Quality Inn & Suites ico

Quality Inn & Suites

Hotels Near Of MeTennesseeKnox CountyKnoxvilleNorth Peters Road

309 N Peters Rd, Knoxville, TN 37922, USA

4.0

We stayed on the ground floor in 121. Pros- The room, sheets and towels were all clean and everything worked as expected. To me this is the most important part of the stay. The ac blew cold all night and the bed was relatively comfortable. The front desk was very accommodating when I requested to see a room prior to booking because my fiancé is in a wheelchair and we had to see if he could navigate a non-ADA room. It's an older hotel but they started renovating earlier this year and the front desk was open to feedback. Cons- The outside of the hotel is a little worn and uninviting and the halls are stuffy and smokey but I'm glad we overlooked that because the room was fine. There was some hair on the bathroom floor that didn't belong to us but the rest of the room had definitely been mopped because we went in right after they mopped. Now, there was a smokey smell in the bathroom in the morning which I believe was emanating from the laundry room across the hall. I didn't smell smoke any other time in the room but my fiancé said it was from the ac unit. I did let the front desk know about that and that the AC unit in our room needed servicing because it was making a loud grating noise that my earplugs couldn't mute. I did forget to mention that the cleaning staff probably needs to be reminded to be quiet in the morning. It was 9am and they were pretty loud but we were already up. Others might not have been. All-in-all, this was a decent place for the money and we will likely come back and stay when we are in town because it's a good value at $101 out the door with AAA last minute on a weekend in the summer. If they make the adjustments I suggested we'll likely stay here every time we come to visit family.

Ashley Crouch
  • Overview
  • (865) 371-8988
  • www.choicehotels.com

Quality Inn & Suites Introduce

For those of us in Tennessee looking for a comfortable, clean, and budget-friendly place to stay in Knoxville, the Quality Inn & Suites at 309 N Peters Rd offers a solid option. Situated in West Knoxville, this hotel is a convenient choice for various travelers, whether you're in town to visit family, attend an event at the University of Tennessee, or simply explore the city's many attractions. It’s a place that understands the importance of a good night’s sleep and value for your hard-earned money.

As some of our fellow Tennesseans have noted, this Quality Inn & Suites is currently undergoing renovations, indicating a commitment to improving the guest experience. While the exterior might appear "a little worn and uninviting," as one recent guest mentioned, it's clear that the focus is on the interior comfort. Many guests have experienced rooms that are "very nice, very clean" and found the "AC blowing cold air," which are crucial comforts, especially during our warmer months. The staff's accommodating nature, even when dealing with specific requests like checking room accessibility for a wheelchair, speaks volumes about their dedication to service.

Location and Accessibility

The Quality Inn & Suites is strategically located at 309 N Peters Rd, Knoxville, TN 37922, USA. This places it in the bustling West Knoxville district, making it highly accessible for both local residents and visitors arriving from various directions. Its proximity to I-40 is a major advantage, offering straightforward access to downtown Knoxville, the University of Tennessee campus (approximately 10-11 miles away), and other key areas.

This West Knoxville location is particularly appealing for those looking to enjoy shopping and dining. The hotel is just a short drive from West Town Mall (about 3.5 miles), a popular destination for retail therapy and various dining options. Nearby, you'll also find Turkey Creek Shopping Center (around 5 miles), offering a vast array of stores and restaurants. For entertainment, Topgolf Knoxville is within a 5-mile radius. Other local attractions like Zoo Knoxville and the Historic Cherokee Caverns are also within a reasonable driving distance. The area around N Peters Road is well-developed with various businesses and dining establishments, ensuring guests have many conveniences close by. The accessibility of the hotel, even as an older property, ensures that guests can easily navigate to and from their desired destinations in and around Knoxville.

Services Offered

The Quality Inn & Suites aims to provide a comfortable and convenient stay with a range of standard hotel services and amenities, focusing on the core needs of travelers.

  • 24-Hour Front Desk: Guests can expect round-the-clock assistance for check-in, check-out, and any inquiries during their stay. Reviewers have highlighted the staff as "helpful."
  • Complimentary Breakfast: A free full breakfast is typically served daily, usually between 6:30 AM and 9:30 AM, providing a convenient start to the day.
  • Free WiFi: Complimentary wireless internet access is available in all rooms and public areas, allowing guests to stay connected.
  • Free Self-Parking: Ample free parking is provided on-site for guests.
  • Fitness Center: A 24-hour fitness center is available for guests who wish to maintain their workout routine while traveling.
  • Laundry Facilities: A self-serve laundry room or facilities are often available, which is a great convenience for longer stays.
  • Daily Housekeeping: Rooms receive daily cleaning service, ensuring tidiness and comfort.
  • Business Center: For those traveling for work, a business center is available for professional needs.
  • Vending Machines and Water Dispenser: Convenient options for snacks and beverages.

Features / Highlights

Despite being an older property, the Quality Inn & Suites in West Knoxville has several features that stand out, especially with ongoing renovations.

  • Renovated Rooms: Recent guest reviews indicate that many rooms, like room 110 and 121, have been "just remodeled" and are "very nice, very clean." This focus on interior updates is a significant highlight.
  • Cleanliness: Guests consistently praise the cleanliness of the rooms, sheets, and towels. One reviewer noted, "The room, sheets and towels were all clean and everything worked as expected. To me this is the most important part of the stay."
  • Comfortable Beds: The beds are noted as "relatively comfortable," and some even highlight a "great mattress."
  • Effective Air Conditioning: Reviewers have specifically mentioned that the "AC blew cold all night" and "cooled the room in five minutes," which is essential for comfort, particularly during Tennessee's warm seasons.
  • Room Amenities: Standard room features include air conditioning, heating, desks with chairs, refrigerators, 30-inch TVs with premium satellite channels, and blackout drapes/curtains. Irons/ironing boards and hair dryers are available upon request.
  • Accessibility Features: The hotel shows a commitment to accessibility with features like a wheelchair-accessible registration desk, grab bars in bathtubs/showers, and well-lit paths to the entrance. Staff are also noted for being accommodating with specific accessibility needs.
  • Good Value: A recurring theme in reviews is the hotel's excellent value for money. Guests find it a "decent place for the money" and a "good value," especially with AAA discounts.

Promotions or Special Offers

Quality Inn & Suites, being part of the Choice Hotels family, often has various promotions and special offers available that can make a stay even more affordable. While specific, real-time promotions can change, here are common types of offers to look for:

  • Advance Purchase Rates: Booking your stay in advance can often lead to discounted rates.
  • AAA/AARP Discounts: As highlighted by a reviewer, AAA members can often secure significant savings. AARP members are also typically eligible for discounts.
  • Choice Privileges Member Rates: Joining the Choice Privileges loyalty program can unlock exclusive member-only rates and allow you to earn points towards free nights.
  • Seasonal and Holiday Deals: Look out for promotions during off-peak seasons or around major holidays, which might offer percentage discounts or package deals.
  • Government/Military Rates: Special rates are often available for government employees and military personnel.
  • Length of Stay Discounts: Sometimes, booking for multiple nights can qualify you for a lower nightly rate.

It is always recommended to check the official Choice Hotels website (choicehotels.com), as well as popular booking platforms like Kayak, Expedia, Hotels.com, or Priceline, for the most current promotions available for the Quality Inn & Suites at 309 N Peters Rd in Knoxville. You can also directly call the hotel to inquire about any current specials.

Contact Information

For direct inquiries, reservations, or any questions regarding your stay at the Quality Inn & Suites in Knoxville, you can use the following contact details:

Address: 309 N Peters Rd, Knoxville, TN 37922, USA

Phone: (865) 371-8988 or +1 865-371-8988

The 24-hour front desk staff will be able to assist you with booking, checking availability, and answering any questions about the hotel's amenities and services.

Conclusion: Why This Place Is Suitable for Locals

For us Tennesseans, especially those in or frequently visiting Knoxville, the Quality Inn & Suites on N Peters Rd is a highly suitable and practical choice for a temporary stay. We appreciate good value, and this hotel consistently delivers on that front, offering a comfortable place to rest without breaking the bank. As one local family noted, it’s a "good value at $101 out the door with AAA last minute on a weekend in the summer," which is hard to beat.

The ongoing renovations are a clear sign that the hotel is invested in providing a better experience, addressing some of the older aspects of the property. Knowing that the rooms are being updated and are "very nice, very clean" gives us confidence in choosing this spot for family visits or quick trips. The cold AC and comfortable beds are essentials, particularly during our hot Tennessee summers, and it's reassuring to know these are priorities here.

Its West Knoxville location is incredibly convenient for locals. Whether you're coming from another part of the state, visiting relatives, or in town for a UT game, the easy access to I-40 streamlines travel. Being so close to West Town Mall, Turkey Creek, and a variety of dining options means you have everything you need within a short drive. Plus, the inclusion of free breakfast and free parking adds to the overall value, making the stay even more economical. While minor issues like hallway stuffiness or cleaning noise can occur, the staff's openness to feedback and willingness to accommodate (as seen with the wheelchair request) indicate a commitment to guest satisfaction. For a reliable, clean, and value-packed stay in Knoxville, the Quality Inn & Suites on N Peters Rd stands out as a strong contender for any local seeking practical comfort.

Quality Inn & Suites Photos

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Quality Inn & Suites Location & Map

309 N Peters Rd, Knoxville, TN 37922, USA

Reviews

We stayed on the ground floor in 121. Pros- The room, sheets and towels were all clean and everything worked as expected. To me this is the most important part of the stay. The ac blew cold all night and the bed was relatively comfortable. The front desk was very accommodating when I requested to see a room prior to booking because my fiancé is in a wheelchair and we had to see if he could navigate a non-ADA room. It's an older hotel but they started renovating earlier this year and the front desk was open to feedback. Cons- The outside of the hotel is a little worn and uninviting and the halls are stuffy and smokey but I'm glad we overlooked that because the room was fine. There was some hair on the bathroom floor that didn't belong to us but the rest of the room had definitely been mopped because we went in right after they mopped. Now, there was a smokey smell in the bathroom in the morning which I believe was emanating from the laundry room across the hall. I didn't smell smoke any other time in the room but my fiancé said it was from the ac unit. I did let the front desk know about that and that the AC unit in our room needed servicing because it was making a loud grating noise that my earplugs couldn't mute. I did forget to mention that the cleaning staff probably needs to be reminded to be quiet in the morning. It was 9am and they were pretty loud but we were already up. Others might not have been. All-in-all, this was a decent place for the money and we will likely come back and stay when we are in town because it's a good value at $101 out the door with AAA last minute on a weekend in the summer. If they make the adjustments I suggested we'll likely stay here every time we come to visit family.

Jun 08, 2025 · Ashley Crouch

We just checked into this room 110. Definitely looks like just remodeled very nice very clean. AC blowing cold air cooled the room in five minutes. Definitely would stay here again. Great value for the money.

Jun 16, 2025 · Fun Happiness

We got to the hotel to check in and the man up front was not very friendly or inviting. When my son got to our room as I was getting my luggage, he found a live bed bug. My son travels weekly and always checks the bedding at hotels. The man at the desk said that the hotel was newly renovated and he couldn't believe that there would be bedbugs. I get that. But, there was one that we could see. He went to the room with my son and dismissed the claim saying it was a piece of lint as he squeezed it between his fingers. He did give us another room begrudgingly. My daughter's room had stink bugs. The accommodations were fine other than the initial issues. The same man was there the next morning when we checked out and he was friendlier.

Apr 28, 2025 · Angie Fuller

Quality Inn at North Peters Rd has just remodeled their rooms. Very clean and spacious. Staff were attentive. Breakfast was good. Prices among best in area. Easy to find location. We would recommend this hotel.

May 19, 2025 · Ann Patterson

Stayed here 1 night and it had to be one of the worst hotel stays I’ve had. The room had not a single drop of soap. No hand soap, no soap in the shower, bottle of shampoo was completely empty. Room was stuffy and humid and air conditioning didn’t work. Room was clean for the most part. When we asked for soap the guy at the front desk was rude and didn’t even acknowledge or apologize, and simply handed us 5 bars of hand soap (???). In the morning the power to the waffle iron went out (the only good breakfast option). Generally not a good time - do not recommend.

May 24, 2025 · Kiera Loveless

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