Best Western Plus New England Inn & Suites

Welcome to Best Western Plus New England Inn & Suites, conveniently located at 2253 Berlin Tpke, Berlin, CT 06037, USA. As a premier establishment featured within the "Hotels Near Of Me" platform category, this hotel offers a welcoming and accessible accommodation option for individuals and families seeking lodging in the Berlin, Connecticut area. The "Hotels Near Of Me" platform serves to connect local users with readily available services, and Best Western Plus New England Inn & Suites stands out as a strong candidate for those in search of a comfortable and well-regarded stay in the vicinity.

For direct inquiries or to make a reservation, the hotel can be reached at (860) 828-3000 or via mobile at +1 860-828-3000.

Best Western Plus New England Inn & Suites is strategically positioned on the Berlin Turnpike, a major commercial artery in Berlin, Connecticut. This location provides excellent accessibility for travelers, being a central point between Hartford and New Haven and offering easy access to major interstate highways such as I-91 and I-84. The immediate surroundings are characterized by a mix of retail businesses, dining options, and other commercial establishments, typical of a busy turnpike. While the setting is more functional than picturesque, its convenience for travel and access to local amenities is a significant advantage. Guests can expect a relatively busy thoroughfare outside, but the hotel's design and location generally aim to provide a quiet interior experience for relaxation. The presence of a Best Western Plus brand suggests a commitment to a higher standard of comfort and a more modern aesthetic compared to basic lodging options. The general environment is conducive to both business travelers needing easy access to corporate centers and leisure travelers exploring central Connecticut.

Best Western Plus New England Inn & Suites is designed to provide a comfortable and feature-rich experience for its guests, living up to the "Plus" designation within the Best Western brand. Based on typical offerings of this brand and insights from customer reviews, the hotel provides a comprehensive range of services and amenities:

• Accommodation: The hotel offers spacious and comfortable rooms, often described as feeling like "home." Standard room amenities typically include comfortable beds with premium bedding, a flat-screen TV with cable channels, free Wi-Fi, a work desk, coffee/tea maker, microwave, and mini-refrigerator. Many rooms are likely suites, providing separate living and sleeping areas, which contributes to the "spacious" and "comfy" feel mentioned in reviews. The emphasis on "clean rooms" is a key feature highlighted by guests.

• Complimentary Breakfast: A significant feature, the hotel provides a complimentary hot breakfast. While one review describes it as "straightforward, but rather doable" with "pretty good coffee," the availability of a hot breakfast adds considerable value and convenience for guests starting their day.

• Internet Access: Free high-speed wireless internet access is available throughout the hotel, in both guest rooms and public areas, ensuring seamless connectivity for all guests.

• Recreational Facilities: Best Western Plus hotels typically offer a range of leisure amenities. It is highly probable that this location features an indoor heated pool and a fitness center, providing options for relaxation and exercise regardless of the weather. These facilities contribute significantly to the overall guest experience and are often a deciding factor for travelers.

• Business Amenities: For business travelers, the hotel likely offers a business center with computer and printing facilities, as well as meeting rooms or conference spaces. This caters to guests who need to work or host small gatherings during their stay.

• Parking: Ample free on-site parking is expected, accommodating guests traveling by car. This is a standard and essential amenity for a hotel in this location.

• Guest Services: The hotel is expected to have a 24-hour front desk to assist guests with check-in/check-out, local information, and any needs that arise. Other services might include laundry facilities, a sundry shop, and perhaps a fireplace in the lobby area for a welcoming ambiance.

• Accessibility: As a modern hotel, it would typically offer accessible rooms and facilities to ensure comfort for guests with disabilities.

The customer reviews for Best Western Plus New England Inn & Suites provide valuable promotional insights and an objective look at guest experiences. The overwhelming positive sentiment in one review serves as a strong promotional point: "One of my favorite places to stay in CT. Always feel like home. Clean rooms, spacious and comfy. The staff is excellent, especially Tiffany and Jeneil. Thanks for going above and beyond." This feedback highlights the hotel's success in creating a welcoming and comfortable atmosphere, almost like a "home away from home," which is a highly desirable quality for travelers. The emphasis on "clean rooms, spacious and comfy" directly promotes the quality of the accommodation. Crucially, the praise for the "excellent staff," specifically naming Tiffany and Jeneil for "going above and beyond," underscores a key strength of the hotel – its human element. Exceptional service from dedicated staff members is a powerful differentiator and a strong reason for repeat business.

Another review, while generally positive about the value and tranquility, offers constructive criticism. The guest decided to stay for the Thanksgiving holiday, bringing their own meal, and noted the "peace and tranquility" and that "the coffee is actually pretty good." This suggests that the hotel successfully provides a quiet and relaxing environment, even during a busy holiday period, and that the complimentary breakfast, particularly the coffee, is appreciated. The phrase "you definitely get the bang for your buck" is a direct promotional statement regarding the hotel's value proposition. However, a significant concern raised was about housekeeping during an extended stay: "housekeeping was not very transparent. I ended up staying two additional nights and housekeeping never came to the room. I had to request necessities as needed on my own." This indicates an area for improvement in service delivery for guests on longer stays or during high occupancy periods. While the staff were responsive to direct requests for necessities, the lack of proactive daily housekeeping was a point of dissatisfaction for this guest. This feedback suggests that while the front-line staff are highly praised, there might be procedural gaps in housekeeping during extended stays, particularly on holiday weekends. Despite this, the overall tone of the review remains appreciative, concluding with "thank you for the hotel experience at this level," implying that the positive aspects outweighed this concern.

For users on a "Hotels Near Of Me" platform, Best Western Plus New England Inn & Suites presents itself as an excellent choice, particularly for those prioritizing comfort, cleanliness, and exceptional staff service. Its "Plus" branding within Best Western indicates a higher standard of amenities and overall experience. The positive reviews regarding the "home-like" feel, spacious rooms, and outstanding staff (specifically Tiffany and Jeneil) serve as compelling reasons to choose this hotel. While there might be occasional inconsistencies in housekeeping service during extended stays, the hotel's ability to provide peace and tranquility, coupled with good value and a convenient location, makes it a highly attractive option for both short and longer visits to the Berlin/Meriden area of Connecticut.