DoubleTree by Hilton Hotel New Orleans ico

DoubleTree by Hilton Hotel New Orleans

Hotels Near Of MeLouisianaOrleans ParishNew OrleansCentral Business DistrictCanal Street

300 Canal St, New Orleans, LA 70130, USA

4.0

Jerriel was amazing! She made the start great, very friendly and attentive. We had a problem with the air conditioning, she had it fixed in less than an hour. All the staff were helpful and suggested restaurants to try as well as affordable transit. The only downside was the pool was closed for renovation and we weren't made aware of this before hand. They did give us the option to use another hotel a few blocks away. All in all it was a great experience!

Keonna
  • Overview
  • (504) 581-1300
  • www.hilton.com

DoubleTree by Hilton Hotel New Orleans Introduce

Howdy, Louisiana! When you’re looking for a delightful and convenient home base to explore the vibrant heart of New Orleans, the DoubleTree by Hilton Hotel New Orleans is a fantastic choice right on our famous Canal Street. Located at 300 Canal St, New Orleans, LA 70130, USA, this hotel welcomes you with its signature warm chocolate chip cookie and offers a prime spot that effortlessly connects you to the city's most iconic districts. Whether you're coming from Baton Rouge for a quick getaway, Slidell for a family trip, or simply enjoying a staycation, this DoubleTree provides a comfortable and accessible hub for your Crescent City adventures.

The DoubleTree by Hilton New Orleans is renowned for its welcoming atmosphere and incredibly attentive staff, who go above and beyond to ensure a pleasant stay. Guests consistently highlight the comfortable beds and the convenience of its location for walking to major attractions. While some elements of the rooms, like the digital key system or the need for bathroom updates, might be mentioned, the overall positive experience, thanks to the friendly service and central positioning, makes it a popular choice. It's a place where you can quickly feel at home, even if you're just visiting for a short while to soak up the unique New Orleans ambiance.

Location and Accessibility

The DoubleTree by Hilton Hotel New Orleans boasts an outstanding and highly sought-after location at 300 Canal Street. This address positions it perfectly at the crossroads of New Orleans' most vibrant areas: the historic French Quarter and the bustling Central Business District (CBD). This means guests have unparalleled walkability to a vast array of attractions, dining, and entertainment options.

For us Louisianans driving in, the hotel is easily accessible from major interstates, including I-10. While the hotel offers valet parking, it does come with a surcharge (around $55.00 per night, subject to change), which is typical for downtown New Orleans properties. However, the excellent walkability significantly reduces the need for a car once you've arrived.

Step out of the hotel, and you're immediately on Canal Street, a major thoroughfare and a hub for the city's iconic streetcar lines, providing a charming and convenient way to explore further afield, such as the Garden District. The French Quarter, with its world-famous Bourbon Street, Jackson Square, Cafe Du Monde, and numerous art galleries and antique shops on Royal Street, is just a block or two away, easily reachable on foot. For entertainment and recreation, Harrah's New Orleans Casino is directly across the street, while the Audubon Aquarium of the Americas, the Audubon Butterfly Garden and Insectarium, and the Riverwalk Marketplace are all within a short, pleasant walk along the Mississippi River. The Ernest N. Morial Convention Center is also an easy stroll away, making it a highly convenient option for convention attendees. For those arriving by air, Louis Armstrong New Orleans International Airport (MSY) is approximately a 20-minute drive, with various taxi, ride-share, and shuttle services readily available for transportation directly to the hotel.

Services Offered

The DoubleTree by Hilton Hotel New Orleans provides a comprehensive suite of services designed to ensure a comfortable and convenient stay for all its guests.

  • 24-Hour Front Desk and Concierge Services: Always available to assist with check-in, check-out, luggage storage, local recommendations, and help with tours and tickets. Staff are consistently praised for being friendly, attentive, and helpful, even suggesting restaurants and affordable transit options.
  • Dining Options:
    • PJ's Coffee: A popular local coffee shop chain located on the first floor, perfect for your morning coffee, pastries, and light bites.
    • WOW Cafe Wingery: The on-site restaurant and sports bar (sometimes referred to as the Lobby Restaurant or DoubleTree Bar & Restaurant) serves American cuisine for breakfast, lunch, and dinner. While the breakfast room might lack "personality" for some, the food options are generally good.
  • In-Room Dining: Available for guests who prefer to dine in the comfort of their room.
  • Outdoor Pool: A refreshing outdoor pool with city views on the fourth floor is available for relaxation, though guests should be aware that it may occasionally be closed for renovations (with options to use a nearby hotel's pool provided when this occurs).
  • 24-Hour Fitness Center: A well-equipped gym with modern cardio machines and free weights, including a Peloton bike, allowing guests to maintain their workout routine.
  • Complimentary Wi-Fi: Available in public areas, with in-room Wi-Fi potentially requiring a fee (or complimentary for Hilton Honors members).
  • Valet Parking: On-site valet parking available for a surcharge with in/out privileges (limited availability).
  • 24-Hour Business Center: Equipped with computers, printing, and fax services.
  • Meeting & Event Facilities: Over 16,000 square feet of flexible event space, including ballrooms with city and river views, making it suitable for business gatherings and special occasions.
  • Laundry and Dry Cleaning Services: Professional services available for guest convenience.
  • Express Check-in/Check-out: For a quicker arrival and departure experience.
  • ATM/Cash Machine: Available on-site.
  • Gift Shop/Newsstand: For souvenirs and essential items.
Features / Highlights

The DoubleTree by Hilton Hotel New Orleans boasts several notable features and highlights that contribute to a memorable guest experience.

  • Warm Welcome Cookie: Every stay begins with DoubleTree's signature warm chocolate chip cookie upon check-in, a delightful and memorable touch that sets the tone for a welcoming stay.
  • Prime Canal Street Location: Directly on Canal Street, offering unparalleled walking access to the French Quarter, Harrah's Casino, the Riverwalk, Aquarium, and other major attractions. Its central position makes exploring New Orleans incredibly convenient.
  • Comfortable Beds and Good Showers: Guests frequently praise the beds for being comfortable and the showers for having good pressure and appearing recently updated.
  • Helpful and Attentive Staff: The hotel staff, including the front desk and maintenance, consistently receive high praise for their friendliness, attentiveness, and willingness to resolve issues (like AC problems) and provide helpful local recommendations.
  • Outdoor Pool with City Views: The fourth-floor outdoor pool provides a refreshing escape with enjoyable views of the city skyline.
  • PJ's Coffee On-Site: Having a popular local coffee shop within the hotel is a great convenience for guests looking for quality coffee and quick bites.
  • Well-Equipped Fitness Center: The 24-hour gym with modern equipment, including a Peloton bike, allows guests to maintain their fitness routines with views from the 10th floor.
  • Security and Peace of Mind: Guests note the hotel feels secure, contributing to a comfortable stay.
  • Rooms with Views: Many rooms offer scenic views of the city or the Mississippi River, adding to the New Orleans experience.
Promotions or Special Offers

As a part of the Hilton family, the DoubleTree by Hilton Hotel New Orleans frequently offers a variety of promotions and special deals that can provide significant value for locals planning a visit. It's always best to check their official Hilton website or contact them directly at (504) 581-1300 for the most up-to-date offers.

Common promotions often include "Hilton Honors Discount" rates, offering savings for members who book directly. Many guests can benefit from "Breakfast Included" packages, which can be a valuable addition to your stay, ensuring a good start to your day of exploring. AAA/CAA members and seniors can often find exclusive discounted rates, making a New Orleans getaway more affordable. For those driving, "Park & Stay" offers sometimes bundle daily parking with your accommodation, which can be a convenient option given downtown parking costs. Hilton also frequently runs seasonal sales, often providing savings of up to 10-20% on Best Available Rates. Loyalty program members can also look out for "2X Points" or "Bonus Points" promotions, allowing you to earn Hilton Honors points faster for future free nights or experiences. Enrolling in the free Hilton Honors program is highly recommended to unlock these exclusive benefits and discounts.

Contact Information

For reservations, inquiries, or to learn more about the DoubleTree by Hilton Hotel New Orleans, please use the following contact details:

  • Address: 300 Canal St, New Orleans, LA 70130, USA
  • Phone: (504) 581-1300
  • Mobile Phone: +1 504-581-1300 (This is the same as the main phone, often listed for international dialing convenience)
  • Website: www.hilton.com/en/hotels/msytcdt-doubletree-new-orleans/ (or search for "DoubleTree by Hilton Hotel New Orleans" on hilton.com)
Conclusion: Why this place is suitable for locals

For us Louisianans, the DoubleTree by Hilton Hotel New Orleans is an incredibly suitable and appealing choice for experiencing our vibrant city, whether you're planning a quick weekend trip, a family vacation, or attending an event. Its prime location on Canal Street is undoubtedly its biggest asset. Being at the doorstep of both the French Quarter and the Central Business District means you can effortlessly walk to virtually all major attractions, from the lively Bourbon Street and historic Jackson Square to the family-friendly Aquarium and the bustling Riverwalk. This walkability is a huge convenience, saving you time and the hassle of navigating traffic or finding parking (though valet parking is available if needed).

The hotel offers comfortable beds and recently updated showers, ensuring a restful and refreshing experience after a day of exploring. Even if rooms might be described as "tight" by some, their cleanliness and the overall comfort are consistently praised. The staff, like Jerriel, are a true highlight, known for their friendly, attentive service and willingness to provide local tips and assistance, making you feel genuinely cared for. While the pool might occasionally be closed for renovations, the option to use a nearby hotel's pool demonstrates their commitment to guest satisfaction.

For a local staycation, the welcoming warm cookie upon arrival sets a pleasant tone, and having a PJ's Coffee right on-site is a wonderful convenience for your morning fix. The on-site restaurant provides dining options, and the fitness center allows you to stay active. The DoubleTree by Hilton Hotel New Orleans offers a highly accessible, comfortable, and friendly environment, making it an excellent choice for any Louisianan looking to fully immerse themselves in the unique charm and excitement of our beloved New Orleans.

DoubleTree by Hilton Hotel New Orleans Photos

DoubleTree by Hilton Hotel New Orleans 5
DoubleTree by Hilton Hotel New Orleans 5
DoubleTree by Hilton Hotel New Orleans 5
DoubleTree by Hilton Hotel New Orleans 5
DoubleTree by Hilton Hotel New Orleans 5

DoubleTree by Hilton Hotel New Orleans Location & Map

300 Canal St, New Orleans, LA 70130, USA

Reviews

Jerriel was amazing! She made the start great, very friendly and attentive. We had a problem with the air conditioning, she had it fixed in less than an hour. All the staff were helpful and suggested restaurants to try as well as affordable transit. The only downside was the pool was closed for renovation and we weren't made aware of this before hand. They did give us the option to use another hotel a few blocks away. All in all it was a great experience!

Jun 18, 2025 · Keonna

Pros: Location, comfy bed, good shower Cons: Digital Key system (just get cards), tight rooms, no comp breakfast. First of all, I had the option of picking my room ahead of time, and they didn't put me in that room. What's the point of giving people the option to select their room if you aren't going to put them there? Things happen. It's fine, just communicate better at the front desk. Started off rough with the digital key not working. Sent a new digital key, didn't work. Wife went and got cards, didn't work. They sent maintenance with assumption the battery died in the access thingy. Nope, it was fine. Cards were programmed to wrong room apparently. Once that was all squared away, things were fine. Really, nothing jumped out as excellent, but the bed was comfy, and the shower had good pressure and seemed to be updated recently. The location is nice for walking. You can head right into the bustle of French Quarter or walk to the quiet parts of town to find lesser-known eateries.

May 19, 2025 · Pat Morris

We stayed here for four nights during a volleyball tournament, and our experience was great! Gary and the front desk staff were amazing—friendly and accommodating. The hotel’s central location made it easy to walk to the convention center, restaurants, and other nearby spots. On our last day, I was able to store my luggage and retrieve it effortlessly before departing. I didn’t use the valet since I either walked or Ubered everywhere, but with a large event in town, some wait time is expected. While the rooms could use some updates, I’d absolutely stay here again!

Mar 19, 2025 · Nikki The Realtor

Good afternoon, I'd like to make a few observations about this hotel. Me and My girlfriend and stayed here for three nights (May 16 to May 19), but we had a very bad experience choosing this hotel. 1- The air ducts were moldy and rusty. 2-The air filter was super dirty, and I think that caused my girlfriend to get a sore throat. 3-The sink faucet was very hard to turn on and off. 4-The drawer handles were damaged. The closet door hinges were rusty. 5-The television had no signal on more than 75% of the channels. 6-Finally, during valet parking, I noticed they used my truck. I repeat, we had a very bad experience at this hotel.

May 21, 2025 · Diego Miranda

Pros: location and the beds/pillows were comfortable Con: customer service lacked.Housekeeping comes in even though a Do not disturb sign is on the door. Paid for late checkout to 2pm however they disabled my room key by 1:18pm They don't ever have to worry about me staying here again. I had great service at The Westin across the street

Apr 19, 2025 · Tommy's Mom

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