Hotels Near Of MeConnecticutSouth Central Connecticut Planning RegionWest HavenSaw Mill Road
510 Saw Mill Rd, West Haven, CT 06516, USA
I recently stayed at the Hampton Inn & Suites New Haven - South - West Haven and had a great experience. We checked in using the Hilton Honors app, which was super convenient. The app also let us use our phone as a key to unlock the door — no need for a physical key card. The room was clean, comfortable, and well-maintained. The bed was cozy and made for a good night’s sleep. The bathroom was spotless and had everything I needed. The staff were friendly and helpful, making everything smooth and easy. The location is great — close to highways, and just a short drive from Walmart and Aldi grocery stores, which made shopping very convenient. The free breakfast had a nice variety and was tasty — a great way to start the day. Overall, a comfortable and modern stay. I’d happily stay here again.
Welcome to a comprehensive introduction to the Hampton Inn & Suites New Haven - South - West Haven, as featured on the "Hotels Near Of Me" platform. This dedicated category serves as an invaluable resource for local users, enabling them to efficiently locate and book nearby accommodations that meet their specific needs, whether for a quick business trip, a family visit, or a relaxing getaway. Our goal is to provide an objective and detailed overview of this hotel, drawing upon available internet information and authentic customer reviews, to assist you in making an informed decision for your next stay.
The Hampton Inn & Suites New Haven - South - West Haven is conveniently situated at 510 Saw Mill Rd, West Haven, CT 06516, USA. This location places it in a prime spot for travelers seeking accessibility to major highways and local conveniences. The hotel’s telephone number for direct inquiries or reservations is (203) 932-0404, and for those calling internationally or using a mobile device, the number is +1 203-932-0404. These contact details ensure that potential guests can easily reach out for any questions they may have about their stay.
Delving into the environment of the Hampton Inn & Suites New Haven - South - West Haven, its external setting on Saw Mill Road suggests a location that balances accessibility with a potentially suburban or commercial feel. This type of location often means easy access to transportation routes and essential services. Internally, the hotel presents a mixed picture based on guest feedback. One positive review describes the stay as "comfortable and modern," highlighting a generally pleasant aesthetic and well-maintained spaces. However, a significant concern raised by another reviewer points to a "very strong and disagreeable moldy, musty and dirty smell" in the hallways across all floors, noting that this odor can "transcend into the rooms." This issue is reported to be exacerbated on rainy days, recalling a "wet dog smell," and is even suggested as a potential "health hazard." This stark contrast in experiences suggests that while some areas of the hotel are well-kept, there might be significant maintenance issues affecting the overall air quality and comfort, particularly within the common areas. This aspect is crucial for potential guests who are sensitive to odors or have respiratory concerns.
Regarding services, Hampton Inn & Suites, a part of the Hilton family of brands, typically offers a consistent array of services designed to enhance guest comfort and convenience. These usually include complimentary hot breakfast, free Wi-Fi, and access to fitness facilities and sometimes a swimming pool. Reviews for this specific location highlight several positive service aspects. Guests appreciate the convenience of checking in using the Hilton Honors app, which also allows for phone-as-key functionality, eliminating the need for a physical key card. This is a modern convenience that many travelers value. The staff are consistently described as "friendly and helpful, making everything smooth and easy," which is a strong indicator of good customer service. The "free breakfast" is particularly praised for its "nice variety and was tasty," offering a great start to the day. These points suggest a generally positive and efficient service experience for guests.
When it comes to features, the Hampton Inn & Suites New Haven - South - West Haven boasts several amenities that appeal to a wide range of travelers. The rooms are noted for being "clean, comfortable, and well-maintained," with "cozy" beds ensuring a good night's sleep. The bathrooms are described as "spotless" and well-equipped with necessary amenities. Beyond the rooms, the complimentary hot breakfast is a significant feature, providing a valuable benefit for guests. The availability of free Wi-Fi is standard and essential for both business and leisure travelers. The hotel's location itself can be considered a feature, being "close to highways" and a "short drive from Walmart and Aldi grocery stores," which adds considerable convenience for shopping and daily needs. While not explicitly mentioned in the reviews, Hampton Inn & Suites properties typically offer a fitness center and sometimes an indoor pool, which are common brand standards. However, the prominent issue of the moldy smell in the hallways is a critical feature that cannot be overlooked, as it significantly impacts the overall guest experience. This suggests that while individual rooms might be well-maintained, the hotel's infrastructure requires attention to address this pervasive problem.
For promotional information, Hampton Inn & Suites, as part of Hilton, frequently offers various promotions that guests can leverage. These often include discounts for Hilton Honors members, which can be particularly advantageous given the ease of check-in and phone-as-key features mentioned in the reviews. Seasonal promotions, advance purchase discounts, and package deals (e.g., stay and save, or specific leisure packages) are also common. Guests looking for the best rates at the Hampton Inn & Suites New Haven - South - West Haven are encouraged to check the official Hilton website, explore the Hilton Honors app for member-exclusive deals, and directly contact the hotel via phone at (203) 932-0404 or +1 203-932-0404. Additionally, the "Hotels Near Of Me" platform may feature its own exclusive promotions or partnered discounts that could apply to this property, making it worthwhile to check their listings. While the reviews do not explicitly mention current promotions, the overall positive experience described by one guest suggests that the inherent value provided by the comfortable rooms, convenient services, and free breakfast can be a form of ongoing promotion for many travelers.
In conclusion, the Hampton Inn & Suites New Haven - South - West Haven, accessible through the "Hotels Near Of Me" platform, presents itself as a hotel with strong service-oriented features and modern conveniences such as app-based check-in and phone-as-key. Guests generally praise the cleanliness of the rooms, the comfort of the beds, the quality of the complimentary breakfast, and the friendliness of the staff. Its location is also a significant advantage due to proximity to highways and retail outlets. However, a severe and pervasive issue concerning a strong, unpleasant moldy smell in the hallways across all floors is a critical drawback that potential guests must consider, as it may impact the overall comfort and potentially health. While the hotel offers many appealing aspects, addressing this maintenance concern is vital for a consistently positive guest experience. The "Hotels Near Of Me" platform remains an excellent tool for local users to quickly evaluate hotels like this one, weigh the pros and cons presented by reviews, and ultimately make an informed booking decision.
510 Saw Mill Rd, West Haven, CT 06516, USA
Get directionsI recently stayed at the Hampton Inn & Suites New Haven - South - West Haven and had a great experience. We checked in using the Hilton Honors app, which was super convenient. The app also let us use our phone as a key to unlock the door — no need for a physical key card. The room was clean, comfortable, and well-maintained. The bed was cozy and made for a good night’s sleep. The bathroom was spotless and had everything I needed. The staff were friendly and helpful, making everything smooth and easy. The location is great — close to highways, and just a short drive from Walmart and Aldi grocery stores, which made shopping very convenient. The free breakfast had a nice variety and was tasty — a great way to start the day. Overall, a comfortable and modern stay. I’d happily stay here again.
May 15, 2025 · Joseph BrownIt is a nice hotel, but it is in serious need of maintenance. The hallways in ALL floors have a very strong and disagreeable moldy, musty and dirty smell that transcend into the rooms. On rainy days the issue compounds, recalls the wet dog smell… very bad, probably a health hazard. The local health authorities as well as OSHA need to check this out. I will not recommend or revisit unless I get some assurances that the hallway carpeting has been replaced, not simply vacuumed, which obviously is not working.
May 17, 2025 · Ramon PerezClean, spacious room, very nice shower. Everywhere in the hotel was nice and clean, friendly service. Breakfast buffet had good stuff but lacking caffeinated tea (however there is a Dunkin next door). Right across from a bus stop, easy to get down the road to the Metro North train station at West Haven. Would stay here again!
Apr 26, 2025 · CM PaigeStayed here for two nights while visiting New Haven. The location is fantastic, as is the staff. The man who checked us in was talkative, helpful and very kind. The folks running breakfast have the patience of saints; breakfast itself is fine. Staff even let us check out late while we waited for car repairs after breaking down the night before our departure (if this happens to you, the Firestone across the street is top notch). However, the building itself is not well-maintained. While swimming in the pool, one of the underwater lights fell out of the wall, with its exposed wires in the pool water. Their front door is broken with a sign saying so. The second and third floor ice machines weren’t working; the second floor machine was covered in mold and smelled of human urine. Wallpaper is peeling along baseboards throughout the building. Piles of trash sat outside other guests’ doors for over 12 hours each day of our stay. Thankfully, our rooms were very clean. I appreciate them prioritizing room cleanliness while obviously short-staffed. I would stay here again if passing through for a single night on a road trip, but not for a multiple night stay.
Jan 02, 2025 · Tierra JollyI am staying here Friday for a children’s biblical retreat I have called maybe 10 times asking a thousand questions.. and every time I get Pia … what a wonderful representation for quality customer service! She is the reason I chose to book .. I made my first call and she was so pleasant and every time I call she never loses her patience with me ! She speaks highly of the hotel and has assured me the staff that works there are always kind! I can’t wait to experience this location but so far just simply on the support I’ve received this is 5 stars for me ! I will do another review with an update! Also I didn’t see the rooms in person but online they seem great ! With an indoor pool and free breakfast I’m sure the kids will have a blast ! Thank you Pia and Team for just being great
Nov 27, 2024 · Monique Plummer490 Saw Mill Rd, West Haven, CT 06516, USA
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