Hotels Near Of MeNew JerseyHudson CountyJersey CityHudson ExchangeWashington Boulevard
465 Washington Blvd, Jersey City, NJ 07310, USA
The furniture was of very poor quality and damaged. We are almost 20 days into our stay, despite repeated complaints, nobody takes any action. we may end up with damaged back because of the poor quality of couch and other furniture provided. very cheap quality for premium pricing
Welcome to Global Luxury Suites Downtown Jersey City, an apartment-style accommodation located at 465 Washington Blvd, Jersey City, NJ 07310, USA. Positioned within the "Hotels Near Of Me" category, this establishment offers furnished apartments designed for both short-term and extended stays, aiming to provide a home-away-from-home experience in the vibrant heart of Jersey City. It caters to a variety of travelers, including business professionals, families, and individuals looking for a residential feel with the convenience of hotel-like services.
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Global Luxury Suites Downtown Jersey City boasts a highly desirable location in the lively downtown area of Jersey City. Its address at 465 Washington Blvd places it in a prime spot with excellent connectivity to major transportation hubs and local attractions. Guests are within very close proximity to the PATH train station (specifically Newport and Exchange Place), offering quick and convenient access to Manhattan, including the World Trade Center area and connections to various NYC subway lines. This makes it an attractive option for those visiting New York City without the higher accommodation costs often associated with staying directly in Manhattan.
The surrounding environment is rich with urban conveniences. The property is close to the beautiful waterfront, providing opportunities for scenic walks along the Hudson River and potential views of the Manhattan skyline, although customer reviews indicate that actual "harbor views" from specific units might vary and may not always meet expectations, sometimes offering limited or no view despite initial booking information. Nearby amenities include numerous dining options, cafes, and essential retail outlets. The Newport Centre Mall is also within walking distance, providing extensive shopping opportunities. The area is generally regarded as safe and walkable, even during evening hours, which is a significant comfort for guests.
Being an apartment-style suite provider, Global Luxury Suites often occupies units within modern residential buildings, implying access to common building amenities. However, it's important to note that the experience differs from a traditional hotel in terms of on-site staff presence and service delivery.
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Global Luxury Suites Downtown Jersey City aims to provide a comprehensive living experience with apartment-style amenities. While the specifics of available services can vary, the core offering revolves around fully furnished apartments. These typically include:
It's important to note that, unlike traditional hotels, Global Luxury Suites operates more like a serviced apartment provider. Customer reviews indicate that direct, on-site hotel staff at the front desk specifically for Global Luxury Suites may be limited or non-existent, with key collection potentially handled through building staff or via specific instructions. Customer service is primarily handled through a central line, as highlighted by some negative reviews regarding responsiveness and consistency of information provided by staff when contacted via phone. For example, guests have reported issues with early check-in requests, inconsistent information regarding key readiness, and miscommunication about parking availability, which is described as being on a "first come, first served" basis despite prior assurances.
Building amenities, which guests might have access to, often include a fitness center, resident lounge, and sometimes a rooftop deck or outdoor spaces. However, the specific availability and quality of these amenities should be verified upon booking, as they are part of the larger residential complex rather than directly managed by Global Luxury Suites for all units.
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The core feature of Global Luxury Suites Downtown Jersey City is its offering of spacious, apartment-style accommodations. These are typically available as studio, one-bedroom, or two-bedroom units, providing ample space for different traveler needs. The units are described as "decent looking" apartments, suggesting a generally presentable interior.
However, a significant point of concern highlighted by customer reviews pertains to the quality and condition of the furniture. Guests have reported "very poor quality and damaged" furniture, including couches that caused discomfort and concerns about potential back issues due to inadequate support. This suggests that while the apartments are furnished, the durability and comfort of these furnishings may not always meet the expectations associated with "luxury" or premium pricing.
Regarding views, while "harbor view" might be advertised or expected based on location, customer feedback indicates that actual views can be disappointing, with some units offering "barely any view" despite being on higher floors. Inconsistencies in assigned floor levels (e.g., being moved from the 22nd to the 16th floor after booking) have also been reported, leading to unmet expectations regarding views.
In-unit features generally include:
It's important for prospective guests to manage expectations regarding the "luxury" aspect of the furnishing and to potentially inquire about specific unit details if a particular view or furniture quality is paramount for their stay.
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Global Luxury Suites Downtown Jersey City positions itself as a premium option for extended stays, offering the space and convenience of an apartment. The value proposition is centered around the ability to have a full kitchen, in-unit laundry, and separate living areas, which can lead to cost savings on dining and personal services compared to traditional hotel stays. The prime location with easy access to New York City via the PATH train is also a significant selling point, as it provides an alternative to the often higher prices of Manhattan accommodations.
However, customer reviews strongly suggest that the value proposition is undermined by issues related to customer service and the quality of the furnishings. Guests have expressed feeling that the "premium pricing" does not align with the "very cheap quality" of furniture and the "terrible" customer service experience marked by inconsistency, rudeness, and a lack of cooperation, particularly concerning critical issues like check-in and parking. Hidden charges or unexpected fees (e.g., $120 for taxes and fees) have also been mentioned as a source of frustration, leading to a perception of "totally unfair" pricing by some.
While specific promotional information might not be readily available in the provided text, the emphasis appears to be on offering a spacious, convenient, and relatively self-sufficient accommodation. Potential guests should carefully weigh the benefits of apartment-style living and prime location against the reported challenges in customer service and furniture quality before booking. It would be advisable to read recent reviews beyond the provided ones and contact the company directly for clarity on all fees and specific unit details.
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For bookings and inquiries, you can reach Global Luxury Suites Downtown Jersey City at their main phone number: (844) 772-0044, or via mobile at +1 844-772-0044. The address for the property is 465 Washington Blvd, Jersey City, NJ 07310, USA. Given the feedback on customer service, it is highly recommended to clarify all booking details, including specific unit features, views, parking arrangements, and all-inclusive pricing, directly with them prior to confirming a reservation.
465 Washington Blvd, Jersey City, NJ 07310, USA
Get directionsThe furniture was of very poor quality and damaged. We are almost 20 days into our stay, despite repeated complaints, nobody takes any action. we may end up with damaged back because of the poor quality of couch and other furniture provided. very cheap quality for premium pricing
May 13, 2025 · Uma ShankarRecently, my husband and myself had a terrible unpleasant experience at Global luxury suites. We were very unhappy especially with the customer service line. Firstly, the staff is not polite while responding to our requests. Secondly, I had requested for early check in and I was asked to contact 5 times before we received any updates on the same. The day we arrived, one of the customer service member confirmed the key is ready at front desk. And then only we reached the hotel, however, on arrival our keys weren't ready. When we contacted the customer service again. the lady on the line rudely remarked keys aren't ready and won't be until 4.00 pm. How can the staff be so inconsistent and so non-cooperative? I will never recommend any one to book rooms with global luxury suites again. Also, at the time of booking, it was mentioned we will receive harbor view, what we received was not even close to that. We barely could see any view. The floor where we were staying was changed from 22 to 16 (after I made the reservation). Again inconsistency. I made sure we receive parking on arrival and your staff mentioned we do get one spot for 25$ for a day. When we arrived, the lot was full and we learnt that parking is on first come first serve basis. Once again lack of information provided to us at the time of booking. May I know what is the reason they charge close to 120$ (taxes and fees)?! Totally unfair. For me it was a mistake booking at your suites, and hope no one makes this mistake again. The only good thing is the apartments look decent, and the view from the top was good, but the customer service and difficulties we faced killed our experience, especially when I wanted to make this special for my husband's birthday. Never to book with these guys again, terrible.
Oct 23, 2017 · Pratishtha DuhanConvenient location. Close to train station and the city. The area is clean and residential. The apartment had a nice view and very comfortable. The welcome basket on the room was a plus because included wash dish and toiletries, etc. The only negative side is that because this is more like a residential building the front desk doesn’t act like a hotel front desk. When we arrived we waited almost half an hour until someone showed up and the lady just gave us an envelope with the keys inside, but no further information. Even on the welcome letter they provided instructions of how to check out, but not of the facilities, etc. For example, they could add gym is located on X floor, etc. All in all the price was fair and front desk could be improve.
Mar 14, 2020 · Abraham PachecoThe quality of the apartment is very mediocre. The paint work is very bad and there were burn holes in the floor. A few things were not working like the cordless telephone and one of the toilet roll holders is broken. Despite my complaint to the customer service department and their assurances that the issue will be resolved, its been 3 days and we are still waiting for resolution. The lady on phone told me that the paint work could not be sorted as there was little time between one guests and us checking in. It's quite a lame excuse as we didn't sign up for B Grade service or apartment.
Jul 21, 2021 · S SMONEY STOLEN FROM THE ROOM! We booked an apartment for 10 days with global luxury in Jersey city. Everything was ok until we asked for a sheet cover for the bed. They said that they would put it in the room. We were tourist so we usually left the room in the morning and we arrived at night. Next day we realized we had $500 STOLEN from the room. We opened a police report with the police coming to the apartment and when we wanted to ask for an explanation and a solution to the company, they told us they WOULDN'T DO ANYTHING. They have another company involved in the renting process, called Churchill Suites. In fact, it was a worker from Churchill Suites the ONLY one with access to the room to deliver the cover sheet. All in all, THEY STEAL MONEY FROM THE ROOM YOU'RE RENTING!!!!!! AND THEN THEY SAY THEY ARE NOT GOING TO HELP YOU TO SOLVE THE PROBLEM everything with really bad service and mean people. THIS IS A REAL SHAME!!!! I ABSOLUTELY DON'T RECOMMEND USING THIS SERVICE.
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