Hotels Near Of MeTennesseeKnox CountyKnoxvilleCampbell Lakes Drive
11717 Campbell Lakes Dr, Knoxville, TN 37934, USA
I come in every once and awhile and I have stayed in different number of rooms there. You really get what you pay for and then it still ain't worth the stay. First off the breakfast is garbage and why I say this the milk always hot the cereal and pancake mix are old and the pancake mix has stuff floating in it. You say your checkout time is 11/12 but there knocking on your door 20-30 mins early trying to clean it. The men at the front desk are very unprofessional and the night worker he is always lying and the other man worker seems to not know wat he his doing taking peoples money. The rooms all have something wrong with them I don't get you spend money on cars and who knows what else but the only thing your not spending money on is the hotel or the road. The rooms always have hair and dirt on the floor so keep shoes on and the bed check them cause they have dirt in them sometimes. In conclusion you just want a cheap resting spot there you go.
Welcome to Quality Inn, a lodging option located at 11717 Campbell Lakes Dr, Knoxville, TN 37934, USA. Operating under the platform category 'Hotels Near Of Me', Quality Inn aims to provide a convenient and economical choice for travelers seeking accommodation in the Knoxville area. For inquiries, you can reach them at (865) 240-0513 or +1 865-240-0513.
The Quality Inn is situated in Knoxville, Tennessee, offering a location that provides access to various local attractions, though specific distances may vary. It's generally considered a budget-friendly option, with a focus on providing basic necessities for travelers. The surrounding area can be varied, and as with any accommodation, it's advisable for guests to consider their individual preferences for location and neighborhood ambiance.
Quality Inn generally offers a range of standard amenities to enhance a guest's stay. These typically include:
As part of the 'Hotels Near Of Me' category, Quality Inn aims to appeal to users seeking convenient and affordable lodging. Being a part of the Choice Privileges Rewards program, guests may have the opportunity to earn rewards, including free nights and gift cards, by choosing to stay at this hotel. Promotional appeals often center around its value proposition – providing essential comforts and services at a more economical price point, making it a suitable option for travelers on a budget.
It is important for potential guests to be aware of the varied experiences shared by past visitors, as highlighted in customer reviews. Some guests have reported concerns regarding the overall cleanliness of rooms, including instances of hair and dirt on floors, and issues with bedding. There have also been comments about maintenance, such as leaking toilets and burn marks on beds. The quality of the complimentary breakfast has been a recurring point of contention, with some guests describing it as subpar. Additionally, some reviews mention unprofessional behavior from front desk staff and issues with early check-out attempts by hotel personnel. There have also been reports of challenges in obtaining refunds. These points suggest that while the hotel offers a budget-friendly option, guests should manage their expectations regarding the condition and service quality.
For those prioritizing a low-cost resting spot over extensive amenities or pristine conditions, Quality Inn may serve its purpose. However, for travelers with higher expectations for cleanliness, modern facilities, or customer service, it might be advisable to consider these points seriously and potentially explore alternative options in the 'Hotels Near Of Me' category in Knoxville.
11717 Campbell Lakes Dr, Knoxville, TN 37934, USA
Get directionsI come in every once and awhile and I have stayed in different number of rooms there. You really get what you pay for and then it still ain't worth the stay. First off the breakfast is garbage and why I say this the milk always hot the cereal and pancake mix are old and the pancake mix has stuff floating in it. You say your checkout time is 11/12 but there knocking on your door 20-30 mins early trying to clean it. The men at the front desk are very unprofessional and the night worker he is always lying and the other man worker seems to not know wat he his doing taking peoples money. The rooms all have something wrong with them I don't get you spend money on cars and who knows what else but the only thing your not spending money on is the hotel or the road. The rooms always have hair and dirt on the floor so keep shoes on and the bed check them cause they have dirt in them sometimes. In conclusion you just want a cheap resting spot there you go.
Feb 25, 2025 · Angelthis place is absolutely disgusting i was traveling across the country and needed to get a little rest. i was in and out of there immediately once i arrived in my room. room wasn’t cleaned at all bed was disgusting and had huge burn marks on it the toilet was leaking people outside were blaring their horns i told them i need my money back and was told it would take 7-10 days. it’s been 2 weeks now i called back and they have blocked my number
Apr 24, 2025 · N P (Send)Swiped my card on January 5th 2025 for 2 nights. Gave me a room key. I started taking everything into the room. The front desk tells me the card has been declined even though there has been a hold placed on the card for the amount. I paid with another card. At first that don't acknowledge the hold and just kept saying it was declined. Then another guy said it would be back on the card in 2-3 business days. I left after my stay. I came back personally to talk to someone 4 days later. The next guy acknowledges the card swipe but says there's nothing they can do about it because the card was declined but says it would take 6-8 business days to return to my card. I contacted my card company and was told if they release the hold it would be back in my account immediately. I called back to the hotel today January 19th 2025. Now I'm being told the manager released it back a week ago and it could take another 2 weeks before the bank releases it back to my account. Not to mention the paint peeling off the walls. The mold in the room i was in. They took my money and have basically refused to give it back. Do not recommend staying here. Not worth the hassle of dealing with everything that you would have to deal with.
Jan 19, 2025 · Shawn CagleFirst and last time staying at a quality inn. I travel all the time and have been to hundreds of hotels around the US. I've been to a lot of horrible hotels, and this is at the top of my list. They have a very serious bedbug infestation. I started getting very itchy at night and woke up to find hundreds of tiny bedbugs crawling on the beds. Spent an hour trying to wipe them off the bed. I now have itchy bumps all over my body and face. There is also mold in the ac unit. I feel horrible complaining because the staff member on duty has been so great. He's new and very friendly. He also helped us get the TV in our room set up. UPDATE: After talking to the manager, he sprayed the beds with bedbug spray, which did not work. Woke up the next day with my arms covered in bumps.
Oct 20, 2024 · Lanelle GopalThis should be charge by the hour hotel. Arrived and there was a group of 15 homeless people right next to the lobby entrance. Went to the first room and it was disgusting and not cleaned from previous stay. Second room had dirty sheets and the comforter had stains and dirt on it, floor was sticky, and felt unsafe. Talked to the hotel staff, after 45 minutes they agreed to credit back my payment though Priceline. Two months later the hotel denied the refund they committed to. It was a gameday weekend so the room was very likely rented again so the hotel got to double dip. I never did anything in the second room so there was no cleaning that had to be redone, that was the one thing they confirmed before I left. I'd never stay here and I'd never recommend this to anyone. Run down and dirty. Owner doesn't care if you come back or not so don't count on them taking care of you. I'd give this zero stars if possible.
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