Tru by Hilton Pigeon Forge ico

Tru by Hilton Pigeon Forge

Hotels Near Of MeTennesseeSevier CountyPigeon ForgeTeaster Lane

2815 Teaster Ln, Pigeon Forge, TN 37863, USA

4.0

Not Up to Hilton Standards- I stayed at this Tru by Hilton property for four nights and unfortunately, it fell short of expectations, especially for the price point. The room was extremely tight with virtually no spare space—definitely not ideal if you plan to spend any time beyond just sleeping. The desk setup was also impractical; it was a pull-out surface desk and I had to sit on the bed to work. There was no in-room coffee or tea setup, which was frustrating. I like to start my day with a couple of cups, but instead had to head down to the lobby every morning just to get a basic drink. On the third day the bathroom had a persistent sewer gas smell coming from the shower. Running the water would temporarily clear it, but it kept returning throughout the day, which was unpleasant and concerning. Noise was another major issue. The walls seemed paper-thin—you could hear everything from rooftop activity and barking dogs down the hall to air conditioners in other rooms kicking on and off. As a result, sleep was poor for all four nights. To their credit, the staff were friendly and the room itself was clean, which I appreciated. But overall, the experience didn’t align with what I’ve come to expect from Hilton, especially at this price point. I won’t be booking this location again.

Sandee Stettnichs
  • Overview
  • (865) 365-2390
  • www.hilton.com

Tru by Hilton Pigeon Forge Introduce

For Tennessee residents seeking a fresh and budget-friendly approach to their Smoky Mountain adventures, the Tru by Hilton Pigeon Forge offers a distinct lodging experience. This modern and vibrant hotel brand, part of the Hilton family, aims to provide a straightforward yet engaging stay, focusing on value and essential comforts. While opinions on hotel experiences can naturally vary, understanding the core offerings of Tru by Hilton Pigeon Forge can help you decide if its energetic atmosphere and convenient amenities align with your next visit to this popular Tennessee destination.

Introduction / Overview

Tru by Hilton is a relatively newer brand in the Hilton portfolio, designed to appeal to travelers who appreciate efficiency, modern design, and a lively social atmosphere without breaking the bank. The Tru by Hilton Pigeon Forge, built in 2018, embodies this concept. It emphasizes "functionally fun-sized rooms" and vibrant communal spaces, aiming to offer a "simple, spirited, and smart" stay. Unlike traditional hotels that might feature extensive full-service restaurants or sprawling lobbies, Tru focuses on creating a contemporary and efficient environment that caters to the needs of today's traveler.

The hotel's lobby is designed to be a central hub for activity, featuring areas for work, relaxation, and play, including a game zone with billiards. While the rooms are compact, they are designed to be highly functional, with emphasis on comfortable bedding and bright bathrooms. The brand's promise includes complimentary hot breakfast and free Wi-Fi, which are significant value-adds for many travelers. For Tennesseans looking for a no-frills, clean, and modern place to rest their heads after a day of exploring Pigeon Forge, Tru by Hilton offers a distinct, albeit compact, alternative.

Location and Accessibility

Tru by Hilton Pigeon Forge is conveniently located at 2815 Teaster Ln, Pigeon Forge, TN 37863, USA. This address places it squarely on Teaster Lane, a rapidly developing artery in Pigeon Forge that runs parallel to the main Parkway. This location is a strategic advantage for guests, allowing for easier access to many attractions while potentially bypassing some of the heaviest traffic often found directly on the Parkway.

From Tru by Hilton, guests have excellent accessibility to key Pigeon Forge destinations. The LeConte Center at Pigeon Forge and The Ripken Experience - Pigeon Forge are both within walking distance, making the hotel an ideal choice for convention-goers or sports families. The highly popular Island in Pigeon Forge, with its numerous shops, restaurants, and the Great Smoky Mountain Wheel, is also just a short walk or very quick drive away. Other major attractions like the Titanic Museum and Dollywood are within a short driving distance, typically less than 10-15 minutes, depending on traffic conditions. The hotel also provides complimentary self-parking, including electric vehicle charging stations, making it convenient for those traveling by car. This location strikes a good balance, offering proximity to the action without being directly in the most congested areas.

Services Offered

Tru by Hilton Pigeon Forge provides a range of services and amenities designed for a straightforward and comfortable stay:

  • Complimentary Hot Breakfast: Guests receive a free hot breakfast daily, typically including a variety of hot and cold items, such as fresh fruits, pastries, cereals, and hot dishes like eggs and sausage, as well as a build-your-own waffle station. Available from 7 AM to 10 AM.
  • Free Wi-Fi: High-speed wireless internet access is available throughout the hotel, in both guest rooms and public areas.
  • Indoor Pool: An indoor heated pool is available for guests to enjoy year-round swimming and relaxation.
  • Outdoor Pool/Splash Area: A seasonal outdoor pool and splash area provide additional recreational options during warmer months.
  • Fitness Center: A well-equipped fitness center allows guests to maintain their workout routines.
  • Game Zone: The lobby features a vibrant game zone with a billiards table and board games, encouraging social interaction.
  • 24/7 Market: A 24-hour "Eat & Sip" market in the lobby offers snacks, drinks, and grab-and-go items.
  • Business Center: Basic business facilities, including computers and printing services, are available.
  • Pet-Friendly Accommodation: The hotel welcomes two pets (dogs and cats) up to 100 lbs per pet, with a non-refundable fee per stay, and designated pet relief areas.
  • Complimentary Self-Parking: Free on-site parking is provided for guests, including wheelchair-accessible and van parking.
  • Electric Vehicle (EV) Charging Station: Available for guests with electric vehicles.
  • 24-Hour Front Desk: Staff are available around the clock to assist guests.
  • Daily Housekeeping: Rooms receive daily housekeeping service.
  • Coffee and Tea in Common Areas: Complimentary coffee and tea are often available in the lobby.
  • Express Check-in and Check-out: For a more efficient arrival and departure process.

Features / Highlights

The Tru by Hilton Pigeon Forge distinguishes itself with several key features that align with the brand’s modern and efficient concept:

  • Vibrant Lobby & Social Spaces: The hotel's lobby is a central highlight, designed as a large, open area with different zones for working, lounging, and playing. It features comfortable seating, a game zone with a billiards table, and a large media wall.
  • Complimentary Breakfast Selection: The free hot breakfast, with its diverse options including a make-your-own waffle station, is a consistent draw for guests, offering a convenient and substantial start to the day.
  • Indoor and Outdoor Pools: The presence of both an indoor heated pool and a seasonal outdoor pool with a splash area provides flexible recreational opportunities for all ages.
  • Prime Teaster Lane Location: Its strategic position on Teaster Lane offers excellent walkability to attractions like The Island and the LeConte Center, while also providing easier routes around peak traffic.
  • Pet-Friendly Environment: The hotel's welcoming policy for pets, including a designated relief area, makes it a convenient option for travelers who wish to bring their furry companions along.
  • Modern, Functional Rooms: While compact, the rooms are designed with efficiency and modern aesthetics in mind, featuring 55-inch LCD TVs with premium channels, mini-fridges, and designer toiletries in the bathrooms.
  • 24/7 Market: The availability of snacks, drinks, and light meals at any time of day in the lobby market is a convenient amenity for guests.
  • Electric Vehicle Charging: The inclusion of an EV charging station is a forward-thinking amenity that appeals to a growing segment of travelers.

Promotions or Special Offers

As a Hilton brand property, Tru by Hilton Pigeon Forge frequently participates in various promotions and special offers, which can vary based on the time of year, booking patterns, and specific events. To find the most accurate and up-to-date deals, it is highly recommended to check the official Hilton website or call the hotel directly. Common promotions often include:

  • Hilton Honors Member Discounts: Members of the Hilton Honors loyalty program can typically access exclusive lower rates when booking directly.
  • Advance Purchase Rates: Savings are often available for guests who book their stays a certain number of days in advance.
  • Seasonal Sales: Hilton frequently runs broader seasonal sales, such as summer or winter promotions, which may offer percentage discounts on stays.
  • Package Deals: Sometimes, the hotel or Hilton may offer packages that include local attraction tickets or other value-added services.
  • Military & Government Rates: Special rates are often available for active military personnel, veterans, and government employees.
  • AAA/AARP Discounts: Members of AAA or AARP can usually access discounted rates.

It's always a good practice to compare rates across different booking platforms, but direct booking with Hilton often provides the best opportunity to access member-exclusive rates and ensure you receive loyalty points.

Contact Information

For inquiries, reservations, or any other needs, you can contact the Tru by Hilton Pigeon Forge using the following details:

Address: 2815 Teaster Ln, Pigeon Forge, TN 37863, USA

Phone: (865) 365-2390

Mobile Phone: +1 865-365-2390

Conclusion: Why this place is suitable for locals

For Tennessee locals planning a visit to the lively Pigeon Forge area, Tru by Hilton offers a modern and practical lodging solution that caters to the demands of a fun-filled, often activity-packed trip. While some guests find the rooms compact, the overall concept focuses on maximizing value and providing essential amenities, which can be highly appealing for residents looking for a comfortable and efficient home base without overspending. The complimentary hot breakfast is a significant benefit, saving time and money each morning, allowing families and groups to get to the attractions faster.

Its location on Teaster Lane is particularly advantageous for Tennesseans familiar with the area, offering smart access to major attractions like The Island, the LeConte Center, and Dollywood, often allowing for easier navigation around the busiest sections of the Parkway. The inclusion of both indoor and outdoor pools provides flexible entertainment options, especially beneficial for families or for unwinding after a day of exploring. Furthermore, the pet-friendly policy means that Tennessee families can bring their beloved companions along, adding to the convenience and enjoyment of their local getaway. For locals who prioritize a fresh, clean, and amenity-rich experience in a vibrant setting, Tru by Hilton Pigeon Forge provides a solid option for their next Smoky Mountain adventure.

Tru by Hilton Pigeon Forge Photos

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Tru by Hilton Pigeon Forge Location & Map

2815 Teaster Ln, Pigeon Forge, TN 37863, USA

Reviews

Not Up to Hilton Standards- I stayed at this Tru by Hilton property for four nights and unfortunately, it fell short of expectations, especially for the price point. The room was extremely tight with virtually no spare space—definitely not ideal if you plan to spend any time beyond just sleeping. The desk setup was also impractical; it was a pull-out surface desk and I had to sit on the bed to work. There was no in-room coffee or tea setup, which was frustrating. I like to start my day with a couple of cups, but instead had to head down to the lobby every morning just to get a basic drink. On the third day the bathroom had a persistent sewer gas smell coming from the shower. Running the water would temporarily clear it, but it kept returning throughout the day, which was unpleasant and concerning. Noise was another major issue. The walls seemed paper-thin—you could hear everything from rooftop activity and barking dogs down the hall to air conditioners in other rooms kicking on and off. As a result, sleep was poor for all four nights. To their credit, the staff were friendly and the room itself was clean, which I appreciated. But overall, the experience didn’t align with what I’ve come to expect from Hilton, especially at this price point. I won’t be booking this location again.

May 12, 2025 · Sandee Stettnichs

We usually get the suite but they were booked so we are staying in a regular room. A step above the usual lower end rooms of many places. Would have liked more seating space but we managed. Indoor pool was nice, small, but during the day was completely ours. They also have an outdoor pool/splash area that we may do later. Overall, good place to stay, good location especially being close to the conference center.

May 08, 2025 · Jim Nestle

This was the best stay in pigeon forge that we've had! It's right across the street from the island, a couple miles from Dollywood, and easy to get to all of the attractions. The rooms are clean and nice, the staff friendly and helpful, the breakfast is delicious. Overall, a wonderful stay for our vacation!

Jun 12, 2025 · Cindel Krantz

This is a family oriented hotel! Lots of sitting and meeting places. They have a large room with a TV, big toy blocks for kids, and lots of sitting. Loved the area overlooking part of Pigeon Forge! That was way cool. The room was adequate space, but I wish it had a couch. That is the 4 star. Not enough space to just sit down. Our son's room had a bunkbed, which was very nice. He enjoyed that. We would probably stay here again.

Apr 22, 2025 · Bronwen Griffith

Decent location, ballfields directly behind hotel blasts music from nearly sunrise to sunset. Very clean hotel, basic breakfast selections. Staff we're not quite unpleasant, but not friendly and welcoming either. Bathtub was flimsy and lacked floor support. No ventilation in bathroom. Multiple lightbulbs burned out in room. Auto curtain was in disrepair. My biggest issue was the mattresses and linens. Very thin, very "budget" style bedding and linens. Does not live up to expectations one would have of the Hilton brand and the price point.

Jun 11, 2025 · Fran Gray

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