Hotels Near Of MeNew YorkSeneca CountyWaterlooNew York 414
2468 NY-414, Waterloo, NY 13165, USA
I visited Waterloo, New York a few months back during an ice storm between Rochester and Syracuse when it was no longer safe to drive. I pulled off Interstate 90 after my friend looked up a Microtel nearby. However, The Lux was before said hotel and looked nice, so I decided to stop there. The receptionist was friendly and helpful and welcomed my highly trained service dog. She helped me find a room on the first floor near an exit, so he could do his business easily. The room was clean and smelled good unlike some hotels. Also, the furniture and decor were modern. I noticed they had a seasonal outdoor pool, which is always a welcome treat and preferred, because who wants to go swimming inside without sun and reeking of chlorine? Lastly, the continental breakfast the next morning was the best I've ever had! Seriously-- They had made-to-order Belgian waffles, mini omelettes with onions and bell peppers, sausage patties, bacon, cheddar and Swiss cheese, bagels, cereal options, fresh fruit, juice, and coffee. I made a few trips to the buffet and grabbed some sausage for the road for my dog. I appreciated that there was an attendant at the breakfast station keeping everything both clean and well-stocked. If I'm ever in the area again, I most definitely will be back!
Welcome to The Lux Hotel & Conference Center, Ascend Hotel Collection, a premier destination for travelers seeking comfortable and convenient accommodations in Waterloo, NY. For those actively searching on platforms like "Hotels Near Of Me," The Lux Hotel & Conference Center presents an excellent option, offering a blend of modern amenities, welcoming service, and a strategic location just off Interstate 90, making it an ideal stopover or base for exploring the beautiful Finger Lakes region. Located at 2468 NY-414, Waterloo, NY 13165, USA, this hotel is easily accessible and provides a quality experience for both leisure and business travelers.
Upon arrival, guests are often greeted by a friendly and helpful staff, setting a positive tone for their stay. The overall environment of The Lux Hotel & Conference Center aims to provide a pleasant and comfortable atmosphere. While some guest reviews indicate that public spaces have undergone recent renovations, suggesting a modern and refreshed aesthetic, the guest rooms offer a clean and comfortable experience, though some might appreciate further updates to align with contemporary design trends. The hotel strives for cleanliness, ensuring that rooms are well-maintained and free from unpleasant odors, which is a significant factor for many travelers. The decor often incorporates modern elements, contributing to a pleasant visual appeal.
The services at The Lux Hotel & Conference Center are designed to enhance the guest experience. One of the standout features frequently praised by visitors is the exceptional complimentary breakfast. This isn't your average continental spread; guests can enjoy a lavish buffet that includes made-to-order Belgian waffles, mini omelets with various fillings like onions and bell peppers, savory sausage patties, crispy bacon, and a selection of cheeses such as cheddar and Swiss. Beyond the hot options, there are also bagels, a variety of cereals, fresh fruit, juices, and coffee. The presence of an attentive breakfast attendant who ensures cleanliness and keeps everything well-stocked further elevates this offering, making it a highlight for many guests and a strong reason for repeat visits. This comprehensive breakfast service provides a substantial and delicious start to the day, catering to diverse dietary preferences and needs. For guests with service animals, the hotel demonstrates a welcoming and accommodating approach, assisting with room placement near exits for convenience, showcasing their commitment to accessibility and guest comfort.
Beyond breakfast, The Lux Hotel & Conference Center offers several features that contribute to a memorable stay. The hotel boasts a seasonal outdoor pool, a highly desirable amenity, especially during warmer months. This feature allows guests to relax and enjoy the sunshine while taking a refreshing dip, offering a preferred alternative to indoor pools that often lack natural light and can have a strong chlorine smell. This focus on an outdoor aquatic experience aligns with the hotel's commitment to guest enjoyment and leisure. While not explicitly detailed, the "Conference Center" in the hotel's name indicates that it is also equipped to host events, meetings, and conferences, providing dedicated spaces and services for corporate and social gatherings. This makes it a versatile venue for both individual travelers and groups.
Customer feedback provides valuable insights into the hotel's offerings. Guests consistently highlight the comfort of the beds, often describing them as "very comfy," ensuring a good night's sleep. The presence of room-darkening shades with aesthetically pleasing printed pictures is also appreciated, effectively blocking out morning light and contributing to a restful environment. The on-site restaurant is another notable feature, with reviews praising the "unexpectedly good meal and service." This indicates that guests do not need to venture far for quality dining, making the hotel a more self-contained and convenient option. While some guest feedback suggests that certain aspects of the rooms, particularly bathrooms, could benefit from updating or remodeling (e.g., vent functionality, minor signs of mold, toilet height, and the lack of a soft-close seat), the overall cleanliness of the rooms and bathrooms is generally acknowledged. The hotel's commitment to maintenance is evident in its continuous efforts to improve and refresh its facilities, even if some areas are still awaiting their turn for renovation.
In terms of promotional information, while specific deals and packages are not provided, the general positive feedback regarding the value offered, particularly the extensive breakfast and comfortable amenities, suggests that guests often find the price to be reasonable for the services received. The fact that guests would choose The Lux Hotel & Conference Center over nearby competitors speaks volumes about its perceived value and overall appeal. For those searching for "Hotels Near Of Me" in the Waterloo area, the promise of a welcoming environment, an excellent breakfast, and a convenient location makes this hotel a compelling choice. Travelers are encouraged to check the hotel's official website or popular booking platforms for the latest promotional offers, seasonal discounts, or package deals that might be available for their specific travel dates.
In summary, The Lux Hotel & Conference Center, Ascend Hotel Collection, offers a comprehensive and enjoyable stay experience for anyone looking for "Hotels Near Of Me" in Waterloo, NY. Its strong points include its friendly and accommodating staff, particularly praised for their assistance with service animals, a truly exceptional complimentary breakfast, a refreshing seasonal outdoor pool, comfortable beds with thoughtful room-darkening features, and a highly-regarded on-site restaurant. While some minor updates to specific room elements are noted, the overall cleanliness, modern public spaces, and commitment to guest satisfaction make The Lux Hotel & Conference Center a highly recommended option for both short and extended stays in the Finger Lakes region.
2468 NY-414, Waterloo, NY 13165, USA
Get directionsI visited Waterloo, New York a few months back during an ice storm between Rochester and Syracuse when it was no longer safe to drive. I pulled off Interstate 90 after my friend looked up a Microtel nearby. However, The Lux was before said hotel and looked nice, so I decided to stop there. The receptionist was friendly and helpful and welcomed my highly trained service dog. She helped me find a room on the first floor near an exit, so he could do his business easily. The room was clean and smelled good unlike some hotels. Also, the furniture and decor were modern. I noticed they had a seasonal outdoor pool, which is always a welcome treat and preferred, because who wants to go swimming inside without sun and reeking of chlorine? Lastly, the continental breakfast the next morning was the best I've ever had! Seriously-- They had made-to-order Belgian waffles, mini omelettes with onions and bell peppers, sausage patties, bacon, cheddar and Swiss cheese, bagels, cereal options, fresh fruit, juice, and coffee. I made a few trips to the buffet and grabbed some sausage for the road for my dog. I appreciated that there was an attendant at the breakfast station keeping everything both clean and well-stocked. If I'm ever in the area again, I most definitely will be back!
May 13, 2025 · KreeVery basic but clean. The public spaces appear to have been recently renovated, but the rooms could use some updating. Bed was very comfy. Room appeared clean but dated. Bathroom was clean but in serious need of updating/remodeling. Vent did not work and the shower ceiling and caulk had the beginning signs of black mold. Toilet was oddly super low but worked fine (needs a soft close seat/lid). We did appreciate the room darkening shade. No light leaking in in the morning and had a nice picture printed on it. Price was OK... maybe a bit high considering the need for updates/renovations. The best part of our stay was the unexpectedly good meal and service in the on-site restaurant. Definitely the highlight of our overnight stay. We would stay here again, and would choose this hotel over the hotel across the road...
Mar 10, 2025 · K BocinskiDear Hotel Management, I am writing to express my deep concern regarding a troubling incident that occurred during my recent stay at your hotel from the night of March 27th to March 28th, 2025. I stayed in room 114, and throughout the night, I was disturbed by the sounds of a child crying intermittently. At first, I tried to ignore it, understanding that young children often cry, but I became deeply alarmed when I heard the child speak for the first time, saying, “Daddy, my wa wa hurts.” The man accompanying the child then made strange noises, which raised my concern further. It seemed that something was wrong, and I felt it necessary to report it. I tried to call the front desk from my room to report my concern, but the phone was not working. I then walked down to speak with a staff member, who appeared uninterested in the matter. I explained my concerns, particularly that I feared the child might be in danger or that potential abuse could be occurring. Despite my worries, the staff member did not seem to take the situation seriously. She walked down to my room to check, but when I asked for more information, she claimed that the neighbors did not have children, or she was unable to provide further details. I find it extremely disturbing that the safety and well-being of a child appeared to be dismissed in such a casual manner. While I understand that children cry from time to time, the situation raised significant red flags, and I believe the staff should have shown greater urgency and empathy when a guest expressed genuine concern for a child’s welfare. I am writing this review in the hopes that it will reach the appropriate individuals at your hotel who care about ensuring the safety and well-being of your guests, especially children. I sincerely hope that further investigation takes place and that future concerns of this nature are treated with the seriousness they deserve. Thank you for your attention to this matter. Sincerely, Julia Bentley
Mar 28, 2025 · Julia AnnI stayed at this hotel during a business trip, and it was a very pleasant experience. The location is excellent, close to several restaurants and major tourist attractions. The room was spotless, with a comfortable bed and all the necessary amenities. I would especially like to highlight the night shift front desk staff, who were incredibly kind and helpful, making my stay even more enjoyable. The only thing that could be improved is the Wi-Fi, as the connection slowed down during peak hours. Overall, this is a hotel I highly recommend. I would definitely stay here again on my next visit.”
Jan 27, 2025 · Patricia Díaz ReyesStayed here as I’d drove all day and just needed a place to stop and sleep. Neighboring hotel was booked so ended up here. The clerk was nice and while they didn’t have lots of availability was able to get a room. The price for an older room in need of repairs was in my opinion high but needing a room I didn’t complain. The bed was comfortable but the room was less than satisfactory. The ceiling in the bathroom had stains for water and mold, the handle on the shower stall was loose and ready to fall off. The security lock on the door for the room was also loose and ready to fall out of the door casing. This place is certainly in need of some updating. While it worked for a quick overnight it wouldn’t be recommended for any extended stays.
Oct 09, 2024 · Justin Shute
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