The Brook at Turning Stone

The Brook at Turning Stone, previously known simply as "The Hotel," is a key lodging option within the vast and award-winning Turning Stone Resort Casino, located at 5218 Patrick Rd, Verona, NY 13478, USA. Positioned centrally within the resort complex, The Brook serves as an excellent choice for local users searching the "Hotels Near Of Me" category who desire a comfortable and modern stay with immediate access to Turning Stone's comprehensive amenities, without necessarily opting for the most luxurious or high-rise options like The Tower or The Lodge. It strikes a balance between accessibility, comfort, and value, making it a popular choice for a wide range of guests.

The environment of The Brook is designed to be welcoming and convenient. Being "at the heart of Turning Stone," it offers direct pathways to the vibrant casino floor, numerous dining establishments, and the resort's leisure facilities. While it's part of a large resort that can be bustling, The Brook itself offers a pleasant and often recently updated atmosphere within its rooms and public areas. Customer reviews frequently highlight the successful renovations, particularly on the fourth floor, indicating a commitment to modernizing the guest experience. The interior design aims for a fresh and appealing aesthetic, providing a comfortable retreat after a day of gaming or exploring the resort's offerings. The presence of a "huge" indoor pool, as noted by guests, adds to the recreational environment, making it suitable for families and leisure travelers alike. Though part of a larger complex, The Brook manages to maintain its own distinct character, offering a more grounded, yet still connected, experience compared to the towering hotels. The resort's extensive grounds and various outdoor spaces are also accessible, offering a diverse environment for guests to enjoy.

The services at The Brook are comprehensive, benefiting from being part of the larger Turning Stone Resort Casino. Guests can expect standard hotel services such as a 24-hour front desk, ensuring staff are always available to assist with check-in, check-out, and any inquiries. Complimentary high-speed Wi-Fi is provided in all rooms and public areas, catering to the needs of both business and leisure travelers. While specific room service hours might vary, access to 24-hour room service is typically available across the resort's accommodations. Guests at The Brook also enjoy access to the resort's two pools (The Brook's family pool and The Tower Fitness Club pool), as well as The Tower Fitness Club, which includes a gym, sauna, and hot tub. Complimentary valet parking is provided, along with free covered self-parking and extended parking, adding significant convenience for those arriving by car. The resort offers a complimentary casino shuttle for easy movement around the expansive property. For an additional charge, airport shuttle services are available to and from Syracuse Hancock International Airport (SYR). The staff, as exemplified by positive customer feedback about individuals like Kristen at the front desk, are often praised for their friendliness, helpfulness, and willingness to provide recommendations, enhancing the overall guest satisfaction.

Key features of The Brook at Turning Stone include its recently renovated rooms, with particular praise for the "absolutely beautiful" new rooms on the fourth floor. This indicates a focus on providing modern and updated accommodations for guests. The hotel offers 268 rooms, including 28 suites, providing a variety of options to suit different needs and preferences. Room types include Deluxe King Rooms, Deluxe Rooms with Two Double Beds, and Deluxe Suites with King Beds, often featuring whirlpool tubs and separate seating areas for added comfort and luxury. Each room is equipped with modern conveniences such as flat-screen televisions with cable channels and pay-per-view movies, hair dryers, coffeemakers, and in-room safes. Access to the resort's vast array of dining options (over 20 restaurants), entertainment venues (including a vibrant casino floor and nightclub), and championship golf courses is a major draw. The large indoor pool is a significant amenity for guests, offering a recreational option regardless of the weather. The Brook's direct access to the gaming floor and multiple restaurants makes it highly convenient for guests who want to immerse themselves in the resort's activities without long walks or commutes. The hotel also features connecting/adjoining rooms upon request, catering to families or groups traveling together.

Promotional information for The Brook at Turning Stone often highlights its refreshed rooms and convenient central location within the resort. While it may not carry the same "luxury" branding as The Lodge or The Tower, it is promoted as a comfortable and modern option that provides excellent value and direct access to all of Turning Stone's offerings. The general promotional strategy of Turning Stone Resort Casino, which encompasses The Brook, often includes various packages that bundle accommodations with resort credits for dining, spa services, or golf. For example, the "Experience Turning Stone Package" often allows guests to earn resort credit per night, applicable at various dining and recreational venues across the property, including those accessible from The Brook. The extensive list of dining options, from casual to fine dining, and the lively entertainment schedule (live music, shows, and casino promotions) are consistently featured in promotional materials, drawing guests to the overall resort experience. The benefit of enrolling in the TS Rewards Program is also a recurring promotional point, offering discounts on hotel rooms (based on play), spa services, and other resort amenities, which can be particularly appealing to repeat visitors or those planning an active stay. The emphasis is on the seamless integration of comfortable lodging with a world-class resort experience, making The Brook an attractive option for those seeking a dynamic and enjoyable stay at Turning Stone.