Embassy Suites by Hilton Pigeon Forge Resort ico

Embassy Suites by Hilton Pigeon Forge Resort

Hotels Near Of MeTennesseeSevier CountyPigeon ForgeJake Thomas Road

395 Jake Thomas Rd, Pigeon Forge, TN 37863, USA

4.0

If I could give more than five stars, I absolutely would! I had the privilege of being the first guest to stay in my room during the hotel’s opening week, and the experience was nothing short of exceptional. The rooms are beautifully appointed with bedding that feels even more luxurious than what I’ve experienced at other Embassy Suites properties—plush, cozy, and perfect for a great night’s sleep. The breakfast was a highlight of my stay. The selection of food was top-notch, offering everything from eggs, bacon, sausage, biscuits and gravy and more, to fresh fruits and other heart healthy selections. The custom omelette was the star of the show, with chefs crafting made-to-order creations that were absolutely delicious. Every dish was fresh, flavorful, and beautifully presented. What truly sets this hotel apart is the staff. Every team member I encountered was incredibly friendly, courteous, and eager to ensure my stay was perfect. From the front desk to the dining team, their warmth and professionalism made me feel genuinely welcomed. Another standout feature is the thoughtfully designed bar and breakfast area on the top floor. The panoramic mountain views are breathtaking, and it’s clear the hotel was built to maximize this stunning backdrop for all guests to enjoy. Whether sipping a cocktail at the bar or savoring breakfast with a view, this space is a game-changer. The attention to detail, from the modern amenities to the impeccable service, made this stay unforgettable. This Embassy Suites has quickly earned its place as my go-to hotel whenever I’m in town. I can’t wait to return!

Cindy Mann
  • Overview
  • (865) 774-2016
  • www.hilton.com

Embassy Suites by Hilton Pigeon Forge Resort Introduce

For us Tennesseans, when we seek a truly elevated and stress-free vacation experience in the heart of the Smoky Mountains, the Embassy Suites by Hilton Pigeon Forge Resort has quickly emerged as a top-tier choice. This isn't just another hotel; it's a recently opened, beautifully appointed resort designed to offer a luxurious yet welcoming environment for families, couples, and groups alike. It combines the signature all-suite accommodations that Embassy Suites is known for with an exceptional attention to detail, making every stay feel both grand and remarkably comfortable. If you’re looking for a destination that provides ample space, fantastic amenities, and genuine Southern hospitality right here in our beloved state, this resort truly delivers.

From the moment you step into the Embassy Suites by Hilton Pigeon Forge Resort, the commitment to an outstanding guest experience is evident. Guests consistently rave about the plush, comfortable bedding that promises a restful night's sleep, and the beautifully designed spaces, including the stunning top-floor bar and breakfast area that offers panoramic mountain views – a thoughtful touch that truly maximizes our region's natural beauty. But what truly sets this hotel apart, as highlighted by those who have already had the privilege of staying, is its exceptional staff. Every team member, from the front desk to the culinary team, embodies warmth and professionalism, making you feel genuinely welcomed and ensuring your stay is perfect. With its blend of modern amenities, delicious complimentary breakfast, and a staff that goes above and beyond, this Embassy Suites has swiftly become a go-to for a memorable Smoky Mountain escape.

The Embassy Suites by Hilton Pigeon Forge Resort boasts an excellent and highly accessible location at 395 Jake Thomas Rd, Pigeon Forge, TN 37863, USA. This puts it squarely in the heart of the action while still offering the impressive mountain views that guests cherish. For us Tennesseans, reaching Pigeon Forge is typically a straightforward drive via major interstates like I-40, making it an easy weekend escape or a perfect base for a longer family vacation.

The resort’s strategic positioning provides remarkable proximity to some of Pigeon Forge's most beloved attractions. It’s located less than five minutes from key destinations such as The Ripken Experience - Pigeon Forge, a major draw for sports families, and just over a mile from The Island in Pigeon Forge, a hub of entertainment, dining, and shopping featuring the iconic Great Smoky Mountain Wheel. Other popular spots like the Titanic Museum Attraction are merely a short drive away (around seven minutes). For thrill-seekers and theme park lovers, Dollywood, Dollywood's Splash Country, Outdoor Gravity Park, and the Smoky Mountain Alpine Coaster can all be reached within approximately four miles. The LeConte Center at Pigeon Forge, a major convention and event center, is also very close by, making it convenient for attendees. The thoughtful design of the resort, particularly the top-floor bar and breakfast area, takes full advantage of the stunning Smoky Mountain backdrop, ensuring that even while enjoying the hotel's amenities, you're always connected to the natural beauty of our state. The ease of access to these diverse attractions, coupled with the resort’s comfortable setting, makes it an ideal choice for exploring all that Pigeon Forge and the surrounding Smokies have to offer.

The Embassy Suites by Hilton Pigeon Forge Resort offers a comprehensive suite of services and amenities, designed to enhance every aspect of your stay:

  • Complimentary Made-to-Order Breakfast: A signature Embassy Suites offering, guests enjoy a full, hot breakfast daily, featuring a wide selection including eggs, bacon, sausage, biscuits and gravy, fresh fruits, and a popular custom omelet station where chefs prepare delicious made-to-order creations.

  • Complimentary Evening Reception: Held nightly, this popular perk includes two complimentary alcoholic drinks per adult (beer, wine, premium spirits) along with light appetizers and snacks, providing a relaxed atmosphere to unwind.

  • All-Suite Accommodations: Every room is a spacious two-room suite, featuring a separate bedroom and living area, two HD TVs, a wet bar with a sink, microwave, and mini-fridge, offering ample space for families to spread out.

  • Indoor & Outdoor Pools: The resort features both an indoor and a seasonal outdoor swimming pool, complete with sun loungers, pool umbrellas, and a swim-up bar for the outdoor pool, providing options for year-round swimming and relaxation.

  • Hot Tub: A dedicated hot tub for guests to relax and soak after a day of activities.

  • Fitness Center: A well-equipped fitness center, often open 24/7, with cardio and weight-training equipment to help guests maintain their workout routines.

  • On-Site Dining: The Summit Rooftop Bistro, the hotel's on-site restaurant, offers happy hour and dinner with breathtaking panoramic mountain views. There is also a poolside bar (seasonal) and coffee/tea in common areas.

  • Game Room & Recreation: Amenities like pool tables, foosball, shuffleboard, and a TrackMan golf simulator with clubs available provide entertainment options for all ages.

  • Free Wi-Fi: Complimentary high-speed wireless internet access is available in all rooms and public areas, with good speeds for multiple devices.

  • Free Self-Parking: Ample complimentary self-parking is available on-site for guests.

  • Pet-Friendly: The hotel welcomes pets (dogs and cats only) with a non-refundable fee, adhering to specific weight limits (up to 75 lbs) and maximum numbers (2 pets per room).

  • Meeting and Event Spaces: Over 3,600 sq. ft. of flexible event space, including two meeting rooms, suitable for business meetings, conferences, and social gatherings.

  • Guest Services: Includes 24-hour front desk, express check-in/check-out, luggage storage, laundry facilities, a convenience store, and attentive, multilingual staff.

The Embassy Suites by Hilton Pigeon Forge Resort stands out with several key features and highlights that contribute to its exceptional guest experience:

  • Panoramic Mountain Views from Rooftop Bar & Breakfast Area: A truly distinguishing feature is the thoughtfully designed bar and breakfast area located on the top floor, offering breathtaking, panoramic views of the Smoky Mountains. This elevates the dining and social experience significantly.

  • Luxury Bedding and Comfortable Suites: Guests consistently praise the "beautifully appointed" rooms with bedding described as "even more luxurious" than other Embassy Suites properties – plush, cozy, and conducive to a great night's sleep. The spacious two-room suites with separate living areas are perfect for families needing extra space.

  • Exceptional Staff and Service: Repeatedly highlighted in reviews, the hotel's staff is lauded for being "incredibly friendly, courteous, and eager to ensure my stay was perfect." This commitment to "warmth and professionalism" creates a genuinely welcoming atmosphere.

  • Gourmet-Level Complimentary Breakfast: Beyond typical hotel breakfasts, the made-to-order omelets and fresh, flavorful, and beautifully presented buffet items receive high praise, feeling like a full restaurant experience despite being complimentary.

  • Robust On-Site Entertainment: Beyond the pools, the hotel offers a variety of engaging amenities like pool tables, foosball, shuffleboard, and especially the TrackMan golf simulator, providing diverse entertainment options for all ages without having to leave the property.

  • Complimentary Evening Reception: The daily happy hour with two free drinks and snacks is a significant perk, offering a relaxed way for guests to unwind and socialize before dinner.

  • Strategic Location: While offering stunning views, the resort is minutes away from major Pigeon Forge attractions like The Island, The Ripken Experience, and within a short drive of Dollywood, maximizing convenience for exploring the area.

  • Modern Amenities and Attention to Detail: From modern decor and smart TVs with streaming services to in-room wet bars and thoughtful touches, the hotel demonstrates a high level of attention to detail that enhances overall comfort and convenience.

  • Pet-Friendly Policy: Its welcoming stance towards pets (with a reasonable fee) makes it an appealing choice for travelers who wish to bring their furry companions along.

Embassy Suites by Hilton Pigeon Forge Resort, as part of the Hilton family, frequently offers a variety of promotions and special offers to ensure guests receive excellent value for their stay. These promotions are dynamic and often tied to specific seasons, events, or booking patterns. For the most current and accurate deals, it is highly recommended for Tennessee residents to visit the official Hilton website for Embassy Suites by Hilton Pigeon Forge Resort or call the hotel directly.

Common types of promotions you can expect to find include:

  • Hilton Honors Member Benefits: Hilton Honors members can enjoy exclusive discounts, earn points towards free nights, utilize Digital Check-In and Digital Key, and access various other perks. Signing up for the loyalty program is free and provides immediate benefits.

  • Advance Purchase Discounts: Guests who book their stay well in advance can often save a percentage off the Best Available Rate, making it worthwhile to plan ahead.

  • AAA/CAA Member Discounts: Members of AAA or CAA can typically receive a discount on their room rates.

  • Military Family Rate: Active and retired military personnel, veterans, and their families are often eligible for exclusive savings at participating Hilton hotels, including this Embassy Suites.

  • Senior Rate: Seniors (often 65 and older) and their families can enjoy a percentage off the Best Available Rate when traveling together.

  • 2X Points Offers: Periodically, Hilton Honors members can earn double points for each night of their stay, accelerating their path to free nights and other rewards.

  • "Experience the Stay" Packages: These packages might include an on-property credit for dining or activities, along with additional perks like premium WiFi or early check-in, enhancing the overall value of your stay.

  • Seasonal Sales: Hilton often runs large sales events (e.g., "The Hilton Sale") that offer significant discounts (e.g., up to 20%) on stays during specific booking windows or travel periods.

  • Bonus Point Offers: Guests may have opportunities to earn bonus Hilton Honors points for new hotel stays, specific promotions, or by linking their Hilton Honors account with partners like Lyft.

  • Holiday & Event Packages: During peak holiday seasons or major local events in Pigeon Forge, the hotel may offer specialized packages that combine accommodation with unique experiences or added amenities.

Always check the "Offers" section on the hotel's official Hilton webpage for the most current and comprehensive list of available promotions and to ensure you secure the best deal for your Pigeon Forge adventure.

To connect with the Embassy Suites by Hilton Pigeon Forge Resort and plan your exceptional Smoky Mountain getaway, please use the following contact information:

Address: 395 Jake Thomas Rd, Pigeon Forge, TN 37863, USA

Phone: (865) 774-2016

Mobile Phone: +1 865-774-2016

The phone numbers provided are the direct lines to the hotel's reservations and front desk. Calling directly is often the best way to get personalized assistance with bookings, inquire about specific room availability, discuss event planning needs, or clarify any details regarding the hotel's amenities and services. The friendly and professional staff, as highlighted by numerous guest reviews, are readily available to assist with all your questions and ensure a smooth booking process. For more detailed information, including virtual tours, additional photos, and direct online booking capabilities, you can also visit the official Embassy Suites by Hilton website and search for the Pigeon Forge location.

For us Tennesseans, the Embassy Suites by Hilton Pigeon Forge Resort is an ideal choice for a vacation that combines luxury, convenience, and genuine value, all within an easy drive. We often look for accommodations that cater to the whole family, and this all-suite hotel with its spacious layouts and a plethora of amenities perfectly fits that need. The complimentary made-to-order breakfast and the nightly evening reception are not just perks; they are significant value-adds that make a real difference to the overall cost and enjoyment of a family trip, allowing us to save on dining expenses and enjoy relaxed social moments right at the hotel.

The resort's thoughtful design, particularly the stunning top-floor bar and breakfast area with its panoramic mountain views, truly captures the essence of our beautiful Smoky Mountains. It’s a place where we can feel both pampered and deeply connected to the natural landscape of our state. The exceptional staff, known for their warmth and eagerness to help, embodies the very best of Southern hospitality, ensuring that every local guest feels truly welcomed and cared for. Furthermore, its prime location in Pigeon Forge means we are just minutes away from all the major attractions, from Dollywood to The Island, minimizing travel time and maximizing fun. Whether it’s a weekend escape for relaxation or a full-blown family adventure, the Embassy Suites by Hilton Pigeon Forge Resort offers a superior experience that makes it a natural and highly recommended choice for anyone from Tennessee looking to create unforgettable memories in the heart of the Smokies. It's quickly become my go-to, and I'm sure it will be yours too.

Embassy Suites by Hilton Pigeon Forge Resort Photos

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Embassy Suites by Hilton Pigeon Forge Resort 4
Embassy Suites by Hilton Pigeon Forge Resort 4
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Embassy Suites by Hilton Pigeon Forge Resort 4
Embassy Suites by Hilton Pigeon Forge Resort 4
Embassy Suites by Hilton Pigeon Forge Resort 4
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Embassy Suites by Hilton Pigeon Forge Resort 4
Embassy Suites by Hilton Pigeon Forge Resort 4

Embassy Suites by Hilton Pigeon Forge Resort Location & Map

395 Jake Thomas Rd, Pigeon Forge, TN 37863, USA

Reviews

If I could give more than five stars, I absolutely would! I had the privilege of being the first guest to stay in my room during the hotel’s opening week, and the experience was nothing short of exceptional. The rooms are beautifully appointed with bedding that feels even more luxurious than what I’ve experienced at other Embassy Suites properties—plush, cozy, and perfect for a great night’s sleep. The breakfast was a highlight of my stay. The selection of food was top-notch, offering everything from eggs, bacon, sausage, biscuits and gravy and more, to fresh fruits and other heart healthy selections. The custom omelette was the star of the show, with chefs crafting made-to-order creations that were absolutely delicious. Every dish was fresh, flavorful, and beautifully presented. What truly sets this hotel apart is the staff. Every team member I encountered was incredibly friendly, courteous, and eager to ensure my stay was perfect. From the front desk to the dining team, their warmth and professionalism made me feel genuinely welcomed. Another standout feature is the thoughtfully designed bar and breakfast area on the top floor. The panoramic mountain views are breathtaking, and it’s clear the hotel was built to maximize this stunning backdrop for all guests to enjoy. Whether sipping a cocktail at the bar or savoring breakfast with a view, this space is a game-changer. The attention to detail, from the modern amenities to the impeccable service, made this stay unforgettable. This Embassy Suites has quickly earned its place as my go-to hotel whenever I’m in town. I can’t wait to return!

May 13, 2025 · Cindy Mann

We had a fantastic stay at the newly opened Embassy Suites in Pigeon Forge! While they’re still working out a few kinks—like consistently opening the pool bar—the overall experience was top-notch. Our 2-queen room was spotless and incredibly comfortable. I especially loved the separate living area—it was perfect for watching TV early in the morning without waking anyone else. The daily happy hour was a great perk, offering two complimentary drinks and snacks. The hotel has so many fun amenities, including pool tables, foosball, shuffleboard, and even a TrackMan golf simulator with clubs available. Whether you’re looking to unwind or play, there’s something for everyone. Breakfast was delicious and included in the stay. There’s a buffet line, cereal bar, and made-to-order omelets. Even though it’s complimentary, the service felt like a full restaurant experience. The servers were attentive and went above and beyond—so bring a little tip money if you can. They truly deserve it! Special shout-out to the young man who served us breakfast (I wish I caught his name!) and Eileen at the bar—both were friendly, professional, and made us feel right at home.

Jun 12, 2025 · Lance Burrough

If I was able to give this place 100 stars I would find a way to give them more than 100. This place is amazing. Pet friendly so sad that I can only get five stars. Wish I could do more kid friendly virtual golf kind of pricey was fun though they had cup pong a pool, a hot tub and cornhole the lobby is absolutely amazing looking and cozy. The rooms are amazing we got an amazing view. Definitely five stars.

Jun 15, 2025 · Craig St. Pierre Jr.

The views was everything. The staff was well knowledgeable of this location and the hilton brand, and what it really means to be apart of the hilton family. The accommodation was wonderful. My husband and children loved every minute of the pool and gym. As soon as you walk in the presentation of the lobby speaks volume on how your stay will be. Not one bad area in this hotel. The breakfast was so delicious and hot. No long lines on food and plenty places to sit and enjoy the mountain views. The staff working in the dining area need a rise. They kept the area clean and was so sweet. I LOVE THIS HOTEL!!!!!! Hilton you'll did you'll big one with this hotel. We most definitely will be back to our second home again. Thank you for hosting my family and I for that short time.

Jun 10, 2025 · Adrean Bright

So, this is a new property as of the date of this review (5/24/25). The hotel is beautiful and all the staff we encountered we very friendly and seemed happy about their new hotel. Lots to do (pool table, corn hole, indoor, and outdoor pools, nightly manager reception, and a great breakfast). The only complaint that I'd have that the hotel was responsible for is there was only 1 coffee in the room. Outside of that, the kids running around making messes and being destructive without parental supervision was very unfortunate. Parents need to watch their kids. The rest of us are not responsible for them. We were trying to enjoy our time there but no, irresponsible parents had to keep us from being able to fully enjoy ourselves. Hard for the hotel to manage that though there may be some things that could be done. It was pretty bad.

May 25, 2025 · Michael Blakley

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