Embassy Suites by Hilton Chicago O'Hare Rosemont ico

Embassy Suites by Hilton Chicago O'Hare Rosemont

Hotels Near Of MeIllinoisCook CountyRosemontNorth River Road

5500 N River Rd, Rosemont, IL 60018, USA

4.0

Our trip was nice but it was a long road trip..so to come in and get a drink at the complimentary happy hour was nice but I have to say the girl serving the drinks completely turn my day around. I feel relaxed now that we're here and sit down. She had such a good spirit about her and I really think my night would not have turned around if not for her.. her name is Ariel she's a really good asset to this hotel.. always smiling and it just really helped my mood. So thank you Ariel

Stephanie Celli
  • Overview
  • (847) 678-4000
  • www.hilton.com

Embassy Suites by Hilton Chicago O'Hare Rosemont Introduce

Introduction / Overview

For residents of Illinois seeking a convenient and amenity-rich hotel experience, whether for a staycation, business travel, or hosting out-of-town family, the Embassy Suites by Hilton Chicago O'Hare Rosemont presents itself as a notable option. Located in the bustling and accessible suburb of Rosemont, this all-suite hotel is designed to provide guests with more space and more value than a traditional hotel room. A standout feature of the Embassy Suites brand is the commitment to providing a two-room suite experience, which includes a separate living area, offering a more comfortable and home-like atmosphere for both short-term and extended stays. The hotel is known for its signature complimentary made-to-order breakfast and a free evening reception, which are often cited by guests as major highlights that enhance their stay. While the hotel is an older property, having been built in 1987 and last renovated in 2017, it aims to offer a consistent level of service and comfort. Its location near one of the world's busiest airports and a major convention center makes it a hub for business and event travelers, but its amenities and spacious rooms also make it suitable for families and leisure guests. The hotel's staff, as noted in a review, can be a major asset, with individuals like "Ariel" making a positive and lasting impression on guests' experiences.

Location and Accessibility

The Embassy Suites by Hilton Chicago O'Hare Rosemont is strategically located at 5500 N River Rd, Rosemont, IL 60018. This location is a primary selling point for the hotel's suitability for a wide range of needs. It is situated just one mile from O'Hare International Airport (ORD), which is incredibly convenient for air travelers. To facilitate this, the hotel provides a complimentary airport shuttle service, making arrivals and departures seamless. For those traveling by car, the hotel is easily accessible from major highways, including I-90 and I-294, providing a direct route to downtown Chicago and other suburbs. The location is also ideal for convention-goers, as it is situated just steps away from the Donald E. Stephens Convention Center via a sky bridge. This makes it a highly practical choice for anyone attending an event there. Beyond business, the hotel is blocks away from popular entertainment and dining districts, such as Parkway Bank Park, and is also very close to the Fashion Outlets of Chicago, providing plenty of options for leisure activities. The hotel’s self-parking, while available for a fee, offers a secure place for guests to leave their vehicles, a valuable feature in a busy area. The proximity to multiple local attractions and major transportation hubs positions this Embassy Suites as a well-connected and convenient base for anyone in Illinois needing to be in the O'Hare or Rosemont area.

Services Offered

The Embassy Suites by Hilton Chicago O'Hare Rosemont offers a comprehensive array of services designed to make a stay both pleasant and productive. The brand's focus on a full-service experience means that guests have access to amenities that go beyond what is typically found in a standard hotel.

  • Complimentary Made-to-Order Breakfast: A key feature of the Embassy Suites experience is the free, cooked-to-order breakfast, which provides a high-quality, customizable meal to start the day.
  • Complimentary Evening Reception: Guests can unwind at the end of the day with a free reception featuring drinks and snacks, a service that is highly valued by many travelers.
  • Free Airport Shuttle: A complimentary shuttle service runs to and from O'Hare International Airport, providing convenient transportation for air travelers.
  • Indoor Pool: The hotel features an indoor swimming pool, offering a place for relaxation and recreation year-round.
  • On-Site Dining: An on-site restaurant and bar, SLYCE Coal Fired Pizza Co, provides convenient dining options for lunch and dinner.
  • 24/7 Fitness Center: A modern fitness center is available for guests who wish to maintain their exercise routine.
  • Pet-Friendly Policy: The hotel allows guests to bring along their pets for an extra charge, making it a great option for those who travel with their furry companions.

Features / Highlights

Beyond the standard services, the Embassy Suites by Hilton Chicago O'Hare Rosemont offers several key features and highlights that define the guest experience. These elements are often what guests remember most and what set the hotel apart from its competitors.

  • Two-Room Suites: All accommodations are two-room suites, offering a separate bedroom and living room. This design provides more space, comfort, and privacy, particularly for families or business travelers who need a dedicated workspace.
  • In-Suite Amenities: Each suite is equipped with a microwave, mini-fridge, and coffee maker, providing the convenience of home. The suites also feature two televisions, and some have sofa beds, which is great for families.
  • Helpful and Friendly Staff: As noted in a customer review, the staff, such as a bartender named Ariel, can make a significant positive impact on a guest’s mood and overall experience, demonstrating the hotel's commitment to customer service.
  • Entertainment and Dining Proximity: The hotel’s close proximity to Parkway Bank Park and other local attractions means guests can enjoy concerts, dining, and shopping without a long commute.
  • Comfortable Beds: A review specifically mentioned that the beds were comfortable, which is a crucial factor for a good night's sleep, especially after a long day of travel.
  • On-site Meeting Space: The hotel has over 15,000 square feet of flexible meeting space, including a ballroom, making it a prime location for events and conferences.

Contact Information

For reservations or more information about the Embassy Suites by Hilton Chicago O'Hare Rosemont, you can use the following contact details:

Address: 5500 N River Rd, Rosemont, IL 60018, USA

Phone: (847) 678-4000

Mobile Phone: +1 847-678-4000

Conclusion: Why this place is suitable for locals

For residents of Illinois, the Embassy Suites by Hilton Chicago O'Hare Rosemont is a versatile and practical option for a number of local needs. Its location in Rosemont makes it a convenient alternative to staying in downtown Chicago, especially for those in the northern and western suburbs. It's a great place for a "staycation," where you can enjoy the hotel's amenities and explore the local entertainment and shopping districts without having to travel far from home. The all-suite layout is particularly beneficial for families who need extra space, or for those hosting out-of-town guests and wanting to provide them with a comfortable, full-service experience. The complimentary breakfast and evening reception can significantly reduce food costs, a major bonus for families on a budget. For business travelers attending events at the nearby Donald E. Stephens Convention Center, the hotel offers a seamless and stress-free stay, with a pedestrian bridge connecting directly to the venue. While some reviews mention issues with older infrastructure, the hotel’s dedicated staff and a host of valuable amenities make it a compelling choice. In essence, this Embassy Suites provides a smart, accessible, and comfortable lodging solution for a variety of local scenarios, making it a valuable resource within the Chicagoland community.

Embassy Suites by Hilton Chicago O'Hare Rosemont Photos

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Embassy Suites by Hilton Chicago O'Hare Rosemont 4
Embassy Suites by Hilton Chicago O'Hare Rosemont 4
Embassy Suites by Hilton Chicago O'Hare Rosemont 4
Embassy Suites by Hilton Chicago O'Hare Rosemont 4
Embassy Suites by Hilton Chicago O'Hare Rosemont 4
Embassy Suites by Hilton Chicago O'Hare Rosemont 4
Embassy Suites by Hilton Chicago O'Hare Rosemont 4
Embassy Suites by Hilton Chicago O'Hare Rosemont 4
Embassy Suites by Hilton Chicago O'Hare Rosemont 4

Embassy Suites by Hilton Chicago O'Hare Rosemont Location & Map

5500 N River Rd, Rosemont, IL 60018, USA

Reviews

Our trip was nice but it was a long road trip..so to come in and get a drink at the complimentary happy hour was nice but I have to say the girl serving the drinks completely turn my day around. I feel relaxed now that we're here and sit down. She had such a good spirit about her and I really think my night would not have turned around if not for her.. her name is Ariel she's a really good asset to this hotel.. always smiling and it just really helped my mood. So thank you Ariel

Jun 30, 2025 · Stephanie Celli

(This was a 3 day vacation with family) The parking next to the hotel is hard to find a spot and trashy. When you enter the hotel it is extremely hot and so is the rest of the hotel. We entered our room and I immediately noticed problems the sink in the room was not placed right, the lights above the sink were flickering and loud, the paint in the room was cracked. The beds were actually comfortable. But the pull-out couch was NOT. Also the couch is next to the door and the lights outside of the room are extremely bright and shine through the door so we had to unscrew the bulbs just to get some sleep. The pool was just OK it was busy and the showers in the pool were breaking. There is 3 elevators and they are slow and are also extremely busy. The breakfast is like and standard hotel breakfast. The staff in the hotel was very helpful.

Jun 29, 2025 · Camryn Osburn

No hot water my first night. Couldn't shower in the morning either because water was ice cold. I killed a roach in the hallway on Friday morning it was still on the floor Monday morning when I checked out. There was a fight outside of the hotel while my family and I were returning to the hotel. My kids were petrified! We love the Embassy. This was just not the best experience.

Jul 23, 2025 · Osborne Gardner

We had such an inconvenient and tiring experience here Thursday and Friday. We had two kids (3 and 10 months) and a stroller and the elevators were out of service. We had to use the service elevator every time we had to get anywhere, and being on the 8th (top) floor, it took quite a while. The layout and signs are confusing to know where things are located, for example you can’t get off the service elevator at floor 2, where breakfast is, because it’s staff only and goes into the kitchen. The kitchen itself looked questionable and unsanitary. So we had to figure out how to find stairs on level 3 and how to navigate to where breakfast is located. The pool was advertised as heated but was freezing cold (picture from that locations website). They offered to waive parking but I wish they would have done more to help or remedy in the moment.

Jul 26, 2025 · Marissa Pustmueller

I stayed during our Pampered Chef Conference in Rosemont, Illinois (just outside of Chicago O’Hare) I had to visit neighboring hotels for team events. Embassy Suites wins for openness, beautiful rooms, floor plan, elegance, breakfast (Amazing and included in our stay), friendliness of the staff, convenience to the Stephens Convention Center and Airport, Restaurant was delicious, gift shop, complimentary WiFi, public seating, clean! Reception with coupons for 2 free drinks each and a small offering of fresh vegetables and dips, chips and salsa, non alcoholic beverage, fruit. I was so excited to see and stay here when I arrived. They say you get what you pay for. This was SO worth it. Not sure how it ever got bad reviews. They even offer a free airport shuttle to and from the hotel. The casino is only 2 miles or less away. Easy to Uber from with quick response. Hands down my only place I will stay each year we are there. ⭐️⭐️⭐️⭐️⭐️

Aug 02, 2025 · Kiki Tiki

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