Hampton Inn & Suites Atlanta/Duluth/Gwinnett County

Welcome to Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, a highly-regarded accommodation choice situated at 1725 Pineland Rd, Duluth, GA 30096, USA. Nestled conveniently off I-85 and Pleasant Hill Road, this hotel serves as an excellent base for exploring Duluth, Lawrenceville, and the greater Atlanta area. Falling under the "Hotels Near Of Me" category, Hampton Inn & Suites is committed to providing a superior guest experience, offering a blend of modern comforts, essential services, and a welcoming atmosphere that makes it a top choice for local and visiting travelers alike.

Hampton Inn & Suites Atlanta/Duluth/Gwinnett County has a strong reputation for maintaining a comfortable and clean environment. The hotel has recently undergone renovations, with many rooms and suites now featuring updated decor, furnishings, and amenities. This commitment to modernization ensures that guests experience fresh and inviting spaces. As one satisfied customer noted, "The newly renovated rooms are very nice as well. Especially the suites!!" This indicates a significant improvement in the overall aesthetic and comfort of the accommodations, contributing to a high level of guest satisfaction regarding room comfort and quality.

The property typically presents a well-kept exterior and inviting common areas. The lobby often includes a fireplace, creating a warm and cozy atmosphere where guests can relax. The hotel's location, while offering excellent accessibility to major roadways and attractions such as Gwinnett Place Mall, Sugarloaf Mills, and Gas South Arena, also strives to provide a relatively peaceful setting. Guests often appreciate the quietness of the rooms, even on lower floors, which contributes to a restful stay. The hotel is entirely non-smoking, ensuring a fresh indoor environment for all guests. Efforts are also made to be eco-friendly, with features like energy-saving switches and recycling bins. The property also has a shared lounge/TV area for guests to unwind and connect.

The hallmark of Hampton Inn & Suites Atlanta/Duluth/Gwinnett County's service is its attentive and prompt staff. Customer reviews frequently highlight the excellent service, with comments such as "The staff is really nice and they respond promptly" and "The associate that first attended was excellent! She was friendly and super helpful." This dedication to guest satisfaction is evident in the quick resolution of issues, like a shade not closing correctly, which was addressed within minutes according to one review. A 24-hour front desk ensures assistance is always available for check-in, check-out, and any inquiries. The minimum age for check-in is 21 years.

Guests can enjoy complimentary hot breakfast served daily, offering a variety of fresh cooked foods. This is often highlighted as a significant positive, with guests praising its quality and taste. Complimentary Wi-Fi access is available throughout the public areas and in all guest rooms, ensuring seamless connectivity for both work and leisure. For business travelers, a business center is equipped with necessary facilities, and a meeting room with 388 square feet of event space is available, accommodating up to 20-35 people for smaller gatherings. Laundry facilities are also provided on-site for guest convenience.

Additional services include free self-parking with in/out privileges, express check-out, and coffee/tea in the lobby. The hotel is pet-friendly, welcoming both dogs and cats, though a non-refundable fee applies. For stays of 1 to 4 nights, the fee is $75, and for longer stays (5+ nights), it is $125. There is a maximum of two pets allowed, with a weight limit of 75 lbs per pet. Grassy areas are available on the property for pet use. Connecting/adjoining rooms are available upon request, subject to availability, catering to families or larger groups. The property also offers contactless check-in and check-out and accepts cashless payments.

Hampton Inn & Suites Atlanta/Duluth/Gwinnett County offers 136 well-appointed rooms, including a variety of suites, designed for comfort and functionality. The recently renovated rooms, particularly the suites, are a significant draw. These often feature spacious layouts, with separate living and sleeping areas, and some even include a private balcony/patio. Suite options can include kitchenettes with a refrigerator, microwave, and dishwasher, making them ideal for extended stays. The rooms are equipped with premium bedding, blackout drapes/curtains, and comfortable work areas, including desks and laptop-friendly workspaces.

In-room entertainment includes flat-screen televisions with premium digital channels. Private bathrooms typically feature shower/tub combinations, bathrobes, designer toiletries, and hairdryers. Additional amenities in each room include coffee/tea makers, irons/ironing boards, and phones with free local calls. Free cribs/infant beds are available upon request, highlighting the hotel's family-friendly approach. Accessible rooms are also available, designed with features for mobility and hearing access, including roll-in showers and accessible bathtubs. In-room safes are also provided for security.

For recreation, the hotel features a seasonal outdoor pool, perfect for a refreshing dip during warmer months (typically open from 9:00 AM to 9:00 PM). A well-equipped fitness center is available 24 hours a day, allowing guests to maintain their workout routines. The lobby features a communal fireplace, creating a cozy atmosphere for guests to relax and socialize. Safety features such as fire extinguishers, smoke detectors, security systems, and first aid kits are in place to ensure guest well-being. A damage deposit of USD 50 is required on arrival, collected by credit card, and reimbursed within 7 days of check-out after property inspection.

As a Hilton brand property, Hampton Inn & Suites Atlanta/Duluth/Gwinnett County regularly participates in various promotions and offers designed to provide excellent value to guests. Direct bookings through Hilton's official channels or by calling the hotel directly at (770) 931-9800 or +1 770-931-9800 are often encouraged to unlock the best available rates and exclusive deals. Hilton Honors members can particularly benefit from special discount rates, earning points towards free nights, and enjoying perks like Digital Key and the ability to choose their room. These loyalty benefits significantly enhance the value proposition for frequent travelers.

The inclusion of complimentary hot breakfast, free Wi-Fi, and free self-parking are standard offerings that already represent significant savings for guests. While specific promotions may vary seasonally, common offers often include discounted rates for extended stays, special weekend packages, or rates for specific events in the area, such as those at Gas South Arena or Gwinnett Place Mall. The hotel's convenient proximity to various corporate headquarters, including Primerica, Cisco, and Mitsubishi, also makes it an attractive option for business travelers, who may find corporate discounts available. Guests are advised to check the Hilton website or contact the hotel directly for the most current information on available promotions and to inquire about any "move-in specials" or weekly discounts, particularly if planning a longer stay. The hotel accepts major credit cards, debit cards, and mobile payments, but not cash.

Customer feedback for Hampton Inn & Suites Atlanta/Duluth/Gwinnett County generally reflects a positive experience, with many guests considering it their "go to spot" when in town. The staff consistently receives high praise for being "very kind and accommodating," "friendly and super helpful," and for their prompt response to issues. One guest's experience of a shade being fixed within five minutes exemplifies this responsiveness. The cleanliness and comfort of the newly renovated rooms, especially the suites, are frequently highlighted as major positives, with guests appreciating the spaciousness and modern amenities. The "great breakfast" and the quiet environment, even on the first floor, are also often mentioned as key benefits, contributing to a sense of feeling like a "mini apartment."

However, like any accommodation, there can be occasional challenges. Some reviews have noted isolated incidents such as a room's door lock issue, which was promptly resolved by a room switch, or slow drainage in a bathtub. While these are minor concerns, they indicate that while maintenance issues can occur, the staff's dedication to resolving them swiftly is a strong point. There was a single review mentioning bedbugs and an unsatisfactory resolution, which is important to note, although it stands in contrast to the vast majority of positive feedback regarding cleanliness. Despite these very few instances of minor issues, the overwhelming sentiment from reviews indicates that the hotel provides a highly satisfactory experience, delivering on its promise of comfort, convenience, and excellent customer service. The overall ratings for location, cleanliness, and staff are consistently high, making it a recommended choice for travelers to the Duluth area.