Royal Hotel Bronx

This hotel is in a convenient location and looks very nice. You have an escort to view your room before payment. Now, after you really get to look at the room, it's not completely clean. 2 very flat pillows that look like the pillow cases were not clean. No wash cloths. 2 towels and 1 hand towel. No washcloths available at the front desk. No refrigerator. One microwave is available on the first floor. I'm sure we saw one roach. There is only 1 half roll of toilet paper. We had to clean the bathroom sink. Kind of reminds me of a bourgeois 490 motel type room. The person at the check-in desk named Sandy was very nice. Good shower. That is all.

Listen you get what you pay for lol it was cheap as hell and a great location. Was my room clean, absolutely not but that’s why I ALWAYS come prepared and clean it my damn self lol It sucks but I gotta do what I gotta do lol. Now the customer service not amazing but I mean it’s not terrible lol I asked for tissue and towels and I never got them so I had to get them myself. Their towels weren’t clean and I had to buy my own and no washcloths so I bought that too lol listen like I said you get what you pay for. This is not the Hilton lmao so make do with what you have and enjoy your stay the best you can! FYI no microwave or fridge in rooms. I wouldn’t dare use their ice lmao or ice bucket and just keep your clothes in your suitcase Chile lmao

The Room was disgusting. Me and my partner saw dead roaches on the floor & baby live roaches. It’s disgusting. The bed has stains and a burnt hole on it. The bathroom tub has stains, the shower curtain has stains and I saw a piece of hair on it. They DO NOT clean the rooms, if they did I wouldn’t be seeing things like that. And why do we have to pay $60 in cash at the front for damages??? And we paid 94 for the room. The only thing that was nice in there was the sink area. It looked luxury. Everything else was bad. I will not be coming back here ever again.

I wish I could give 0 stars. Where do I begin with this? First or all, there is nothing "royal" about this hotel but I already knew that when booking lol The hotel pictures are false advertisement. Upon checking in, I realized that this was one of those hotels where ppl live (perhaps nyc voucher program?)...The elevator was dirty, the room itself had dirty walls and roaches in the bathroom and in the room. I am not sure if there were bed bugs as I was too afraid to leave my stuff there and risk an infestation. The walls were full of stains (god knows what fluids were splattered on there). The room was $120/night + tax which is a disgrace. A place like this shouldn't be called "hotel", but "shelter" and should refrain advertising itself as an accommodation for tourists and visitors.... DO NOT STAY - AVOID AT ALL COSTS IF YOU CAN

I dont know what everyone is complaining about but I for one enjoyed myself..... No Bed Bugs and whatever I wanted to watch they had every app.... the front desk was extremely nice and I would go back and stay again