Hotels Near Of MeTennesseeKnox CountyFarragutCampbell Lakes Drive
11341 Campbell Lakes Dr, Farragut, TN 37934, USA
As a Choice Privileges Elite Member, I’d expect what I found at this hotel out of a run-down Rodeway Inn or Econolodge. I’ve never had an issue with other Sleep Inn properties, but this one was unacceptable. There was a massive cockroach we found in the bathroom at 4am. The tables in the room seemed to be peeling/ something stuck to the top of them. It was hard to tell whether it was just burnt or if it was something much worse that wasn’t cleaned. I will be contacting Choice hotels for a complete refund. This is unacceptable. The plus t side to this hotel is they don’t charge a deposit to check in if paying with a card like most other Choice Properties do in Knoxville. I gave 2 stars as the front desk staff was great and very helpful. Service here is awesome. The rooms? Not so much!
The Sleep Inn & Suites West Knoxville, located at 11341 Campbell Lakes Dr, Farragut, TN 37934, positions itself as a budget-friendly option for travelers seeking "Hotels Near Of Me" in the western Knoxville and Farragut region of Tennessee. As part of the Choice Hotels family, it aims to provide a consistent and comfortable experience with essential amenities. The hotel can be contacted directly at (865) 392-8090 or +1 865-392-8090.
The environment at Sleep Inn & Suites West Knoxville elicits a range of opinions from guests. Some recent reviews highlight it as a "very clean hotel in a great area," noting a positive impression and even calling it the "nicest and cleanest Sleep Inn" they've stayed in. These positive remarks often credit recent renovations, new mattresses, and well-maintained premises. However, other reviews, including those from Choice Privileges Elite Members, describe significant concerns. These issues include reports of pest infestations (specifically cockroaches), peeling tables, unidentifiable stains, and general cleanliness issues in the rooms. This disparity suggests that while renovations might be ongoing or have occurred in some areas, the consistency of room quality and cleanliness might vary. The hotel's management of cleanliness and maintenance is a recurring point of contention in guest feedback.
Despite these mixed reviews on room conditions, a consistent positive theme across almost all feedback is the excellence of the front desk staff. Guests frequently praise the staff as "great and very helpful," providing "awesome" service and demonstrating kindness and courtesy. This human element significantly contributes to the overall guest experience, often mitigating some of the reported physical shortcomings of the property.
In terms of services and features, Sleep Inn & Suites West Knoxville provides several key amenities to enhance a guest's stay. A complimentary continental breakfast is offered daily, providing a convenient and quick start to the day. While some reviews suggest a limited variety, it generally "hits the spot." Guests can also enjoy free high-speed Wi-Fi access throughout the property, ensuring reliable internet connectivity for both leisure and business needs.
For recreation and relaxation, the hotel features a seasonal outdoor pool, available for use during warmer months, offering a refreshing option for guests. A well-equipped fitness center is also on-site, allowing guests to maintain their exercise routines. Business travelers can utilize the 24-hour business center. The hotel also offers meeting space, with a banquet hall of 312 sq ft, capable of hosting up to 25 people for receptions or 22 in a classroom setup.
Additional guest conveniences include a 24-hour front desk, ensuring continuous support. Free self-parking is available on-site, including space for RVs, buses, and trucks. The hotel also offers laundry facilities, which are particularly useful for extended stays. While some hotels in the area charge a deposit for card payments, some guests appreciate that this Sleep Inn location does not, which can be a financial relief for some travelers. The hotel is a smoke-free property.
Guest rooms at Sleep Inn & Suites West Knoxville are designed for comfort, though their condition can vary. They typically include essential amenities such as air conditioning, flat-screen TVs with satellite programming (including premium channels), a microwave, and a refrigerator. A coffee/tea maker is also usually provided. Private bathrooms generally feature a shower/tub combination with deep soaking bathtubs, complimentary toiletries, and a hairdryer. Rooms are available in various configurations, including king and queen beds, with both standard rooms and suites (some with sofa beds) offered. Hardwood floors are mentioned in some positive reviews as contributing to cleanliness. Guests can also request free cribs/infant beds and rollaway/extra beds (for a surcharge).
The hotel is pet-friendly, allowing two pets (dogs and cats) per room. There is typically a pet fee of USD 20.00 per pet, per night, with a weight limit of 20 lbs per pet. Pets may not be left unattended in the room. All pet-friendly rooms are typically located on the ground floor. There is a grassy pet relief area on the property and a greenway park behind the hotel, offering convenient spaces for pets. This policy makes it a viable option for travelers with furry companions.
The location of Sleep Inn & Suites West Knoxville at 11341 Campbell Lakes Dr is highly convenient. It is situated in the popular Turkey Creek shopping district, providing easy access to a vast array of merchants, unique boutiques, and restaurants. Major interstates like I-40 and I-75 are easily accessible, making it a good base for exploring the broader Knoxville area.
Nearby attractions include Regal Pinnacle cinemas, Topgolf Knoxville, and Putt Putt Golf and Games, all within a short driving distance. For those visiting academic institutions, the University of Tennessee is also conveniently accessible. The hotel's proximity to Tennova Healthcare and Parkwest Hospital can be a significant advantage for guests seeking medical services. Outdoor enthusiasts might appreciate the short drive to places like The Cove at Concord Park, offering lake views, hiking trails, and water activities, and the Great Smoky Mountains National Park, which is a bit farther but still within day-trip range. This central location makes it suitable for both leisure and business travelers.
As a Choice Hotels property, Sleep Inn & Suites West Knoxville participates in the Choice Privileges loyalty program, allowing guests to earn and redeem points for their stays. Promotional information often emphasizes the brand's commitment to a restful and uncomplicated stay, providing consistent quality. Guests can find competitive rates and special offers by booking directly through the Choice Hotels website or other major online travel agencies. Discounts may be available for AAA members, seniors, and corporate travelers. While the hotel faces some challenges in maintaining consistent room quality and cleanliness, the consistently praised front desk staff and its strategic location near Turkey Creek make it a strong consideration for budget-conscious travelers, especially those with pets, who prioritize excellent service and convenient access to local amenities.
11341 Campbell Lakes Dr, Farragut, TN 37934, USA
Get directionsAs a Choice Privileges Elite Member, I’d expect what I found at this hotel out of a run-down Rodeway Inn or Econolodge. I’ve never had an issue with other Sleep Inn properties, but this one was unacceptable. There was a massive cockroach we found in the bathroom at 4am. The tables in the room seemed to be peeling/ something stuck to the top of them. It was hard to tell whether it was just burnt or if it was something much worse that wasn’t cleaned. I will be contacting Choice hotels for a complete refund. This is unacceptable. The plus t side to this hotel is they don’t charge a deposit to check in if paying with a card like most other Choice Properties do in Knoxville. I gave 2 stars as the front desk staff was great and very helpful. Service here is awesome. The rooms? Not so much!
May 21, 2025 · Jacob WaldroopThis is a very clean hotel in a great area.Check inn was fast breakfast could have had some more variety but it hit the spot .This is the nicest and cleanest sleep inn that I have stayed in.They don't have snack machine which is probably a good thing for me. I was very impressed.
May 17, 2025 · Kim CoulterWe stayed here for one night! Front desk lady was very nice! However, the room felt grimy. There were splatters of something on the walls in the bathroom and sink area. The sheets had holes in them and the air conditioner would not cool off very well. It did the job, but wish we would’ve went somewhere cleaner for $135..
Mar 16, 2025 · Haley Davis CombsLocation is 15 mins from downtown Knoxville and just over 30 mins from the Lost Sea cave. The bed was comfy and the room was very quiet despite the hotel at full capacity. We enjoyed our stay here for the value and would come back again. Breakfast was also decent with eggs, sausage, waffles, bagels, etc.
Apr 29, 2025 · Heather CyganThe room was very clean and modern. The front desk staff were courteous and pleasant. The only comment I could make is that there were no USB outlets to charge a phone. No big deal but many people only carry the charger and not an actual plug. Otherwise, very happy with the experience and it was pet friendly which was important to us.
Jan 10, 2025 · Lorna Burns11340 Campbell Lakes Dr, Knoxville, TN 37934, USA
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