The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton ico

The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Hotels Near Of MeNew YorkMonroe CountyRochesterEast Avenue

550 East Ave, Rochester, NY 14607, USA

4.0

Believe me when i tell you, i have never been here. But my first time was today and my last time was today. To have two people order an $89 dry rubbed aged Delmonico steak and have them both come out cooked completely wrong.. i ordered med-rare and it came out well done. I returned it and had another one made. And i will tell you that it came out medium. And trust me, when i tell ya it WAS NOT a Delmonico steak. The look and the taste was not even close to a Delmonico. I couldn't finish it. I kept chewing and chewing. Never again. Our bill for 7 people was $1500 bucks. Not worth it!!! It was better worth going to Texas Roadhouse. Now those steaks were awesome steaks!!!!

Antonio Caia
  • Overview

The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton Introduce

For those seeking a distinguished stay in Rochester, NY, The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton stands as a beacon of luxury and comfort. Operating under the "Hotels Near Of Me" category, this premier urban resort offers a sophisticated experience for both local users and visitors, combining elegant accommodations with an array of upscale amenities and services.

Strategically located at 550 East Ave, Rochester, NY 14607, USA, The Strathallan provides convenient access to Rochester's vibrant cultural and historic districts. Guests can reach the hotel by calling (585) 461-5010 or via mobile at +1 585-461-5010. Its prime address places it within easy walking distance of significant landmarks such as the George Eastman Museum, Memorial Art Gallery, and the Rochester Museum & Science Center, making it an ideal choice for cultural enthusiasts and those looking to explore the city's rich heritage.

The environment of The Strathallan Rochester Hotel & Spa exudes a clean, modern, and welcoming feel from the moment guests arrive. As a DoubleTree by Hilton property, every stay begins with the signature warm DoubleTree Chocolate Chip Cookie, setting a tone of hospitality. The hotel, originally built in 2012 and renovated in 2023, has maintained a contemporary aesthetic while ensuring a comfortable and inviting atmosphere. It positions itself as a dynamic fusion of a social hub and an urban retreat, featuring sophisticated décor and well-maintained public spaces that create a pleasant ambiance for relaxation and socializing.

The accommodations at The Strathallan are a highlight for many guests. The hotel features 155 well-appointed rooms and suites, many of which are notably larger than typical hotel rooms. Guests frequently appreciate the spaciousness, often including a separate living area, a bedroom, a small kitchen space (equipped with a refrigerator and microwave), and a well-maintained bathroom. Some rooms even boast a small balcony, offering a nice extra touch and views of East Avenue or the city. All rooms are non-smoking and come with modern amenities such as flat-screen TVs with premium cable channels, complimentary wired and wireless internet access, and in-room coffee/tea makers. Premium bedding and laptop-compatible safes further enhance guest comfort and convenience. The intelligent layout and cleanliness of the rooms are consistently praised in customer reviews.

A distinctive feature of The Strathallan is its comprehensive range of on-site amenities and services. The hotel is home to two notable dining establishments: Char Steak and Lounge and Hattie's Rooftop Bar. Char Steak and Lounge offers American cuisine in a trendy, contemporary environment, showcasing and celebrating the work of local artists. While one customer review expressed significant dissatisfaction with a steak order, generally, Char is known for its wood-fire grilled steaks, homemade pastas, fresh fish, and house-crafted desserts. Hattie's, located on the 9th floor, is a rooftop bar providing stunning 360-degree views of Rochester. It offers a sophisticated menu of craft cocktails, an extensive selection of whiskeys and tequilas, and local craft beers, creating a perfect setting for unwinding with friends or colleagues. Room service is also available during restaurant hours.

For relaxation and wellness, The Strathallan boasts a full-service spa, Ape + Canary Spa, located directly across the street from the hotel in a historic carriage house. This urban oasis offers world-class treatments and beauty services, including massages, facials, and body treatments, complemented by luxurious relaxation lounges, saunas, and showers. The hotel also features a state-of-the-art 24-hour fitness center, which replaced an indoor pool in 2023, equipped with elliptical machines, treadmills, spin bikes, and weights for guests to maintain their fitness routines while traveling. Although the indoor pool is no longer available, the comprehensive fitness center ensures ample opportunity for exercise.

The services at The Strathallan are highly rated by guests. The staff is consistently described as friendly, welcoming, and helpful, contributing significantly to a pleasant stay. The hotel offers a 24-hour front desk, concierge services, and a 24-hour business center. Complimentary self-parking is available on-site, a valuable amenity in a downtown location. For added convenience, dry cleaning and laundry services are offered Monday through Friday. While airport shuttle service is not available, the hotel's central location often makes it easily accessible by other means of transport.

The Strathallan is also a prominent venue for meetings and events in Rochester. It offers over 13,000 square feet of versatile event space, including a ballroom, several meeting rooms like the East Avenue Conference Room (added in early 2024), and outdoor areas such as the East Avenue patio and the Char Patio. These spaces can accommodate a range of events, from intimate private dinners and small business meetings to large conferences and weddings. The hotel provides onsite catering and a dedicated events team to assist with planning and execution, ensuring successful and memorable gatherings. The availability of diverse spaces, including the rooftop, makes it a highly sought-after location for social and corporate functions.

Regarding promotional information, The Strathallan, as part of the DoubleTree by Hilton brand, frequently offers various promotions, including Hilton Honors member benefits such as discounted rates, points toward free nights, digital check-in, and digital key access. Guests can often find packages that include breakfast or spa credits. While a cooked-to-order breakfast is available for a fee, a complimentary continental breakfast is not explicitly mentioned as a standard offering, unlike some other hotels. The hotel's website and Hilton's global promotions are the best sources for current offers, which might include seasonal deals or discounts for extended stays. The value proposition of The Strathallan lies in its combination of upscale amenities, comfortable and spacious rooms, a prime location, and a commitment to excellent service, making it a competitive choice for those searching for "Hotels Near Of Me" in Rochester.

The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton Photos

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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton 4
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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton Location & Map

550 East Ave, Rochester, NY 14607, USAGet directions >

The Strathallan Rochester Hotel & Spa - a DoubleTree by HiltonThe Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

550 East Ave

7 On Strath7 On Strath

7 Strathallan Park

The Suites at 3NGThe Suites at 3NG

3 N Goodman St

Courtyard Rochester DowntownCourtyard Rochester Downtown

390 East Ave

School 31 Lofts at Colors StudiosSchool 31 Lofts at Colors Studios

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101 S Union St

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Hotel on Monroe, BW Signature CollectionHotel on Monroe, BW Signature Collection

2323 Monroe Ave

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Reviews

Believe me when i tell you, i have never been here. But my first time was today and my last time was today. To have two people order an $89 dry rubbed aged Delmonico steak and have them both come out cooked completely wrong.. i ordered med-rare and it came out well done. I returned it and had another one made. And i will tell you that it came out medium. And trust me, when i tell ya it WAS NOT a Delmonico steak. The look and the taste was not even close to a Delmonico. I couldn't finish it. I kept chewing and chewing. Never again. Our bill for 7 people was $1500 bucks. Not worth it!!! It was better worth going to Texas Roadhouse. Now those steaks were awesome steaks!!!!

May 05, 2025 · Antonio Caia

Although my stay at The Strathallan Rochester Hotel & Spa – a DoubleTree by Hilton – was brief, it was a very pleasant experience. The staff were all friendly and welcoming, and the hotel itself had a clean, modern feel from the moment I arrived. The room I was given was larger than a typical hotel room, which I really appreciated. It included a separate living area, a bedroom, a small kitchen space, and a bathroom, all of which were clean and well-maintained. There was even a small balcony, which was a nice extra touch. Since I was only there for a short time, I didn’t get to explore all of the amenities, but the hotel has a restaurant, a spa, and a gym—everything you would expect from a full-service property. There are also several restaurants nearby if you prefer to eat off-site. For a short stay, this hotel exceeded expectations, and I would definitely return. I would also recommend it to anyone looking for a comfortable and well-located hotel in the Rochester area.

May 04, 2025 · Ryan Smith

I love The Strathallan, but am so extremely disappointed by the poor customer service by a front desk staff member. I came there for a work function, my employer reserved and paid for the room. When trying to check in, I was treated as if I wasn't good enough (sorry if I'm old fat and gray) and that my my word was false, then forced to pay for a room that had already been reserved and paid for. After the terrible treatment, I was asked if I'd like a cookie. The good news is that the bar staff was unbelievably amazing, kind, friendly, gracious as they always are. It's unfortunate that my initial interaction for a very important night that I was looking forward to was started out by the worst customer service I've ever encountered.

Apr 18, 2025 · Tammy Kenney

My husband and I were here to help our son move back home from RIT for the summer. Even though we were in Rochester, we were super close to his apartment near RIT and it was an easy drive. The hotel was great. There's a restaurant/bar right in it with a cozy place to sit by the fire. Our room was amazing. It was large and very clean. We will be back to stay here again!

May 04, 2025 · Amy Roberge

I just checked out. Overall the experience was okay. I have a few comments that unfortunately lower the rating. 1. I couldn’t turn on the TV, someone had to come fix the remote batteries. 2. My room had a pigeon-like consistent purring sound that prevented me from falling asleep for some time past 2am. 3. Room service started banging at my door at 9:00 am, waking me up before my anticipated time. 4. Upon check out and mentioning these concerns, the (very friendly) personnel told me they can’t do anything at at this time (so I guess never). I’m visiting from New York City for business purposes and I was extremely tired. Things that affect my sleep are very important for me, so I might not stay here again. If you have a heave sleep, or are willing to bring some ear plugs in case the room services comes to your door at 7am (exaggeration), then to go for it.

Feb 22, 2025 · Samuel Machado

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