Fairfield Inn and Suites Rochester East

For individuals and families seeking a comfortable and convenient accommodation option within the "Hotels Near Of Me" category in the Rochester, NY area, the Fairfield Inn and Suites Rochester East is a frequently chosen destination. Located at 915 Hard Rd, Webster, NY 14580, USA, this hotel aims to provide a reliable and pleasant stay for its guests. For reservations or inquiries, you can contact them directly at (585) 671-1500 or +1 585-671-1500.

As a prominent listing within the "Hotels Near Of Me" framework, the Fairfield Inn and Suites Rochester East is designed to connect users with readily available and dependable lodging solutions. The platform prioritizes proximity and accessibility, and this hotel aligns well by offering a well-known brand experience in a convenient Webster location. Whether you are a local resident needing a temporary stay, a family visiting friends, or a traveler exploring the Rochester area, this Fairfield Inn and Suites is equipped to cater to various needs with its array of amenities and services.

The environment of the Fairfield Inn and Suites Rochester East is generally considered highly convenient and practical. Guests consistently praise its location, noting it is "conveniently located to restaurants, Starbucks, and a Target close by." This accessibility to dining, shopping, and everyday necessities significantly enhances the guest experience, making it easy to grab a meal or any forgotten items. The hotel is situated in Webster, offering a suburban atmosphere that is perceived as safe and welcoming. The property itself is well-maintained, creating a comfortable and inviting atmosphere for guests. While the exact exterior details aren't extensively provided, the overall impression from reviews points to a standard, well-kept Fairfield Inn property.

The services at Fairfield Inn and Suites Rochester East present a mixed but largely positive picture. Many guests highlight the staff as being "so friendly" and commend their "excellent customer service and communication skills." This positive interaction with the front desk and other hotel employees contributes significantly to a welcoming atmosphere, making guests feel "at home." The hotel is known for its "all day coffee and tea service," a valued amenity that provides continuous refreshment. Furthermore, the complimentary breakfast is a consistent point of praise, with guests enjoying the "delicious" options available, which typically include hot items, fresh fruit, and a variety of choices, providing a convenient and satisfying start to the day.

However, it is crucial to address a significant concern raised by a guest regarding cleanliness and staff response. A review explicitly mentions "Dried BLOOD found on the pillowcase," and that the staff at the front desk "gave her no apology" when informed. While corporate apologized, no compensation was offered. This incident, if not isolated, would represent a severe lapse in hygiene protocols and customer service, a stark contrast to the overwhelming majority of positive feedback regarding cleanliness and staff friendliness. It's important for potential guests to be aware of such feedback when considering their stay. Nonetheless, other reviews consistently report rooms as "exceptionally clean" and "everything was very clean in the hotel," suggesting this might be an unfortunate isolated incident, or that cleanliness standards are generally high, but there might be occasional oversights or inconsistent responses to issues.

The features of the Fairfield Inn and Suites Rochester East are designed to cater to various traveler needs, particularly for families and those seeking relaxation. The hotel boasts an "indoor pool" and a "hot tub," which are popular amenities, especially for children and those looking to unwind. While one guest noted they "don't use the indoor pool," they observed that "people seem to enjoy it," indicating its popularity. Reviews from other platforms also confirm the presence of a fitness center and a 24-hour business center, catering to guests who wish to maintain their routines or require work facilities.

Rooms are described as "spacious and clean," accommodating different group sizes comfortably. For instance, a room with "2 queens" could easily accommodate "4 people-2 adults, 2 teens" without feeling "overcrowded." Amenities commonly found in the rooms include air conditioning, flat-screen TVs with premium channels, complimentary Wi-Fi, desks, and coffee/tea makers. Some rooms also feature mini-fridges and microwaves for added convenience. The presence of hypo-allergenic bedding and free cribs/infant beds further enhances its family-friendly appeal.

From a promotional perspective, the Fairfield Inn and Suites Rochester East positions itself as a "great place" for "couples, families, and singles traveling in that area." The recurring positive comments about the "friendly staff," "exceptionally clean rooms," and "all day coffee and tea service" are strong selling points. The free hot breakfast adds significant value, and the indoor pool is a major attraction, especially for families searching within the "Hotels Near Of Me" category. The convenient location with easy access to restaurants, Starbucks, and Target is another key benefit for visitors. While the isolated negative review regarding cleanliness and staff response is a serious concern that should be acknowledged, the vast majority of other reviews consistently paint a picture of a well-maintained property with attentive staff, particularly for cleanliness and service. Many guests are loyal, stating, "We always stay in the Fairfield Inn" when visiting the area and express strong recommendations, saying "I highly recommend this hotel for couples, families, and singles traveling in that area." This consistent positive feedback indicates a high level of satisfaction among its regular clientele, making it a generally reliable and recommended choice for those seeking a comfortable and convenient stay in the Webster/Rochester East area.