Sheraton Lisle Naperville Hotel ico

Sheraton Lisle Naperville Hotel

Hotels Near Of MeIllinoisDuPage CountyLisleWarrenville Road

3000 Warrenville Rd, Lisle, IL 60532, USA

4.0

The room itself was nice however the shower hit me directly in my face and I’m 5’3. My dad who is 6’7 had a much harder time showering. Taz the front desk clerk was an inattentive disrespectful employee standing there with his ear pod in and completely ignoring hotel guests. I stood in front of him for 5 minutes while he just ignored me. All I needed was towels for the pool. Then was finally told they didn’t have any and he would send the maids. 30 minutes later I called back asking and was told he would call. That never happened. We walked through the hotel soaked. He was very rude or short. For that alone I’ll never be back.

Katie Dotts
  • Overview
  • (630) 505-1000
  • www.marriott.com

Sheraton Lisle Naperville Hotel Introduce

Hello, Illinois! When we're looking for a hotel in the suburbs of Chicago, whether it's to host a major life event or to provide a comfortable place for out-of-town guests, we need a place that is reliable, accommodating, and well-equipped to handle our needs. The Sheraton Lisle Naperville Hotel is a name that often comes up in these conversations. Situated in Lisle, this hotel has a reputation for being a versatile venue that can handle everything from large-scale corporate events to the most special of occasions, such as a wedding. For many Illinois residents, especially those in the western suburbs, a hotel is more than just a place to sleep; it’s a community hub for celebrations, a convenient stop for business travelers, or a welcoming home base for visiting family. The Sheraton Lisle Naperville Hotel has established itself as a key player in this role, offering extensive event spaces and a team of dedicated professionals who work tirelessly to ensure every detail is just right. While some experiences may vary, as with any large establishment, the hotel's ability to pull off major events with grace and precision is a testament to the hard work and coordination of its staff, who are often praised by name in customer reviews. It is this commitment to making big moments run smoothly that makes it a trusted name in the local community.

The Sheraton Lisle Naperville Hotel is a full-service hotel that caters to a wide range of needs, from individual travelers to large groups. It is particularly known for its success in hosting weddings and other significant events. As a past customer review from a bride attests, the staff, including specific names like Rafael, Emilie Margaret, and Mona, were instrumental in making their wedding day "absolutely perfect." The review highlights a level of personalized service and attention to detail that is highly valued, from accommodating special requests to ensuring decor was placed exactly as envisioned. The front desk staff also received commendations for their helpfulness in distributing welcome bags and ensuring guests had a seamless stay. This kind of positive feedback paints a picture of a hotel that is truly invested in its guests' experiences, especially during important events. However, it's also important to acknowledge that customer experiences can vary. Another review describes a frustrating interaction with a front desk employee, which resulted in a negative experience. These differing reviews suggest that while the hotel's event planning and management are often a strong suit, the day-to-day service can be inconsistent. This is a common challenge for large-scale operations, but it's important for local users to be aware of the hotel's overall strengths, particularly in its capacity to deliver on its promises for major occasions.

Located at 3000 Warrenville Rd, Lisle, IL 60532, the Sheraton Lisle Naperville Hotel is perfectly situated in the western suburbs of Chicago. This location is incredibly convenient for both locals and out-of-town guests. It's a short distance from major thoroughfares like Interstates 88 and 355, making it easily accessible for anyone driving to the area. For those flying in, both O'Hare International Airport (ORD) and Midway International Airport (MDW) are less than 30 minutes away, which is a major benefit for wedding guests or business clients traveling from across the country. The hotel also offers a free five-mile shuttle service, which can be used to reach nearby attractions such as the Morton Arboretum, Downers Grove Golf Club, and the Naperville Riverwalk. This service adds a layer of convenience that is highly valued. The hotel's proximity to these popular local spots makes it a great home base for anyone wanting to explore the best of the western suburbs. The location is also well-suited for corporate travel and events, as it's nestled within a business corridor. For Illinois residents, the ease of access to this hotel, whether for a quick meeting or a weekend event, is a significant advantage that helps simplify travel plans. It's a central point that connects the convenience of a suburban setting with easy access to major transportation routes and local amenities.

The Sheraton Lisle Naperville Hotel offers a range of services designed to make any stay, whether for a single night or an extended event, as comfortable and seamless as possible. The amenities cater to both business and leisure travelers, as well as large groups.

  • Expansive Event Spaces: With over 25,000 square feet of function space, including a Grand Ballroom, the hotel is well-equipped to handle weddings, conferences, and large meetings.
  • Dedicated Event Planning Staff: A team of professionals is available to assist with every detail of event planning, from decor and catering to guest accommodations.
  • On-site Dining Options: The hotel features a restaurant, a bar, and a café, offering a variety of food and beverage options.
  • Indoor Pool and Fitness Center: Guests can enjoy the indoor swimming pool and a state-of-the-art fitness center, providing opportunities for relaxation and exercise.
  • Complimentary Shuttle Service: A free five-mile shuttle service is available for guests to explore nearby attractions and corporate offices.
  • Welcome Bag Distribution: For events like weddings, the front desk staff is helpful in distributing welcome bags to out-of-town guests.
  • Free Self-Parking: The hotel offers complimentary on-site parking for all guests, a convenient and cost-saving amenity.

The highlights of the Sheraton Lisle Naperville Hotel are a reflection of its versatility as a full-service destination in the suburbs. These features make it a top choice for many different types of stays.

  • Exceptional Event Coordination: For major events like weddings, the staff's attention to detail and personal touch is consistently praised, ensuring a memorable and stress-free experience for the organizers.
  • Accommodating Staff: The front desk and other staff are noted for being extremely helpful, particularly with group bookings and special requests.
  • Strategic Suburban Location: The hotel’s position in Lisle provides easy access to key highways, both major airports, and local attractions, making it highly convenient for guests from anywhere in the region.
  • Versatile Venues: With various event rooms, including a large ballroom and an atrium with natural light, the hotel can accommodate a wide range of event sizes and styles.
  • All-in-One Destination: The combination of event spaces, on-site catering, guest rooms, and recreational facilities makes it a one-stop-shop for a comprehensive event or a family vacation.

For more information on booking an event, a room, or to get in touch with the hotel staff, you can use the contact information below.

Address: 3000 Warrenville Rd, Lisle, IL 60532, USA

Phone: (630) 505-1000

For Illinois residents, the Sheraton Lisle Naperville Hotel is an excellent option for several reasons. If you’re planning a wedding, a milestone anniversary party, or a large corporate meeting, the hotel's reputation for exceptional event planning and its team of dedicated staff make it a highly reliable choice. The positive reviews from past clients, who often mention staff by name for their detailed assistance, speak volumes about the hotel's ability to make major life events run smoothly. This is a huge relief for anyone tasked with organizing a big celebration. Furthermore, for those of us with friends and family visiting from out of state, the hotel’s convenient location and free amenities like parking and a shuttle service make it an ideal place for them to stay. It provides a comfortable and welcoming base that is easily accessible from the airport and perfectly situated to explore the beauty of the western suburbs. While individual interactions may vary, the hotel's overall capacity to handle large groups and important occasions with professionalism and care makes it a valuable asset to the local community. It is a trusted venue that simplifies planning and provides a memorable experience for both you and your guests.

Sheraton Lisle Naperville Hotel Photos

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Sheraton Lisle Naperville Hotel Location & Map

3000 Warrenville Rd, Lisle, IL 60532, USA

Reviews

The room itself was nice however the shower hit me directly in my face and I’m 5’3. My dad who is 6’7 had a much harder time showering. Taz the front desk clerk was an inattentive disrespectful employee standing there with his ear pod in and completely ignoring hotel guests. I stood in front of him for 5 minutes while he just ignored me. All I needed was towels for the pool. Then was finally told they didn’t have any and he would send the maids. 30 minutes later I called back asking and was told he would call. That never happened. We walked through the hotel soaked. He was very rude or short. For that alone I’ll never be back.

Jul 29, 2025 · Katie Dotts

I had my wedding here last weekend and it was absolutely perfect!!! Rafael was so accommodating with my requests to make our night run smoothly! Emilie Margaret helped so much in paying attention to the little details and placing the decor I brought in exactly where I wanted it, making it look exactly how I envisioned. The front desk staff was extremely helpful in passing out welcome bags to our guests and ensuring our guests from out of town had an incredible and seamless stay. Mona made sure I was taken care of throughout the entire wedding planning process in reminding me to keep on track with things I needed to schedule and even helping me create a wedding timeline. Thank you Sheraton Lisle staff for an unforgettable wedding experience!!!!

May 23, 2025 · Alexis Carmona

Do NOT stay at this hotel, I rarely leave reviews, but this stay was so disappointing I felt compelled to share. The room was gross—the carpet smelled terrible, everything was extremely run-down, and the entire property looks like it hasn’t been updated in decades. It honestly feels like it should be torn down or completely rebuilt. We never received any cleaning service during our stay, and to top it off, the air conditioner didn’t work. Knowing that Marriott now owns Sheraton, we expected a much higher standard. This was nowhere near the level of quality we’re used to from a Marriott-branded hotel. Would absolutely not stay here again.

Jun 22, 2025 · Colleen Larkey

The hotel team is very friendly and made me feel welcomed and at home. Donna and Leticia are special.. The gim and the pool ate very nice, and the breakfast is also very good ! I was here for 1 month, and at the end , i missed the people i saw every day... I came back now and i hope to come here again. Thank you !

Jun 07, 2025 · Natasha Tavares

Stayed here for 4 nights during a music conference held at the hotel. Some negatives: the ice machine was broken on our floor and the floor below, one of the elevators was down for a couple days, the elevator near the gym and pool was down, the shower head was mounted very low for my 6’2” husband, and the flush on the toilet was touchy. Some pros: room was clean, sheets were clean, there was a decent gym and pool, conveniently located close to the highway, discovered some decent walking trails nearby. Overall an acceptable experience.

Jul 20, 2025 · Samantha Wagner

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