Travel Inn ico

Travel Inn

Hotels Near Of MeDelawareNew Castle CountyNew CastleSouth Dupont Highway

232 S Dupont Hwy, New Castle, DE 19720, USA

3.0

We stayed there in the past and it was acceptable....not outstanding but good enough for the price, looked clean and it's near to the event we were attending. This stay was appalling. The sheets were clearly clean (the only saving grace), however, the rest of the room looked like it hadn't been cleaned in WEEKS! Actual dirt marks on the floor as well as some other stuff that looked like dried cat vomit, marks all around and in the sink, disgusting stains and streaks on the toilet, shampoo drip marks all down the shower walls and doors, the floor behind the bathroom door had clearly never been cleaned. I asked the front desk to send up extra towels and to have someone wash the floor and bathroom while we were at our event. We got the towels (left on top of the heat unit right next to the door, not in the bathroom), but the cleaning didn't happen. Thankfully, I had antibacterial wipes with me to clean the surfaces we had to touch, but it was disgusting. The bed and pillows were like bricks, it was as cold in the room as outside (February) when we got there and it took 10 hours for it to heat up, then it was sweltering. There were no hangers on the rack. They had renovated but the wallpaper was already peeling. So many things...we will not be going back.

Cheri Feeney
  • Overview
  • (302) 322-4500
  • travelinnnewcastle.com

Travel Inn Introduce

Welcome to the Hotels Near Of Me platform, your go-to resource for finding convenient and suitable accommodation options in your vicinity. Today, we're introducing Travel Inn, a hotel located at 232 S Dupont Hwy, New Castle, DE 19720, USA. This introduction aims to provide local users with a detailed and objective overview of Travel Inn, covering its environment, services, features, and relevant promotional information, all based on publicly available data and customer feedback.

Travel Inn is positioned on South Dupont Highway in New Castle, Delaware. This location places it within reasonable proximity to various local attractions and business centers in the New Castle area, making it potentially convenient for travelers seeking an accessible base. The immediate environment around the hotel on a major highway typically suggests easy vehicular access, though it might also imply a certain level of ambient noise depending on the specific room location within the property. For guests relying on personal vehicles, the hotel's location on a main road could be advantageous for navigating to and from their destinations in and around New Castle.

When considering the services offered by Travel Inn, it’s important to look at what guests typically expect from a hotel in its category. As a hotel catering to various travelers, one would anticipate standard amenities such as a front desk for check-in and check-out, and basic room provisions. The phone number provided, (302) 322-4500, and mobile phone number +1 302-322-4500, indicate direct lines of communication for inquiries, reservations, or addressing immediate concerns during a stay. This accessibility for communication is a fundamental service for any hospitality establishment.

Based on information gathered from online reviews, a critical aspect of Travel Inn's service and features pertains to its room conditions and maintenance. While some past guests have found the hotel to be "acceptable" and "good enough for the price" with clean sheets, more recent feedback points to significant concerns regarding cleanliness and upkeep. Specific observations include dirt marks on floors, uncleaned bathroom surfaces with stains and streaks, and general signs of neglect in room maintenance. This suggests a potential inconsistency in housekeeping standards, which is a crucial service for guest satisfaction. The inability to fulfill a request for floor and bathroom cleaning during a guest's outing further highlights a service delivery issue.

Regarding room features, guest feedback indicates that while some renovation efforts may have been undertaken, issues like peeling wallpaper suggest that these updates might not be consistently maintained or executed to a high standard. Practical amenities like hangers, which are standard in most hotel rooms, were noted as missing in one instance. Furthermore, the comfort of beds and pillows has been described as "like bricks," impacting the quality of rest for guests. Temperature control within rooms also appears to be a significant challenge, with one guest reporting extreme cold upon arrival that took a prolonged period to normalize, followed by sweltering conditions. These aspects directly influence the comfort and overall experience of a stay.

A notable point of contention raised by a prospective guest involves the hotel's policy regarding service animals. The feedback indicates a strict "no animals allowed" policy, even for service animals, which led to a loss of business for the hotel. This highlights a critical area where the hotel's policy may not align with broader accessibility regulations concerning service animals. For individuals traveling with legitimate service animals, this policy could be a significant deterrent and a point of concern for compliance with legal requirements.

In terms of promotional information, based on the provided data, there isn't explicit marketing or promotional content to highlight beyond the general expectation of being a budget-friendly option given past descriptions of being "good enough for the price." However, it is essential for potential guests using the "Hotels Near Of Me" platform to be aware that while the price point might be attractive, recent customer experiences suggest that this may come with compromises in terms of cleanliness, comfort, and service consistency. Promotional efforts would typically focus on showcasing the best aspects of a property; however, an objective introduction must also address areas where the hotel may fall short based on public feedback.

For local users considering Travel Inn via the Hotels Near Of Me platform, it is crucial to weigh the various factors. The hotel's location on S Dupont Hwy offers convenient access. However, recent detailed reviews regarding room cleanliness, maintenance, comfort of bedding, temperature control, and the service animal policy present significant considerations. While the hotel may have been "acceptable" in the past, current feedback indicates a potential decline in standards that prospective guests should be aware of. When using "Hotels Near Of Me," users often prioritize a balance of location, price, and quality. In the case of Travel Inn, while the location might be suitable for some, the quality aspects as reported by recent guests should be a primary factor in the decision-making process.

In summary, Travel Inn in New Castle, DE, offers a presence within the local accommodation landscape. Its accessibility via major roadways is a feature that could appeal to certain travelers. However, the comprehensive picture, especially when combining historical and recent guest experiences, suggests that while it might cater to budget-conscious travelers, expectations regarding room condition, cleanliness, and certain service aspects, particularly concerning accessibility for service animals, should be tempered with the information available. Users of the Hotels Near Of Me platform are encouraged to consider all these details to make an informed choice that best suits their needs.

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Travel Inn Location

Travel Inn

232 S Dupont Hwy, New Castle, DE 19720, USA

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Reviews

We stayed there in the past and it was acceptable....not outstanding but good enough for the price, looked clean and it's near to the event we were attending. This stay was appalling. The sheets were clearly clean (the only saving grace), however, the rest of the room looked like it hadn't been cleaned in WEEKS! Actual dirt marks on the floor as well as some other stuff that looked like dried cat vomit, marks all around and in the sink, disgusting stains and streaks on the toilet, shampoo drip marks all down the shower walls and doors, the floor behind the bathroom door had clearly never been cleaned. I asked the front desk to send up extra towels and to have someone wash the floor and bathroom while we were at our event. We got the towels (left on top of the heat unit right next to the door, not in the bathroom), but the cleaning didn't happen. Thankfully, I had antibacterial wipes with me to clean the surfaces we had to touch, but it was disgusting. The bed and pillows were like bricks, it was as cold in the room as outside (February) when we got there and it took 10 hours for it to heat up, then it was sweltering. There were no hangers on the rack. They had renovated but the wallpaper was already peeling. So many things...we will not be going back.

Feb 25, 2025 · Cheri Feeney

Called hotel to see if they had any room ,of course they did that's not the problem . Asked what there policy was about service animals and said no animals aloud I tried to explain he was a service animals and so he then said do not except any animals no matter what so they lost my business they need to get up on there policies and realize service animals are aloud everywhere

May 17, 2025 · Hollie Reimer

Only a 50$ deposit which wasn’t that bad at all , I stayed 4 nights and never had a issue I was a little concerned at first with previous reviews but if your debating on this hotel I’d say for the price it’s WORTH IT although there’s no breakfast really it’s very affordable . Clean and management very professional! Thank you for making my stay for Christmas with my kids memorable definitely will book again .

Dec 31, 2024 · Veronica Lynn

Sheets were Dirty , I was told the rooms were renovated but the one I got wasn't it's was stinky spider web on the ceiling corners hurable

Nov 07, 2024 · Antonio Roman Jr

It was a decent place to stay. The outlets in the room are old and loose. It's a fire hazard. The manager is a very nice guy. But the older man Tim that works at the front desk don't belong working with people. He is very rude and can't talk to anyone politely and with respect. I don't know how he can continue to have a job at the front counter checking people in. I stayed there for three weeks and he wouldn't even say hello or good morning to you when you say it to him. Other then that I was happy with the place overall.

Jul 09, 2023 · Raymond Hoover

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