SureStay Plus Presque Isle Erie

The SureStay Plus Presque Isle Erie, part of the Best Western family of hotels and operating under the "Hotels Near Of Me" category, is located at 3041 W 12th St, Erie, PA 16505, USA. For inquiries, guests can contact the hotel at (814) 835-4200 or via mobile at +1 814-835-4200.

The SureStay Plus Presque Isle Erie enjoys a strategic location on West 12th Street, a significant commercial and transportation artery in Erie, Pennsylvania. This placement offers convenient access to many of Erie's key attractions and business hubs. Specifically, the hotel is:

• Approximately one mile from the renowned Presque Isle State Park, providing easy access to its beaches, hiking trails, and recreational activities.
• Minutes away from Waldameer Park and Water World, a popular amusement and water park, making it an attractive option for families.
• In close proximity to the Erie International Airport (ERI), roughly 2.2 miles away, which is ideal for air travelers.
• Conveniently located near a variety of restaurants, offering diverse dining options within a short distance.
• A reasonable drive from other Erie attractions such as the Erie Zoo, the Erie Playhouse, and Splash Lagoon indoor water park.
• The surrounding area on W 12th Street is a mix of commercial establishments, including other hotels and businesses, making it a practical base for various travel purposes.

The hotel is described as 100% smoke-free and recently renovated, suggesting a commitment to a fresh and modern environment for guests.

The SureStay Plus Presque Isle Erie offers a comprehensive range of services and amenities aimed at providing a comfortable and convenient stay for both leisure and business travelers. These include:

• Complimentary Breakfast:
  A notable feature is the free daily breakfast, which is described as a "full hot breakfast" or "basic but nice selection of juice and they had microwaveable sandwiches if you wanted some heft" according to guest reviews. This amenity adds significant value for guests.
• Connectivity:
  High-speed Wi-Fi is available throughout the property, including in all guest rooms and public areas, ensuring guests can stay connected for work or leisure.
• Parking:
  Free self-parking is provided on-site, including ample space for RVs, buses, and trucks, which is a considerable convenience. The parking lot is noted as well-maintained.
• Room Features:
  Most rooms are equipped with flat-screen HDTVs, refrigerators, and microwaves, offering added convenience for guests. Pillow-top mattresses are advertised for a restful night's sleep. Other standard in-room amenities typically include coffee/tea makers, irons and ironing boards, desks with chairs, hairdryers, and free toiletries in private bathrooms with shower/tub combinations. Some rooms may also feature sofa beds.
• Recreation and Fitness:
  The hotel boasts a 24-hour fitness center with cardio machines, allowing guests to maintain their workout routines. There is also a seasonal outdoor pool, perfect for relaxation during warmer months.
• Guest Services:
  A 24-hour front desk is available to assist guests with check-in, check-out, and any inquiries. Other services include guest laundry facilities (coin-operated), vending machines, and possibly fax and photocopying services.
• Pet-Friendly Policy:
  The hotel is pet-friendly, allowing dogs for an extra charge and deposit, making it suitable for travelers with canine companions. Service animals are exempt from fees.

The SureStay Plus Presque Isle Erie, as part of the Best Western brand, aims to provide a reliable and consistent travel experience. Its key features include:

• Newly Renovated Property:
  The hotel states it is newly renovated, contributing to a modern and pleasant aesthetic.
• Proximity to Attractions:
  Its location is a significant asset, being very close to Presque Isle State Park, Waldameer Park, and the airport, making it a convenient base for exploring Erie.
• Comprehensive Amenities for Value:
  The inclusion of free hot breakfast, free Wi-Fi, and free parking adds considerable value, particularly for budget-conscious travelers.
• Comfortable Beds:
  One guest specifically praised the "king sized bed was comfy and the pillows were great."
• Cleanliness (Mixed Reviews):
  While one review highlights the room being "very clean," another points to significant cleanliness issues. This suggests variability in guest experience.
• Accessibility:
  The property offers some accessibility features, including wheelchair-accessible parking and rooms, though specific details on accessible features should be confirmed if needed.

As a SureStay Plus property, the hotel often offers competitive rates and may participate in Best Western's loyalty programs, such as Best Western Rewards, which can provide discounts or points for stays. The hotel targets travelers seeking a comfortable and amenity-rich stay without a premium price tag, aligning well with the "Hotels Near Of Me" search for value and convenience.

However, an objective introduction requires presenting a balanced view of guest experiences, which appear to be mixed based on the provided reviews:

• Positive Feedback:
  One guest had a very positive experience, noting: "My room was huge and plenty large enough for me. The king sized bed was comfy and the pillows were great. Plenty of parking and well maintained. The room was very clean. My only issue was that there isn’t a fan in the bathroom, but that’s really only a minor inconvenience. I enjoyed the free breakfast. Basic but nice selection of juice and they had microwaveable sandwiches if you wanted some heft. I would definitely stay here again." This highlights good room size, comfortable bedding, sufficient parking, general cleanliness, and satisfactory breakfast.
• Negative Feedback and Inconsistencies:
  Conversely, another guest reported a highly negative experience, stating: "The location is great. Close to restaurants and 10 minutes from the beaches. As for our room, it was definitely not worth $250 for one night. The queen size beds in our room were definitely full size and uncomfortable. The room smelled like mold. The mirror in our bathroom had mascara and toothpaste spit on it. One of the windows were broken. And lastly we requested early check-I. And when we had brought it up upon arrival we were quickly told by both front desk staff that it is absolutely not until 4 and then after laughing they said checkout isn’t even until 11 and it’s only 10:30. I understand that but it was just the way it was handled after we had requested it that was a little off putting. Our next trip to Erie will definitely not be spent here." This review raises several critical concerns:
  • Value for Money:
    A perception that the room was "definitely not worth $250 for one night," suggesting a disconnect between price and perceived quality for this guest.
  • Room Discrepancies:
    The claim that "queen size beds in our room were definitely full size and uncomfortable" points to potential misrepresentation or inconsistency in room descriptions/offerings.
  • Severe Cleanliness Issues:
    Reports of the room smelling like "mold," and "mascara and toothpaste spit on" the bathroom mirror indicate significant cleanliness failures that contradict the hotel's stated renovations and other positive reviews.
  • Maintenance Problems:
    A "broken window" further suggests maintenance deficiencies.
  • Front Desk Experience:
    The handling of an early check-in request, with staff being "quickly told by both front desk staff that it is absolutely not until 4 and then after laughing," suggests a lack of professionalism and customer service, leading to a "little off putting" experience.

Given the contrasting reviews, prospective guests for SureStay Plus Presque Isle Erie should be aware of the potential for varied experiences. While some guests find the hotel to be clean, comfortable, and a good value with convenient amenities and location, others have encountered significant issues with room quality, cleanliness, and staff demeanor. It is advisable for travelers to consider these points, perhaps read more recent reviews, and confirm specific room details and policies when booking to manage expectations within the "Hotels Near Of Me" search category.