Embassy Suites by Hilton Louisville East ico

Embassy Suites by Hilton Louisville East

Hotels Near Of MeKentuckyJefferson CountyLouisvilleCorporate Campus Drive

9940 Corporate Campus Dr, Louisville, KY 40223, USA

4.0

The hotel itself was decent—while the amenities were somewhat limited, the hospitality more than made up for it. Ernest at the front desk stood out with exceptional customer service. He went above and beyond to accommodate my dietary needs, taking time to find a thoughtful solution. His effort was truly appreciated. Because of service like his, I would definitely return to this property.

BoughettoFoodie
  • Overview
  • (502) 426-9191
  • www.hilton.com

Embassy Suites by Hilton Louisville East Introduce

Embassy Suites by Hilton Louisville East, situated at 9940 Corporate Campus Dr, Louisville, KY 40223, USA, stands as a premier option within the "Hotels Near Of Me" category, distinguished by its all-suite accommodations and a strong focus on guest hospitality. For any inquiries or to make a reservation, the hotel can be reached at (502) 426-9191 or via mobile at +1 502-426-9191.

Environment and Location:

Located in the heart of Louisville's East End, the Embassy Suites by Hilton Louisville East offers a convenient and upscale environment for both business and leisure travelers. The hotel is nestled within a corporate campus drive, providing a refined and generally quiet setting. Its strategic placement allows for excellent access to various Louisville attractions and business hubs. Major shopping malls such as Oxmoor Center, Mall St. Matthews, and The Paddock Shops are just a short drive away, offering extensive retail and dining opportunities. Additionally, the hotel is close to a variety of restaurants, providing guests with numerous choices for meals outside the hotel.

For those interested in Louisville's famous landmarks, downtown Louisville, home to the Urban Bourbon Trail, Louisville Slugger Museum & Factory, and the Muhammad Ali Center, is approximately a 20-minute drive. Churchill Downs, the iconic venue for the Kentucky Derby, is also readily accessible, usually within a 25-30 minute drive. The hotel’s proximity to major interstates (I-64, I-265, I-264, I-71) ensures quick travel throughout the city and beyond. The Louisville International Airport (SDF) is conveniently located about 10-12 miles from the hotel, facilitating easy transfers for air travelers. The surrounding area is characterized by a mix of corporate offices and accessible amenities, making it a practical and appealing base for any visit to Louisville.

Services and Amenities:

Embassy Suites by Hilton Louisville East is renowned for its signature amenities, designed to provide a comfortable and value-added experience. A highlight for many guests is the complimentary cooked-to-order breakfast, often featuring a chef preparing fresh omelets to individual preferences, alongside a wide selection of other hot and cold breakfast items such as waffles, oatmeal, biscuits, gravy, and fresh coffee. This extensive breakfast receives consistent praise in customer reviews.

Another signature feature is the complimentary Evening Reception, typically held daily. During this reception, guests can enjoy a selection of complimentary beverages, including beer, wine, cocktails, and soft drinks, along with light snacks. This provides a pleasant opportunity for guests to unwind and socialize after a day of activities or meetings.

All accommodations at this Embassy Suites are two-room suites, offering separate living and sleeping areas. These spacious suites typically feature a private bedroom with either one king or two queen beds, a separate living room with a sofa bed, two large smart TVs (often welcomed with the guest's name on the screen), a wet bar area, a refrigerator, a microwave, and a coffee maker. Rooms are equipped with premium bedding, including pillowtop mattresses and down comforters, ensuring a restful sleep. Complimentary wired and wireless internet access is available in all rooms and public areas.

For recreation and wellness, the hotel boasts an indoor heated pool, described by guests as a "blissful" spot to relax, and a well-equipped, 24-hour fitness center. Additional conveniences include a 24-hour front desk, express check-in and check-out, a snack bar/deli, and an on-site restaurant, the Atrium Café, which serves bistro-style American classics for breakfast, lunch, and dinner, along with a full bar featuring Kentucky bourbons. The hotel also offers dry cleaning/laundry services, a self-service laundry facility, a gift shop/newsstand, and complimentary self-parking.

The hotel is pet-friendly, allowing two pets (dogs or cats) of any size for an additional non-refundable fee ($75 for 1-4 night stays, $125 for 5+ night stays). Service animals are exempt from these fees. Pets may be left unattended in rooms, but service for those rooms will not be provided.

Features:

A key feature of Embassy Suites by Hilton Louisville East is its modern and updated decor, which creates a sleek and welcoming atmosphere. The newly renovated atrium, a common architectural element in Embassy Suites hotels, contributes to a tranquil and spacious feel upon entry. The hotel prides itself on offering a full-service experience, meaning guests can find dining, recreation, and business amenities all under one roof.

The level of customer service is a prominent feature, frequently highlighted in positive customer reviews. Guests consistently commend the staff for their friendliness, attentiveness, and willingness to go "above and beyond" to accommodate needs, including special dietary requirements. This exceptional hospitality, particularly from individuals like Ernest at the front desk, has left a strong positive impression on many visitors, making them eager to return.

For business travelers and event planners, the hotel offers flexible meeting and event spaces, including three meeting rooms with a total of over 2,000 square feet of conference space. The largest room, the Embassy Ballroom, can accommodate up to 160 people for theatre-style events, or 110 for banquets. The hotel also provides a 24-hour business center and dedicated catering services for events. Accessibility features are well-integrated, including wheelchair-accessible parking, meeting spaces, and accessible rooms with roll-in showers or accessible bathtubs.

Promotional Information:

As a Hilton property, Embassy Suites by Hilton Louisville East actively participates in the Hilton Honors loyalty program, providing numerous ways for guests to earn and redeem points, as well as access exclusive benefits. Common promotions include:

  • Hilton Honors Member Rates: Members receive discounted rates when booking directly through Hilton channels, along with perks like digital check-in and mobile key access.
  • Points Promotions: Frequent opportunities to earn bonus Hilton Honors points on stays, such as double or triple points promotions.
  • Advance Purchase Discounts: Savings may be available for bookings made well in advance, though these rates are typically non-refundable.
  • Seasonal Sales & Packages: Hilton often runs seasonal sales and may offer packages that bundle stays with specific amenities or experiences.
  • AAA/AARP Member Discounts: Members of AAA and AARP are eligible for special rates.
  • Military & Government Discounts: Discounted rates are available for active and retired military personnel and government employees.
  • Longer Stay Offers: Given the suite format, there may be special rates for extended stays, providing greater value.

Potential guests are encouraged to visit the official Hilton website or contact Embassy Suites by Hilton Louisville East directly to inquire about the most current and relevant promotions for their desired travel dates, as offers and availability can vary.

Customer Feedback Overview:

Customer reviews for Embassy Suites by Hilton Louisville East are overwhelmingly positive, consistently praising the hotel for its exceptional hospitality and modern amenities. Guests frequently highlight the friendliness and attentiveness of the staff, often calling out individuals like Ernest at the front desk for their outstanding customer service and willingness to go "above and beyond" to meet guest needs, including accommodating dietary restrictions. The complimentary cooked-to-order breakfast, especially the fresh omelets, is a major draw and receives rave reviews for its quality and variety. The complimentary evening reception is also highly appreciated, adding significant value to the stay.

Guests describe the two-room suites as clean, incredibly comfortable, and spacious, appreciating the separate living and sleeping areas, and the large smart TVs. The indoor heated pool and the well-equipped, spotless exercise room are also frequently mentioned as excellent amenities for relaxation and fitness. While one review initially noted "somewhat limited amenities," the overall sentiment strongly emphasizes that the outstanding hospitality and the high quality of the core offerings (breakfast, evening reception, comfortable suites) far outweigh any perceived limitations. The modern and updated decor of the hotel further contributes to a positive guest experience, leading many to express a strong desire to return.

Embassy Suites by Hilton Louisville East Photos

Embassy Suites by Hilton Louisville East 4
Embassy Suites by Hilton Louisville East 4
Embassy Suites by Hilton Louisville East 4
Embassy Suites by Hilton Louisville East 4
Embassy Suites by Hilton Louisville East 4
Embassy Suites by Hilton Louisville East 4
Embassy Suites by Hilton Louisville East 4
Embassy Suites by Hilton Louisville East 4
Embassy Suites by Hilton Louisville East 4
Embassy Suites by Hilton Louisville East 4

Embassy Suites by Hilton Louisville East Location

Embassy Suites by Hilton Louisville East

9940 Corporate Campus Dr, Louisville, KY 40223, USA

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Reviews

The hotel itself was decent—while the amenities were somewhat limited, the hospitality more than made up for it. Ernest at the front desk stood out with exceptional customer service. He went above and beyond to accommodate my dietary needs, taking time to find a thoughtful solution. His effort was truly appreciated. Because of service like his, I would definitely return to this property.

May 15, 2025 · BoughettoFoodie

This Embassy Suites Hotel exceeded my expectations in every way! The hotel's modern and updated decor created a sleek and welcoming atmosphere from the moment we walked through the doors. The room was clean and incredibly comfortable. The huge smart TVs in the room welcomed us with our name on the screen. But what truly set this hotel apart was its exceptional amenities: - The breakfast was AMAZING, with a great selection of delicious options and a chef in staff to create any omelet of our choice. - The afternoon snacks and refreshments were a lovely touch, making us feel like valued guests. - The indoor heated pool was absolute bliss and provided a wonderful spot to relax and unwind. - The exercise room was well-equipped and spotless, perfect for a morning workout. From check-in to check-out, our stay was flawless. The staff were friendly, attentive, and ensured that every need was met. 2 Thumbs up!

Feb 24, 2025 · Lexi Woon

If you are hoping to let your kids swim, don’t stay here! They only allow 5 guests in the pool area at a time and you have to book a 30 minutes slot to be one of those guests. You can only book one 30 minute slot a day, IF they are available. This hotel has 6 floors so don’t count on being able to find a slot in the evening. Who wants to plan their pool time on vacation?? So ridiculous. Will not be back!

May 10, 2025 · Jessica Bornbach

We stayed here the last week of February -- 6 nights. The room (324):: small for a suite. There was a connecting door to the room next door and it was paper thin. The last night they put a family with very LOUD kids in there and I could not even hear the TV without turning it up quite loud. It just seems they could have realized the situation and put them somewhere else. The beds: HORRIBLE mattresses and pillows that went flat the minute you put your head on them. The bathroom: I believe the toilet was almost on the floor. It must have been a 12" one. Fine for kids. The Happy Hour: Snacks were stupid -- probably more for kids than adults. And the 'free' bourbon was a

Mar 06, 2025 · Carol Wilke

Amazing breakfast with fresh cooked omelettes n eggs!n grits were amazing too and the whole waffle maker was a plus . Fresh fruit n yogurt too. The highlight of my stay minus the comfy pillows

May 16, 2025 · Shayne Snyder

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