Hotels Near Of MePennsylvaniaLuzerne CountyWilkes-BarreKidder Street
884 Kidder St, Wilkes-Barre, PA 18702, USA
I've stayed in hundreds of Marriott family hotels and this was by far the worst one. The room had very clear signs of a bedbug infestation. The second room had a sink with no handle, was not clean at all, and covered in someone else's body hair. Breakfast was fine, staff interactions were fine, but expect rooms that are disgusting. I'm not sure why standards are so bad at this hotel but I was extremely disappointed
As a prominent listing on the "Hotels Near Of Me" platform category, Fairfield Inn & Suites Wilkes-Barre Scranton stands as a familiar name in the hospitality landscape of Northeastern Pennsylvania. Located at 884 Kidder St, Wilkes-Barre, PA 18702, USA, and reachable at (570) 208-4455 or +1 570-208-4455, this hotel, part of the Marriott family, aims to provide a convenient and comfortable stay for a diverse range of guests, from business travelers to families and those exploring the local attractions.
The hotel's location is a significant draw for many. Situated off Interstate 81, it offers easy access to a variety of key destinations. For entertainment and leisure, it's just a short drive from Mohegan Sun Pocono casino, Mohegan Sun Arena at Casey Plaza, and Montage Mountain, which features both a waterpark and a ski resort. Golf enthusiasts will find themselves conveniently located near golf courses. For those on business, the hotel provides accessibility to major corporate and industrial parks such as CenterPoint, Hanover Industrial, and Mericle, as well as medical centers like VA Medical Center and Geisinger Health Systems. Its proximity to Wilkes-Barre/Scranton Airport (AVP), approximately 8.4 miles away, makes it a practical choice for air travelers, with an estimated drive time of 16 minutes.
Upon entering Fairfield Inn & Suites Wilkes-Barre Scranton, guests can expect a lobby and common areas that aim to be welcoming. The hotel generally maintains a smoke-free environment. While individual experiences may vary, the overall ambiance strives for comfort and practicality, fitting the Fairfield Inn & Suites brand. Reviews indicate that there may be a fireplace in the lobby area, which can add a welcoming touch, especially in colder climates. The property also features an outdoor courtyard for guests to enjoy, providing a space for relaxation.
The services offered at Fairfield Inn & Suites Wilkes-Barre Scranton are designed to cater to the needs of its guests. A key feature is the complimentary buffet breakfast served daily, typically from 6:30 AM to 9:30 AM. This breakfast usually includes American and buffet options, with some guests praising the variety and the friendliness of the staff overseeing the breakfast area. For fitness enthusiasts, the hotel boasts a 24-hour fitness center, allowing guests to maintain their workout routines at their convenience. Additionally, there's an indoor heated pool and a hot tub, offering recreational opportunities for both adults and children. It is always advisable to inquire about pool hours and any specific rules or guidelines upon check-in. The hotel also provides complimentary wired and wireless internet access throughout the property, including public spaces and guest rooms, ensuring guests can stay connected for work or leisure. For business needs, there is a business center available. Other conveniences include a 24-hour front desk, express check-in and check-out, laundry facilities (including irons and ironing boards for guest use), luggage storage, and a mini-market on-site. Guests can also benefit from free self-parking. Housekeeping services are provided daily, and the hotel offers various accessibility features, including accessible rooms with wider door openings, roll-in showers in some rooms, grab bars in bathrooms, and accessible routes to public areas like the pool, fitness center, and business center.
Fairfield Inn & Suites Wilkes-Barre Scranton is known for several features that enhance the guest experience. All rooms are equipped with amenities such as plush bedding, a 32-inch flat-screen TV (with cable programming), a work desk, a refrigerator, a microwave, and a coffee maker, aiming to provide a comfortable and convenient stay. Free infant beds and free extra beds are available upon request, making it suitable for families. A notable advantage is the direct access to a T.G.I. Friday's restaurant located next door. Guests of the hotel often receive a 10% discount on lunch and dinner at this establishment, adding a convenient dining option without needing to leave the property. The hotel also offers connecting rooms, which can be beneficial for larger families or groups traveling together. The hotel's commitment to hygiene is reflected in measures such as daily disinfection in all rooms and common areas, contactless check-in/check-out, physical distancing in dining areas, and enhanced cleaning protocols.
Regarding promotional information, potential guests can often find various deals and offers for Fairfield Inn & Suites Wilkes-Barre Scranton through online travel agencies and the Marriott website. Room rates can vary, and it's recommended to check for the most current pricing and any ongoing promotions directly or through reputable booking platforms. The hotel frequently offers competitive rates for standard rooms, king rooms, and studios, with prices starting from approximately ₹11,135 per night, though this is subject to change based on demand and booking season. Discounts may also be available for AAA members and travel agents, and the hotel generally accepts major credit cards for reservations. It's always a good practice to inquire about any specific discounts or packages when booking, especially if you are a Marriott Bonvoy member, as loyalty programs often come with exclusive benefits and offers.
It is important to provide an objective overview, including insights from past guest experiences. While many guests have praised the hotel's location, friendly staff, comfortable beds, and the convenience of the free breakfast and on-site amenities like the pool and gym, some reviews highlight areas for improvement. Some guests have reported concerns regarding cleanliness, with mentions of unclean rooms, bathrooms, and even issues with bedding. There have also been isolated reports of issues like bedbugs or other insects, and maintenance problems such as sinks with missing handles or a lack of hot water. While the staff interactions are often noted as positive, some guests have experienced dissatisfaction with the overall condition of the rooms, particularly concerning cleanliness standards. These varying experiences suggest that while the hotel offers a solid range of amenities and a convenient location, individual guest experiences can differ, and prospective visitors may wish to verify specific room conditions or inquire about recent maintenance efforts before booking, especially if cleanliness is a paramount concern.
884 Kidder St, Wilkes-Barre, PA 18702, USA
Get directionsI've stayed in hundreds of Marriott family hotels and this was by far the worst one. The room had very clear signs of a bedbug infestation. The second room had a sink with no handle, was not clean at all, and covered in someone else's body hair. Breakfast was fine, staff interactions were fine, but expect rooms that are disgusting. I'm not sure why standards are so bad at this hotel but I was extremely disappointed
Apr 25, 2025 · JakeFree breakfast, gym, and clean and comfortable rooms. Nice to have the TGIFs next door. Small town and casino is only few minutes drive with tonnes of restaurant and fun. Can’t complain too much, was enjoyable stay to accommodate playing golf.
Apr 27, 2025 · Jamal KhazaalOverall disappointed with the comfort of this hotel. We stayed in one of the king rooms with the couch and the couch was more comfortable than the bed itself. Very very lumpy mattress and woke up not rested and with back pain. The light system in the room directly above the bed was also messed up. Even after turning the lights out completely one of the lights would still come on. So when trying to sleep a light was shining on us directly into our eyes because we could not turn it off. A big pool and at least a running hottub was available. Very limited seats (6 chairs total) even though the space was absolutely huge around the pool and could accommodate a lot more. Front desk people always hiding in the back office behind the wall instead of at the front desk making it difficult to talk to people. When our concerns were brought up about our stay and the room it was not even written down and brushed away. I would not recommend staying here. The only wonderful part of the hotel were tge the staff working the breakfast. Nicest group of people I have ever met and they were always willing to help and brightened our mornings. They all deserve raises because that was thr highlight. Otherwise I would not recommend going to this hotel.
Feb 17, 2025 · Kara KurzawaBailey and her staff were very accommodating for a large group! We had an easy time booking, got an excellent group rate and they could not have been more welcoming. The pool was great and the breakfast was excellent.
Jan 08, 2025 · Katherine Bunko$180/night for a bed that hurt both of our backs. Was absolutely horrible in that factor. They had exactly 6 chairs out in the pool area, all taken. The hot tub was decent temp, but small af...would only fit like 6 ppl max and that would be tight. Weird for a ski town...also their breakfast area did not have enough seating for the amt of ppl there. When we mentioned this at check out, of course there was zero customer service. Im sorry but if my back hurts after spending a night in your hotel the only thing thats gonna make me feel better is money back for the crap experience. Thought Marriott was better than this. But, in a whole customer service doesnt even exist anymore in 2020....anywhere.
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