Hotels Near Of MeNew YorkKings CountyBrownsvilleRockaway Avenue
393 Rockaway Ave, Brooklyn, NY 11212, USA
The depiction of the rooms on the website is not what you could expect. I booked this room, I sent an email straight after with some questions and never got an answer. When I arrived the guys were kind. The rooms is really bad. The bed is too soft, the fridge was broken. The bathroom was too small to close the door behind you. The temperature in the hallways was way too high. I immediately asked for a better room which they didn't have. They charged me for one night while I didn't stay. They did offer me 2 bottles of water when I asked if they had any. The room was clean though.
For those navigating the "Hotels Near Of Me" platform, seeking convenient accommodation options, the Moon Hotel Brooklyn frequently appears as a choice in the vibrant borough of Brooklyn, New York. Situated at 393 Rockaway Ave, Brooklyn, NY 11212, USA, this hotel aims to cater to travelers looking for a place to stay in the area. Understanding what to expect when considering a stay at Moon Hotel Brooklyn is crucial, especially when relying on a platform that prioritizes proximity and immediate availability.
Moon Hotel Brooklyn can be contacted at (718) 713-2121 or via mobile at +1 718-713-2121. Its location on Rockaway Avenue places it within a dynamic part of Brooklyn, offering access to various local points of interest, though specific neighborhood amenities and attractions would depend on the guest's travel intentions. When considering any hotel listed on "Hotels Near Of Me," the primary benefit is often the immediate geographical convenience it offers to the user's current or desired location.
In terms of environment, a hotel’s surroundings often play a significant role in a guest’s experience. The Moon Hotel Brooklyn, being in an urban setting, presents an environment typical of city hotels. The immediate exterior and common areas would reflect its position within the urban landscape of Brooklyn. While the hotel’s website might present idealized images, it's important to understand that an urban environment can be subject to varying levels of noise and activity. Online reviews from past guests, such as those provided, can offer more grounded insights into the actual atmosphere of the hotel's common spaces and the immediate vicinity.
Regarding services, hotels typically offer a range of amenities designed to make a guest's stay comfortable. Based on general hotel practices, one might expect services such as a 24-hour front desk, basic room amenities, and potentially some form of connectivity. However, specific details about the breadth and quality of services at Moon Hotel Brooklyn are best understood through direct inquiry or by reviewing guest feedback. For instance, the provision of water bottles, as mentioned in a review, indicates a basic level of guest service in certain situations. The ease of communication with staff, as highlighted by a traveler with limited English proficiency, points to an area where some guests have found challenges, which is a key consideration for international visitors utilizing a "Hotels Near Of Me" search.
Features of Moon Hotel Brooklyn, like any accommodation, are primarily its guest rooms and the amenities within them. These features are what directly impact a guest's comfort and convenience. The available information suggests that potential guests should manage their expectations regarding room depictions versus reality. Specific features like beds, refrigerators, and bathrooms have been noted by previous guests. One review points to a "too soft" bed and a broken fridge, while another mentions a bathroom "too small to close the door behind you." These details are critical for travelers making informed decisions through "Hotels Near Of Me," as they directly relate to the comfort and functionality of the space.
Another crucial feature is climate control. A review explicitly states a non-working heater and lack of hot water, indicating potential issues with fundamental room amenities. The temperature in hallways being "way too high" also suggests inconsistencies in the hotel’s overall climate management. Cleanliness, however, was positively noted by one guest, stating "The room was clean though," which is a fundamental expectation for any hotel guest.
Promotional information, while not explicitly provided for Moon Hotel Brooklyn in the given text, is usually a significant part of a hotel's strategy to attract guests. On a platform like "Hotels Near Of Me," promotions often revolve around competitive pricing, special discounts for extended stays, or perhaps bundled packages. Given the guest feedback, any promotional information for Moon Hotel Brooklyn would ideally focus on transparently showcasing its actual offerings and perhaps addressing common concerns raised by past visitors. Without specific promotional details, it’s difficult to elaborate on this aspect objectively, beyond noting that users on "Hotels Near Of Me" are often seeking value for money and reliable service.
It's important to consider the customer service aspect, which forms a vital part of the overall hotel experience. The communication issues highlighted by a guest, including unresponsiveness to emails and difficulties in resolving complaints even after direct calls with management, provide significant insights into the hotel’s operational efficiency and commitment to guest satisfaction. The situation with Manager Andy, as described by a frustrated international traveler, illustrates challenges in problem resolution and accountability. Such experiences are particularly impactful for users of "Hotels Near Of Me" who may be relying on prompt and effective support, especially when traveling far from home or facing language barriers.
In conclusion, when considering Moon Hotel Brooklyn via the "Hotels Near Of Me" category, potential guests are advised to weigh the convenience of its Brooklyn location against the detailed experiences shared by previous visitors. While it offers a place to stay in an urban setting, aspects such as room accuracy, the functionality of in-room amenities like heating and hot water, and the responsiveness of customer service are points that have received critical feedback. The positive note on room cleanliness provides a counterpoint, but overall, a balanced perspective suggests that while the hotel exists as an option for proximity-based searches, a thorough review of expectations against reported realities is prudent for any traveler. For an objective introduction, it’s critical to present these varied facets, allowing individuals to make an informed decision based on their priorities and tolerance for potential inconsistencies.
393 Rockaway Ave, Brooklyn, NY 11212, USA
Get directionsThe depiction of the rooms on the website is not what you could expect. I booked this room, I sent an email straight after with some questions and never got an answer. When I arrived the guys were kind. The rooms is really bad. The bed is too soft, the fridge was broken. The bathroom was too small to close the door behind you. The temperature in the hallways was way too high. I immediately asked for a better room which they didn't have. They charged me for one night while I didn't stay. They did offer me 2 bottles of water when I asked if they had any. The room was clean though.
Mar 26, 2024 · Steve SchoonebeekMy recent stay at Moon Hotel Brooklyn was a disappointing and frustrating experience that I feel compelled to share, as an international traveler from Japan with limited English proficiency. Upon checking in, I immediately noticed that the heater in my room was not working, leaving the space uncomfortably cold. As someone who struggles with English, communicating this issue to the staff was challenging, but I made an effort to express my concerns. To compound my discomfort, there was no hot water when I attempted to shower. This was particularly distressing after a long day of travel. I expected a basic level of comfort and amenities, but Moon Hotel Brooklyn failed to meet even these modest standards. Upon returning home, I took the initiative to call the hotel and voice my concerns. To my dismay, I was told that I had to email the manager, Andy, to address my issues. I promptly sent an email on January 5, 2024, detailing the problems I had encountered during my stay. Unfortunately, my efforts to communicate my concerns were met with silence. After waiting several weeks for a response, I decided to take matters into my own hands and called Moon Hotel Brooklyn once again. When I finally spoke with Manager Andy, he shockingly claimed that he had never received my email. Frustrated, I provided him with the exact time and date of my email, and suddenly, he conveniently found it. Despite acknowledging the issues I faced, he callously informed me that there was nothing he could do to address the inconveniences I endured during my two-night stay. Feeling unheard and dissatisfied, I requested a partial credit for my stay, hoping for some acknowledgment of the difficulties I experienced. Unfortunately, Manager Andy refused to provide any compensation, leaving me thoroughly disappointed with the overall customer service and lack of accountability at Moon Hotel Brooklyn. In conclusion, Moon Hotel Brooklyn failed to meet basic standards of hospitality and responsiveness. The malfunctioning heater, lack of hot water, and unhelpful management made my stay regrettable. I would caution fellow travelers, especially those with language barriers, to consider alternative accommodations in Brooklyn.
Feb 17, 2024 · JeffThis is what i can call a hidden gem in a sea of gravel. Considering how well this hotel looks and the overall quality of comfort of the room gives this a really good rating. A takeaway may be that there was yelling and fighting going on in the hallway at 1:00AM. The cops ended up coming to diffuse the situation as per hearing it. Rest assured we were safe and felt that we had a very much pleasant stay and will definitely have this on our list if we come here next.
Jan 21, 2024 · Samuel ReppenI just booked a 1 night and i actually love this place very quiet and the receptionist such kind people !! I will actually be booking here again ! Better than any other hotel i been in and price reasonable !!!
May 11, 2024 · SparklesSpotless room, like new. Great staff but just a little out of town, easy walk access to bus and train, very frequent service. Great coffee next door.
Dec 13, 2023 · David Howard99 Thatford Ave, Brooklyn, NY 11212, USA
120 Osborn St, Brooklyn, NY 11212, USA
1755 Pitkin Ave, Brooklyn, NY 11212, USA
1668 Eastern Pkwy, Brooklyn, NY 11233, USA
524 Rockaway Ave, Brooklyn, NY 11212, USA
524 Rockaway Ave, Brooklyn, NY 11212, USA
2416 Atlantic Ave, Brooklyn, NY 11233, USA
2473 Atlantic Ave, Brooklyn, NY 11207, USA
272 Williams Ave, Brooklyn, NY 11207, USA
2550 E New York Ave, Brooklyn, NY 11207, USA
369 Glenmore Ave, Brooklyn, NY 11207, USA
51 Sheffield Ave, Brooklyn, NY 11207, USA