Embassy Suites by Hilton Atlanta Airport

For those searching within the "Hotels Near Of Me" category, the Embassy Suites by Hilton Atlanta Airport presents itself as a compelling option, particularly for travelers seeking spacious accommodations and value-added amenities close to Hartsfield-Jackson Atlanta International Airport (ATL). Situated at 4700 Southport Rd, Atlanta, GA 30337, USA, and accessible by phone at (404) 767-1988, this all-suite hotel aims to provide a comfortable and convenient stay for a variety of guests.

The Embassy Suites by Hilton Atlanta Airport boasts a prime location, less than a half-mile from Hartsfield-Jackson Atlanta International Airport and the Airport MARTA Station. This strategic positioning makes it an ideal choice for both pre-flight stays and layovers, as well as for those visiting Atlanta for business or leisure. The hotel offers a complimentary shuttle service to the Domestic Terminal, enhancing its appeal for airport travelers. Beyond immediate airport access, its proximity to major interstates (I-75, I-85, I-20, I-285) allows for relatively easy access to downtown Atlanta attractions such as Mercedes-Benz Stadium, the Georgia Aquarium, and the Georgia International Convention Center (GICC), which is just one mile away. The hotel's environment features a welcoming atrium, characteristic of Embassy Suites properties, often with natural light and lush greenery, providing a pleasant communal space. The overall atmosphere strives for comfort and relaxation, with a focus on providing a home-away-from-home feel through its suite-style accommodations. The property has undergone renovations, with a notable $10 million transformation completed in 2015, ensuring updated public areas and meeting spaces.

The Embassy Suites by Hilton Atlanta Airport is well-regarded for its signature complimentary services, which are a major draw for guests. These include:

• Complimentary Cooked-to-Order Breakfast: A highlight for many guests, offering a wide array of hot and cold options, including custom-made omelets, fruits, pastries, and more. This buffet breakfast is available daily from 7:00 AM to 9:00 AM.

• Complimentary Evening Reception: This popular perk provides guests with free drinks and snacks, typically held in the hotel's atrium, fostering a social atmosphere and adding significant value to the stay.

• 24-hour Airport Shuttle: A crucial service for airport travelers, ensuring easy and stress-free transportation to and from the Domestic Terminal (available 4 am to 2 am).

Beyond these core offerings, the hotel provides a comprehensive suite of amenities:

• Fitness and Recreation: Guests can maintain their workout routine at the modern, 24-hour fitness center or enjoy a swim in either the indoor or seasonal outdoor pool. There is also an entertainment center for kids with music, video games, and a pool table.

• Business and Event Facilities: The hotel offers over 8,000 square feet of flexible meeting and event space across multiple rooms, including ballrooms, suitable for various events from corporate meetings to weddings. A 24-hour business center, computer station, and free public area Wi-Fi are also available. Meeting rooms are equipped with A-V equipment and meeting room internet access.

• Parking: Self-parking is available on-site at approximately $23 per day. In/Out privileges are usually included. Wheelchair-accessible parking and van parking are also available. Secured and extended parking options may also be offered.

• Guest Services: A 24-hour front desk, express check-in/check-out, luggage storage, laundry and dry cleaning services, an ATM, and a convenience store/gift shop are standard offerings that contribute to a seamless stay. Free newspapers are available in the lobby. The hotel is also pet-friendly, with a non-refundable fee (typically $75 for 1-4 night stay and $125 for 5+ nights) and certain weight restrictions (max weight 75 lbs, 2 pets max, dog/cat). Service animals are welcome and exempt from fees.

• Accessibility: The hotel is equipped with facilities for guests with disabilities, including wheelchair accessibility, roll-in showers in some rooms, braille/raised signage, well-lit paths to entrance, stair-free paths to entrance, and wheelchair-accessible business center, pool, and registration desk.

A defining feature of Embassy Suites hotels is their all-suite accommodation style. The Embassy Suites by Hilton Atlanta Airport offers 236 spacious two-room suites, each typically featuring a private bedroom and a separate living area. These suites are well-appointed with a kitchenette that includes a refrigerator, microwave, and wet bar. In-room amenities usually consist of flat-screen TVs (42-inch LCD TVs) with premium channels, coffee makers, irons/ironing boards, and complimentary toiletries including free bathrobes and hair dryers. All rooms offer premium bedding and air conditioning with climate control. Some rooms also offer balconies and pool views, or specific features like an in-room safe. For those needing extra space for informal business meetings, Executive Suites with large conference tables are available. Soundproof windows are generally incorporated to minimize airport noise. Wi-Fi is available in all rooms, though there might be a surcharge for standard in-room Wi-Fi for non-Hilton Honors members (approximately $9.95 - $10 USD per 24-hour period). Allergy-friendly rooms with hypo-allergenic bedding are also available. Rooms also typically include a sofa bed in the living area.

For dining beyond the complimentary breakfast and evening reception, the hotel features an on-site restaurant and bar. "Perfect Landings Eatery & Bar" or "Brickstones Kitchen & Bar" (names can vary or change) provides a range of options for lunch and dinner, offering American cuisine, seafood, steaks, pasta dishes, and lighter fare, along with a selection of beverages and cocktails in a casual setting. Room service is also available for guests preferring to dine in their suites, along with a 24-Hour Market for quick snacks and essentials. A children's buffet may also be available.

As part of the Hilton family, the Embassy Suites by Hilton Atlanta Airport often offers various promotions and special rates. Guests are encouraged to join the Hilton Honors loyalty program to unlock benefits such as discounted rates, digital check-in, choose your room, and the ability to earn points towards free nights and other rewards. Promotional packages might include deals for longer stays, inclusive packages that bundle parking or additional food and beverage credits, or seasonal offers. Examples of promotions seen include "Welcome Drink, Transfers Included, Breakfast Included" options, and various room-only or breakfast-inclusive rates. AAA members may also save up to 10% and earn Honors points. It is always advisable to check the official Hilton website or contact the hotel directly for the most current promotions and best available rates. The complimentary breakfast and evening reception are consistent promotional highlights that provide significant value to guests, making it a popular choice for families and those looking to save on dining expenses. A deposit of approximately $50.00 per day for incidentals may be required at check-in.

Customer reviews for the Embassy Suites by Hilton Atlanta Airport present a spectrum of experiences, highlighting both strengths and areas for improvement. A recurring positive theme is the exceptional kindness and hospitality of the front desk staff, with some guests recounting instances where staff went "above and beyond" to provide exceptional service, particularly in challenging situations. One reviewer specifically lauded "Kim at the front desk" for her warm, friendly demeanor and exceptional service, even thanking guests for choosing the hotel after a negative experience at another property. The cleanliness and updated nature of the hotel and rooms are also frequently praised, with many describing the rooms as "amazing" and the hotel as "extremely clean" and "modern." The complimentary made-to-order breakfast and the evening reception with free drinks are consistently cited as major advantages and highly appreciated perks, offering a convenient and cost-effective start and end to the day. The spaciousness of the suites is also frequently mentioned as a positive, providing a comfortable "home feel" with separate bedrooms and seating areas. Many appreciate the convenience of going to and from the airport.

However, some reviews also point to significant issues. Concerns have been raised regarding initial check-in experiences, including long wait times and, in isolated but serious cases, room assignment errors leading to guests entering already occupied rooms, which caused considerable discomfort and security concerns. While staff were noted as responsive in correcting errors, such incidents are deeply unsettling and highlight potential procedural lapses. Other criticisms have included observations of ants in bathrooms on occasion, and some guests noted that the complimentary bar selection at the evening reception was limited to lower-quality liquor. There have also been mentions of occasional noise disturbances (though soundproofing is generally in place), and in some instances, issues with room facilities like non-working air conditioning (with temperatures feeling too high for comfort) or clogged tubs, as well as perceptions of staff rudeness in certain areas, such as the breakfast buffet. Despite these criticisms, the overall sentiment regarding the helpfulness and friendliness of the staff frequently stands out, particularly for those who experienced positive interactions and appreciated the hotel's core value offerings. The visible security presence, including a police car in the parking lot, was noted by some guests as contributing to a feeling of safety.

In conclusion, the Embassy Suites by Hilton Atlanta Airport offers a strong value proposition for travelers, especially through its spacious all-suite accommodations and complimentary breakfast and evening reception. Its strategic location near the airport with shuttle service is undeniably convenient. While some guests have encountered service or maintenance issues, the hotel's commitment to hospitality, particularly from its dedicated staff, frequently shines through in positive feedback, making it a viable choice within the "Hotels Near Of Me" category for those seeking ample space and added amenities.