Holiday Inn Express & Suites Rochester Webster by IHG ico

Holiday Inn Express & Suites Rochester Webster by IHG

Hotels Near Of MeNew YorkMonroe CountyWebsterHolt Road

860 Holt Rd, Webster, NY 14580, USA

4.0

I am a frequent traveller who stays a lot of nights a year at hotels, across 3 major chains, IHG being one of them. So I usually have high, but also reasonable expectations for any of my stays. I recently chose this hotel for a business trip and stayed 4 nights and I was VERY happy. Everything met my expectations - super quiet hotel, with no noise from either outside or other rooms. Room preference honoured and was given a clean room. Comfortable bed. And awesome breakfast with an abundance of hot options (please keep it up!). The cherry on the cake were the staff and management team that truly seemed to care about guests. I won't hesitate to pick this hotel again, if I return to the area for work.

0z
  • Overview
  • (585) 872-0900
  • www.ihg.com

Holiday Inn Express & Suites Rochester Webster by IHG Introduce

For discerning travelers seeking a comfortable, convenient, and truly welcoming accommodation within the "Hotels Near Of Me" category, the Holiday Inn Express & Suites Rochester Webster by IHG stands out as an exemplary choice. Located at 860 Holt Rd, Webster, NY 14580, USA, this hotel consistently exceeds expectations, providing a superb experience for both business and leisure guests. For reservations or inquiries, you can reach them directly at (585) 872-0900 or +1 (585) 872-0900.

As a leading option on platforms like "Hotels Near Of Me," the Holiday Inn Express & Suites Rochester Webster is perfectly positioned to serve local users and visitors alike. This platform emphasizes connecting individuals with readily accessible services and goods, and this hotel aligns seamlessly by offering a well-regarded and convenient lodging solution right in Webster. Whether you're in town for a business trip, a family vacation, or simply a quick stopover, this IHG property is designed to provide a high standard of comfort and a comprehensive array of amenities.

The environment of the Holiday Inn Express & Suites Rochester Webster is consistently praised for its tranquility and strategic location. Guests frequently describe it as a "super quiet hotel," with "no noise from either outside or other rooms." This commitment to a peaceful atmosphere ensures a restful night's sleep, a critical factor for any traveler. The hotel is conveniently located off Route 104, making it easily accessible and providing excellent connectivity to key areas. It's just a few miles from major businesses like Xerox and Paychex, and within reasonable driving distance to downtown Rochester, the Rochester International Airport (ROC), and various local attractions. These attractions include family-friendly destinations like the Strong National Museum of Play and Seabreeze Amusement Park, as well as cultural sites such as the George Eastman Museum and Memorial Art Gallery. Furthermore, North Ponds Park, with its walking trails and fitness stations, is located directly behind the hotel, offering guests a chance to enjoy nature and outdoor activities close by. The well-maintained grounds and quiet setting contribute to a pleasant and serene environment for all guests.

The services offered at the Holiday Inn Express & Suites Rochester Webster are consistently a highlight of guest experiences. A significant point of praise is the staff and management team, who "truly seemed to care about guests." This dedication to guest satisfaction is evident in their attentive and accommodating approach. Guests have reported that their "room preference honoured" and that the staff are generally very friendly and helpful. The hotel operates a 24-hour front desk, ensuring that assistance is always available. Complimentary services such as daily housekeeping, coffee and tea in common areas, and free newspapers in the lobby further enhance guest convenience. For those traveling by car, complimentary self-parking is available on site, and there's even an electric car charging station. The hotel also provides a free local area shuttle, offering convenient transportation to nearby destinations.

The features of the Holiday Inn Express & Suites Rochester Webster are designed for both comfort and utility. Rooms are described as "clean" and boasting "comfortable bed," ensuring a relaxing stay. Each of the 104 guestrooms is well-appointed with modern amenities including air conditioning, flat-screen TVs with premium satellite channels, safes, desks, and coffee/tea makers. For added convenience, all rooms come with refrigerators and microwaves, which are highly valued by guests for storing snacks or preparing light meals. Connecting rooms are available upon request, catering to families or larger groups. The hotel also ensures accessibility with features like braille/raised signage, wheelchair-accessible parking, and assistive listening devices.

A standout feature that receives consistent praise is the "awesome breakfast with an abundance of hot options." This complimentary buffet breakfast is available daily, typically from 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends, providing a substantial and delicious start to the day. The variety of hot choices is a significant draw, setting it apart from more basic continental offerings.

For recreation and wellness, the hotel includes an indoor pool and a hot tub, offering guests a refreshing way to relax and unwind. The fitness center is also well-regarded, with guests noting it "looked a bit bigger then most other ones," suggesting a more comprehensive selection of equipment for maintaining workout routines. The hotel also features a business center and meeting rooms, with 2002 square feet (186 square meters) of conference space, making it suitable for corporate events and gatherings. Other practical amenities include on-site laundry facilities, dry cleaning services, and an ATM.

From a promotional standpoint, the Holiday Inn Express & Suites Rochester Webster by IHG is highly recommended and fosters strong guest loyalty. As a frequent traveler stated, they were "VERY happy" with their stay and "won't hesitate to pick this hotel again." This sentiment underscores the hotel's ability to consistently meet and exceed expectations. The combination of a "super quiet hotel" with comfortable beds and a generous hot breakfast makes for a compelling value proposition. The genuine care exhibited by the "staff and management team" creates a memorable and positive experience, which is a significant differentiator. The presence of amenities like the indoor pool, hot tub, and a well-equipped gym further adds to its appeal for various types of travelers searching on "Hotels Near Of Me." Its convenient location near businesses and attractions, coupled with practical features like free parking and a local shuttle, makes it an ideal choice for both short and extended stays in the Webster area. For a reliable, comfortable, and service-oriented stay with excellent amenities, the Holiday Inn Express & Suites Rochester Webster by IHG is a top recommendation.

Holiday Inn Express & Suites Rochester Webster by IHG Photos

Holiday Inn Express & Suites Rochester Webster by IHG 4
Holiday Inn Express & Suites Rochester Webster by IHG 4
Holiday Inn Express & Suites Rochester Webster by IHG 4
Holiday Inn Express & Suites Rochester Webster by IHG 4
Holiday Inn Express & Suites Rochester Webster by IHG 4
Holiday Inn Express & Suites Rochester Webster by IHG 4
Holiday Inn Express & Suites Rochester Webster by IHG 4
Holiday Inn Express & Suites Rochester Webster by IHG 4
Holiday Inn Express & Suites Rochester Webster by IHG 4
Holiday Inn Express & Suites Rochester Webster by IHG 4

Holiday Inn Express & Suites Rochester Webster by IHG Location

Holiday Inn Express & Suites Rochester Webster by IHG

860 Holt Rd, Webster, NY 14580, USA

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Reviews

I am a frequent traveller who stays a lot of nights a year at hotels, across 3 major chains, IHG being one of them. So I usually have high, but also reasonable expectations for any of my stays. I recently chose this hotel for a business trip and stayed 4 nights and I was VERY happy. Everything met my expectations - super quiet hotel, with no noise from either outside or other rooms. Room preference honoured and was given a clean room. Comfortable bed. And awesome breakfast with an abundance of hot options (please keep it up!). The cherry on the cake were the staff and management team that truly seemed to care about guests. I won't hesitate to pick this hotel again, if I return to the area for work.

Dec 17, 2024 · 0z

The rooms were pretty nice, beds comfortable, TV was weird wouldn't say what channels were. Breakfast and coffee were really good. Didn't use the pool or gym but walking by the looked nice and the gym looked a bit bigger then most other ones

May 03, 2025 · Paul Czajka

The rooms were surprisingly nice and big, plenty of room for a larger family even. Service was even able to bring us a rollaway bed pretty late at night. Pool was nice, hot tub was nice.

Mar 01, 2025 · Brett Chilcoat

THIS PLACE IS NOT FAMILY FRIENDLY. **Edit, added: Response from GM Alecia is addressed to someone else entirely. I paid full ihg member price, no discount was given. Only 1 place was mentioned, the bed in the room; we said it had to have been cought in the ripped up duvet that was on it, we were assured that the all white bedding had been rechecked for the bright green dog. And staff was aware and looking out. Just like the all white towels with black and red swim trunks. We also had to defend our statement that it was NOT brought or lost during the 4am evacuation- which other people were told they would be compensated for, I was not however. It's the lieing about so much that assures me it was done with spite. The fact that someone else's name was added to my review- displays how little respect and professionalism people can expect. ** While having to switch rooms, on a school day, the 3rd day of a 4 night stay (due to a burst pipe at home) with my 4 kids, my young son's beloved stuffed animal was lost. We let the staff know asap, and knew where it had been. They said they would look, took my number, wanted a picture- and got it. The General Manager told me they had included the info in the employee email. She assured me that they have a long standing policy for lost items and a large cabinet full of "bagged and tagged with the room and date" found items they keep for 30 days. Good instinct told us to check ourselves and at 9pm the day of check out IT WAS ON THE TOP OF THEIR DUMPSTER OUT BACK. A green zombie pup, In a smaller bag with empty yellow boxes, as if it had been bagged up with office refuse. The GM: Alecia, the housekeeping and the maintenance managers lied to our faces, and to my son. Amber is horrible; she was rude from day 1 and didn't even speak to my kids when they said "Hi", right at the front desk. Upon finding, I brought the stuffed animal to the desk, and said I wanted to talk to the manager. I was told "she's not here". I held up the toy and Amber said " I know, I know". I said "oh?, you know!?" And she replied with I'm calling the cops. __Holiday Inn is NOT family friendly__ On day2 the 2pairs of swim trunks that were drying on towels in the room were collected with the towels. We let the desk know and even described them, which was written down. They can't find those either. We never got clean towels without asking. *We had the same housekeeping guy everyday. He walked into our rooms (2 rooms for 4days) without knocking !2 separate times! Once waking my teenage daughter- while she was alone. They didn't care about that either. Claiming "He must have thought the room was empty". But he didn't even take the garbage, or leave cups, or anything typical at all on any day. They are __NOT FAMILY FRIENDLY__ and should not be able to claim they are.

Mar 02, 2025 · Abby K

Was in Webster for a SWIMMEET and this hotel was amazing. Kind friendly check in. When we got to our room it wasn’t the room I thought I reserved. After checking the reservation it was my fault, not theirs. Spoke to the manager and she was able to offer us a different room and we were in the old room now for a few hours. This was a lot of work for the hotel that was already booked full. They had to reclean the room as well. I would highly recommend this hotel. Breakfast was good and clean. Most important the people and manager, Alecia went above and beyond for us.

Nov 23, 2024 · Colleen Goodspeed

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