Ramada by Wyndham Rochelle Park Near Paramus

Disappointed with my stay. The website advertised a bar and restaurant in the hotel and there was none. There is a delicious Mexican restaurant next door, but the advertisement is certainly false. The website also states "free breakfast" there was no breakfast - not even cold cereal. The lobby smells bad, there is only 1 working elevator that someone spilled water all over the floor and the elevator was wet for hours because no one bothered to clean it. The room itself was okay - the walls are dinged up with various marks, but the beds were clean and comfortable. The bathroom is tiny & not very clean. There is mold above the shower, black marks in the tub, and soap scum on the walls. With a name like Wyndam attached to this property, I expected much better. The fact that it is a franchise leaves a lot to be desired and Wyndam should remove their flag from this building.

Hotel is dated and in need of more renovation. For most of our family's two day stay, only one elevator was working. When we checked out neither elevator was working which meant carrying all our stuff down 3 flights of stairs! While seemingly clean, beds are not that comfortable. Noise level from other guests was not great - including someone screaming and yelling in the hallway at 2 AM! When I turned in room keys while checking out I asked gentleman at Front Desk if I could get a discount for lack of elevator, he told me to call back the next day. When I did call - the individual who answer at the hotel said lots of people had to do the same thing & didn't get a discount, and "...the elevator was only broken for about an hour. No discount available." Not worth $766 for 2 rooms for 2 nights! Let's go Ramada! You can do better than all this.

I wanted to share some feedback about my recent stay. Unfortunately, my experience did not meet expectations in several areas. Firstly, I noticed that the room and common areas were not as clean as I would have hoped, which affected my comfort. Additionally, the breakfast offered limited options and was of a lower quality than expected for a hotel of this standard. Lastly, the constant noise from the highway made it difficult to get a good night’s sleep. I hope these issues can be addressed to improve the experience for future guests.

The staff that is hereis truly amazing and always so helpful. The rooms and halls are clean , how breakfast in the morning. The staff always there to greet and help with anything. Personally I love being treated as a human , Instead of just another consumer

Check-in was great staff was very clean clean. This was great. The only problem I had was the breakfast. All they serve was eggs, bread and cereal. It could be more amenities as far as the exercise room but other than that I enjoy my stay. I give it a 8.5 out of 10.