Omni Boston Hotel at the Seaport ico

Omni Boston Hotel at the Seaport

Hotels Near Of MeMassachusettsSuffolk CountyBostonD Street / West BroadwaySummer Street

450 Summer St, Boston, MA 02210, USA

4.0

Perhaps I didn’t pay enough attention when booking, but my husband and I were shocked at how small our room was for the price. Even if I had been staying alone, there was not even a place to open my suitcase and leave it out, let alone two suitcases. There was literally about two feet on each side of the bed, and when I would wash my face at night, the water would splash on my husband in bed. The toilet/shower stalls have clouded glass, but it only prevents you from seeing out—not in. So, while you are showering, you cannot see into the room. But, whoever is in the room can see you. Help me understand this design choice? There was only one tiny table in the room out of necessity—no space. There were, however, some very nice things about this hotel. The lobby is outstanding, and there were many choices for food/beverage. The pool/hot tub were lovely, and the gym is very nice. There was a fridge in the room which was nice for storing drinks/snacks. The large screen television was also very nice. I would only stay in this hotel again if I was either alone (probably not), or stayed in the other tower where I hear the rooms are larger.

C N
  • Overview

Omni Boston Hotel at the Seaport Introduce

For those navigating the 'Hotels Near Of Me' category in Boston, Massachusetts, the Omni Boston Hotel at the Seaport stands out as a prominent luxury option, particularly appealing to convention attendees and upscale leisure travelers. Located at 450 Summer St, Boston, MA 02210, USA, this hotel is a relatively new and significant addition to the city's hospitality landscape, offering extensive amenities and a strategic position in the vibrant Seaport District. This introduction will provide a detailed and objective overview of the hotel's environment, services, features, and promotional aspects, incorporating real customer feedback to offer a comprehensive perspective for potential guests.

Environment and Location

The Omni Boston Hotel at the Seaport boasts an "excellent location" in the heart of Boston's thriving Seaport District, directly across the road from the Boston Convention and Exhibition Center (BCEC). This proximity makes it an unparalleled choice for attendees of major conventions and events held at the BCEC, eliminating the need for daily commuting through city traffic. The Seaport District itself is one of Boston's most dynamic and rapidly developing neighborhoods, characterized by its modern architecture, innovative businesses, diverse culinary scene, and waterfront access. Guests staying at the Omni will find themselves within easy reach of numerous attractions, including the Institute of Contemporary Art (ICA), the Boston Children's Museum, and various waterfront parks and promenades. The area offers a plethora of dining options, from casual eateries to upscale restaurants, and vibrant nightlife. Furthermore, the hotel's accessibility via the Silver Line public transit provides a convenient connection to Logan International Airport and other parts of downtown Boston. The environment surrounding the hotel is lively and contemporary, reflecting the energetic pulse of the Seaport, while some rooms offer "a nice view of the city," providing a pleasant urban vista.

Services and Features

As a luxury hotel, the Omni Boston Hotel at the Seaport offers an extensive array of services and features designed to provide a premium guest experience. The hotel is notably large, consisting of two towers (e.g., the Artist Tower mentioned in a review), and is equipped to handle a high volume of guests, particularly during major conventions. Key offerings include:

  • Accommodations: The hotel offers a variety of room types, though some guests have noted that rooms, particularly in one tower, can be "a little on the small side" for the price, especially when traveling with more than one person. Despite this, rooms are generally well-appointed. A design choice that drew comment is the "clouded glass" for the toilet/shower stalls, which provides privacy from seeing out but allows visibility in, a feature some found "awkward" or confusing. However, rooms are equipped with "large screen television," a "fridge" for storing drinks/snacks, and "top notch" air conditioning that can make the room "too cold" if desired. The "large window offered tons of natural light and a nice view of the city!" Mattresses were described as "a bit firm" and pillows "over soft," but this was mitigated by using pillows from the couch.
  • Dining and Bars: One of the most praised features of the Omni is its "many choices for food/beverage" and "tons of food and drink options at the various restaurant and bars contained within." These outlets are described as being "hopping with the convention crowd," indicating a lively atmosphere. While specific restaurant names aren't in the snippet, the variety suggests options ranging from casual to more upscale dining.
  • Pool and Wellness: The hotel features a "lovely" pool and hot tub, providing an excellent amenity for relaxation and leisure. The "gym is very nice" and well-equipped, catering to guests' fitness needs.
  • Customer Service: "The staff was all very kind and helpful!" This positive feedback suggests a strong commitment to guest satisfaction. The overall experience is described as "pleasant," with "knit picks" (minor issues) being truly minor.
  • Business and Events: Given its direct connection to the BCEC, the hotel is exceptionally well-equipped for business and events, offering extensive meeting spaces and facilities to support large-scale conferences and corporate gatherings.
  • Connectivity: Guests can expect reliable Wi-Fi access throughout the property.
  • Pet-Friendly Policy: Omni hotels often have pet-friendly policies, allowing guests to travel with their animals, though specific fees and guidelines would apply.
Promotional Information and Overall Impression

The Omni Boston Hotel at the Seaport promotes itself as a premier luxury destination, especially for those attending events at the adjacent BCEC, and for travelers seeking an upscale experience in Boston's dynamic Seaport District. Its marketing highlights the extensive amenities, including multiple dining venues, a luxurious pool deck, and a state-of-the-art fitness center. The hotel emphasizes its modern design, often showcasing its impressive lobby and vibrant atmosphere. As an Omni Hotels & Resorts property, it adheres to brand standards focused on personalized service and creating memorable experiences, often offering benefits through its Select Guest loyalty program.

Customer reviews generally align with the hotel's luxury positioning, particularly regarding its common areas and amenities. The "outstanding" lobby, diverse food and beverage options, and the quality of the pool/hot tub and gym are consistently praised. The proximity and direct access to the Boston Convention and Exhibition Center are universally recognized as a top feature, making it incredibly convenient for convention-goers. The staff's kindness and helpfulness also contribute significantly to a positive stay. However, the feedback also highlights important considerations regarding room size, particularly in certain towers, and a unique bathroom design that some guests found less than ideal for privacy when sharing a room. Despite these specific room-related "knit picks," the overall sentiment is overwhelmingly positive, with guests indicating they would "no doubts" return. For travelers prioritizing location for convention access, extensive on-site amenities, and a lively atmosphere, the Omni Boston Hotel at the Seaport presents a compelling choice within the 'Hotels Near Of Me' category, offering a luxurious and convenient base for exploring Boston.

Omni Boston Hotel at the Seaport Photos

Omni Boston Hotel at the Seaport 5
Omni Boston Hotel at the Seaport 5
Omni Boston Hotel at the Seaport 5
Omni Boston Hotel at the Seaport 5
Omni Boston Hotel at the Seaport 5
Omni Boston Hotel at the Seaport 5
Omni Boston Hotel at the Seaport 5
Omni Boston Hotel at the Seaport 5
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Omni Boston Hotel at the Seaport 5

Omni Boston Hotel at the Seaport Location & Map

450 Summer St, Boston, MA 02210, USAGet directions >

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© Leaflet © OpenStreetMap contributors

Reviews

Perhaps I didn’t pay enough attention when booking, but my husband and I were shocked at how small our room was for the price. Even if I had been staying alone, there was not even a place to open my suitcase and leave it out, let alone two suitcases. There was literally about two feet on each side of the bed, and when I would wash my face at night, the water would splash on my husband in bed. The toilet/shower stalls have clouded glass, but it only prevents you from seeing out—not in. So, while you are showering, you cannot see into the room. But, whoever is in the room can see you. Help me understand this design choice? There was only one tiny table in the room out of necessity—no space. There were, however, some very nice things about this hotel. The lobby is outstanding, and there were many choices for food/beverage. The pool/hot tub were lovely, and the gym is very nice. There was a fridge in the room which was nice for storing drinks/snacks. The large screen television was also very nice. I would only stay in this hotel again if I was either alone (probably not), or stayed in the other tower where I hear the rooms are larger.

Apr 27, 2025 · C N

We stayed at the Omni for PAX East in the Artist Tower. The hotel is quite nice, even if the rooms are a little on the small side. The room felt very "open concept" which did help it feel bigger, but if you were traveling with someone besides your partner, might make it a little awkward. The mattress was a bit firm and the pillows that down "over soft," but we added the pillows from the small couch and that helped significantly. The large window offered to s of natural light and a nice view of the city! The air conditioning was top notch, could actually make the room "too cold" if you really wanted to. The staff was all very kind and helpful! The hotel itself has tons of food and drink options at the various restaurant and bars contained within. They were all hopping with the convention crowd. One of the best features of all is that it's directly across the road from the convention center! It's also not to bad to get via the Silver Line so you don't have to truck in and out every day through the city traffic. Overall we had a pleasant stay and my knit picks are really minor. I've no doubts we'll be back again!

May 14, 2025 · Becky Noyes

I had an amazing stay at the Omni Boston Hotel at the Seaport! From the moment I arrived, the service was outstanding—friendly, professional, and attentive. The hotel itself is modern and beautifully designed, with stylish, comfortable rooms that offer great views of the city. They have many amenities even though we did not get a chance to use them all including a rooftop pool, a well-equipped fitness center, and excellent dining options. The location is perfect—right in the Seaport, with easy access to great restaurants, shopping, and attractions. Overall, my experience was exceptional, and I wouldn’t hesitate to stay here again. Highly recommend!

Mar 22, 2025 · Randy L.

So we have know stayed at the Omni Seaport twice. Once with my son and his girlfriend. Second time a solo trip! We love the rooms. Plenty of space. The location is perfect! You can walk around the seaport area with lots to do. North end and Quincy market are a quick walk. Loved the pool area. However we were not a fan of waiting in line and that you have to make a reservation! Loved the choices we had within the hotel for food. The pricing per night is very expected for Boston. Middle of the road.

May 12, 2025 · Tammy Pelkey

Traveling for a conference. Location is good. Possibly the worst designed room ever. If you’re traveling solo, the lack of bathroom privacy won’t be an issue. But you’ll literally have to go to the public restroom if you don’t want your spouse/partner to be witness to your use of the toilet. What were they thinking when they built this place? No in-room coffee pot. You must use the communal machine in the hallway. Minimalism doesn’t mean the lack of standards, but that seems to be what this property has chosen. Glad we’re only here for one night. We’ve made other arrangements.

May 17, 2025 · Matthew Carnes

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