2.0

BEWARE. DO NOT STAY HERE. Where to begin, my friend and I booked this super last minute for a spontaneous trip to Foxwoods. Got there at 9:50pm and by 10:00pm we were at the front desk requesting a refund. The parking lot is full of grocery store carriages. There was one right outside of our room we had to move to get in. Entering the “non-smoking” room there was a very heavy smoke smell. First this I noticed was that there was a trash bag tied around the smoke detector.. probably to make this non smoking room a smoking room.. Then the bathroom, there was a huge hole where it looks like someone’s foot went through. Probably where the cockroaches hide when the lights go on. Then in the bathroom there’s just a cockroach chilling on the wall. The sink in the bathroom doesn’t work. Instead of fixing it they added a second sink outside of the bathroom… which is nasty because lord knows how many people have touched the bathroom door knob with god knows what on their hands. Then in the bedroom area there is another cockroach on the wall. Also 4 dead bugs just stuck to the ceiling. I pulled back the sheets and it looks like there is sesame seeds in the linens.. the walls are covered in stains and scuff marks. The bedspread on the first bed was covered in burn holes so bad that you could see the sheet underneath through them. There was a chair and ottoman in the room that was covered in stains. Needless to say we did not stay here. I have never been in a filthier place. Please read reviews before booking this is the last time I don’t check reviews before booking. The gentleman up front was very understanding when we said we would like a refund but Expedia told me the next day they had to talk to multiple people to get the refund because they were getting the run around. Just do yourself a favor and sleep in your car or under the bridge before you consider staying here. Xoxo you’re welcome.

Becca Souza
  • Overview
  • (860) 405-1111
  • reservation.asiwebres.com

Flagship Inn & Suites Introduce

For those searching for "Hotels Near Me" in the Groton, Connecticut area, Flagship Inn & Suites is a property located at 470 Gold Star Hwy, Groton, CT 06340, USA. This establishment positions itself as a convenient option for travelers seeking accommodation in the region, particularly due to its proximity to local attractions and transportation routes. The hotel can be reached by phone at (860) 405-1111 or via mobile at +1 860-405-1111.

Environment and Location:

Flagship Inn & Suites is situated in Groton, Connecticut, a town known for its maritime history and proximity to popular tourist destinations. The hotel's address on Gold Star Highway places it in a location that offers accessibility to several key areas. It's approximately 2.9 miles from the Submarine Force Library Museum, offering a glimpse into naval history. For those looking for entertainment and gaming, the hotel is within a reasonable driving distance of major casinos like Foxwoods Resort Casino and Mohegan Sun. Additionally, popular attractions such as Mystic Aquarium and Mystic Seaport are also accessible from this location, making it a potential base for exploring Southeastern Connecticut. The surrounding area includes various restaurants and shopping options, contributing to the convenience for guests. The property is designed as a low-rise motel, often featuring exterior corridors for room access.

Services and Amenities:

Flagship Inn & Suites generally offers a range of services and amenities aimed at providing a functional stay. Guests can expect a 24-hour front desk, facilitating check-ins and check-outs at any time. Express check-in and check-out services are often available to streamline the process. The hotel provides complimentary self-parking on-site, a significant convenience for guests traveling by car. For connectivity, free Wi-Fi is typically available in both public areas and within the guest rooms. Daily housekeeping service is generally provided, aiming to maintain cleanliness throughout the stay. In terms of in-room amenities, guests can usually find air conditioning, cable TV (often including HBO), a microwave, a refrigerator, and coffee-making facilities. Some rooms may also offer a desk, iron/ironing board, and complimentary toiletries. Cribs and rollaway beds may be available for an additional fee. While the hotel generally does not have a pool on-site, some information suggests it may offer access to a local gym. A complimentary continental breakfast is commonly part of the offerings, providing a basic meal to start the day. The property is generally advertised as smoke-free.

Features:

The Flagship Inn & Suites operates as a budget-friendly motel, primarily catering to travelers seeking an economical place to stay. It has a total of 57 accommodations, which include standard rooms and some studio suites, with two floors in the property. Some suites are noted to include a Jacuzzi. The hotel's structure, with exterior corridors, is typical of many motels, allowing for direct access to rooms from the parking lot. The property often highlights its convenient location near major highways (I-95 South Exit 88 / I-95 North Exit 86), making it easily reachable by road. The presence of a microwave and refrigerator in every room adds a layer of convenience for guests who may wish to store food or prepare simple meals. The provision of free local calls can also be a useful feature for some travelers.

Promotional Information and Considerations:

Flagship Inn & Suites often promotes itself as an affordable and convenient option for various types of travelers, including those on vacation, business trips, or government travel, due to its central location in what is described as business, government, tourist, and casino districts. The inclusion of free continental breakfast, free Wi-Fi, and free parking are common selling points for budget accommodations. The hotel may also offer group discounts and travel agent commissions. Promotional language often emphasizes its proximity to attractions like Mystic Seaport, Mystic Aquarium, and the casinos (Foxwoods and Mohegan Sun), aiming to appeal to leisure travelers. Guests should note that while the hotel is generally advertised as "non-smoking," previous guest reviews indicate concerns about smoke odors in rooms. It is recommended to verify the current status of amenities and services directly with the hotel prior to booking.

Important Considerations Based on Customer Reviews:

It is critical for potential guests to be aware of the feedback from past visitors, especially when considering "Hotels Near Me" options where immediate availability and quality are key. Recent reviews for Flagship Inn & Suites have highlighted significant concerns regarding cleanliness and maintenance. Several guests have reported strong smoke odors in "non-smoking" rooms, even noting instances of smoke detectors being tampered with. Issues such as cockroaches and other dead bugs in rooms have been mentioned. Furthermore, reviews describe a general state of disrepair, including holes in bathroom walls, non-functioning sinks (leading to alternative sink setups outside bathrooms), stains and scuff marks on walls, and damaged linens/bedspreads. The overall sentiment from these recent reviews points to a perceived lack of cleanliness and significant issues with property conditions. Some reviews also indicated dissatisfaction with staff interactions, describing them as rude or disrespectful, and even mentioning highly concerning allegations of solicitation. While some customers found the front desk staff understanding regarding refund requests for unsatisfactory stays, obtaining refunds reportedly involved complications. Therefore, while the hotel presents itself with certain amenities and a convenient location, prospective guests should carefully weigh these promotional aspects against the consistent and severe negative feedback regarding the actual condition and service quality of the property.

Flagship Inn & Suites Photos

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Flagship Inn & Suites Location

Flagship Inn & Suites

470 Gold Star Hwy, Groton, CT 06340, USA

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Reviews

BEWARE. DO NOT STAY HERE. Where to begin, my friend and I booked this super last minute for a spontaneous trip to Foxwoods. Got there at 9:50pm and by 10:00pm we were at the front desk requesting a refund. The parking lot is full of grocery store carriages. There was one right outside of our room we had to move to get in. Entering the “non-smoking” room there was a very heavy smoke smell. First this I noticed was that there was a trash bag tied around the smoke detector.. probably to make this non smoking room a smoking room.. Then the bathroom, there was a huge hole where it looks like someone’s foot went through. Probably where the cockroaches hide when the lights go on. Then in the bathroom there’s just a cockroach chilling on the wall. The sink in the bathroom doesn’t work. Instead of fixing it they added a second sink outside of the bathroom… which is nasty because lord knows how many people have touched the bathroom door knob with god knows what on their hands. Then in the bedroom area there is another cockroach on the wall. Also 4 dead bugs just stuck to the ceiling. I pulled back the sheets and it looks like there is sesame seeds in the linens.. the walls are covered in stains and scuff marks. The bedspread on the first bed was covered in burn holes so bad that you could see the sheet underneath through them. There was a chair and ottoman in the room that was covered in stains. Needless to say we did not stay here. I have never been in a filthier place. Please read reviews before booking this is the last time I don’t check reviews before booking. The gentleman up front was very understanding when we said we would like a refund but Expedia told me the next day they had to talk to multiple people to get the refund because they were getting the run around. Just do yourself a favor and sleep in your car or under the bridge before you consider staying here. Xoxo you’re welcome.

Apr 15, 2025 · Becca Souza

Ugh absolutely horrible place. First of all the rooms smelt like cigarettes. Secondly, we definitely seen more than a handful of roaches. The people working are rude and to top it off extremely disrespectful. They 100000% tried to solicite me as a prostitute which was horrible.

Apr 22, 2025 · Lil Demon

This place should b shutdown! Totally disgusting! Wouldnt want my dog to stay here! Had no choice too late to look somewhere else. Just think BATES MOTEL YOU WILL UNDERSTAND

Apr 01, 2025 · Kym Murdock

We have stayed here before and it's exactly what it looks like. It's a NO TELL MOTEL. Very dirty, there were burn holes in the blankets as well as the mattress topper, we requested a non-smoking room and it was absolutely musty and stanky in there. Plenty of space yes, but only one of the outlets worked that wasn't being used for the TV, microwave or mini fridge. The carpet was dirty, the box spring/bed frame was broken. Didn't have all the amenities they advertise. They no longer offer breakfast even tho it's covered in the pricing. Not that I would eat breakfast there. They main office was gross, I had to call just to get someone to come to the desk for check-in at 4pm. The front desk worker wasn't very friendly and didn't even understand any of what I was trying to tell him at check-out. I have learned my lesson on "you get what you pay for"

Jul 21, 2024 · Chevett Ortiz

HORRIBLE, would give 0 stars if I could. Everything about this room was rundown and disturbing. Things in room were either cracked, broken, missing or dirty. Floor was uneven, it’s like the floor had waves in it. No hot water at the sink, missing light bulbs, no smoke detector. I don’t know how this place is still in business or can legally rent the rooms in this condition. Couldn’t pay me to stay here again. Non smoking rooms also smelled of smoke. Stay away from this place.

Jul 26, 2024 · Mary Skopek

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