voco James Newbury Hudson Valley by IHG ico

voco James Newbury Hudson Valley by IHG

Hotels Near Of MeNew YorkGreene CountyCoxsackieSouth River Street

60 S River St, Coxsackie, NY 12051, USA

4.0

Everything written by other reviews is fair and seemingly true. Beautiful location on the water, clean etc. But search "noise" in the reviews before your stay. I was also on the 4th floor with river view, upgraded as platinum elite. My neighbor coughed through the entire evening. In the morning at 6 am their alarm went off. It automatically turned off after 30 minutes and another one started shortly after. Calling the front desk they were dismissive, saying that can't call or check. It very well could have been a medical emergency. I knocked, they woke up, I could hear every word, the scramble, the elevator, and they seemed to have checked out. If you stay, ask for rooms away from other guests or be prepared with your own earplugs. Beautiful location, but I'd question staying here again. It was off peak but I can't imagine staying in peak season with the potential noise.

Derek Figueiredo
  • Overview
  • (518) 719-9800
  • www.ihg.com

voco James Newbury Hudson Valley by IHG Introduce

For local users in Coxsackie, NY, and those seeking an upscale and distinctive lodging experience within the "Hotels Near Of Me" category, voco James Newbury Hudson Valley by IHG presents a unique option. Located at 60 S River St, Coxsackie, NY 12051, USA, this hotel is part of IHG's voco brand, known for its individual charm and vibrant atmosphere. The property boasts a beautiful location directly on the Hudson River, offering guests scenic views and a tranquil backdrop for their stay. The hotel is housed in a renovated historic building, blending classic aesthetics with modern amenities.

Coxsackie itself is a charming village situated on the west bank of the Hudson River, offering a quieter escape while still providing access to the wider Hudson Valley region. The hotel's location makes it convenient for exploring local attractions such as Coxsackie Village Hall, Mcquade Park, and the Bronck Museum. Furthermore, its position offers relatively easy access to larger hubs like Albany, approximately 35 miles north, and Hudson, providing a blend of small-town tranquility and regional accessibility.

Environment and Accommodations:

The voco James Newbury Hudson Valley is lauded for its "beautiful location on the water" and "modern, spacious, clean" environment. The hotel's design embraces its historic past, being housed in the former Coxsackie Town Electric building, which was completely renovated. This results in an interior that guests find aesthetically pleasing, often described as having an appealing "aesthetic." The hotel features an interior courtyard, from which many rooms offer views, including river views, adding to the picturesque setting.

The hotel offers 47 guestrooms and suites, designed for comfort and luxury. Room types include traditional king and double rooms, as well as generously sized suites, some featuring soaking tubs and river views. Accommodations are equipped with modern conveniences such as Smart televisions, complimentary 5G Wi-Fi, in-room safes, and smart charging stations. Beds feature Serta Signature Mattresses, and rooms include motorized shades and mood lighting. Bathrooms are fitted with designer toiletries by Lockwood New York, LED backlit mirrors, and expansive walk-in showers. Accessible rooms are also available with features like lowered counter heights and multi-level door viewers. While the hotel aims for a quiet atmosphere, some guests have noted issues with soundproofing, particularly from hallway noise or adjacent rooms, suggesting that requesting a room away from high-traffic areas or bringing earplugs could be beneficial, especially during peak season.

Services and Amenities:

The voco James Newbury Hudson Valley strives to provide a comprehensive range of services and amenities, aligning with its upscale branding. However, recent guest feedback has highlighted areas for improvement regarding customer service and consistency in policy communication.

Key amenities and services include:

  • On-Site Dining: The hotel boasts multiple dining experiences.
    • Day Line Rooftop Restaurant & Bar: Located on the fifth floor, offering panoramic views of the Hudson River and featuring a classic American Steakhouse menu.
    • Patrick Henry's Waterfront Tavern: Next door, offering a modern American tavern experience with elevated pub fare and signature pizzas.
    • Blue Heron: On the first floor, serving breakfast and cocktails with an outdoor patio and seasonal fireplace. Cooked-to-order breakfasts are available daily, often for a fee, which guests should clarify when booking.
  • Full-Service Spa: River Radiance Spa offers a variety of wellness treatments including massages (Swedish, deep tissue, hot stone), bodywork, organic skincare, and aesthetic services. Private yoga and Pilates sessions are also available. Reservations are required for spa treatments.
  • 24-Hour Fitness Center: A well-equipped gym allows guests to maintain their fitness routines.
  • Complimentary Wi-Fi: High-speed wireless internet access is available throughout the property.
  • Meeting and Event Spaces: The hotel features conference space (588 sq ft) and 2 meeting rooms, making it suitable for corporate events and gatherings. Larger spaces like The Wire Ballroom (7,500 sq ft) and Wire Atrium (3,200 sq ft) are also available.
  • Electric Vehicle Charging Stations: An amenity for EV owners.
  • Free Private Parking: Ample free self-parking is available on-site.
  • Pet-Friendly Policy: The hotel welcomes pets (dogs and cats only) in designated rooms for a non-refundable cleaning fee of $75 per pet, per stay, with a limit of two pets per room. Service animals are exempt. Pets must be leashed in common areas and not left unattended in rooms.
  • Concierge Services: Available to assist guests with local information and arrangements.
  • Coffee Shop/Cafe & 3 Bars/Lounges: Additional options for beverages and light bites.

Features and Distinctions:

The voco James Newbury Hudson Valley stands out due to its "beautiful location on the water" and its array of upscale amenities. The full-service spa, multiple dining options with distinct ambiance (especially the rooftop restaurant with river views), and the blend of historic architecture with modern interior design contribute to its unique appeal. The hotel's pet-friendly policy and EV charging stations also cater to modern traveler needs.

However, recent reviews indicate that while the physical property is impressive, inconsistencies in customer service and communication of policies (e.g., charges for coffee/tea) have impacted guest satisfaction. Guests have reported instances of dismissive staff behavior and a lack of warm welcome, suggesting a need for further customer service training. Noise levels from adjacent rooms and hallways have also been noted as a potential concern, particularly in peak periods. The hotel's response to feedback on these points is crucial for maintaining its reputation as a high-potential property.

Promotional Information:

As an IHG Hotel, voco James Newbury Hudson Valley participates in the IHG One Rewards loyalty program. Guests can earn points for their stays, which can be redeemed for free nights, exclusive member rates, and other benefits. Booking directly through the IHG website or app often provides access to the best available rates and special offers. The hotel's website lists various offers, including a "Stay & Dine" package that provides a daily dining credit, and potential packages that combine stays with spa treatments. Specific promotions may vary seasonally or based on demand.

For the most current and specific promotional information, including details on breakfast inclusion (which is typically for a fee unless part of a specific package), guests are strongly encouraged to visit the official IHG website for voco James Newbury Hudson Valley, or to contact the hotel directly at (518) 719-9800 or +1 518-719-9800. Inquiring about corporate rates, group bookings, or extended stay options can also yield beneficial pricing. Despite some service feedback, the hotel's strong physical attributes and IHG backing suggest a commitment to providing a premium experience, which guests can maximize by leveraging available offers.

voco James Newbury Hudson Valley by IHG Photos

voco James Newbury Hudson Valley by IHG 4
voco James Newbury Hudson Valley by IHG 4
voco James Newbury Hudson Valley by IHG 4
voco James Newbury Hudson Valley by IHG 4
voco James Newbury Hudson Valley by IHG 4
voco James Newbury Hudson Valley by IHG 4
voco James Newbury Hudson Valley by IHG 4
voco James Newbury Hudson Valley by IHG 4
voco James Newbury Hudson Valley by IHG 4
voco James Newbury Hudson Valley by IHG 4

voco James Newbury Hudson Valley by IHG Location

voco James Newbury Hudson Valley by IHG

60 S River St, Coxsackie, NY 12051, USA

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Reviews

Everything written by other reviews is fair and seemingly true. Beautiful location on the water, clean etc. But search "noise" in the reviews before your stay. I was also on the 4th floor with river view, upgraded as platinum elite. My neighbor coughed through the entire evening. In the morning at 6 am their alarm went off. It automatically turned off after 30 minutes and another one started shortly after. Calling the front desk they were dismissive, saying that can't call or check. It very well could have been a medical emergency. I knocked, they woke up, I could hear every word, the scramble, the elevator, and they seemed to have checked out. If you stay, ask for rooms away from other guests or be prepared with your own earplugs. Beautiful location, but I'd question staying here again. It was off peak but I can't imagine staying in peak season with the potential noise.

May 18, 2025 · Derek Figueiredo

As a General Manager in the retail industry, I understand firsthand the critical role that service plays in the overall customer/guest experience. It is for this reason that I feel compelled to share my most recent stay at your establishment—an experience that, unfortunately, did not meet the expectations set by prior visits. My husband and I have been repeat guests at this beautiful property, returning despite a past incident where my husband injured his foot due to broken glass left in an improperly cleaned room. What brought us back was the professionalism and attentiveness of your staff, which at the time, stood out as a testament to your service standards. However, even during previous stays, we encountered lapses in cleanliness. For example, during our last stay in the Heron Suite, we had to request additional cleaning due to hair in the bathtub. Upon departure, we discovered half-eaten pizza slices and used makeup wipes in the bathroom and kitchen cabinets—oversights I mentioned during checkout, not to complain, but in the hope of improving the experience for future guests. The front desk associate was apologetic and receptive to the feedback, which I appreciated. This most recent stay, however, was profoundly disappointing—not due to any specific charge, but due to the apparent decline in customer service and overall hospitality. Upon arrival, there was no one present at the front desk, and another guest was also waiting to be assisted. After several minutes, a bartender acknowledged the waiting guests but continued her task without engagement. Eventually, a staff member arrived, but without offering an apology or a warm welcome. The next morning, my husband went to the lobby to get coffee and tea, something he has done during every visit. While trying to select tea without his reading glasses, he was met with curt responses from multiple staff members, one of whom eventually handed him a tea bag, only to inform him, abruptly, that it would be charged to our room. This came as a surprise, as we had never been charged for coffee or tea in previous visits, and no signage or prior communication indicated a change in policy. When my husband asked for assistance with the hot water dispenser, staff responded with noticeable irritation and reluctance. He felt scrutinized and unwelcome, rather than treated as a valued guest. Only when a familiar staff member arrived for her shift did he feel comfortable enough to voice his concerns. The issue was not the charge for a beverage, it was the manner in which the situation was handled. A lack of communication, unwelcoming body language, and dismissive interactions contributed to a deeply uncomfortable experience. A simple acknowledgment of policy changes, paired with a courteous and professional demeanor, would have made a world of difference. As someone with extensive experience in retail, I urge you to invest in further customer service training for your team. Your property has so much potential, and we have enjoyed many aspects of it in the past. However, service must remain at the forefront if you wish to retain loyal IHG guests. Thank you for taking the time to consider this feedback.

Apr 13, 2025 · Monica Knight Gallo

This hotel is spectacular. We had a corner room that was beautifully appointed and comfortable. We enjoyed breakfast in the hotel and dinner in the restaurant next door. We loved the proximity to the river. Everything was gorgeous. We will travel back just to stay here again.

Feb 28, 2025 · K Sha

Absolutely loved this hotel. It was the best accommodation during our road trip. Our room was great, big shower and comfy king bed. Lovely view of the Hudson River. Highly recommend.

Apr 18, 2025 · Marlene Herrera

Everything about this hotel was 5-star. The front desk service was wonderful. The room was clean and fresh with an amazing view of the Hudson River. We got a beautiful view of the sunrise over the river. The live entertainment was great as well. It was an overall amazing experience.

Feb 09, 2025 · Jennifer Mathews

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