After being super exhausted from the drive and being out all day, we came back and slept like royalty. It was super comfortable! The shower is instantly hot which absolutely shocked me bc I even work at a hotel and never heard of such things. We had an issue with a pot missing from the room and they fixed it without question. The curtain blocks 99% of the light from outside during the day so if you want to sleep in, it's no trouble. The room was very spacious and plenty of linens. They have a safety feature for the cook top which is very unique and confusing at first but all you have to do is turn the timer on the outlet and it'll work just fine. The staff is very knowledgeable and if they dont know something they find it out quick. The soap they provide is the best hotel soap I have ever used. It's made my hair super soft and silky and my skin felt so clean. I was a little skeptical before staying but now that ive been here, I know this will be my go to every trip if it's available.

Jun 05, 2025 · Katie Jackson (KayKay)

So I was happy as a Choice member to get an early checkin. The rooms were clean, bathroom shower walls I thought were dirty but it was just old worn marks. The water pressure was a solid 10+ I was so grateful. Beds were comfy.. not over the top luxurious but a solid medium feel firmness and I slept with no problems. The kitchenette was nice but 1 fork? What's that?? Location is like a mile behind the main traffic so def easy to get in and out of. There are within 50 yards of the entrance a pancake house, Mexican restaurant an upscale steakhouse and a donut and icecream sit-in shop with lots of outdoor seating. There's about a 25ft wide creek the runs in front of the hotel so in the spring/summer it'll be nice... after taxes at only $101 total I can't complain. They offer breakfast and indoor pool

Apr 20, 2025 · Kim Griswold

Check in was a *really* slow process that included signing a "house rules" form if you're checking in/traveling with kids. You have to list rooms that kids are in and contact info for the responsible adults. Much in the rules about quiet hours and no horseplay, but when I called the front desk at 10:30pm (because I had a 5:45am wake up) about someone bouncing a basketball and running around in the room right above mine, they could only promise to "talk with the responsible adults in the morning." Other than that, rooms nice, convenient to downtown and Rocky Top Sports Complex, but will avoid in the future.

Jun 16, 2025 · james wright

My husband and I stayed here for 4 nights and had a great experience. After driving 10 hours we were beat when we arrived, but we were welcomed in by a nice young man that made check-in very easy. Honestly every single employee here was extremely friendly and welcoming (every single day); I don't think we ever stayed at a place that we could say that about! Breakfast was standard continental breakfast. Nice to have but nothing to write home about. Rooms were very spacious and it was so convenient having a full size frig. We were able to keep our cooler ice frozen for the drive home, keep items cold and not need to worry about the cooler. Bed was comfortable. Pillows were fine for my husband but I struggled majorly with them, they were extremely thick and I felt like I was breaking my neck no matter how I slept; I eventually just ditched them. Ya win some ya lose some! Location was perfect for us. Away from the hustle & bustle but also walking distance (if you're up for it!) to the main strip (~1.5 miles), but there's also trolley access nearby that we didn't realize until we were leaving. The hotel does give you a piece of paper on helpful details/info that we ignored (lol). Across the little stream is an ice cream and donut shop that we went to twice - ice cream was very good! Very great experience, thank you!

May 11, 2025 · Shavonna Messina

I am local and was having a surprise 90th birthday party for my mom. I needed a place for my elderly uncles to stay and I picked this hotel because it was close to our place and it was fairly new. I cannot say enough about the management and ALL of the staff!! Every person that I spoke to was friendly and helpful. My uncles arrived a day early by accident and they were able to extend the reservation and check them in after midnight. When I called the next morning the gentleman who answered the phone knew who I was talking about when I mentioned I was looking for my uncles and he even knew their name, he also knew when they had left the hotel. My uncles RAVED about the hotel and told me to recommend it to anyone that needs a place to stay nearby. They loved the breakfast and the decor and the fully stocked kitchen. If I could give ten stars, I would!! It is hard when you pick a hotel for someone else to stay in, I was so happy to see how pleased they were with my choice. I wish I knew the names of everyone that I spoke to, so I could mention them here. There were at least two gentleman at the front desk that were amazing and Donna, the manager was also wonderful!! HIGHLY RECOMMEND!!!!!

May 29, 2025 · Linda Haas

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