Hotels Near Of MeIndianaFloyd CountyNew AlbanyWest Spring Street
506 W Spring St, New Albany, IN 47150, USA
The hotel was so wonderful. The staff was professional, friendly, and helpful. The hotel and room were very clean. We travel often and stay at various hotels. This was one of our favorites. The staff here really surprised us the morning after we checked in. We had mentioned we were staying to be closer to the venue hosting the concert we were headed to the night we checked in. The morning after each staff member who knew took the time at breakfast and/or check out to ask us how we liked the concert. It’s nice to know you’re not just a room number, they see you.
The Holiday Inn Express New Albany - Louisville NW by IHG, situated at 506 W Spring St, New Albany, IN 47150, USA, is a well-known option for travelers searching within the "Hotels Near Of Me" category. As part of the InterContinental Hotels Group (IHG) family, it adheres to the brand's reputation for providing straightforward comfort and essential amenities, making it a reliable choice for both leisure and business visitors to the New Albany and greater Louisville area.
The hotel's environment is defined by its advantageous location in New Albany, Indiana. Positioned on West Spring Street, it offers convenient access to the charming downtown area of New Albany, which is known for its historic architecture, local eateries, and small businesses. This allows guests to easily explore local attractions such as the Carnegie Center for Art & History and the New Albany Historic District. More significantly, the Holiday Inn Express is strategically located just a short distance from the Ohio River, providing excellent connectivity to Louisville, Kentucky. It is approximately 5 to 7 miles from key Louisville destinations like the Louisville Slugger Museum & Factory, the Muhammad Ali Center, Fourth Street Live!, and the Kentucky International Convention Center. This makes it an appealing choice for guests attending events, conferences, or exploring the vibrant culture and entertainment options in both New Albany and Louisville without being directly in the midst of the bustling city center. The surrounding area combines urban convenience with a more suburban feel, offering a balanced environment for guests.
The Holiday Inn Express New Albany - Louisville NW by IHG focuses on delivering a selection of services designed to enhance the guest experience with efficiency and comfort. A 24-hour front desk is available to assist guests with check-in, check-out, and any inquiries, ensuring continuous support. Complimentary high-speed Wi-Fi is provided throughout the hotel, allowing guests to stay connected for work or leisure. A hallmark of the Holiday Inn Express brand is the complimentary Express Start™ Breakfast, which typically includes a variety of hot and cold items such as pancakes, eggs, fresh fruit, and their signature cinnamon rolls. This service is a significant value add, saving guests time and money.
The hotel offers free self-parking on-site, a valuable amenity, especially for guests traveling by car. For guests' convenience, there are laundry facilities available. A 24-hour business center with computer access and printing services caters to business travelers. The hotel also features a meeting room, which can be utilized for small gatherings or corporate events. While the majority of guest experiences regarding staff are positive, praising their professionalism, friendliness, and helpfulness, it's worth noting that some past reviews mention occasional issues with responsiveness, such as delays in housekeeping services or direct communication about ongoing maintenance issues like water heater problems. The IHG Clean Promise is affirmed by the property, indicating a commitment to rigorous cleaning and disinfection practices.
The features of the Holiday Inn Express New Albany - Louisville NW are designed to provide a comfortable and functional stay, emphasizing the "Express" nature of the brand – quick, efficient, and reliable. The hotel typically has around 76 rooms spread across multiple floors, with interior hallways for added security and quiet.
The hotel aims to provide a consistent experience typical of the Holiday Inn Express brand, focusing on cleanliness and functional amenities.
As an IHG property, the Holiday Inn Express New Albany - Louisville NW actively participates in the IHG One Rewards loyalty program. This program is a primary source of promotional benefits for guests. Common promotions and ways to find value include:
Prospective guests are always encouraged to check the official IHG website for the Holiday Inn Express New Albany - Louisville NW or to call the hotel directly at (812) 944-4600 or +1 812-944-4600. It is advisable to inquire about any active promotions or packages that might be available for their travel dates. While some past reviews mention minor issues with hot water or housekeeping consistency, the overall brand reputation of Holiday Inn Express and the positive remarks about staff professionalism indicate a commitment to guest satisfaction.
506 W Spring St, New Albany, IN 47150, USA
The hotel was so wonderful. The staff was professional, friendly, and helpful. The hotel and room were very clean. We travel often and stay at various hotels. This was one of our favorites. The staff here really surprised us the morning after we checked in. We had mentioned we were staying to be closer to the venue hosting the concert we were headed to the night we checked in. The morning after each staff member who knew took the time at breakfast and/or check out to ask us how we liked the concert. It’s nice to know you’re not just a room number, they see you.
Apr 25, 2025 · Susan KiserWe stayed here because a block of rooms were available for our nephew's wedding. After we arrived we took showers before the wedding. The water was lukewarm at best. Also, our shower curtain was ripped and wouldn't stay closed and we had water all over our bathroom floor. We used all our towels to clean it up and we left them on the floor. The next morning when we were leaving for the days activities, I stopped at the front desk and told the front desk clerk about the bathroom and requested a new shower curtain. Imagine my surprise when I returned late in the evening to a new shower curtain but all the towels still all over the floor as we left them. Whoever put up the shower curtain walked on those towels and left them there. Our beds were also untouched. We got clean towels for the morning and voiced our concerns at the front desk. The next morning we got up to take showers. We had ice cold water, not even a tad warm. As we checked out I told the front desk attendant about our stay. Her response was that she would let her manager know. She also said there was a problem with their water heaters. If they knew this was a problem they should tell you before you check in. I would not have stayed if I knew there was a possibility of no hot water for showers. I cannot believe we had no housekeeping services for a 2 night stay. If I ever had a reason to stay in New Albany, IN again I would never stay at this hotel again.
Apr 26, 2025 · Annette SchroederBooked here for a few days while my place was getting worked on & I do not regret it. The room looked amazing, everything was how it should be. The water pressure was perfect. The staff was super nice & informative. I met one of the housekeepers, her name is Kaye & she was soooo sweet! She helped me with my things when it was time to leave because she saw me struggling. The breakfast is the best hotel breakfast I’ve had so far. They have more drink options than I expected. Also, they have hot chocolate in the lobby not just the usual tea & coffee you see. It’s definitely worth looking past the negative reviews!
Dec 06, 2024 · A WRoom needed a little bit of TLC, especially the bathroom which has rust stains in the toilet. The service was top notch especially around the breakfast buffet. Check-in staff was also very friendly. It's not walkable to anywhere of note, but, being in New Albany, it is very close to Louisville which has a lot to offer.
Apr 17, 2025 · Tommy MacEveryone was really friendly and the rooms were clean and comfortable. Tammy in the kitchen made us feel at home and made sure the kids were well cared for (the bacon and banana chocolate muffins were a huge hit ☺️)
Mar 26, 2025 · Heather Hanson411 W Spring St, New Albany, IN 47150, USA
108 Daisy Summit, New Albany, IN 47150, USA
360 Eastern Blvd, Jeffersonville, IN 47130, USA
505 Marriott Dr, Clarksville, IN 47129, USA
354 Eastern Blvd, Jeffersonville, IN 47130, USA
800 W Market St, Louisville, KY 40202, USA
801 W Jefferson St, Louisville, KY 40202, USA
700 W Main St, Louisville, KY 40202, USA
2012 Hospitality Way, Jeffersonville, IN 47130, USA
635 W Market St, Louisville, KY 40202, USA
2016 Hospitality Way, Clarksville, IN 47129, USA
601 W Main St, Louisville, KY 40202, USA