Hotels Near Of MeNew YorkOntario CountyGenevaHamilton Street
473 Hamilton St, Geneva, NY 14456, USA
Me and my friends booked it because it was our cheapest option, and we thought it couldn’t be as bad as we were expecting. However, it was way worse than what we anticipated. We checked the beds for bedbugs since the hotel didn’t seem to be in good condition. We ended up seeing signs of bedbugs on the bed. We didn’t bring our bags inside and just wanted to get a refund, but it turned into a nightmare. They argued a lot about the money we paid. In the end, they probably argued with us for about an hour, wasting our time, but they finally agreed to just charge the cleaning fee, which was 40 dollars. Next time I book any hotel, I would rather pay more to avoid bad service after this experience. I’ve even stayed in hostels and never had a similar experience in my life.
When searching for "Hotels Near Of Me" in the Geneva, NY area, various options may appear, including budget-friendly accommodations like the Americas Best Value Inn Geneva. Located at 473 Hamilton St, Geneva, NY 14456, USA, this hotel falls into a category often sought by travelers prioritizing cost savings. In an objective introduction, it's important to provide a balanced view, drawing upon publicly available information and, critically, actual guest experiences to paint a realistic picture for potential visitors.
The Americas Best Value Inn brand typically aims to provide no-frills, affordable lodging, appealing to guests who are looking for a basic place to sleep without extensive amenities. The exterior and common areas of such establishments are often functional, designed for practicality rather than luxury. The environment of a budget hotel can vary significantly, and in the case of Americas Best Value Inn Geneva, user reviews suggest that the overall condition and ambiance may not always meet basic expectations for comfort and cleanliness.
Regarding services, budget hotels generally offer a limited range of amenities compared to higher-tier establishments. Standard services usually include a front desk, basic Wi-Fi, and sometimes complimentary breakfast, although the quality and availability of these can differ. For Americas Best Value Inn Geneva, based on the provided customer feedback, the experience related to service appears to be a significant area of concern. Guests have reported considerable difficulties when attempting to resolve issues, particularly concerning refunds and cancellations. The phone number for the hotel is (315) 789-7600, or mobile phone +1 315-789-7600, for direct inquiries. However, the reviews highlight challenges in receiving satisfactory customer support, with descriptions of "argument" and "nightmare" scenarios when seeking resolutions for billing or room condition issues.
The core features of a budget hotel like Americas Best Value Inn Geneva are typically modest. Rooms are expected to contain essential furnishings: beds, a television, and a private bathroom. The quality and maintenance of these features are crucial for guest satisfaction. However, the provided reviews for this particular hotel indicate severe issues with the fundamental aspects of the room experience. Multiple customers have reported the presence of bedbugs, a critical concern that directly impacts guest safety and comfort. Such issues are highly detrimental to the guest experience and are a primary reason for guests choosing not to stay at the property after check-in. The immediate discovery of such problems led guests to seek refunds, which then reportedly became a difficult and protracted process.
Promotional information for budget hotels often emphasizes affordability as their primary selling point. While Americas Best Value Inn Geneva might present itself as a cost-effective option for travelers seeking "Hotels Near Of Me," the actual customer experiences suggest that the perceived value may be significantly diminished by the reported issues. Guests explicitly stated that they "booked it because it was our cheapest option," but that the reality was "way worse than what we anticipated." This indicates a potential disparity between the promotional promise of value and the actual guest experience.
One recurring theme in the customer reviews is the mention of unexpected charges or difficulties in obtaining refunds, even for unused rooms. Customers reported being charged "cleaning fees" for rooms they did not occupy or use, leading to accusations of "scammers" and "fraudulent business" practices. The removal of a sign promising a "full refund" for staying "30 minutes or less in the room" further exacerbated negative perceptions and contributed to a sense of distrust among guests. This type of promotional practice, followed by a failure to honor stated policies, is a significant red flag for potential visitors.
The sentiment expressed in the reviews is overwhelmingly negative, with strong admonitions such as "STAY AWAY FROM THIS HOTEL, NO MATTER WHAT. DO NOT STAY HERE." These are not isolated incidents but appear to be shared experiences among the provided feedback, focusing on critical issues like bedbugs, cleanliness, and the contentious refund process. The comparison to even hostel experiences being superior, as mentioned by one reviewer, underscores the severity of the reported problems.
For local users searching for "Hotels Near Of Me" in Geneva, NY, while Americas Best Value Inn Geneva may appear as a budget option, it is imperative to consider the detailed and highly critical customer feedback. The reported issues with bedbugs, cleanliness, and particularly the challenging refund and customer service experiences, are significant factors that potential guests should weigh heavily before making a booking decision. While the aim of budget hotels is to provide economical stays, the accounts suggest that the trade-off in this instance may involve substantial compromises on fundamental aspects of comfort, hygiene, and guest satisfaction. Prospective travelers are strongly advised to consult the most current and comprehensive reviews available to make an informed choice.
473 Hamilton St, Geneva, NY 14456, USA
Get directionsMe and my friends booked it because it was our cheapest option, and we thought it couldn’t be as bad as we were expecting. However, it was way worse than what we anticipated. We checked the beds for bedbugs since the hotel didn’t seem to be in good condition. We ended up seeing signs of bedbugs on the bed. We didn’t bring our bags inside and just wanted to get a refund, but it turned into a nightmare. They argued a lot about the money we paid. In the end, they probably argued with us for about an hour, wasting our time, but they finally agreed to just charge the cleaning fee, which was 40 dollars. Next time I book any hotel, I would rather pay more to avoid bad service after this experience. I’ve even stayed in hostels and never had a similar experience in my life.
Oct 12, 2024 · Cansin OzsoyThis is the worst place ever. If I could give zero stars, I would. Our room had bedbugs when we arrived, so we decided not to stay. They had a sign in the lobby that said, ‘30 minutes or less in the room, and you get a full refund.’ When we came back, they had taken it down. The owners are shady, rude, disingenuous, and scammers. First, they tried to scam me by saying that my card would not be charged, but that was a lie. I had to call the booking company to cancel. I had to argue with the owners to get a refund on two rooms we didn’t even bring our bags into. The people who own this hotel are scammers running a fraudulent business. They charged me a $50 ‘cleaning fee’ for rooms that were not used. STAY AWAY FROM THIS HOTEL, NO MATTER WHAT. DO NOT STAY HERE.
Oct 12, 2024 · Charlie HerrickRoom had carpets that smelled of urine. Bathroom had missing tiles, and the ones there were sticky to the touch. Dead bugs on my "fresh" comforter, and CIGARETTE ASH on the "fresh" sheets. My roommates were a family of mice, and the occasional roach. Bathroom is small, with visibly dirty mirror at check-in. This room went for about 90$ per night rate. Walking distance to several chain coffee and fast food, and Ling Lings Chinese Buffet.
Jul 27, 2024 · Noah ProblemJust another day in the life of a parole friend. Good time. Good people. Not bad all the way around. Def safe
May 03, 2025 · Autumn AlisaCharming reception staff. Great location. Although on main Street, room was quiet Pros: clean. Fridge microwave convenience. Good size TV. Con: small bathroom. A shelf would help for very limited counter space.
Jul 20, 2024 · Hillary Josephs485 Hamilton St, Geneva, NY 14456, USA
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