Hampton Inn New Albany Louisville West

For travelers seeking a reliable and comfortable stay with the assurance of a well-known brand, the Hampton Inn New Albany Louisville West offers a convenient option within the "Hotels Near Of Me" category. Situated at 411 W Spring St, New Albany, IN 47150, USA, this hotel provides a practical and accessible base for exploring New Albany, Indiana, and is strategically located just across the Ohio River from downtown Louisville, Kentucky. The hotel can be reached directly at (812) 945-2771.

The "Hotels Near Of Me" platform category is designed to assist users in quickly identifying and booking accommodations that are geographically close to their current position or desired destination. For those visiting the New Albany-Louisville metropolitan area, Hampton Inn New Albany Louisville West serves as an immediate and recognizable choice, offering a consistent experience often associated with the Hampton by Hilton brand.

The Hampton Inn New Albany Louisville West is positioned in a location that provides the quieter atmosphere of New Albany while maintaining excellent connectivity to the urban bustle of Louisville. It is located in the business district and on the riverwalk, suggesting a pleasant setting for walks and access to local points of interest. As a modern hotel, its exterior and interior design adhere to contemporary standards, aiming for a clean, functional, and inviting aesthetic. The hotel was fully renovated and re-branded in December 2019, suggesting updated facilities.

The immediate surroundings on W Spring St offer convenient access to downtown New Albany, which is often praised by guests for its charm, walkable distance, and a selection of local restaurants and shops. Furthermore, its location just over the Sherman Minton Bridge (I-64) makes it particularly appealing for guests visiting Louisville, allowing for easy access to major attractions without being directly in the city's denser areas. This dual accessibility makes it an attractive choice for both local Indiana visitors and those crossing from Kentucky. While some reviews note potential highway noise, the hotel's overall environment is designed to provide a restful stay away from the immediate traffic and bustle, while still being well-connected. The property has 5 floors and 128 rooms.

Hampton Inn by Hilton hotels are known for their commitment to providing a consistent and value-added experience, and the New Albany Louisville West property generally upholds this. Key services offered include:

• 24-Hour Front Desk: A round-the-clock front desk ensures guests can check in, check out, and receive assistance at any time, providing flexibility and support.
• Complimentary Hot Breakfast: A signature Hampton Inn amenity, guests receive a free hot buffet breakfast daily. This includes a variety of options such as waffles, eggs, and breakfast meats, served typically from 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends. For those on the go, "On the Run™ Breakfast Bags" are also available.
• Free Wi-Fi and Wired Internet: High-speed internet access is provided free of charge in all rooms and public areas, catering to both business and leisure travelers' connectivity needs.
• Free Self-Parking: Ample complimentary self-parking is available on-site, including space for RV/bus/truck parking, which is a significant convenience, especially for guests traveling by car. Wheelchair-accessible parking and van parking are also provided.
• Daily Housekeeping: Rooms receive daily housekeeping service, ensuring cleanliness and fresh amenities. While one customer review mentioned an issue with room servicing, the standard policy is for regular cleaning, with requests for linen changes and towel replenishment accommodated.
• Business Center: A 24-hour business center with computer access, printing, and fax services caters to the needs of business travelers.
• Laundry Facilities: On-site coin-operated laundry facilities are available for guests who require self-service laundry during their stay. Dry cleaning service is also offered.
• Complimentary Newspapers: Guests can find free newspapers in the lobby, providing current events and information.

The Hampton Inn New Albany Louisville West offers a range of features designed to ensure a comfortable and convenient stay for diverse travelers:

• Guest Rooms: The hotel features 128 well-appointed guestrooms, including some suites. Rooms are climate-controlled with air conditioning and heating. Standard amenities include comfortable beds with premium bedding, 42-inch flat-screen TVs with cable channels and MP3 docking stations for entertainment, refrigerators, microwaves, and coffee/tea makers. Desks and iron/ironing boards are also provided.
• Private Bathrooms: Each room has a private bathroom with a shower/tub combination, complimentary toiletries, and a hairdryer.
• Fitness Center: A 24-hour fitness center is available, equipped for guests to maintain their workout routines while traveling.
• Seasonal Outdoor Pool: The hotel features a seasonal outdoor pool, typically open from June 1 to August 31, offering a refreshing leisure option during warmer months.
• Pet-Friendly Policy: Hampton Inn New Albany Louisville West is pet-friendly, welcoming dogs and cats for an extra charge (typically USD 50 per pet per stay for 1-4 nights, and USD 75 for 5+ nights, with a limit of 2 pets). Service animals are exempt from fees.
• Accessibility Features: The hotel provides various accessibility features, including wheelchair-accessible parking, paths of travel, and accessible rooms with features like roll-in showers or bathtubs for guests with mobility impairments. Braille/raised signage is also available.
• Meeting Spaces: The hotel offers two meeting spaces, totaling 600 sq ft, suitable for small gatherings or business meetings.
• Mobile Key Entry: As part of the Hilton brand, guests may have access to mobile key entry for their rooms, offering a modern and convenient check-in experience.
• On-site Dining Options: While the hotel offers complimentary breakfast, some sources indicate an on-site Subway, offering a quick meal option. Please note that alcohol is not served on-site.

When promoting Hampton Inn New Albany Louisville West within the "Hotels Near Of Me" category, the focus is on its brand value, convenient location, and comprehensive amenities.

• The "Hamptonality" Experience: Promotion often highlights the brand's commitment to guest satisfaction, emphasizing friendly service and a comfortable stay with the "100 percent Hampton Guarantee."
• Strategic Location and Accessibility: The hotel's prime location in New Albany, with easy access to I-64, is a major selling point. It's promoted for its quick reach to downtown Louisville attractions such as KFC Yum! Center (approx. 9.1 km / 5.7 miles), Churchill Downs (approx. 20 minutes drive), Kentucky Exposition Center (approx. 18.6 km / 11.6 miles), and Louisville International Airport (approx. 14 miles). Its walkability to downtown New Albany's charming area, including dining, shopping, and entertainment options, is also highlighted.
• Value-Added Amenities: The complimentary hot breakfast, free Wi-Fi, and free parking are consistently emphasized as key benefits that enhance the value of a stay, saving guests additional costs.
• Family and Pet-Friendly: The seasonal outdoor pool and pet-friendly policy are promoted to attract families and travelers with pets, broadening its appeal.
• Business Travel Ready: Features like the 24-hour business center and meeting spaces make it appealing for corporate travelers seeking functional facilities.

Customer reviews for Hampton Inn New Albany Louisville West present a mixed picture. While many guests praise the hotel for its "very nice and clean" rooms, "delicious breakfast," and "friendly and accommodating staff," there are notable concerns. Some guests have reported issues with room temperature control, hot hallways, and inconsistent room servicing, with one review stating the room was "not serviced in the 3 nights we were there even though the policy days every other night." This particular guest went on to say, "Hilton should be embarrassed to call this a Hilton brand hotel. Only good thing is it’s close to the downtown area; within walking distance. Tear this place down and build a nice hotel." Another long-time guest noted "pretty bad deterioration" in the room and difficulty getting partial cleaning and towels, along with an unpleasant interaction with a night manager who "questioned my wife and I as to where the bottled water we had in hand came from i.e. had we stolen it from the desk?" This guest also suggested, "somebody needs to spend money and get it back to stayable."

Despite these criticisms, other reviews, particularly on platforms like Booking.com (rated 8.7 based on 177 reviews, with high scores for cleanliness and staff), and Expedia (4.0 out of 5), indicate many positive experiences. Guests frequently commend the cleanliness, comfortable beds, quiet location, and good air conditioning. The breakfast consistently receives high marks for its variety and quality. Staff friendliness and helpfulness are also frequently highlighted in positive reviews. The contrasting feedback suggests that while the hotel has many strengths, particularly its location and core Hampton Inn offerings, there might be inconsistencies in maintenance or staff interactions that can significantly impact individual guest experiences. Potential guests are advised to consider recent reviews to get the most current understanding of typical guest experiences.