Aloft Knoxville West

Hotels Near Of Me Tennessee Knox County Knoxville Lovell Road

364 Lovell Rd, Knoxville, TN 37934, USA

4.0

I recently stayed at this hotel for a weekend wedding, and while the location was convenient and the reception staff were friendly, there were a few issues that left me feeling disappointed. The location was perfect, as it was right next to a Starbucks and had easy access to the highway, making it simple to get downtown or to other parts of the city. The aesthetic of the hotel was also nice, and I particularly enjoyed the liveliness of the lobby and bar area, which added a great vibe to the overall experience. However, upon checking in, I found a noticeable pee stain on the bed linens. The front desk was quick to respond, and they provided new linens immediately, which I appreciated. However, when I went to make the bed, I discovered there were more pee stains on the mattress protector, which was frankly quite unpleasant. I had to remove the protector, remake the bed, and use my own disinfectant spray just to feel comfortable enough to sleep. The front desk did apologize when I mentioned this at check-out, but there was no additional assistance or compensation offered to address the situation. Because of this, I decided to check out earlier than planned. While the stay was manageable for a single night, the overall cleanliness and the lack of further support made it hard to fully enjoy my time there. I hope the hotel takes this feedback seriously and works on improving cleanliness and guest service to match their potential. 😊

Cassidy Valbrun

Overview

(865) 392-6800
www.marriott.com

Aloft Knoxville West Introduce

Welcome to Aloft Knoxville West, a contemporary and vibrant hotel situated in the thriving West Knoxville area of Tennessee. As a prominent listing on the "Hotels Near Of Me" platform, Aloft Knoxville West offers a unique and modern stay experience for travelers seeking convenience, comfort, and a lively atmosphere. Our "Hotels Near Of Me" category is designed to connect users with accommodations that are not only close to their desired destinations but also provide a distinct experience tailored to modern preferences. Aloft Knoxville West, with its focus on a tech-savvy and social environment, perfectly fits this description, making it an excellent choice for both business and leisure travelers.

Environment: Convenient Access and Lively Surroundings

Aloft Knoxville West is located at 364 Lovell Rd, Knoxville, TN 37934, USA, placing it in a highly accessible and dynamic part of the city. The hotel's environment is characterized by its proximity to major thoroughfares, including easy access to the highway, which allows for quick travel to downtown Knoxville, the University of Tennessee, Neyland Stadium, and other parts of the city. This location is particularly advantageous for guests needing to visit the nearby Turkey Creek Shopping Center, which offers over 200 dining and shopping options, making it a bustling hub for retail and culinary experiences. Directly next to a Starbucks, the hotel provides immediate access to a popular coffee spot. While the proximity to the highway offers convenience, some guests have noted potential for noise, suggesting that rooms away from the interstate might be preferable for those sensitive to sound. Despite this, the overall setting is one of modern convenience, surrounded by commercial and recreational opportunities.

Services and Amenities: Tech-Forward Comfort

Aloft Knoxville West prides itself on offering a range of services and amenities designed to enhance the stay of its guests, emphasizing a tech-forward and comfortable experience:

Modern Guest Rooms: The hotel features 107 guest rooms, including options with king-sized beds or two queen beds. Rooms boast a modern and eclectic decor with bold, vibrant colors and a spacious, loft-style feel. Standard amenities include 9-foot ceilings, 55-inch LCD Smart TVs with cable channels and streaming services (like Netflix), mini-fridges, coffee makers, in-room safes, and laptop workspaces. Premium bedding and pillowtop mattresses are provided for comfort, and bathrooms feature rainfall showerheads and complimentary toiletries.
High-Tech Features: Guests can enjoy tech-savvy amenities such as keyless entry, Bluetooth speakers (like Marshall speakers in some rooms), and complimentary high-speed Wi-Fi internet access throughout the property. Mobile key entry is also available.
Re:fuel by Aloft: A grab-and-go pantry offering breakfast options (for a surcharge), including made-to-order breakfast pots or wraps, coffee, and other snacks. Breakfast is generally available from 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends.
WXYZ Bar: A lively lobby bar and lounge area that creates a vibrant atmosphere. Guests can enjoy signature cocktails, mingle, and sometimes experience live music or events. The bar is a central social hub.
Splash Pool: An outdoor pool available for guests to take a refreshing dip. While a noted amenity, it's important to be aware, as per some customer reviews, that the pool may occasionally be closed for maintenance or other reasons.
Re:charge℠ Fitness Center: A 24-hour fitness center equipped with modern exercise machines and free weights, allowing guests to maintain their workout routine at any time.
Business Services: A 24-hour business center and computer station are available, along with one meeting room totaling 560 sq ft, suitable for small meetings or events with a capacity of up to 40 people.
Guest Services: A 24-hour front desk, express check-in/check-out, luggage storage, laundry services (including self-serve coin laundry), and dry cleaning services are offered. Front-desk safe deposit boxes are also available.
Pet-Friendly: Aloft Knoxville West is a pet-friendly hotel, allowing guests to bring their pets for an additional charge (typically around USD 25.00 per accommodation, per night, with weight restrictions, and pets cannot be left unattended). Service animals are exempt from fees.
Parking: Free self-parking is available on-site, including wheelchair-accessible parking.

Features: Modern Vibe and Social Spaces

The distinctive features of Aloft Knoxville West create its unique appeal. The hotel's "modern and eclectic vibe" with its bold colors and open, loft-style spaces sets it apart from traditional hotels. The emphasis on technology, from keyless entry to in-room streaming services, caters to the contemporary traveler. The liveliness of the lobby and the WXYZ Bar is a consistent highlight, providing a social environment where guests can relax and interact. The hotel's commitment to sustainability is also a notable feature, with practices like the use of LED lighting, water-efficient showers, and efforts to reduce plastic waste. Furthermore, its accessibility features, including wheelchair-accessible rooms and public areas, demonstrate an inclusive approach. While the hotel generally receives positive feedback for its friendly staff and modern aesthetic, some past customer reviews have pointed out areas for improvement, particularly regarding cleanliness of bedding/mattress protectors and the occasional unavailability of amenities like the pool. These points suggest a need for consistent adherence to cleanliness standards and clear communication regarding facility status to ensure the best possible guest experience.

Promotional Information and Local Attractions

For those interested in booking a stay at Aloft Knoxville West via the "Hotels Near Of Me" platform, various booking sites and Marriott Bonvoy (Aloft is a Marriott brand) often feature promotions and deals. AAA members can typically save 5% or more and earn Marriott Bonvoy points. It's always recommended to check the official Marriott website or reputable travel aggregators for the most up-to-date offers, seasonal discounts, and package deals. Given its location, Aloft Knoxville West provides easy access to a multitude of Knoxville's attractions:

Turkey Creek Shopping Center: Directly nearby, offering a vast array of shops, restaurants, and entertainment venues.
West Town Mall: Another major shopping destination in West Knoxville.
Downtown Knoxville: A vibrant area featuring Market Square, the historic Tennessee Theatre, and various dining and entertainment options.
University of Tennessee & Neyland Stadium: Ideal for visiting students, faculty, or attending sporting events.
Knoxville Convention Center: Convenient for those attending conferences or exhibitions.
Zoo Knoxville: A popular attraction for families.
Great Smoky Mountains National Park: While a drive, the hotel's highway access makes it a feasible base for day trips to the national park.
Oak Ridge: Home to historical sites and research facilities, also easily accessible.
McGhee Tyson Airport (TYS): The hotel is accessible from the airport, though specific shuttle services should be confirmed.

Aloft Knoxville West offers a fresh, modern, and engaging hotel experience, strategically located for both urban exploration and convenient access to key business and leisure hubs in Knoxville. For booking and inquiries, please use the provided contact information: Phone: (865) 392-6800 or Mobile Phone: +1 865-392-6800. The hotel strives to deliver a unique stay, combining style, comfort, and the Aloft brand's signature social atmosphere, making it a compelling option for those searching on "Hotels Near Of Me."

Aloft Knoxville West Photos

Aloft Knoxville West Location

Aloft Knoxville West

364 Lovell Rd, Knoxville, TN 37934, USA

Get directions

Reviews

Apr 07, 2025 · Cassidy Valbrun

Stayed one night due to having to go to a nearby dealership for work on my car. We checked in a little after 4 which went well. The employees at the counter were friendly and the process didn't take long. Our room was a double queen on the fourth floor. For a two queen bed room, it was surprisingly small. The decor was nice and it was definitely clean, but still had a few small issues like the shower handle trim piece was loose and the shower door didn't close all the way, so water could get out if you weren't careful. We also wished the window had some sort of sheer curtain instead of just a large blackout shade because once you closed it, there was no other natural light. The AC unit was also somewhat noisy and rattled a bit during the night. Other than that, the TV was nice and huge and our bed was comfortable and clean. We would have enjoyed the pool, but it was "closed for cleaning" despite the fact that we saw nobody working on cleaning it. Really disappointing considering it was the beginning of May and the weather was perfect for it. Overall, not a bad price for our one night stay and easily could have been 5 stars if the pool was open and the room was just a bit nicer.

May 05, 2025 · Jake Ruganis

Room was large and had everything we needed in it. Loved the little table we could eat our food at instead of on the bed. Staff was all lovely to deal with. Our only complaint is how the shower was set up- the water easily got out onto the floor, but with no sloping of the floor to the drain, it got our slippers and our floor mat soaked by the time we both showered.

May 20, 2025 · Lacey

Layout of the room was nice; however, the mattress seemed worn out and I didn't not sleep well on the mattress. There were several pillows of different types which was nice but I didn't sleep well on the mattress. Coffee bar was okay. Lobby was nice with contemporary furniture, bar, and pool table. Located right next to the interstate either an easy on ramp close by.

Apr 13, 2025 · Elaine Patrick

One Star - Disappointing and Unhygienic Stay (Marriott Bonvoy Member) - We Checked Out Immediately As loyal Marriott Bonvoy members, we were extremely disappointed with our recent stay at this hotel. From the moment we walked through the door, the experience was subpar. We were not greeted or even acknowledged by any staff members upon arrival, which was a disappointing start to our stay, especially considering our loyalty to the Marriott brand. While the receptionist who eventually assisted me was kind, the initial lack of acknowledgement was off-putting. We had requested and been granted an early check-in, but our room was not ready upon our scheduled arrival time. We were left waiting an additional 20 to 30 minutes, which was inconvenient and frustrating, particularly after anticipating the benefits of our Bonvoy membership. However, the true shock came when we finally entered our room. While the bed was made and the furniture appeared in place, the state of the restroom was absolutely disgusting. There was pubic hair all over the floor and throughout the shower. This level of uncleanliness is completely unacceptable for any hotel, let alone one within the Marriott family. The state of the room was so appalling that we immediately checked out of the hotel. We did not feel comfortable spending even one night in such unsanitary conditions. We ended up going to another hotel that was not affiliated with Marriott, which thankfully provided a much cleaner and more welcoming environment. The fact that a room could be presented to valued Bonvoy members in this state is appalling and reflects poorly on the hotel's standards. We were so dissatisfied that we didn't even attempt to resolve the issue further with this particular property, opting instead to leave and find alternative accommodation. Adding to our concerns about this hotel brand, I also had a concerning break-in experience at an Aloft in Waco, Texas. It seems this brand needs to seriously address its standards for cleanliness, room readiness, and overall security to maintain the trust of its loyal members. Our recent experiences have left us with a very negative impression of the brand, so much so that we chose to stay elsewhere.

Apr 30, 2025 · Brittany Turner