For travelers seeking a comfortable and convenient extended stay option in Knoxville, Tennessee, Staybridge Suites Knoxville-West, an IHG Hotel, is a prominent choice within the "Hotels Near Of Me" category. Located at 11319 Campbell Lakes Dr, Knoxville, TN 37934, USA, this hotel is strategically positioned in West Knoxville, offering excellent access to major attractions, corporate offices, and the University of Tennessee campus. Its location provides a balance of accessibility to the city's offerings while being situated in a quieter area, allowing for a more relaxed experience for guests planning longer visits.
The environment at Staybridge Suites Knoxville-West is designed to provide a "home away from home" atmosphere, which is a hallmark of the Staybridge Suites brand. The property typically features a modern and inviting aesthetic, with well-maintained common areas, including a welcoming lobby, a comfortable lounge area, and a spacious dining space for breakfast and evening receptions. The hotel boasts an indoor pool, offering a year-round option for recreation and relaxation, along with a 24-hour fitness center for guests to maintain their routines. Outdoor spaces, such as a grilling area, often contribute to a communal feel, allowing guests to relax and socialize. While the hotel generally aims for a peaceful environment, it's important to note that, as with any hotel, the experience can sometimes be influenced by the behavior of other guests, as highlighted in one review regarding noise from children in the hallways. However, the general upkeep of the grounds and public areas contributes to a pleasant overall environment.
The services at Staybridge Suites Knoxville-West are comprehensive, catering specifically to the needs of extended stay guests. A key amenity is the complimentary hot breakfast, which typically includes a variety of options, from hot items like eggs and sausage to fresh fruit, pastries, and coffee. Guests frequently praise the quality and selection of the breakfast, providing a convenient and substantial start to the day. Another highly valued service is The Social (formerly Evening Social or Reception), offered on select evenings (typically Monday through Wednesday), which provides complimentary light dinner, snacks, and beverages. This is an excellent opportunity for guests to relax, unwind, and socialize. The hotel also provides free high-speed Wi-Fi throughout the property, ensuring seamless connectivity for work or leisure. For guests with vehicles, complimentary on-site parking is available. A 24-hour front desk ensures that assistance is always available, and the staff consistently receives high praise for their professionalism, politeness, and helpfulness, as exemplified by the positive feedback for Coby regarding a prompt room change due to a leak. Other practical services include a 24-hour self-service laundry facility, a business center with computers and printing, and a fully equipped fitness center. Dry cleaning pickup and delivery services are also available for added convenience. The hotel also offers a complimentary shuttle service within a certain radius, subject to availability, enhancing local accessibility for guests without personal transportation.
The features of the suites at Staybridge Suites Knoxville-West are designed for comfort, convenience, and functionality during longer stays. The hotel offers a variety of spacious studio and one-bedroom suites, all of which come with fully equipped kitchens. These kitchens typically include a full-size refrigerator with a freezer, a microwave, a stovetop, and a dishwasher, along with essential cookware, dishes, and utensils. This allows guests the flexibility to prepare their own meals, significantly reducing dining costs and enhancing the "home-like" feel. Each suite is equipped with a comfortable living area, a flat-screen TV with premium channels, and ample workspace. The beds are noted for their comfort, contributing to a restful night's sleep. Accessibility is also a priority, with ADA-compliant suites available, featuring roll-in showers or grab bars and other necessary modifications. The hotel is pet-friendly, allowing guests to bring their furry companions for a fee, making it a suitable option for travelers with pets. Rooms often feature a sofa bed in the living area, providing extra sleeping space for families or groups. The commitment to providing inviting and cozy rooms, as mentioned in reviews, underscores the hotel's focus on guest comfort.
Promotional information for Staybridge Suites Knoxville-West often highlights its value proposition for extended stays. As an IHG Hotel, guests can benefit from the IHG One Rewards loyalty program, earning points on their stays that can be redeemed for free nights, exclusive member rates, and other perks. The hotel promotes its complimentary amenities such as hot breakfast and evening receptions as significant cost-savers for guests. Its location near major Knoxville attractions like the University of Tennessee, West Town Mall, and various corporate campuses makes it an attractive base for both business and leisure travelers. The hotel emphasizes its suitability for temporary assignments, relocations, or leisurely extended vacations. While specific seasonal promotions are not provided in the given information, IHG properties frequently offer deals for longer stays or advanced bookings. The strong positive reviews regarding staff service, comfortable rooms, and comprehensive amenities serve as strong organic promotion, often leading to repeat stays for satisfied guests. For reservations or inquiries, the hotel can be contacted at (865) 675-7829 or +1 865-675-7829.
11319 Campbell Lakes Dr, Knoxville, TN 37934, USA
Get directionsThe room was fine. Had a beautiful view and accommodated us three fine. Was having a fast stay from Indiana since dad was in the hospital. I gave 1 star due to the two rooms across from us. We stayed there last night in room 303. Front desk should have been involved. they kept us up until 1 in the morning letting their kids run up and down the halls and scream, knock on walls and doors. This was pretty much all night since we checked in. Think we check in around 6:30/7 and the kids were just everywhere running around. Including down stairs where the mom took them while she was on the phone. So I know the front desk person definitely new what was going on. Kids were doing the same down there. Wasn’t a peaceful moment in our stay, at all. We couldn’t even watch cartoons with our youngest we had with us because of how loud they was being in the halls so we decided to go grab some dinner hoping it calm down a little by the time we got back. Nope still full force same thing. If this is how these are ran is letting other people disturb other guest all night spending almost 300$ on the stay, we won’t be back.
Apr 27, 2025 · Chelsie BuchananUpon arrival, we were greeted by Coby. He is an absolute gem. Very professional, very polite, very helpful. We got to our room and noticed we had toilet leak. We called and Coby was right on top of it. He made arrangements, very quickly to move us to another room. We ended up being upgraded to a larger room. Coby went beyond expectations. We saw him the next day in the lobby and thanked him again for his quick and friendly response. Coby is just one of many reasons that we will always stay in a Staybridge Hotel. The service is always top notch and the rooms are always inviting and cozy. Thank you to all thar made our stay so enjoyable.
Apr 27, 2025 · Kimberly AkridgeThe rooms could use a refresh and deep clean..sofa was gross enough that I used a sheet to sit on it but it was certainly comfy otherwise. The hotel serves free food several evenings each week which was a pleasant and tasty surprise. The front desk staff was friendly and helpful. DO NOT stay on the side of the building facing the interstate if you are a light sleeper, as it is extremely loud and very busy. The lobby is clean and inviting and even has a "den" for games and reading. Location is great with lots of shopping and restaurants nearby. I suggest Seasons in Turkey Creek...very tasty. Just wish the outdoor seating area was not on the side of the building next to the loud traffic. Would stay again but would love to see a little updating or deep cleaning of furniture.
Feb 06, 2025 · Stephie 640We was there for a tournament and it was convenient to restaurants, shoppings, and our event. Check in was super easy. Only negative was that breakfast on the weekends starts at 7:30 but that did not have an affect our weekend. Bonus was having free laundry!!!!! Will stay here again
Apr 16, 2025 · Tamara JacksonAs a Diamond Elite member, I expect a certain level of service from IHG properties, but my stay at Staybridge was disappointing. At check-in, I requested a late checkout and was told I would need to call down at 7:00 AM to see if one was available, as this was supposedly IHG policy. I know this isn’t true, and it completely defeats the purpose of requesting a late checkout in advance. When I returned at midnight and asked again, I was finally granted one—so clearly, it was possible all along. Breakfast was just okay, especially compared to other IHG hotels. It lacked the quality and variety I’ve come to expect. On top of that, there was a leak in the ceiling, which is completely unacceptable. And to make matters worse, while I was getting dressed to leave, the cleaning staff attempted to walk into my room without knocking. This is unprofessional and a serious privacy concern. Between the inconsistent service, misinformation about IHG policies, a leaking ceiling, and the invasion of privacy by housekeeping, I won’t be staying here again.
Feb 07, 2025 · Anissa BenderThank you for visiting our website! If you have any suggestions or thoughts, please share them—we value your feedback!
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