SpringHill Suites Louisville Hurstbourne/North ico

SpringHill Suites Louisville Hurstbourne/North

Hotels Near Of MeKentuckyJefferson CountyLouisvilleForest Green Boulevard

10101 Forest Green Blvd, Louisville, KY 40223, USA

4.0

Seriously regret booking here. I'm not upset about the hotel desperately needing an update, but it at least needs to be clean and not have stains all over the furniture and walls. When I walked in my room had a noticeable odor which immediately makes you question the cleanliness in conjunction with the stains on the couch, carpet, and walls... Went to shower my first night and every single dispenser in the shower was completely empty. Reading the other reviews, this seems to be common. They must just change these sheets and towels and call it a day when turning over rooms. If I hadn't booked this for a work trip I would have immediately asked for a refund and found another hotel. Unfortunately I had set meetings and didn't have time to find another hotel and deal with all of that last minute. READ ALL THE REVIEWS. The overall star rating is completely misleading (how is it more than 2 stars even?) but once you read some individual reviews you'll see what the hotel is really like. I wish I had done that before booking based off star rating. I'll be in Louisville a lot, but it won't be here.

Lauren Nayman
  • Overview
  • (502) 326-3895
  • www.marriott.com

SpringHill Suites Louisville Hurstbourne/North Introduce

SpringHill Suites Louisville Hurstbourne/North, located at 10101 Forest Green Blvd, Louisville, KY 40223, USA, is a Marriott property designed to provide spacious, all-suite accommodations. Positioned within the "Hotels Near Of Me" category, it aims to offer a comfortable and convenient experience for both business and leisure travelers. For inquiries or reservations, the hotel can be reached at (502) 326-3895 or via mobile at +1 502-326-3895.

Environment and Location:

The hotel is situated in the Hurstbourne/North area of Louisville, a well-established and accessible suburban district in the city's East End. This location is a significant advantage, often praised by guests for its convenience. It offers easy access to a wealth of local retail and dining options, with many restaurants within walking distance or a very short drive, catering to diverse culinary preferences. Shopping centers such as Oxmoor Center and Springhurst Towne Center Shopping Center are also nearby, providing ample opportunities for shopping and entertainment.

For those needing to commute, the hotel's proximity to major roadways ensures a relatively easy journey to various parts of Louisville. Downtown Louisville, with its array of attractions including the Kentucky International Convention Center, Louisville Slugger Museum & Factory, and the historic Fourth Street Live!, is typically less than a 20-minute drive away. Recreational areas like E.P. "Tom" Sawyer State Park and IceLand Sports Complex are also close by, offering outdoor and indoor activities. The Louisville International Airport (SDF) is approximately 15 miles southwest of the hotel, making it a convenient choice for air travelers.

Services and Amenities:

SpringHill Suites Louisville Hurstbourne/North provides a range of amenities designed to enhance guest comfort and convenience. A notable feature is the complimentary daily continental breakfast, which aims to provide a good start to the day with a variety of hot and cold items. Guests often appreciate the inclusion of breakfast, though some reviews indicate that the dining area can be a bit cramped during peak hours.

The hotel primarily offers all-suite accommodations, meaning each room provides separate living and sleeping areas, offering more space than traditional hotel rooms. Suites are typically equipped with a mini-refrigerator, microwave, and coffee/tea maker, allowing for some in-room meal preparation. Each suite also includes a flat-screen TV with premium channels, a comfortable pull-out sofa, and a dedicated workspace with an ergonomic chair. Complimentary wired and wireless internet access is available throughout the hotel and in all guest rooms, ensuring guests can stay connected.

For recreation and fitness, the hotel features an indoor pool and a 24-hour fitness center. While the pool is a welcome amenity, some reviews describe it as "rather small." The fitness center includes a new Peloton Bike and other equipment for workouts. Additional services include a 24-hour front desk, express check-out, dry cleaning/laundry services, and self-service laundry facilities. The hotel also has a convenience store, "The Market," for snacks and necessities, and offers complimentary self-parking, including space for RVs, buses, and trucks.

For business needs, the hotel offers meeting space, including two meeting rooms totaling over 1,000 square feet, suitable for small gatherings or training sessions. Services like an ATM/banking and luggage storage are also available. While children are welcome and can stay for free when using existing beds (up to three children per room, up to age 17), cribs are not available, and extra beds are not offered. The hotel does not permit pets, with the exception of service animals.

Features:

The SpringHill Suites brand is known for its modern, all-suite concept, providing a balance of style and functionality. The design typically incorporates vibrant colors and contemporary furnishings. A key feature of this specific property is its dedication to providing value through its complimentary breakfast and spacious suite layouts, which can be particularly appealing for families or extended stays. However, it's crucial to acknowledge feedback regarding the hotel's condition. While generally functional, some guest reviews strongly suggest that the hotel is "desperately needing an update," citing worn furniture, stains on carpets and walls, and noticeable odors in rooms. This indicates that while the overall concept is to be modern, the actual physical state of some rooms may not align with the brand's intended aesthetic or cleanliness standards consistently.

Another point raised by guests is the common issue of empty shower dispensers. This detail, along with observations about room cleanliness, suggests a potential inconsistency in housekeeping services. On the positive side, the staff is generally described as pleasant and friendly, contributing to a better guest experience despite some of the physical drawbacks. The hotel also emphasizes accessibility, offering various features like wheelchair-accessible parking, public restrooms, and accessible rooms with features such as roll-in showers and grab bars, ensuring comfort for guests with mobility needs.

Promotional Information:

As a Marriott Bonvoy property, SpringHill Suites Louisville Hurstbourne/North participates in the Marriott Bonvoy loyalty program, providing members with various benefits and promotional opportunities. Common promotions include:

  • Marriott Bonvoy Member Rates: Members can access exclusive discounted rates when booking directly through Marriott channels and earn points on eligible stays. These points can be redeemed for free nights, room upgrades, and other travel benefits.
  • Advance Purchase Discounts: Guests who book their stays well in advance may find discounted rates, though these are typically non-refundable.
  • Seasonal Sales & Packages: Marriott frequently offers seasonal promotions and limited-time deals that can provide percentage discounts on stays or include bundled amenities.
  • AAA/AARP Member Discounts: Members of AAA and AARP are often eligible for special rates.
  • Government & Military Discounts: Discounted rates are available for active and retired military personnel and government employees.
  • Longer Stay Savings: Given its suite-focused design, the hotel may offer special rates for extended stays (e.g., 5 nights or more).

Potential guests are always encouraged to visit the official Marriott website or contact SpringHill Suites Louisville Hurstbourne/North directly to inquire about the most current and relevant promotions for their desired travel dates. Given the varied feedback, it would be prudent for guests to consider recent reviews and, if possible, confirm specific room conditions or maintenance schedules directly with the hotel prior to booking.

Customer Feedback Overview:

Customer reviews for SpringHill Suites Louisville Hurstbourne/North present a mixed picture. While some guests describe it as a "great hotel with everything you expect" and praise its "great location" with easy access to dining and retail, others express significant disappointment, particularly regarding cleanliness and the need for updates. Positive feedback often highlights the convenient location, comfortable suite layouts, and generally pleasant staff. The complimentary breakfast is also frequently appreciated, despite comments about the dining area being cramped.

However, a considerable portion of recent reviews expresses strong concerns about the hotel's condition. Guests have reported noticeable odors, stains on furniture, carpets, and walls, and empty dispensers in showers, leading to questions about overall cleanliness. Some guests have found the hotel to be "very dated" and "in serious need of updating," feeling that the star rating is misleading. While the staff is generally considered friendly and attentive, the physical condition of some rooms appears to be a significant deterrent for certain travelers, leading them to state they would not return. This dichotomy suggests that guest experiences can vary significantly, emphasizing the importance of reading recent individual reviews before booking.

SpringHill Suites Louisville Hurstbourne/North Photos

SpringHill Suites Louisville Hurstbourne/North 4
SpringHill Suites Louisville Hurstbourne/North 4
SpringHill Suites Louisville Hurstbourne/North 4
SpringHill Suites Louisville Hurstbourne/North 4
SpringHill Suites Louisville Hurstbourne/North 4
SpringHill Suites Louisville Hurstbourne/North 4
SpringHill Suites Louisville Hurstbourne/North 4
SpringHill Suites Louisville Hurstbourne/North 4
SpringHill Suites Louisville Hurstbourne/North 4
SpringHill Suites Louisville Hurstbourne/North 4

SpringHill Suites Louisville Hurstbourne/North Location

SpringHill Suites Louisville Hurstbourne/North

10101 Forest Green Blvd, Louisville, KY 40223, USA

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Reviews

Seriously regret booking here. I'm not upset about the hotel desperately needing an update, but it at least needs to be clean and not have stains all over the furniture and walls. When I walked in my room had a noticeable odor which immediately makes you question the cleanliness in conjunction with the stains on the couch, carpet, and walls... Went to shower my first night and every single dispenser in the shower was completely empty. Reading the other reviews, this seems to be common. They must just change these sheets and towels and call it a day when turning over rooms. If I hadn't booked this for a work trip I would have immediately asked for a refund and found another hotel. Unfortunately I had set meetings and didn't have time to find another hotel and deal with all of that last minute. READ ALL THE REVIEWS. The overall star rating is completely misleading (how is it more than 2 stars even?) but once you read some individual reviews you'll see what the hotel is really like. I wish I had done that before booking based off star rating. I'll be in Louisville a lot, but it won't be here.

May 14, 2025 · Lauren Nayman

Overall a great hotel with everything you expect. The breakfast/dining area is a little cramped and hard to move around in early in the morning, but the food was great. The pool was rather small. Location is great, less than 20 minutes from downtown. Easy in and out, a lot of local retail and dining.

Feb 26, 2025 · Lucas Survance

Pool was nasty. Hair all over the pool deck. The chemicals in the pool were so strong they burned your eyes. The rest of the visit, checking in, rooms and breakfast were good.

Apr 11, 2025 · Joel and Jessica Bontrager

I stayed with my sister after my surgery. The rooms were very nice, comfy beds. The rooms temperature Hawas hard to regulate. It would be much warmer by the beds and window. The couch was hard to sit on, very hard and the tv was high on the wall. Made watching it uncomfortable. They had breakfast every morning, it needed more variety. The staff were professional.

Nov 27, 2024 · Nan Lambert

Clean, easy check-in, comfy beds, decent breakfast for on the go. Coffee was great. There was not any shampoo in the shower, but the front desk was quick to accommodate. So all was well. Rooms are a nice size. 2 double beds, a pullout sofa, and a little mini sink area with a microwave and fridge. Like a mini suite. The location is in a nice area. Lots of restaurants & shops close by. I come to Louisville once a month. I'll definitely be making this my hotel from now on.

Nov 25, 2024 · Kari Brown

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