Red Roof PLUS+ Chicago - Hoffman Estates ico

Red Roof PLUS+ Chicago - Hoffman Estates

Hotels Near Of MeIllinoisCook CountyHoffman EstatesHassell Road

2500 Hassell Rd, Hoffman Estates, IL 60169, USA

3.0

I've been coming here for about 3 months on and off and I have received great services here. Between the people from the front desk to the house keeping, I have nothing bad to say about The Red Roof. I would recommend you coming here if you on the road or need a place to stay days to weeks at a time. I also want to thank the person in the kiosk because she was able to give me discount when I was $11 short to renew my stay. I truly appreciate everyone here

brian beamon
  • Overview
  • (847) 885-7877
  • www.redroof.com

Red Roof PLUS+ Chicago - Hoffman Estates Introduce

For those in Illinois, particularly in the bustling Northwest suburbs, finding a hotel that offers a combination of value, convenience, and reliable service is often a priority. The Red Roof PLUS+ Chicago - Hoffman Estates is a hotel that has established itself as a go-to option for a variety of travelers, from those on a long road trip to locals needing a comfortable and extended place to stay. This article provides a detailed, factual overview of what makes this hotel a suitable choice, drawing on public data and guest experiences to give you a clear picture. We'll explore its strategic location, the range of services it offers, and the features that have earned it positive reviews, helping you make an informed decision for your next visit.

The Red Roof PLUS+ brand is known for its "Upscale Economy" approach, which means guests can expect a modern, clean, and comfortable experience without the high price tag. Guest feedback consistently highlights the exceptional service, with specific praise for the front desk staff. This commitment to customer care is a significant reason why guests return, with one long-term visitor noting their positive experiences over several months. Whether you're in the area for business, visiting family, or simply need a place to rest your head, understanding the full scope of what the Red Roof PLUS+ Chicago - Hoffman Estates has to offer will help you appreciate its value. We’ll examine the amenities that make it a practical choice for both short-term and extended stays, as well as the features that enhance the overall guest experience, ensuring you're well-prepared for a pleasant and hassle-free visit.

The Red Roof PLUS+ Chicago - Hoffman Estates is conveniently located at 2500 Hassell Rd, Hoffman Estates, IL 60169. This location is a major asset for both local residents and visitors from out of town. Situated with easy access to I-90, the hotel is a practical choice for anyone traveling by car, simplifying the journey to and from destinations in the greater Chicago metropolitan area. For those in Illinois, this accessibility makes it a great option for housing out-of-town guests, as it's straightforward to navigate and well-connected to major roads. The hotel’s proximity to a variety of local attractions and commercial centers is another key benefit. It’s located near popular destinations like the NOW Arena and Woodfield Mall, as well as a variety of dining and entertainment options, making it a convenient base for leisure activities. The hotel is also a short drive from St. Alexius Medical Center, which is a useful feature for anyone with medical appointments in the area. For business travelers, its location offers a manageable commute to a number of corporate offices and conference centers in Hoffman Estates and Schaumburg. The combination of its easy highway access and its position within a bustling suburban hub ensures that guests can get around with minimal hassle, whether they are here for a few days or an extended period.

The Red Roof PLUS+ Chicago - Hoffman Estates provides a set of services designed to meet the needs of a diverse clientele, focusing on practicality and comfort.

  • The hotel is 100% smoke-free, providing a clean and fresh environment for all guests.
  • Pet-friendly accommodations are available, and up to two pets are allowed per room. The first pet stays for free, with a small charge for a second pet. This service is a major advantage for those traveling with their furry companions.
  • A 24-hour front desk ensures that staff are always available to assist with check-in, check-out, and any guest inquiries, with some guests praising the professionalism and helpfulness of the front desk team.
  • Free Wi-Fi is provided, allowing guests to stay connected for work or leisure.
  • The hotel offers a business center with a computer station, making it convenient for business travelers to handle their work needs.
  • Guests have access to on-site laundry facilities, which is a great benefit for those on extended stays.
  • Complimentary coffee is available in the lobby, providing a warm and welcoming touch for guests at any time of day.
  • Some rooms are equipped with a mini-refrigerator and a microwave, which are especially useful for guests staying for a longer duration.

The hotel's features are designed to provide a comfortable and functional stay, with a focus on modern amenities and guest convenience.

  • The hotel is part of the Red Roof PLUS+ brand, which means rooms are typically upgraded with modern furniture, flat-screen TVs with a free expanded cable package, and wood-like floors.
  • Rooms feature blackout curtains and are soundproofed, ensuring a peaceful and restful night's sleep for all guests.
  • For those with mobility needs, the hotel offers accessible rooms with features like wider doorways, grab bars in the bathroom, and accessible bathing fixtures.
  • Some rooms are noted to have balconies, offering a nice space to relax.
  • Guests can request an iron/ironing board and a hair dryer from the front desk, if not already in their room.
  • The hotel offers free self-parking, which is a valuable feature for those driving to the property.
  • For an enhanced experience, some "Premium" rooms come with a welcome snack box that includes water, juice, and other treats, as well as upgraded bedding.
  • The hotel's management and staff are consistently praised by guests for their friendly and professional service, with specific staff members often mentioned by name for their helpfulness and positive attitude.

For any questions or to make a reservation, you can contact the Red Roof PLUS+ Chicago - Hoffman Estates directly using the information provided below. The staff is ready to assist with your needs, ensuring a smooth booking process and a pleasant stay.

Address: 2500 Hassell Rd, Hoffman Estates, IL 60169, USA

Phone: (847) 885-7877

Mobile Phone: +1 847-885-7877

For those of us in Illinois, the Red Roof PLUS+ Chicago - Hoffman Estates is a highly practical and appealing option for a variety of reasons. Its location is a major plus, offering easy highway access for travelers and a convenient spot for local residents to host visitors or take a break from home. The hotel’s reputation for having a friendly and professional staff is a huge selling point, as a positive human element can make all the difference in a stay. This is particularly noted in customer reviews that mention the helpfulness and kindness of the front desk team. The value-oriented nature of the Red Roof PLUS+ brand, combined with its modern, clean rooms and useful amenities like pet-friendly policies and on-site laundry, makes it a sensible choice for extended stays or a quick stopover. For a local looking for an affordable yet reliable place to stay, or a spot to recommend to out-of-town guests, this hotel provides a great balance of comfort, convenience, and service, solidifying its place as a trusted option in the Hoffman Estates area.

Red Roof PLUS+ Chicago - Hoffman Estates Photos

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Red Roof PLUS+ Chicago - Hoffman Estates 4
Red Roof PLUS+ Chicago - Hoffman Estates 4
Red Roof PLUS+ Chicago - Hoffman Estates 4
Red Roof PLUS+ Chicago - Hoffman Estates 4
Red Roof PLUS+ Chicago - Hoffman Estates 4
Red Roof PLUS+ Chicago - Hoffman Estates 4
Red Roof PLUS+ Chicago - Hoffman Estates 4
Red Roof PLUS+ Chicago - Hoffman Estates 4
Red Roof PLUS+ Chicago - Hoffman Estates 4

Red Roof PLUS+ Chicago - Hoffman Estates Location & Map

2500 Hassell Rd, Hoffman Estates, IL 60169, USA

Reviews

I've been coming here for about 3 months on and off and I have received great services here. Between the people from the front desk to the house keeping, I have nothing bad to say about The Red Roof. I would recommend you coming here if you on the road or need a place to stay days to weeks at a time. I also want to thank the person in the kiosk because she was able to give me discount when I was $11 short to renew my stay. I truly appreciate everyone here

Jun 09, 2025 · brian beamon

⭐⭐⭐⭐⭐ “A Comforting Stay with an Exceptional Front‑Desk Star — Thanks to Lisa!” I recently stayed at the Red Roof PLUS+, and the standout moment was the warm, professional service from Lisa at the front desk. What made it memorable: Welcoming Arrival From the moment I checked in, Lisa greeted me with a genuine smile and made sure everything was in order. She guided me through my room options and gave clear directions to nearby dining spots and essentials—much like places where front‑desk staff have been praised for being “quick, efficient, and above‑the‑norm helpful.

Jun 19, 2025 · Rahul Jain

The one star is for the housekeeping staff who were very nice. Awful experience. The room was prepaid for. When my stay got extended, I went to ask where the laundry and exercise facilities were. Due to construction, they were not available. I then decided ok I'll move to another red roof so I contacted customer service through the kiosk in the lobby. While I'm speaking with a rep. The manager (Jason) ,I don't believe that's his real name, unplugged the kiosk to prevent me from reporting. I then went to my room to try and call and mu phone in the room was unplugged. After waiting a bit I then went back to the kiosk, once again in mid conversation, the manager unplugged the kiosk, pulls the kiosk in the lobby and locks the door. Obviously something else was going on if you go through those lengths to prevent a customer from reporting and leaving the property. I checked out went to another hotel only to notice that I was not checked out of the property and was charged for 2 nights that I wasn't at the property. Once I reached out to red roof corporate, I finally received a statement/bill ,with an additional $408+$240 listed as miscellaneous. Then looked at my credit card to find a total of $1621.00+ charged to my card, that red roof corporate claims they can do nothing about. Thank God my bank is now investigating the matter. Construction happens, but when you prevent a guest from moving to another location and then place fraudulent charges, and them claim clerical error, yet it's been over a month and $$ is not refunded. You're a crook and you're doing something illegal that might have been exposed, had I been allowed to speak with a representative without being interrupted and forced to move hotels. Make your own choice, but I would avoid this location.

Jul 23, 2025 · Jermaine Faber

Overall awful experience. Staff was friendly and the room was clean enough overall (though the lighting leaves a lot to be desired). Also over a 4 day stay my room was never cleaned and bedding/towels were never refreshed. Now here’s where it gets bad. I reserved a room with a jet tub and the water pressure from the tap takes LITERALLY 2 hours (honestly maybe more) to fill up, I ended up falling asleep waiting for it to fill my first night there. Then, the next night, once it was full, I turned on the jets and several “flakes” of grime/debris came out… I drained the tub and took a shower. So much for that. Then, I ended up extending my stay by one night and was apparently charged a no-show fee(in error) for that reservation. I called 3.5 weeks ago and they said they’d get back to me, called again 2.5 weeks ago and they said they were reversing the charge but I still haven’t seen that AND I still have not received my deposit back for the initial reservation, a whole month later. Needless to say I’ll be calling back on Monday and, if I still haven’t gotten it back after another week, disputing the charges, but I cannot recommend this hotel to anyone who can’t afford to have their money taken away from them for no reason for a month.

Jul 05, 2025 · Vance Wade

I have stayed at many Red Roof Inns over the years as my wife and I have traveled frequently with our pets. We know it is a budget motel chain, but we have usually had a positive experience staying there. Unfortunately this was not one of those occasions. First let me start with the positives: the room was clean and everything in the room functioned as it should. Now for the negatives: - This was advertised as a “Red Roof Inn Plus+” which I expected to be better than a regular “Red Roof Inn”. It was not. - I went to their website and looked at the pictures of a standard room for a Red Roof Inn and compared it to the room I was given (see the attached pictures). You will notice that the pictures are of pretty much the same room except the “standard” room from the website includes a number of features that were missing from the room I was given including: • A cloths rack to hang cloths. This was important to me as I was in town for a funeral. I had a suit and a couple of dress shirts I needed to hang so they would not get wrinkled. I had to hang everything on the shower curtain rod and move it when I took a shower. • Some chairs and a table or desk. I ate a couple of meals in the room and basically had to hold my plates as I sat on the bed to eat. That was not particularly comfortable. Finally, I appreciated having a refrigerator, but the one in the room was so loud that I had to unplug it at night in order to get some sleep. Overall, I cannot say I would recommend staying at this motel.

Apr 30, 2025 · Jim G

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