Holiday Inn Express New Albany - Louisville NW by IHG ico

Holiday Inn Express New Albany - Louisville NW by IHG

Hotels Near Of MeIndianaFloyd CountyNew AlbanyWest Spring Street

506 W Spring St, New Albany, IN 47150, USA

3.0

The hotel was so wonderful. The staff was professional, friendly, and helpful. The hotel and room were very clean. We travel often and stay at various hotels. This was one of our favorites. The staff here really surprised us the morning after we checked in. We had mentioned we were staying to be closer to the venue hosting the concert we were headed to the night we checked in. The morning after each staff member who knew took the time at breakfast and/or check out to ask us how we liked the concert. It’s nice to know you’re not just a room number, they see you.

Susan Kiser
  • Overview
  • (812) 944-4600
  • www.ihg.com

Holiday Inn Express New Albany - Louisville NW by IHG Introduce

The Holiday Inn Express New Albany - Louisville NW by IHG, situated at 506 W Spring St, New Albany, IN 47150, USA, is a well-known option for travelers searching within the "Hotels Near Of Me" category. As part of the InterContinental Hotels Group (IHG) family, it adheres to the brand's reputation for providing straightforward comfort and essential amenities, making it a reliable choice for both leisure and business visitors to the New Albany and greater Louisville area.

Environment: Strategic Location Connecting Indiana and Kentucky

The hotel's environment is defined by its advantageous location in New Albany, Indiana. Positioned on West Spring Street, it offers convenient access to the charming downtown area of New Albany, which is known for its historic architecture, local eateries, and small businesses. This allows guests to easily explore local attractions such as the Carnegie Center for Art & History and the New Albany Historic District. More significantly, the Holiday Inn Express is strategically located just a short distance from the Ohio River, providing excellent connectivity to Louisville, Kentucky. It is approximately 5 to 7 miles from key Louisville destinations like the Louisville Slugger Museum & Factory, the Muhammad Ali Center, Fourth Street Live!, and the Kentucky International Convention Center. This makes it an appealing choice for guests attending events, conferences, or exploring the vibrant culture and entertainment options in both New Albany and Louisville without being directly in the midst of the bustling city center. The surrounding area combines urban convenience with a more suburban feel, offering a balanced environment for guests.

Services: Core Amenities for a Productive and Relaxing Stay

The Holiday Inn Express New Albany - Louisville NW by IHG focuses on delivering a selection of services designed to enhance the guest experience with efficiency and comfort. A 24-hour front desk is available to assist guests with check-in, check-out, and any inquiries, ensuring continuous support. Complimentary high-speed Wi-Fi is provided throughout the hotel, allowing guests to stay connected for work or leisure. A hallmark of the Holiday Inn Express brand is the complimentary Express Start™ Breakfast, which typically includes a variety of hot and cold items such as pancakes, eggs, fresh fruit, and their signature cinnamon rolls. This service is a significant value add, saving guests time and money.

The hotel offers free self-parking on-site, a valuable amenity, especially for guests traveling by car. For guests' convenience, there are laundry facilities available. A 24-hour business center with computer access and printing services caters to business travelers. The hotel also features a meeting room, which can be utilized for small gatherings or corporate events. While the majority of guest experiences regarding staff are positive, praising their professionalism, friendliness, and helpfulness, it's worth noting that some past reviews mention occasional issues with responsiveness, such as delays in housekeeping services or direct communication about ongoing maintenance issues like water heater problems. The IHG Clean Promise is affirmed by the property, indicating a commitment to rigorous cleaning and disinfection practices.

Features: Comfort, Connectivity, and Recreation

The features of the Holiday Inn Express New Albany - Louisville NW are designed to provide a comfortable and functional stay, emphasizing the "Express" nature of the brand – quick, efficient, and reliable. The hotel typically has around 76 rooms spread across multiple floors, with interior hallways for added security and quiet.

  • Guest Rooms: Rooms are designed for comfort and practicality. Each room usually includes a pillowtop mattress with premium bedding for a restful night's sleep, a 42-inch flat-screen TV with cable channels, and a desk with an ergonomic chair. In-room amenities typically include a mini-refrigerator, microwave, and coffee/tea maker, offering convenience for snacks and beverages. Private bathrooms come with a shower/tub combination and complimentary toiletries. Hypo-allergenic bedding and blackout curtains are often available. Connecting/adjoining rooms are available upon request, which is beneficial for families or groups. Rooms also feature air conditioning and heating for climate control, and an in-room safe for valuables.
  • Recreational Facilities: A key feature of this Holiday Inn Express location is its indoor pool, providing year-round recreational opportunities regardless of the weather. The pool hours are typically from 6:00 AM to 10:00 PM. A 24-hour fitness center is also available, equipped for guests to maintain their exercise routines.
  • Accessibility: The hotel is equipped with a range of accessibility features, including wheelchair-accessible parking, paths to elevators, and specific accessible room types designed for guests with mobility needs, featuring roll-in showers or grab bars. Braille/raised signage and assistive listening devices are generally available to accommodate various needs.
  • Other Amenities: Beyond the rooms, the hotel offers a safe-deposit box at the front desk for valuable items, free daily newspapers in the lobby, and often a fireplace in the lobby area for a cozy atmosphere.

The hotel aims to provide a consistent experience typical of the Holiday Inn Express brand, focusing on cleanliness and functional amenities.

Promotional Information: IHG Rewards and Value-Driven Offers

As an IHG property, the Holiday Inn Express New Albany - Louisville NW actively participates in the IHG One Rewards loyalty program. This program is a primary source of promotional benefits for guests. Common promotions and ways to find value include:

  • IHG One Rewards Member Rates: Loyalty program members often receive exclusive discounted rates and offers when booking directly through IHG channels. Members also earn points for stays, which can be redeemed for free nights, merchandise, or other travel benefits.
  • Seasonal and Package Deals: The hotel may offer special rates or packages during specific times of the year, for local events, or for extended stays. These could include discounts for booking a certain number of nights, or packages that combine accommodation with local attractions (though specific bundles would need to be checked with the hotel directly).
  • Advance Purchase Discounts: Booking well in advance can sometimes yield lower rates.
  • AAA/AARP and Government/Military Rates: Special rates are typically available for members of these organizations, and for government or military personnel.
  • Group Bookings: For blocks of rooms, especially for events like weddings or sports teams, the hotel may offer negotiated group rates.

Prospective guests are always encouraged to check the official IHG website for the Holiday Inn Express New Albany - Louisville NW or to call the hotel directly at (812) 944-4600 or +1 812-944-4600. It is advisable to inquire about any active promotions or packages that might be available for their travel dates. While some past reviews mention minor issues with hot water or housekeeping consistency, the overall brand reputation of Holiday Inn Express and the positive remarks about staff professionalism indicate a commitment to guest satisfaction.

Holiday Inn Express New Albany - Louisville NW by IHG Photos

Holiday Inn Express New Albany - Louisville NW by IHG 4
Holiday Inn Express New Albany - Louisville NW by IHG 4
Holiday Inn Express New Albany - Louisville NW by IHG 4
Holiday Inn Express New Albany - Louisville NW by IHG 4
Holiday Inn Express New Albany - Louisville NW by IHG 4
Holiday Inn Express New Albany - Louisville NW by IHG 4
Holiday Inn Express New Albany - Louisville NW by IHG 4
Holiday Inn Express New Albany - Louisville NW by IHG 4
Holiday Inn Express New Albany - Louisville NW by IHG 4
Holiday Inn Express New Albany - Louisville NW by IHG 4

Holiday Inn Express New Albany - Louisville NW by IHG Location & Map

506 W Spring St, New Albany, IN 47150, USA

Reviews

The hotel was so wonderful. The staff was professional, friendly, and helpful. The hotel and room were very clean. We travel often and stay at various hotels. This was one of our favorites. The staff here really surprised us the morning after we checked in. We had mentioned we were staying to be closer to the venue hosting the concert we were headed to the night we checked in. The morning after each staff member who knew took the time at breakfast and/or check out to ask us how we liked the concert. It’s nice to know you’re not just a room number, they see you.

Apr 25, 2025 · Susan Kiser

We stayed here because a block of rooms were available for our nephew's wedding. After we arrived we took showers before the wedding. The water was lukewarm at best. Also, our shower curtain was ripped and wouldn't stay closed and we had water all over our bathroom floor. We used all our towels to clean it up and we left them on the floor. The next morning when we were leaving for the days activities, I stopped at the front desk and told the front desk clerk about the bathroom and requested a new shower curtain. Imagine my surprise when I returned late in the evening to a new shower curtain but all the towels still all over the floor as we left them. Whoever put up the shower curtain walked on those towels and left them there. Our beds were also untouched. We got clean towels for the morning and voiced our concerns at the front desk. The next morning we got up to take showers. We had ice cold water, not even a tad warm. As we checked out I told the front desk attendant about our stay. Her response was that she would let her manager know. She also said there was a problem with their water heaters. If they knew this was a problem they should tell you before you check in. I would not have stayed if I knew there was a possibility of no hot water for showers. I cannot believe we had no housekeeping services for a 2 night stay. If I ever had a reason to stay in New Albany, IN again I would never stay at this hotel again.

Apr 26, 2025 · Annette Schroeder

Booked here for a few days while my place was getting worked on & I do not regret it. The room looked amazing, everything was how it should be. The water pressure was perfect. The staff was super nice & informative. I met one of the housekeepers, her name is Kaye & she was soooo sweet! She helped me with my things when it was time to leave because she saw me struggling. The breakfast is the best hotel breakfast I’ve had so far. They have more drink options than I expected. Also, they have hot chocolate in the lobby not just the usual tea & coffee you see. It’s definitely worth looking past the negative reviews!

Dec 06, 2024 · A W

Room needed a little bit of TLC, especially the bathroom which has rust stains in the toilet. The service was top notch especially around the breakfast buffet. Check-in staff was also very friendly. It's not walkable to anywhere of note, but, being in New Albany, it is very close to Louisville which has a lot to offer.

Apr 17, 2025 · Tommy Mac

Everyone was really friendly and the rooms were clean and comfortable. Tammy in the kitchen made us feel at home and made sure the kids were well cared for (the bacon and banana chocolate muffins were a huge hit ☺️)

Mar 26, 2025 · Heather Hanson

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