AC Hotel by Marriott Boston Downtown ico

AC Hotel by Marriott Boston Downtown

Hotels Near Of MeMassachusettsSuffolk CountyBostonSouth EndAlbany Street

225 Albany St, Boston, MA 02118, USA

4.0

The cost of my room did not align with the experience I ultimately had. Anyone who regularly stays in high traffic metro areas like Times Square or Chicago or DC, you might be looking at the reviews citing noise and thinking it's an overreaction. I have never in my life been in a hotel where the street noise was so loud. The hotel knows it's an issue and gives you a white noise machine and ear plugs, but if I spent $600 a night on a room including $62 to valet my car, I shouldn't need ear plugs to sleep. Additionally, the rooms are very dark. There are a lot of lamps, but none of them produce enough light. The hot water in the shower took a long time to heat up - close to 10 minutes. Both of those things would be easy to shrug off if the room had been $200, but that wasn't the case here. The HVAC was also on some kind of motion sensor so the AC shut off if you leave the room. I left to get dinner and came back about 1.5 hours later and the room had gone up 10 degrees and was near 80 with humidity. It's only May. I hate to think how hot the room would get in the dead of summer. Can't recommend the hotel and won't stay again.

Lindsay H
  • Overview

AC Hotel by Marriott Boston Downtown Introduce

For those searching for "Hotels Near Of Me" in the bustling city of Boston, the AC Hotel by Marriott Boston Downtown, located at 225 Albany St, Boston, MA 02118, offers a contemporary and European-inspired experience. Accessible by phone at (617) 848-9063 or mobile at +1 617-848-9063, this hotel aims to provide a streamlined and stylish stay for both business and leisure travelers exploring the dynamic landscape of Boston.

Environment and Location: At the Crossroads of Boston's Vibrancy

The AC Hotel by Marriott Boston Downtown benefits from a strategic location, positioning guests at the nexus of several vibrant Boston neighborhoods. Situated in the South End, it is notably close to the Ink Block community, an area recognized for its blend of residential, retail, and dining options. This places guests within walking distance or a short ride to a multitude of attractions and essential services.

Its proximity to major thoroughfares, including the highway, makes it convenient for those traveling by car. However, the hotel is well-connected to public transportation, with a subway station less than a 10-minute walk away, providing easy access to the broader city. For those relying on ride-sharing services, there’s a convenient pick-up/drop-off location on Albany Street. The hotel is also close to local car rental locations for guests who prefer to drive themselves.

The hotel is particularly well-suited for visitors to the Boston Medical Center (BMC), being within close proximity. It's also a favorable option for those attending events at the Boston Convention and Exhibition Center (BCEC), which is approximately 17 minutes away on foot. Beyond these practical advantages, the location offers cultural appeal. Guests can easily access popular areas like Chinatown (approximately 1.3 km away), the Financial District, and the Theatre District, making it ideal for exploring Boston's diverse offerings. Notable landmarks such as the Boston Common, Boston Public Garden, and Trinity Church are within a reasonable walking distance or a short drive. For everyday needs, a Whole Foods market is conveniently located less than a block away, providing quick and easy access to groceries and prepared meals, which is a significant plus for travelers.

Services and Amenities: Modern Comfort and Attentive Staff

The AC Hotel by Marriott Boston Downtown prides itself on its modern amenities and a service philosophy that emphasizes efficiency and elegance. The hotel offers complimentary Wi-Fi throughout the property, ensuring guests can stay connected for work or leisure. Check-in is generally at 3:00 PM and check-out at 12:00 PM, though requests for early check-in or late check-out can be made, subject to availability.

A key aspect of the AC Hotels brand is the AC Lounge, designed as a versatile space that seamlessly blends work and social life. It serves as an inviting area for guests to relax, socialize, or work, often featuring a bar service. While breakfast is available, it is typically offered as a buffet with a surcharge (approximately USD 21 to 25 per person), providing European-inspired options such as assorted European and domestic cheeses, freshly baked croissants, artisan cured meats, yogurts, cereals, seasonal fruits, and sweet and savory tarts.

For guests focused on wellness, the hotel features a 24-hour fitness center. This facility is equipped for various workouts, allowing guests to maintain their routines while traveling. Other services include a 24-hour front desk, express check-in/check-out, luggage storage, and laundry services. The hotel also provides a business center and various meeting rooms, catering to the needs of corporate travelers. For those with vehicles, valet parking is available for a fee (USD 62 per night with in/out privileges), and the property also has electric vehicle charging points. The hotel is pet-friendly, welcoming two pets of any size for an additional fee of $100 per stay, allowing guests to travel with their furry companions. Service animals are exempt from fees.

Customer reviews frequently highlight the exceptional friendliness and helpfulness of the staff. Many guests have praised the ease of check-in and the responsiveness of the team, even mentioning proactive communication via text messages to ensure guest satisfaction. This level of attentiveness, exemplified by staff members like Rachel, contributes significantly to a positive guest experience. Guests can also decline daily room service but request specific items like extra toilet paper or tissue boxes via the app, with staff responding promptly.

Features: Sleek Design and Functional Spaces

The AC Hotel by Marriott Boston Downtown embodies the AC Hotels brand's commitment to thoughtful, functional design with a distinct European sensibility. Rooms are characterized by their clean lines, modern furnishings, and minimalist aesthetic. While some guests have noted that the rooms can be "very dark" with lamps that "don't produce enough light," the overall design is contemporary and sleek.

Room amenities typically include air conditioning, private bathrooms with showers (though some guests experienced longer wait times, up to 10 minutes, for hot water), and LCD TVs with premium channels. Additional amenities include sofa beds and sofas, ensuring a pleasant stay. Guests appreciate the cleanliness and updated nature of the rooms and common areas, with descriptions like "clean and updated" and "very clean and well maintained." The hotel also offers comfortable Marriott beds, often highlighted by guests as a plus for a good night's sleep. Rooms come with a safe, coffee machine, alarm clock, and free bottled water. There are accessible rooms available, featuring amenities like roll-in showers and visual fire alarms.

A feature that some guests have pointed out is the HVAC system, which can be on a motion sensor, leading to the AC shutting off when the room is empty. This can result in a significant temperature increase, particularly concerning in warmer months, which is a point of consideration for potential guests, especially those sensitive to room temperature variations. Despite this, the hotel provides white noise machines and earplugs in rooms to help mitigate external noise, acknowledging the urban environment and the proximity to high-traffic areas.

Promotional Information: Value and Marriott Bonvoy Benefits

As part of the Marriott Bonvoy portfolio, guests at the AC Hotel by Marriott Boston Downtown can take advantage of the loyalty program, earning and redeeming points for stays, and potentially receiving elite member benefits such as late check-out (subject to availability) or room upgrades. While specific promotional offers can vary seasonally, the hotel consistently provides essential amenities that add value to the stay. The hotel also offers discounts for AAA/CAA members, corporate, government/military, AARP, and travel agents.

The hotel's location offers a compelling promotional point, being steps away from a Whole Foods and diverse dining options, ranging from fancy restaurants to casual eateries like Yellow Door Taqueria, Bar Mezzana, Fuji at Ink Block, and Tatte Bakery & Cafe. This access to food choices can help guests manage their travel budget. Additionally, its proximity to public transportation, including the Silver Line, and readily available Uber/Lyft pick-up points on Albany Street, means that guests can save on taxi fares or the expense of renting a car for extensive city exploration. While the hotel has a destination fee of USD 25, guests often find the overall experience and convenience to justify the stay.

While some reviews highlight concerns about the cost-to-experience ratio for higher-priced stays, particularly regarding noise and room lighting, many guests still "highly recommend staying here" due to the overall positive aspects like friendly staff, cleanliness, and convenient access to Boston's attractions. Potential guests are encouraged to consider these aspects and perhaps inquire about room placement if noise sensitivity is a concern. The hotel's ability to provide a comfortable and clean base with excellent service in a well-connected part of Boston remains a strong draw for both leisure and business travelers.

AC Hotel by Marriott Boston Downtown Photos

AC Hotel by Marriott Boston Downtown 5
AC Hotel by Marriott Boston Downtown 5
AC Hotel by Marriott Boston Downtown 5
AC Hotel by Marriott Boston Downtown 5
AC Hotel by Marriott Boston Downtown 5
AC Hotel by Marriott Boston Downtown 5
AC Hotel by Marriott Boston Downtown 5
AC Hotel by Marriott Boston Downtown 5
AC Hotel by Marriott Boston Downtown 5
AC Hotel by Marriott Boston Downtown 5

AC Hotel by Marriott Boston Downtown Location & Map

225 Albany St, Boston, MA 02118, USAGet directions >

AC Hotel by Marriott Boston DowntownAC Hotel by Marriott Boston Downtown

225 Albany St

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Reviews

The cost of my room did not align with the experience I ultimately had. Anyone who regularly stays in high traffic metro areas like Times Square or Chicago or DC, you might be looking at the reviews citing noise and thinking it's an overreaction. I have never in my life been in a hotel where the street noise was so loud. The hotel knows it's an issue and gives you a white noise machine and ear plugs, but if I spent $600 a night on a room including $62 to valet my car, I shouldn't need ear plugs to sleep. Additionally, the rooms are very dark. There are a lot of lamps, but none of them produce enough light. The hot water in the shower took a long time to heat up - close to 10 minutes. Both of those things would be easy to shrug off if the room had been $200, but that wasn't the case here. The HVAC was also on some kind of motion sensor so the AC shut off if you leave the room. I left to get dinner and came back about 1.5 hours later and the room had gone up 10 degrees and was near 80 with humidity. It's only May. I hate to think how hot the room would get in the dead of summer. Can't recommend the hotel and won't stay again.

May 18, 2025 · Lindsay H

Family of 3 visited Boston for 6 nights. I selected this hotel based on the reviews and it did not disappoint. Check in was a breeze and the staff was exceptionally friendly and helpful. Lobby, hallways, and room was clean and updated. We declined service during our stay but needed extra toilet paper and a tissue box. I messaged via the app and the staff responded right away and brought the items to our door. Rachel reached out via text to check on us during our stay and it was reassuring to know someone cared and was available if needed. Location is less than 10 min walk from Subway and there is a convenient pick up/drop off location on Albany St for Uber/Lyft. Also close to a local car rental location if you need a car. Lots of food options - restaurants (fancy and casual) and Whole Foods less than a block away. I would highly recommend staying here if you are visiting Boston.

Apr 07, 2025 · Karen Chin

The AC Marriott in Boston exceeded all expectations! From the moment we arrived, the service was outstanding—warm, professional, and incredibly attentive. The staff went above and beyond to ensure a seamless and comfortable stay, making us feel truly welcomed. The location is unbeatable, with easy access to top attractions, dining, and transportation. Whether you’re in town for business or leisure, everything you need is just a short walk away. The hotel itself is sleek and modern, with well-appointed rooms that are both stylish and comfortable. The common areas are beautifully designed, and the overall ambiance strikes the perfect balance between luxury and practicality. Also. Water and ice on the floor was the best added touch! If you’re looking for a hotel with top-notch service and a prime location, the AC Marriott is the perfect choice. I’ll definitely be returning!

Mar 11, 2025 · Nicole TheCaulkArtist

We paid a lot for what we got; TV was broken when we first arrived, toilet clogged repeatedly during our stay, (to which front desk said that was normal), broken and chipped furnature through the whole room. The bathroom does not have a proper door, and was off its track when we got here. For future travelers, one of the reliable things in the rooms were the beds, so if you plan on only sleeping here, that can work for you. Please use the public parking right across the street for much less money, so you aren't paying for the daily high parking/valet charge here.

May 11, 2025 · Mike Strollart

The hotel is great, it's clean, the reception. Everybody's nice to you. The food is very lacking as far as what your offerings are for breakfast and dinner. While the rooms are clean and nice, the shower is very tough to figure out as it has multiple heads and they don't act in unision. The showers were terrible.

Apr 14, 2025 · Tony Teri

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